Een binnenzwembad, 7 buitenzwembaden, parasols voor strand/zwembad

Beoordelingen van Martı Myra - All Inclusive

5 out of 5
Martı Myra - All Inclusive
Tekirova, Kemer, Antalya

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 73 van 214 beoordelingen" "
Gastenscore: 8 - Goed. 84 van 214 beoordelingen" "
Gastenscore: 6 - Redelijk. 29 van 214 beoordelingen" "
Gastenscore: 4 - Matig. 14 van 214 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 214 beoordelingen" "

8,0/10

Netheid

7,4/10

Personeel en service

7,8/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
ZEER SLECHTE HOTEL.
Zeer slecht behandeld, niet geholpen toen we er om vroegen. Eten was niet goed, het was rauw. Kamer was niet schoon het stonk. het is geen 5* waard maar een 2*. Neem een voorbeeld van andere hotels!
5 nachten verbleven in juni 2021
Reactie van Guest Relations op 27 feb 2023
Dear Guest,On behalf of the entire, Martı Mira Hotel team, we would like to thank you for your feedback on this social platform.We apologize for the inconveniences you and your loved ones experienced during your stay at our hotel. All your comments have been forwarded to the heads of the relevant departments and corrective action has already been taken.We believe that despite the shortcomings and minuses that you mentioned in your review, all the pluses that pleased you will be "covered up"Best wishes

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Voordeel naast het strand
Hotel personeel goed, eten eentonig. Kamers worden slecht schoongemaakt.
7 nachten verbleven in april 2018
Reactie van Martı Myra op 3 jun 2018
Dear Guest, First of all thank you for choosing Martı Myra as your holiday destination, it was our pleasure to host you in our hotel. Also we would like to thank you for taking your time to share your experience with us, your feedbacks will help us to improve the quality of the service that we provide. We are thankful for every kind of constructive offers to improve our service standard so please be sure that your comment will be shared with the management. We certainly hope that we may welcome you back to Akra in the near future, as it would be a pleasure to have you as our guests once again. Kind regards,

10/10 – Uitstekend

HAYREDDIN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023
Reactie van Guest Relations op 13 nov 2023
Dear Hayreddin,First of all, we would like to thank you for choosing Martı Myra Hotel and for taking the time to share your valuable feedback with us. We are glad to know that you enjoyed your holiday. We look forward to seeing you again as soon as possible. We wish you health and happy days.Sincerely.

8/10 – Goed

Zeki Emre

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Guest Relations op 5 nov 2023
Dear Zeki Emre, Thank you for your review, we are glad that you had a positive experience about your stay. We try to create all conditions for your comfort, paying attention to your comments. We look forward to meeting you again at Martı Myra.

8/10 – Goed

Liz

5 nachten verbleven in oktober 2023
Reactie van guest relations op 17 nov 2023
Dear Liz ,Thank you for taking the time to leave a review about our hotel,Best regards,

10/10 – Uitstekend

karen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
First class hotel in lovely surroundings
Amazing hotel .could not fault it.Beautiful gardens.Room very spacious and comfortable with pleasant balcony.many comfortable places to sit and relax. Meal times were busy but only to be expected with a latge hotel. Good choice of pools. Huge choice of food.
3 nachten verbleven in september 2023
Reactie van Guest Relations op 5 okt 2023
Dear Karen,First of all, we would like to thank you for choosing Martı Myra Hotel and for taking the time to share your valuable feedback with us. We are glad to know that you enjoyed your holiday. We look forward to seeing you again as soon as possible. We wish you health and happy days.Sincerely.

10/10 – Uitstekend

aykut

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was great experience. We had a lot of fun with our new born . Beautiful sea and breathtaking nature. All hotel staff were so helpful, Especially sports academy coaches were awesome. Special thank to Okan Süülker head of sports academy department . Thank you for everything We’ll definitely come back again
5 nachten verbleven in september 2023
Reactie van Guest Relations op 25 sep 2023
Dear Aykut,Thanks for your valuable comment. We are very pleased to know that you had a pleasant time during your visit to Martı Myra Hotel and that you were satisfied with our services. As employees of Martı Myra Hotel, the goal of our entire team is to provide our guests with the highest standards of service and ensure they have a pleasant stay. Positive feedback from our guests also motivates and delights us. Thank you on behalf of all our teammates, especially our management.It will be an honor for us to welcome you back to our hotel. Best regards

