Voorkant van accommodatie

Beoordelingen van Comfort Inn Kenora

2.5 out of 5
Comfort Inn Kenora
1230 Highway 17 E, Kenora, ON

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 259 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 320 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 169 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 119 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 133 van 1000 beoordelingen" "

7,2/10

Netheid

7,6/10

Personeel en service

6,8/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jodie

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was neat to see the deer come right up to you
1 nacht verbleven in mei 2024
Reactie van Chantal op 21 mei 2024
Dear Jodiethank you for choosing Comfort inn for your stay in kenora .We love to hear your feedback and use it to review and improve our service. looking forward to welcoming you again soon

10/10 – Uitstekend

Richard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always a fantastic place to stay. 😉
1 nacht verbleven in mei 2024
Reactie van Chantal op 21 mei 2024
Dear Richardthank you for choosing Comfort inn for your stay in kenora .We love to hear your feedback and use it to review and improve our service. looking forward to welcoming you again soon

4/10 – Matig

María-José

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This property is run down and the beds are so incredibly uncomfortable. The price was way too high for the type of facility they run. It’s not dirty but it’s old and ugly. The pictures are very deceiving. IT DOES NOT LOOK LIKE THE PICTURES. The rooms are very small. People are ok but nothing to write home about. Overall, pass. The super 8 is nicer and cheaper
2 nachten verbleven in mei 2024
Reactie van Chantal op 21 mei 2024
Dear Maria Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding on your recent visit. I have shared your feedback with my employee to better handle these types of situations differently in the future. Feedback from our Choice Privileges members on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,

10/10 – Uitstekend

Jeralenn

1 nacht verbleven in mei 2024
Reactie van Chantal op 21 mei 2024
Dear Jeralennthank you for choosing Comfort inn for your stay in kenora .We love to hear your feedback and use it to review and improve our service. looking forward to welcoming you again soon

2/10 – Ontzettend slecht

Kristy

Negatief: Netheid
1 nacht verbleven in mei 2024
Reactie van Chantal op 21 mei 2024
Dear Mena, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with my employee to better handle these types of situations differently in the future. Feedback from our Choice Privileges members on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,

8/10 – Goed

Cathy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was comfortable and clean. The breakfast room was clean and well laid out. The lady overseeing the food was helpful and friendly. Staff were friendly and easy to deal with.
1 nacht verbleven in mei 2024
Reactie van Chantal op 16 mei 2024
Dear Cathy Thank you for your review and choosing Comfort inn .I'm happy to hear you enjoy your stay

2/10 – Ontzettend slecht

Richard and Christine

We didn’t stay there
1 nacht verbleven in mei 2024
Reactie van Chantal op 21 mei 2024
Dear Richard Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding ___[insert guest issues]___ on your recent visit. I have shared your feedback with our employee to better handle these types of situations differently in the future. Feedback from our Choice Privileges members on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

10/10 – Uitstekend

Terry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breakfast was hot … No cold scrambled eggs here & lots of variety for breakfast.
1 nacht verbleven in mei 2024
Reactie van Chantal op 16 mei 2024
Dear TerryThank you for your review and choosing Comfort inn. I'm happy to hear you enjoy your stay. We are looking forward to seeing you

6/10 – Redelijk

Annalisa

Negatief: Netheid, staat van de accommodatie en faciliteiten
Power went out, wifi not great and room was dirty
1 nacht verbleven in mei 2024
Reactie van Chantal op 16 mei 2024
Dear AnnalisaThank you for your review and choosing Comfort inn. I'm happy to hear you enjoy your stay. We are looking forward to seeing you again.

10/10 – Uitstekend

Wayne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great service and staff
1 nacht verbleven in mei 2024
Reactie van Chantal op 16 mei 2024
Dear WayneThank you for your review and choosing Comfort inn. I'm happy to hear you enjoy your stay. We are looking forward to seeing you again

10/10 – Uitstekend

Kathleen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s was nice
2 nachten verbleven in maart 2024
Reactie van FD op 6 mei 2024
Thank you for filling out our survey, we are glad you enjoyed your stay.

10/10 – Uitstekend

Ron

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and comfy beds
1 nacht verbleven in maart 2024
Reactie van FD op 6 mei 2024
Thank you for filling out our survey, we are glad you enjoyed your stay and our beds were comfy. Hope to see you again.

