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Beoordelingen van Wyndham Garden Kenosha Harborside

3.5 out of 5
Wyndham Garden Kenosha Harborside
5125 6th Ave, Kenosha, WI

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 366 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 330 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 158 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 83 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 63 van 1000 beoordelingen" "

7,8/10

Netheid

8,2/10

Personeel en service

7,6/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Christopher

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Hotel needs a major overhaul. Lobby is fine but the hallways and rooms need work. We were on the 4 floor and the hallways are not carpeted so very noisy. Room had water damage from active leak in ceiling. Bathroom floor til cracked and loose. Broken furniture in the room. Bathroom door frame rusted through. Location is great but Wyndham needs to serious invest in this property.
2 nachten verbleven in april 2024
Reactie van GM op 30 apr 2024
We would like to apologize for the issue you had mentioned. We will make sure to check the room as we do not recall any leak in the room. Please accept our apology and we will check from our side and resolve the issue you had mentioned if any.Thank you.

10/10 – Uitstekend

Bryan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good location
2 nachten verbleven in april 2024
Reactie van Marie fd op 16 apr 2024
Thank you for your feedback! hope to see you again soon.

8/10 – Goed

Melanie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The view was amazing! Also being able to walk to the park at the lake was a huge plus. The room was fine, not over the top wonderful and not terrible. The staff was very nice and helpful. Other guests were incredibly loud Very late past midnight. This is not the hotels fault this is just people being stupid.
2 nachten verbleven in april 2024
Reactie van Marie fd op 16 apr 2024
Thank you for the time to write a review, however we are sorry to hear other guests disrupted your stay. We do have a quiet time starting at 10pm, we are more than happy to ask other guests to be respectful of the quiet time in the future.

10/10 – Uitstekend

Rosa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van marie fd op 16 apr 2024
Thank you for your feedback! we look forward to seeing you again soon.

10/10 – Uitstekend

stan, Muscatine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel! Area surrounding the hotel is awesome!!
1 nacht verbleven in april 2024
Reactie van marie fd op 9 apr 2024
Thank you for the review! we look forward to seeing you again in the future.

10/10 – Uitstekend

Walter

1 nacht verbleven in april 2024
Reactie van Marie fd op 30 apr 2024
Thank you for the feedback, we look forward to seeing you again in the future.

8/10 – Goed

Mackenzie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good for price
1 nacht verbleven in maart 2024
Reactie van Marie fd op 4 apr 2024
Thank you for your feedback, we hope to see you again soon

8/10 – Goed

Mark, ROCHESTER HILLS

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rather than push all the way to Chicago, we wanted to stay about 90 minutes north a night ahead. This property on Lake Michigan met our expectatations given the cost and the sunrise view was great. We stayed before the neighboring marinas' High Season so it was quite peaceful. The breakfast bar provided had a number of options and was kept stocked and clean. One thing to inprove is the batroom ventilation fan which was on a timer for the whole property both in the morning and evening with no way to quiet it except close the bathroom door. Bottom line, it was a nice alternative to options along the Freeway interchsnges...
1 nacht verbleven in maart 2024
Reactie van Marie fdm op 4 apr 2024
Thank you for the feedback, we hope to see you again.

2/10 – Ontzettend slecht

Kara

1 nacht verbleven in februari 2024
Reactie van Marie fd op 13 apr 2024
We are sorry to hear about your stay, we hope to make a better impression in the future.

2/10 – Ontzettend slecht

Eric

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
I had to leave within two hours of arrival. There was a strong odor in the hallway of glue or paint or some kind of chemical that made me absolutely nauseous. It was also in the room but not as bad. The flooring looked brand new so maybe the glue wasn’t ready. It was all I could do not to vomit. I had a friend that I was visiting come up and make sure I’m not crazy and he said the same thing. Not a habitable property.
1 nacht verbleven in maart 2024
Reactie van GM op 14 mrt 2024
We are sorry for the inconvenience. We have check the floor while you were check in and there was no checmical used, no paint was done on the floor and room.The floor installation was done 2023 feb which is a year from now.We are sorry hope you feel better

10/10 – Uitstekend

jose

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was clean and ready, thank you
1 nacht verbleven in maart 2024
Reactie van marie fd op 5 mrt 2024
Thank you for the feedback, we hope to see you again soon!

4/10 – Matig

Kayla

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I was very disappointed about the pool. No one told us about the pool being fixed. I had a very disappointed 4 year old. I asked for a discount and he refused. Will no longer be staying here. They need to let customers know these things. We were really looking forward to swimming. There was finger prints all over the mirror in the bathroom. The tiles behind the toilet was ripped up. There was blood on the bed sheet. I felt very disgusted. If I would have known about any of this I would have booked a different hotel. This was our go to hotel for the past 4 years if vacation and this was the worst stay yet.
1 nacht verbleven in februari 2024
Reactie van GM op 1 mrt 2024
We are sorry for the inconvenience. The pool had some issue and we had to close down for few days for the clean purpose and it is open once its ready.Hope you come back and stay with us again

2/10 – Ontzettend slecht

Amanda

1 nacht verbleven in februari 2024
Reactie van marie fd op 21 mrt 2024
we are sorry to hear about your stay, we hope to make a better impression in the future.

4/10 – Matig

Laura

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Hotel is very dated and not very clean. Staff was friendly.
2 nachten verbleven in februari 2024
Reactie van mfd op 20 feb 2024
We are sorry to hear about your recent stay, we hope to correct the issues you have brought to our attention. We look forward to seeing you again.

10/10 – Uitstekend

Jessica

1 nacht verbleven in februari 2024
Reactie van Marie fd op 21 mrt 2024
Thank you for review! we look forward to seeing you soon.