8/10 – Goed

Pavel

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023
Reactie van Guest Relations op 24 sep 2023
Dear Pavel,Thank you very much for your feedback and high rating. We are very pleased to know that our hotel met your expectations and you were satisfied with the time spent with us and the services provided. We hope that pleasant memories of your holiday will bring you back to our hotel! See you soon!Best Regards, Martı Myra Hotel

10/10 – Uitstekend

MERVE NUR

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wir waren vom 3. bis 10. September im Martı Myra. Die Lage des Hotels ist unbeschreiblich. Ein einzigartiger Ort für diejenigen, denen die Natur am Herzen liegt und die Ruhe finden. Die Pools sind super, ganz in der Nähe von Zimmern und Restaurants. Vor Mittag ist das Meer ruhig, dann wird es etwas rau. Es wird sehr schnell tief mit vielen Steinen. Deshalb macht es mehr Spaß, Zeit im Pool zu verbringen. Animationsteam ist jung, dynamisch und energisch und macht den Pool und die Abende mit ständig geplanten und regelmäßigen Aktivitäten noch unterhaltsamer. Neben den Amphitheatershows macht auch Livemusik großen Spaß. Das Essen ist sehr lecker, jeden Tag gibt es Fleisch, Hühnchen, Fisch, Gemüse, Salate und verschiedene Pasta- und Backwaren und viele Desserts:) Alle personal sind top!! Danke Expedia, das Hotel muss man einfach erleben !!
7 nachten verbleven in september 2023
Reactie van Guest Relations op 11 sep 2023
Lieber Merve Nur!Vielen Dank für die positive Bewertung unseres Hotels.Ihr Feedback ist eine zusätzliche Motivation für unser Team, denn das Ziel des Managements des Martı Myra Hotels ist es, die Servicequalität zu verbessern und der Perfektion näher zu bringen, basierend auf dem wertvollen Feedback unserer lieben Gäste!Du bist immer willkommen Mit besten Grüßen,

6/10 – Redelijk

Kayra

Reisde met familie
Negatief: Netheid, personeel en service en comfort kamer
wer Mittelmaß sucht, wirf hier fündig….
Vorteile: Gute Animation und Sportmöglichlichkeiten, gutem Abendprogramm, Anlage liegt herrlich in der Natur, mit schattigen Bäumen und gepflegter Gartenanlage Nachteile: Zimmer sind in die Jahre gekommen und die Zimmerreinigung eine Katastrophe (an 3 Tagen wurde nichts gemacht und selbst nach der Beschwerde nur halbherzig), Essen ist grausam (wir haben das mit auswärtigem Essen kompensiert) , obwohl das Frühstück gut war. … Zusammengefasst, könnte jeder der keinen Wert auf Zimmersauberkeit und gutem Essen legt, eigentlich Glücklich werden…. Das Fitnesscenter ist überaltert und mit limitierten Öffnungszeiten, ist auch nicht zeitgemäss…
7 nachten verbleven in september 2023
Reactie van Guest Relations op 11 sep 2023
Lieber Kayra,Zunächst möchten wir uns bei Ihnen dafür bedanken, dass Sie sich für unser Hotel entschieden haben und sich die Zeit genommen haben, uns Ihr wertvolles Feedback mitzuteilen. Vielen Dank, dass Sie Ihre positiven und negativen Erfahrungen während Ihres Urlaubs bei uns geteilt und uns ermöglicht haben, uns zu verbessern.Um die Servicequalität zu verbessern, arbeiten wir jeden Tag mit unseren Teamkollegen weiter. Wir möchten, dass Sie wissen, dass wir alle unsere Mängel von Ihnen beheben werden.Wir glauben, dass Erfahrung wichtiger ist als Worte, und wir möchten, dass Sie wissen, dass es für uns sehr wertvoll ist, alle Änderungen, die wir vor Ort vornehmen, zu sehen. Vielen Dank für Ihr Verständnis und Ihren Hinweis.Mit freundlichen Grüßen,

8/10 – Goed

Saad

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great facilities, recommended if someone would like to enjoy nature as resort is located inside forest surrounded by mountains and direct to sea. Meals quality and options could be improved, limited options and one restaurant only serving in specific times, if I compare what I got in Swandor Resort from verity options and several restaurants inside the resort almost served whole day, definitely Marti can improve.
3 nachten verbleven in augustus 2023
Reactie van Guest Relations op 31 aug 2023
Dear Saad,We are sincerely glad that we managed to organize a memorable vacation for you.Thank you for appreciating our hotel.We always strive to ensure that each of our guests leaves us with just such positive emotions and a desire to return again!We will be looking forward to seeing you again at our house with great pleasure.With best wishes and see you again,