10/10 – Uitstekend

Tracey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, easy check-in and check-out, friendly staff
1 nacht verbleven in april 2024
Reactie van FD op 2 mei 2024
Thank you for filling out our survey. We are happy to hear you had a great stay. We hope to see you again

10/10 – Uitstekend

Kenneth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and comfy quiet
1 nacht verbleven in april 2024
Reactie van Chantal op 29 apr 2024
Thank you so much for your kind words, Kenneth . We really appreciate you taking the time out to share your experience with us—and we agree—Kenneth is truly a gem to have on our team! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

8/10 – Goed

Robert

Parfait
1 nacht verbleven in april 2024
Reactie van Chantal op 29 apr 2024
Thank you so much for your kind words, Robert. We really appreciate you taking the time out to share your experience with us is truly a gem to have on Robert our team! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

6/10 – Redelijk

Leigh-Anne

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The price was a bit steep and the pet fee as well compared to other local hotels
1 nacht verbleven in april 2024
Reactie van Chantal op 29 apr 2024
Thank you so much for your kind words, Leigh Anne. We really appreciate you taking the time out to share your experience with us—and we agrees truly a Leight Anne gem to have on our team! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

10/10 – Uitstekend

Jason

1 nacht verbleven in april 2024
Reactie van Chantal op 16 mei 2024
Dear JasonThank you for your review and choosing Comfort inn. I'm happy to hear you enjoy your stay. We are looking forward to seeing you

10/10 – Uitstekend

Donald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The rooms are nice. I love the no carpet.
1 nacht verbleven in april 2024
Reactie van Chantal op 29 apr 2024
Thank you so much for your kind words, Donald. We really appreciate you taking the time out to share your experience with us—and we agree—Donald is truly a gem to have on our team! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

8/10 – Goed

Corinne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was clean, staff were friendly
1 nacht verbleven in april 2024
Reactie van Chantal op 24 apr 2024
Thank you for choosing Comfort inn kenora .We hope that you enjoyed your time with us and found everything to be satisfactory.

10/10 – Uitstekend

wayne C

1 nacht verbleven in april 2024
Reactie van Chantal op 16 mei 2024
Dear Wayne Thank you for your review and choosing Comfort inn. I'm happy to hear you enjoy your stay. We are looking forward to seeing you again.

10/10 – Uitstekend

Todd Wade

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, bed so comfortable, room quite big, staff very accommodating to our requests, our second stay this month
1 nacht verbleven in april 2024
Reactie van Todd op 24 apr 2024
Dear ToddThank you for choosing Comfort inn kenora.We love to hear your feedback and use it to review and improve our services.

10/10 – Uitstekend

Sarah

1 nacht verbleven in april 2024
Reactie van FD op 6 mei 2024
Thank you for filling out our survey, we are glad you enjoyed your stay. Hope to see you again.

6/10 – Redelijk

Connie

2 nachten verbleven in april 2024
Reactie van FD op 6 mei 2024
Thank you for filling out our survey.

6/10 – Redelijk

Ron

Reisde met familie
Positief: Personeel en service
They gave fresh towels upon request. I would’ve loved if they had cleaned my room, when I had asked on the 2 night I stayed. I stayed there 3 nights. Swept the floor ls myself.
2 nachten verbleven in maart 2024
Reactie van FD op 19 apr 2024
Thank you for filling out our survey. We are sorry that your room may have been missed as some changes have been taking place at our hotel.

10/10 – Uitstekend

Todd Wade

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place
1 nacht verbleven in april 2024
Reactie van Chantal op 7 apr 2024
Thank you for visiting us at Comfort inn . I hope we achieved our goal of making your stay memorable by providing outstanding service. We strive to make the experience at Comfort inn you will remember forever. Therefore, your comments are very important to us.

4/10 – Matig

Daniela

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Unfriendly staff. Trying to find excuses for dirty rooms
Reactie van Chantal op 2 apr 2024
We’re so sorry to hear about your unfortunate experience with our staff. We have shared yourfeedback with our team in order to improve in these areas. We hope to have the chance to welcomeyou back again.

8/10 – Goed

David

Reisde met een groep
Positief: Netheid
Placed in the back...too far to walk.
1 nacht verbleven in januari 2024
Reactie van Chantal op 2 apr 2024
We’re so sorry to hear that you think it was too far walk . We have shared yourfeedback with our team in order to improve in these areas. We hope to have the chance to welcomeyou back again

6/10 – Redelijk

Peggy

It’s ok
4 nachten verbleven in maart 2024
Reactie van Chantal op 26 mrt 2024
Thank you, Peggy , for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"

10/10 – Uitstekend

Robert

4 nachten verbleven in maart 2024
Reactie van FD op 19 apr 2024
Thank you for filling out our survey.

8/10 – Goed

Tim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Chantal op 23 mrt 2024
Thank you, Tim for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"

10/10 – Uitstekend

Brayden

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was absolutely fantastic. The room was very clean, with lots of amenities. The breakfast was amazing and tasted delicious with so many options. A
1 nacht verbleven in maart 2024
Reactie van Chantal op 21 mrt 2024
Thank you, Brayden for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"

10/10 – Uitstekend

Vincent

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good value for the money. Clean, quiet. No hassle experience.
2 nachten verbleven in maart 2024
Reactie van Chantal op 21 mrt 2024
Thank you, Vincent for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"

8/10 – Goed

Daniel

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good services from front desk and Breakfast.
1 nacht verbleven in maart 2024
Reactie van Chantal op 21 mrt 2024
Thank you, Daniel , for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"