8/10 – Goed

mehmet

Reisde met familie
Positief: Voorzieningen
c’était bien dommage pas de aqua park
4 nachten verbleven in augustus 2023
Reactie van Guest Relations op 27 aug 2023
Cher Mehmet,Tout d'abord, nous tenons à vous remercier d'avoir choisi notre hôtel et d'avoir pris le temps de partager vos précieux commentaires avec nous. Merci beaucoup d'avoir partagé vos expériences positives et négatives pendant vos vacances avec nous et de nous avoir permis de nous améliorer. Pour améliorer la qualité de service, nous continuons à travailler chaque jour avec nos coéquipiers. Nous voulons que vous sachiez que nous corrigerons toutes nos lacunes par vous. Nous pensons que l'expérience est plus importante que les mots et nous voulons que vous sachiez qu'il est très précieux pour nous de voir tous les changements que nous apportons sur place. Merci de votre compréhension et de votre avis.Sincèrement,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastisk hotell
Hotellet har en fantastisk atmosfære det er ganske unik de andre hotellene i området det ligget tett inntil skog og natur og det føles fantastisk spesiell til og være Antalya hotell Personalt var også veldig hyggelige og hjelpsomme Eneste og bemerke var generelt renhold og maten kunne ha vært litt bedre
4 nachten verbleven in augustus 2023
Reactie van Guest Relations op 8 aug 2023
Dear guest,Thank you very much for your feedback and high rating. We are very pleased to know that our hotel met your expectations and you were satisfied with the time spent with us and the services provided. We hope that pleasant memories of your holiday will bring you back to our hotel! See you soon!Best Regards,

10/10 – Uitstekend

YARA AL

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in juni 2023
Reactie van Guest Relations op 4 jul 2023
Dear Guest,Thank you for your review, we are glad that you had a positive experience about your stay. We try to create all conditions for your comfort, paying attention to your comments. We look forward to meeting you again at Martı Myra.

8/10 – Goed

Kadir

3 nachten verbleven in juni 2023
Reactie van Guest Relations op 1 jul 2023
Sayın Kadir,Geri bildiriminiz için teşekkür ederiz, olumlu bir izlenim bırakmamıza sevindik. Yorumlarınıza önem vererek, rahatınız için tüm koşulları oluşturmaya çalışıyoruz. Martı Myra’da sizlerle tekrar buluşmaktan mutluluk duyarızİçten Saygılarımızla.

8/10 – Goed

Ugur, miami

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2023
Reactie van Martı Myra op 8 mei 2023
Dear Mr. Ugur,Firstly, we're really thankful to you for choosing our hotel and rating us. We will be really glad to see you again in our hotel.Sincerely.

4/10 – Matig

Burak, istanbul

Reisde met een groep
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Disappointing
3 nachten verbleven in oktober 2022
Reactie van Marti Myra Family op 7 nov 2022
Dear Burak,Thank you so much for sharing your experience with us. Your feedback helps us improve our hotel service for everyone. We're are sorry you had a bad experience. We'll strive to do better.

10/10 – Uitstekend

Thierry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Agréable séjour
Très beau parc verdoyant, belle piscine et chambre spacieuse.
5 nachten verbleven in oktober 2022
Reactie van Marti Myra Family op 17 okt 2022
Dear Thierry,Thank you so much for this 10-point review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

10/10 – Uitstekend

Dania

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice vacation stay. Highly recommend it!
3 nachten verbleven in oktober 2022
Reactie van Marti Myra Family op 17 okt 2022
Dear Dania,We are so grateful for your review. Thanks for sharing your rating with us and community.We look forward to seeing you again.

6/10 – Redelijk

Suat

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
6 nachten verbleven in september 2022
Reactie van Guest Relations op 27 feb 2023
Dear Guest,First of all, we would like to thank you for choosing our hotel and for taking the time to share your valuable feedback with us. Sincerely,Guest Relations

8/10 – Goed

Shiwa

Reisde met familie
Negatief: Netheid
Temizlik
En önemli şey bu temiz değildi 5 yildiz otel olarak
3 nachten verbleven in september 2022
Reactie van Marti Myra Family op 17 okt 2022
Dear Shiva, Thank you for your feedback. Our hotel is constantly monitoring the quality of services and standards. The hotel management always takes into account the wishes and suggestions of our guests. To resolve issues and increase the comfort of your holiday, you just needed to go to Guest Relation department. We hope your next stay in our hotel will be pleasant journey and looking forward to welcoming you back again.

6/10 – Redelijk

Mustafa

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
merhaba, önce kötü taraflar ; personel kalitesizliği,yemeklerin lezzetli olmaması,özellikle et türü yiyecekler kalitesizdi.kahvaltı ve yemeklerde meyve suyu diye birşey yoktu.sadece sarı renkli katkılı bir meyve suyu mevcuttu.alkollü içecekler özellikle biralar sulandırılmış ve kalitesizdi. iyi taraflar; denizi mükemmeldi, havuzları güzeldi ancak deniz güzel olduğundan havuz kullanmadık.Odaların konumu ve içeriği güzel, bitki ve botanik olarak şahaneydi. Genel olarak değerlendirmek gerekir ve 10 üzerinden puanlamak gerekirse 6 puan verilebilir. Yalnız bir sorun bildirmek isterim,deniz sporları ve aktivite yaptıran su sporları yetkililerini uyarmak lazım,aşırı kıyıya ve insanlara yakın yapıyorlar, kıyıya yakın yasak olması gerekirken bile bile fazla yaklaşarak misafirleri , özellikle bizi çok rahatsız ettiler.paraşüt, muz v.s. gibi aktivitelerde motorları kullananları uyarmalı,yaptıkları gürültü ve dalgalar da çok rahatsız edici oldu. teşekkürler
4 nachten verbleven in september 2022
Reactie van Marti Myra Ailesi op 7 okt 2022
Sayın Mustafa Bey, Geri bildiriminiz için teşekkür ederiz, yorumlarınıza özel önem vererek, rahatınız için tüm koşulları oluşturmaya çalışıyoruz. Martı Myra otelimizde sizleri tekrar görmekten mutluluk duyarız.

4/10 – Matig

Musa

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Zu erst einmal, dass Meer in Tekinova traumhaft. Hüseyin vom Pavillon sehr professioneller hilfsbereit, zuvorkommend hat uns keine Wünsche offen gelassen . Meiner Meinung nach sollte er dass Hotel leiten.Das Essen sehr enttäuschend, 7 Tage die Woche gleiche Salat angebot.Hauptspeissen keine bis faßt keine Abwechslung .Die Vielfalt ist überschaulich klein.Die Toiletten neben dem Essen Saal unbeschreiblich dreckig un hygienisch. Die Anlage und daß Hotel ist eigentlich eine schöne Anlage, aber die falsche Führung. Herrn Ibrahim Özyavuz hat nichts von Kritik interessiert oder dass Lob an manche Mitarbeiter ,sondern nur die Sterne die er wollte für das Hotel .Er ist mir bis zum letzten Tag meiner Abreise gefolgt. Wegen denn Sternen die er haben wollte. Als ich dort eincheckte habe ich ein dreckiges Zimmer bekommen, die Schirme der Lampen waren zerrissen und abseits vom Gelände neben dem Personal. Daraufhin bin ich zur Repression und habe mich beschwert 3 Tagelang bekam ich keine Rückmeldung.Bis ich auf Expedia über die Mail funktion an dass Hotel geschrieben hatte. Ich habe für 7 Tage 3800 Euro bezahlt ohne Flug. Daraufhin haben sie mich versucht zu kontaktieren, Daraufhin habe ich 2 Tage ignoriert und bin dann zur Rezeption. Da kam Herr Ibrahim Zu mir und hat mir für 3 Tage kostenlos Pavillon und für 3 Tage Restaurant Gutscheine geschenkt.Das rechne ich ihm in positiven Sinne als gut an.Dazu einmal Tauchen an dem wunderschönen Inseln.
7 nachten verbleven in augustus 2022
Reactie van Marti Myra Family op 17 okt 2022
Dear Musa, Thank you so much for sharing your experience with us. Your feedback helps us improve our hotel service for everyone. We're are sorry you had a bad experience. We'll strive to do better.

6/10 – Redelijk

REYHAN

2 nachten verbleven in september 2022
Reactie van Marti Myra Family op 17 sep 2022
Dear REYHAN,We are so grateful for your review. Thanks for sharing your rating with us and community.We look forward to seeing you again.