8/10 – Goed

Brent

Zakenreiziger
Positief: Netheid
Breakfast was fine.
1 nacht verbleven in maart 2024
Reactie van Chantal op 21 mrt 2024
Thank you, Brent for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"

8/10 – Goed

Kaci

Reisde met een groep
clean and staff was friendly
2 nachten verbleven in maart 2024
Reactie van Chantal op 21 mrt 2024
Thank you, Kaci for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service
Excellent room!!
1 nacht verbleven in maart 2024
Reactie van Chantal op 21 mrt 2024
Thank you, Robert for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"

10/10 – Uitstekend

Deborah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was AMAZING. Nice and clean. Bed was soo comfy
1 nacht verbleven in maart 2024
Reactie van Chantal op 21 mrt 2024
Thank you, Deborah for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"

10/10 – Uitstekend

Leah

Zakenreiziger
Positief: Personeel en service
The staff was extremely helpful and kind i really appreciate them going out of way to help me oginize my rides and makingg dining suggestions
2 nachten verbleven in maart 2024
Reactie van Chantal op 21 mrt 2024
Thank you, Leah for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"

2/10 – Ontzettend slecht

Chastain

Negatief: Personeel en service
The management wasn’t great, they wanted me out asap, they wouldn’t or give me an extra hour to stay, one extra hour, they continued to bang on my door and wanted me out,
1 nacht verbleven in februari 2024
Reactie van Chantal op 6 mrt 2024
, Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations, especially concerning [specific issue mentioned in review]. Please accept our sincere apologies for any inconvenience caused.

10/10 – Uitstekend

Norman

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
all good
1 nacht verbleven in maart 2024
Reactie van Chantal op 21 mrt 2024
Thank you, Norman , for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"

8/10 – Goed

Sherry

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everything regarding the property was great!! Clean, upgraded and safe. The only small issue was the front desk employee. We arrived 1/2 hour early. Staying in town for surgical procedure. We were were told that all the rooms in the hotel have not been checked, so we could not get a room until exactly 3. Noticed at night that there were maybe 4 vehicle's parked in an area that could if held at least 20 vehicles. Other than her, the stay was great. I would definitely stay there again!
3 nachten verbleven in februari 2024
Reactie van Chantal op 21 mrt 2024
Thank you, sherry for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"

8/10 – Goed

Patty

All good.
1 nacht verbleven in februari 2024
Reactie van Chantal op 21 mrt 2024
Thank you, Patty for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"

6/10 – Redelijk

Tracy

Reisde met partner
Positief: Netheid
We were unable to get coffee for our room because they only had decaf on hand. When I asked on Monday morning if they had reg coffee the girl threw packages of decaf on the counter and said this is all we have. The lady who checked us in on Sunday was very nice and professional.
1 nacht verbleven in februari 2024
Reactie van Chantal op 6 mrt 2024
Name], Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations, especially concerning [specific issue mentioned in review]. Please accept our sincere apologies for any inconvenience caused.

10/10 – Uitstekend

chris

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is nicely renovated Nice tv
1 nacht verbleven in februari 2024
Reactie van Chantal op 21 mrt 2024
Thank you, Chris for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"

8/10 – Goed

Stefani

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We liked this hotel! The drive up to the sliding doors makes it sooo easy. We also got to see a few friendly deer outside our room!
1 nacht verbleven in februari 2024
Reactie van Chantal op 21 mrt 2024
Thank you, Stefani for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"

10/10 – Uitstekend

De-Ann

1 nacht verbleven in februari 2024
Reactie van FD op 4 mrt 2024
Thank you for filling out our survey

10/10 – Uitstekend

Emily

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Chantal op 16 feb 2024
Thank you for your kind words about your stay! We're delighted to hear that you had such a wonderful time here at our hotel. We strive to provide the best experience possible and are thrilled to know that we succeeded.”

2/10 – Ontzettend slecht

Erin

Negatief: Netheid
1 nacht verbleven in februari 2024
Reactie van FD op 4 mrt 2024
Thank you for filling out our survey

4/10 – Matig

Claude

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The "PTAC" unit or to use layman's terms the heating and cooling unit does not work. There is no heat in this room. It's -13C and freezing rain snowing. The heating unit was unplugged so I plugged it in. The blower or what most people call the fan is seized. The disappointing part isn't that it's seized but that it was unplugged so the hotel knew it was seized. upon further inspection I can see that this unit has not been serviced or cleaned in years. I brought sweaters and warm clothes. Room was over $200 after taxes. Too bad really.
1 nacht verbleven in februari 2024
Reactie van Chantal op 16 feb 2024
Thank you for your kind words about your stay! We're delighted to hear that you had such a wonderful time here at our hotel. We strive to provide the best experience possible and are thrilled to know that we succeeded.”

8/10 – Goed

George

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable beds
2 nachten verbleven in februari 2024
Reactie van Chantal op 16 feb 2024
Thank you for your kind words about your stay! We're delighted to hear that you had such a wonderful time here at our hotel. We strive to provide the best experience possible and are thrilled to know that we succeeded.”