8/10 – Goed

gökhan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Güzel bir tatil
Doğası mükemmel. Çalışanlar güler yüzlü. Havuzu ve denizi çok iyi. Çocuğunuz varsa mini klüp harika. Yemek çeşidi bol ama çok kalabalık olduğu için lezzetten biraz taviz verilmiş. Odalar temiz konum harika. İçkiler tatmin edici. 10 üzerinden 9. Bu paraya bundan iyisini beklemek zor.
4 nachten verbleven in september 2022
Reactie van MARTI MYRA GUEST RELATION op 10 sep 2022
Sayın Misafirimiz,Öncelikle tatiliniz için otelimizi seçtiğiniz ve ardından çok değerli yorumlarınızı paylaştığınız için teşekkür ederiz. Martı ekibi olarak misafirlerimizin memnuniyeti açısından her bir detayı düşündüğümüz tesisimizde keyifli ve kaliteli zaman geçirmiş olmanız bize de mutlu etti. Ekip arkadaşlarım adına sizlere teşekkür eder, sizi tekrar ağırlamaktan memnuniyet duyacağımızı belirtmek isterim.Saygılarımla, Misafir ilişkileri departmanı.

6/10 – Redelijk

Mehmet

2 nachten verbleven in september 2022
Reactie van Marti Myra Family op 7 sep 2022
Dear Mehmet,We are so grateful for your review. Thanks for sharing your rating with us and community.We look forward to seeing you again.

10/10 – Uitstekend

Esam

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2022
Reactie van Marti Myra Family op 3 sep 2022
Dear Esam,Thank you so much for this 10-point review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in augustus 2022
Reactie van Marti Myra Family op 3 sep 2022
Dear Gizem,We are so grateful for your review. Thanks for sharing your rating with us and community.We look forward to seeing you again.

6/10 – Redelijk

Anwar

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Great location in terms of accessing Kemer's close sites, such as Kalkan, Kas, safari, rafting...etc. Some of the rooms didn't have A/C.
5 nachten verbleven in augustus 2022
Reactie van Marti Myra Family op 17 okt 2022
Dear Anwar,We appreciate your feedback and comments. Your feedback helps us improve our hotel service for everyone.We will be sincerely glad to meet you again at our hotel.

6/10 – Redelijk

r

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in augustus 2022
Reactie van Marti Myra Family op 3 sep 2022
Dear Guest,Thank you so much for taking the time to leave us a rating.We look forward to seeing you again.

6/10 – Redelijk

gamze

Reisde met familie
Negatief: Netheid, personeel en service en comfort kamer
Vasat
Bir yorumda okumuştum kesinlikle katılıyorum, bende tekrar altını çizmek istiyorum. Otele girnce vay be iyi ki gelmişim diyosunuz sonra resepsiyona yönelince suratsız insanlar karşılıyor sizi. Ardından odaya geçiyosunuz rutubet kokusundan içiniz daralıyor, klimayı açıyosunuz su damlatmaya başlıyor. sonra teknik personel bekliyosunuz, o sırada acıkıyosunuz. Yemeğe gidiyosunuz ve ağzınıza alacak tek bir yemek bulamıyosunuz ooooo kadaaaaaar açık büfenin içinden… Cidden yemekler tam bir fiyasko!! et yerine kemik var makarna bile lezzetsiz mi olur! resmen ucuzcu aile babaları vardır ya herşeyin ucuzunu alırlar ne gerek var kafası, işletme tam böyle. yemekler leş gibi yumurta kokuyor! para vermeyin arkadaşlar böyle yerlere haram gerçekten, odadaki tek içimlik granül kahve bile adını sanını duymadığınız markadan… rezalet işletme! Güzelim doğası olan bi yerde neden yani? ayrıca çalışan arkadaşların 3 kişiden 2 sinde ağzında küfürlü konuşmalar, şaşırdık kaldık..
1 nacht verbleven in augustus 2022
Reactie van MARTI MYRA GUEST RELATION op 1 sep 2022
Sayın Gamze Hanım,Öncelikle otelimizi tercih etmiş olduğunuzdan dolayı size teşekkür ediyoruzMartı Ailesi olarak amacımız her geçen gün kendimizi yenileyip, servis ve hizmet kalitemizi daha üst seviyelere çıkarmaktır. Bu doğrultuda siz değerli konuklarımızdan gelen yapıcı eleştiriler, yönetim olarak yaptığımız çalışmalarda bizi olumlu olarak yönlendirmektedir. Konaklama süresinde yaşamış olduğunuz sıkıntılardan haberdar olmayı dilerdik , Gönül isterdi ki bu tarz sorunları siz konaklarken çözüme ulaştırıp mutlu bir tatil geçirmenizi sağlayalım.Belirtmiş olduğunuz öneriler dikkate alınacak olup gerekli yerlere bilgisi verilmiştir.Sizleri başka bir zamanda aramızda görmeyi umut eder sağlıklı günler dileriz.Saygılarımızla

2/10 – Ontzettend slecht

Mazen Kader

2 nachten verbleven in augustus 2022
Reactie van Guest Relations op 27 feb 2023
Dear Guest,First of all, we would like to thank you for choosing our hotel and for taking the time to review our hotel.Sincerely.

8/10 – Goed

YILMAZ

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Doğa ile iç içe, mükemmel ekip. Çalışanlar güler yüzlü. Odaların yenilenmeye ihtiyacı var. Yemeklerin çeşitliliği ve görüntüsü güzel. Tatları çok kötü
6 nachten verbleven in juli 2022
Reactie van MARTI MYRA GUEST RELATION op 1 sep 2022
İyi günler Yılmaz Bey!Geri bildiriminiz için teşekkür ederiz, otelimizin alanını ve çalışanlarımızı beğenmenize sevindik. Yorumlarınıza önem vererek, rahatınız için tüm koşulları oluşturmaya çalışıyoruz. Geri bildiriminizin otelin yönetimine sunulduğunu ve dikkate alınacağını belirtmek isterim. Ekip arkadaşlarım adına sizlere teşekkür eder, sizi tekrar ağırlamaktan memnuniyet duyacağımızı belirtmek isterim.

2/10 – Ontzettend slecht

Ramon

5 nachten verbleven in juni 2022
Reactie van Marti Myra Family op 3 sep 2022
Dear Ramon,Thank you so much for taking the time to leave us a rating. We apologize that our service didn't satisfy your expectations. Our customer happiness is always our highest priority.

8/10 – Goed

Ahmet Ozkan, Bowling Green

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
The gardens are amazing. The little zoo in the middle of the buildings is good for kids. Other than that, rooms are spacious and clean yet dropping clean towels every day by the cleaners was an issue. Most of the staff don’t know what they are doing. There are servers who don’t speak Turkish or English but only Russian. So it may be hard for you to communicate with them. The management sounds poor organizing service. I am indeed not sure what the problem is with the service in general. Muhammet at the “pide” station is super cool. Every time I stopped by there, he was smiling and kind, which is not the usual behavior with other servers having sour faces most of the time. Breakfasts are good but the omelette section is super poor. Overall, it was not super bad. Don’t expect high quality food though. Other than all, the spa is fully equipped and well worth to try. Diana gives a good Bali massage which is a must try. Anna at the gym is friendly and throws groupx classes during the day. She is super energetic and fun. The gym is also fully equipped.
4 nachten verbleven in mei 2022
Reactie van Marti Myra Family op 10 jun 2022
Dear Ahmet Ozkan, We appreciate your feedback and comments. Your feedback helps us improve our hotel service for everyone. We are so sorry to know that you have had such a poor experience. And also we’re so happy that you are pleased with our staff. We’ll be sure to share your praises with them. We will be sincerely glad to meet you again at our hotel.

10/10 – Uitstekend

Mehboob Alam

2 nachten verbleven in mei 2022
Reactie van Marti Myra Family op 1 jun 2022
Dear Mehboob Alam, We’re so happy that you are pleased with Marti Myra hotel. We strive to deliver the best customer experience, and it makes our day to know we have accomplished just that.

8/10 – Goed

Liz

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location, serenity around the hotel.
7 nachten verbleven in mei 2022
Reactie van Marti Myra Family op 14 mei 2022
Dear Liz, thanks for your feedback! Your feedback helps in improving the service. We hope to welcome you again in Marti Myra!

6/10 – Redelijk

Murat

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
I like : staff, their efforts and kindness. Most staff young and unexperienced but they are So positive and trying to make you happy. Inside of hotel, green ambiance is nice. Hereby special thanks to; Mustafa Ciftci from front desk Office for his kind and remarkable assistance and Kalyan man Ahmet for their nice service during my stay. I do NOT like : There is NO ANY internet which is NOT ACCEPTABLE in 5 star hotel! You should bring cash to resteurant Because they serve/give cheese (kind of cheddar) against money which is AGAIN NOT ACCEPTABLE and disgusting IN 5 star - Ultra All Inclusive hotel! Same view , in Ultra All Inclusive hotel alcohol service shoul be 24 hours, not stop at 24:00lt. Common toilets condition bad and dirty. Food menu should be improved. Drinks brands should be improved as well.
5 nachten verbleven in mei 2022
Reactie van Marti Myra Family op 10 mei 2022
Dear Mr Murat, Thank you so much for sharing your experience with us. Your feedback helps us improve our hotel service for everyone. We’re so sorry to hear your experience was less than 5-stars and did not meet your expectations. By studying your feedback, we will further increase the level of comfort for guests of the Marti Myra hotel. And also we’re so happy that you are pleased with our staff. You’re right, Mr.Mustafa Ciftci is always going above and beyond to ensure our customers receive the best possible service they can. We’ll be sure to share your praises with them. We will be sincerely glad to meet you again at our hotel.

8/10 – Goed

Abdullah

Positief: Netheid, personeel en service
2 nachten verbleven in oktober 2021
Reactie van Ufuk OZTURK op 20 okt 2021
Sayın Misafirimiz, Martı Myra deneyiminizi paylaştığınız bu güzel yorumunuz için teşekkür ederiz. Sizleri otelimizde tekrar ağırlamaktan memnuniyet duyacağımızı belirtmek isteriz. Öncelikle tesisimizi tekrar tercih ettiğiniz ve değerli vaktinizi ayırıp Bilmenizi isteriz ki , siz değerli misafirlerimizden gelen bütün olumlu ve olumsuz yorumlar kendimizi geliştirmek adına bizler için çok faydalı olmaktadır. Marti Myra ailesi olarak misafirlerimizin memnuniyeti bizim için çok büyük önem taşımaktadır. Sizleri tekrardan otelimizde görmek dileği ile, iyi günler dileriz .

10/10 – Uitstekend

Valery

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2021
Reactie van Marti Myra Family op 3 sep 2022
Dear Valery,Thanks so much for taking the time to leave us a 10-point rating - it's much appreciated. We look forward to seeing you again.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Servis edilen kahve dışında iyi. Kahvenin iyileştirilmesi gerekli.
1 nacht verbleven in september 2021
Reactie van Ufuk OZTURK op 20 okt 2021
Sayın Misafirimiz, Martı Myra deneyiminizi paylaştığınız bu güzel yorumunuz için teşekkür ederiz. Sizleri otelimizde tekrar ağırlamaktan memnuniyet duyacağımızı belirtmek isteriz. Öncelikle tesisimizi tekrar tercih ettiğiniz ve değerli vaktinizi ayırıp Bilmenizi isteriz ki , siz değerli misafirlerimizden gelen bütün olumlu ve olumsuz yorumlar kendimizi geliştirmek adına bizler için çok faydalı olmaktadır. Marti Myra ailesi olarak misafirlerimizin memnuniyeti bizim için çok büyük önem taşımaktadır. Sizleri tekrardan otelimizde görmek dileği ile, iyi günler dileriz .

8/10 – Goed

UNITED

Reisde met familie
5 nachten verbleven in september 2021
Reactie van Guest Relations op 27 feb 2023
Dear GuestThank you very much for your feedback and high rating. We are very pleased to know that our hotel met your expectations and you were satisfied with the time spent with us and the services provided. We hope that pleasant memories of your holiday will bring you back to our hotel! See you soon!Best Regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beklentinin üstü.
Memnun kaldık.
1 nacht verbleven in september 2021
Reactie van Ufuk OZTURK op 20 okt 2021
Sayın Misafirimiz, Martı Myra deneyiminizi paylaştığınız için teşekkür ederiz. Sizleri otelimizde tekrar ağırlamaktan memnuniyet duyacağımızı belirtmek isteriz. Öncelikle tesisimizi tekrar tercih ettiğiniz ve değerli vaktinizi ayırıp Bilmenizi isteriz ki , siz değerli misafirlerimizden gelen bütün olumlu ve olumsuz yorumlar kendimizi geliştirmek adına bizler için çok faydalı olmaktadır. Marti Myra ailesi olarak misafirlerimizin memnuniyeti bizim için çok büyük önem taşımaktadır. Sizleri tekrardan otelimizde görmek dileği ile, iyi günler dileriz .

4/10 – Matig

ADAM

Reisde met familie
Positief: Voorzieningen
Negatief: Netheid, personeel en service
In general, I didn't like anything about the stay and it was a disappointment, especially the reception staff who were not helpful.
7 nachten verbleven in september 2021
Reactie van Guest Relations op 27 feb 2023
Dear Guest,On behalf of the entire, Martı Mira Hotel team, we would like to thank you for your feedback on this social platform.We apologize for the inconveniences you and your loved ones experienced during your stay at our hotel. All your comments have been forwarded to the heads of the relevant departments and corrective action has already been taken.We believe that despite the shortcomings and minuses that you mentioned in your review, all the pluses that pleased you will be "covered up".Best wishes.

4/10 – Matig

Hümeyra

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mükemmel doğa berbat işletme
Harika bir doğa, berbat bir işletme, otelin girişinde ne güzel bir otele geldik diyorsunuz ancak çalışanların duyarsızlıkları, suratsızlıkları daha resepsiyonda başlıyor, yemek çeşidinin az olması problem değil ancak yemeklerin lezzeti berbat çoğunda kalitesiz malzeme kullanılmış domates salatalık yıkanmamış tamamen aç kaldık dışarda yemek yemek zorunda kaldık, yemekleri servis eden personeli suratsızlığı yüzünden, biraz daha koyar mısınız demeye çekiniyor insan, içeceklerin hepsi en ucuzundan seçilmiş, bir sabah saat 10 da elektrikli testere sesiyle uyandık eşimle o kadar duyarsız insanlar otel bizim için tam bir hayal kırıklığı bir daha kapısından girmem
3 nachten verbleven in september 2021
Reactie van Guest Relations op 27 feb 2023
Değerli Misafirimiz, Öncelikle tesisimizi tercih ettiğiniz ve zaman ayırıp değerli görüşlerinizi bizlerle paylaştığınız için teşekkür ederiz. Tesis yönetimimiz ile beraber her gün daha iyi hizmet verebilmek ve kalitemizi yükseltmek adına çalışmalarımızı sürdürüyoruz. Siz değerli konuklarımızın bizlere aktardığı tecrübeler bu doğrultuda en büyük yol göstericimiz olarak bizlere yardımcı olmaktadır. Deneyimleyip bizlere aktarmış olduğunuz olumsuzluklar ile ilgili olarak üzgün olduğumuzu bilmenizi isteriz. İlgili konularda tüm departman yöneticileri ve üst yönetimimiz ile gerekli görüşmeler sağlanmış ve aksaklıkların giderilmesi için çalışmalarımız başlamıştır.Anlayışınız ve bildirimleriniz için teşekkür ederiz. Saygılarımızla, Misafir İlişkileri Departmanı

8/10 – Goed

Tatjana

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2021
Reactie van Guest Relations op 27 feb 2023
Уважаемый гостьБольшое Вам спасибо за оставленный отзыв и высокую оценку. Нам очень приятно знать, что наш отель оправдал Ваши ожидания и Вы остались довольны временем, проведенным у нас в гостях и предоставленными услугами. Мы надеемся, что приятные воспоминания о Вашем отдыхе приведут Вас снова в наш отель! До новых встреч!С наилучшими пожеланиями, Отдел по работе с гостями.

10/10 – Uitstekend

Karim

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2021
Reactie van Guest Relations op 27 feb 2023
Dear GuestThank you very much for your feedback and high rating. We are very pleased to know that our hotel met your expectations and you were satisfied with the time spent with us and the services provided. We hope that pleasant memories of your holiday will bring you back to our hotel! See you soon!Best Regards

10/10 – Uitstekend

Resit

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience. Nice and big. You fell like you are in the forest. Loved it.
1 nacht verbleven in september 2021
Reactie van Guest Relations op 27 feb 2023
Dear GuestThank you very much for your feedback and high rating. We are very pleased to know that our hotel met your expectations and you were satisfied with the time spent with us and the services provided. We hope that pleasant memories of your holiday will bring you back to our hotel! See you soon!Best Regards.

2/10 – Ontzettend slecht

Ali Derya

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2021
Reactie van Guest Relations op 27 feb 2023
Değerli Misafirimiz,Vakit ayırıp otelimizi değerlendirdiğiniz için teşekkür ederiz, Saygılarımızla, Misafir İlişkileri Departmanı..

8/10 – Goed

Mustafa Caglar, Guttenberg

11 nachten verbleven in augustus 2021
Reactie van Guest Relations op 27 feb 2023
Dear Guest,First of all, we would like to thank you for choosing Martı Mira Hotel and for taking the time to share your valuable feedback with us. We are glad to know that you enjoyed your holiday. We look forward to seeing you again as soon as possible. We wish you health and happy days.Sincerely.