4/10 – Matig

Tom, Sturgeon Bay

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
cigarette smoke was coming into our room from bath exhaust system. Woken up several times to dogs barking in hallway. Lack of enforcement of Hotel rules, vehicles parked all day / night in "NO PARKING FIRE LANE" and short term parking. Glass bottles and smoking in pool area.
1 nacht verbleven in februari 2024
Reactie van Marie fd op 13 feb 2024
We are sorry to hear about your stay, we will look into the issues you have brought to our attention. We hope to make a better impression in the future.

8/10 – Goed

ivan

1 nacht verbleven in februari 2024
Reactie van Marie fd op 21 mrt 2024
Thank you for the feedback!

8/10 – Goed

Spencer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van mfd op 6 feb 2024
Thank you for your feedback, we hope to see you again soon.

6/10 – Redelijk

JAEOOK

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Strong weed smells everywhere on the hall way.
1 nacht verbleven in februari 2024
Reactie van mfd op 6 feb 2024
We are sorry to hear about your stay, we try our best to not allow these things to happen. we hope we can make a better impression in the future.

6/10 – Redelijk

Phil

1 nacht verbleven in februari 2024
Reactie van fd marie op 21 mrt 2024
thank you for taking the time to respond.

8/10 – Goed

Andrew

3 nachten verbleven in januari 2024
Reactie van mf op 31 jan 2024
Thank you for the response.

10/10 – Uitstekend

Andrew

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Marie fd op 30 jan 2024
Thank you for your feedback, we look forward to seeing you again soon.

8/10 – Goed

Paul

1 nacht verbleven in januari 2024
Reactie van marie fd op 21 mrt 2024
Thank you for the review!

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed our stay here. The staff were very friendly and went above and beyond to make sure we had a nice visit to Kenosha; including explaining the metro train system into Chicago! Would stay here again.
1 nacht verbleven in december 2023
Reactie van mfd op 30 jan 2024
Thank you for your feedback! glad we cloud help.

10/10 – Uitstekend

Oscar

Positief: Personeel en service
1 nacht verbleven in januari 2024
Reactie van marie fd op 30 jan 2024
Thank you for your feedback, we look forward to seeing you again soon.

10/10 – Uitstekend

Benjamin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van MARIE FD op 20 jan 2024
Thank you for your response, we hope to see you again soon.

10/10 – Uitstekend

Lucia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van MARIE FD op 20 jan 2024
Thank you for leaving a review

6/10 – Redelijk

Jody

Reisde met familie
Positief: Personeel en service
Price was high for the area, but we stayed here for the location. Rooms need TLC and a deeper clean. Room carpet was wet because of a snow storm the night before. Front desk customer service was exceptional. I included photos in my google review.
1 nacht verbleven in januari 2024
Reactie van Marie fd op 20 jan 2024
Thank you for taking the time to leave us a review, we will look into your suggestions, we hope to see you again soon.

8/10 – Goed

heather

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Hot tub not working
1 nacht verbleven in januari 2024
Reactie van GM op 15 jan 2024
We are sorry for the issue and it has been resolved since the weekend. Hope you can come back and stay with us again.

10/10 – Uitstekend

Elven

1 nacht verbleven in januari 2024
Reactie van marie fd op 30 jan 2024
Thank you for taking the time to leave a review.

4/10 – Matig

Hope Marie

Reisde met familie
Positief: Netheid
Not bad not great
City view was a green wall not the city at all hot tub was broke breakfast was like hospital food
1 nacht verbleven in januari 2024
Reactie van GM op 8 jan 2024
We would like to apologize for the issue you mentioned. May be next time you can ask for a higher floor we would recommend. The breakfast is hot and cold and its complimentary.

8/10 – Goed

Shelly

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location, good value.
1 nacht verbleven in januari 2024
Reactie van Marie fd op 6 jan 2024
Thank you for your feedback, we look forward to seeing you soon.

2/10 – Ontzettend slecht

Sharice

1 nacht verbleven in januari 2024
Reactie van GM op 8 jan 2024
We are sorry but our hotel policy is for all guest. If you make a reservation through online prepaid it has a incidental policy, every hotel takes from guest. Please read these policy before making reservations

2/10 – Ontzettend slecht

Jason

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Told me at the desk I didn’t have a reservation
1 nacht verbleven in december 2023
Reactie van Marie fd op 5 jan 2024
We are sorry to hear about this, were you able to give the front desk a confirmation number?

10/10 – Uitstekend

Kathleen

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Marie op 6 jan 2024
Thank you for your feedback, we look forward to seeing you again in the future.

8/10 – Goed

sharon

Positief: Netheid, personeel en service en comfort kamer
Nice place
Very nice. Could be cleaner. Bathroom sink did not drain properly
1 nacht verbleven in december 2023
Reactie van Marie fd op 6 jan 2024
We are sorry to hear about your stay, we hope to make a better impression in the future.

6/10 – Redelijk

Rebecca

Positief: Personeel en service, comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
Meh in kenosha
Hotel is in a good location, i had lake michigan views. Room was not in a great condition, esp the bathroom. Low water pressure too. Lots of noisy guests every day, no consideration for others. The last day of my stay the maids forgot to service my room.
9 nachten verbleven in december 2023
Reactie van Marie fd op 6 jan 2024
We are sorry to hear about your stay, we hope we can make a better impression in the future.

8/10 – Goed

Ross and Laura

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, friendly staff, nice breakfast. On the negative side: room lighting is the darkest we've ever seen and that's with all the lights on, even in the bathroom. Couldn't put in earrings in front of mirror, couldn't read in bed. The shower could be a little hotter: when it was turned all the way up, it was just this side of tolerable, and I don't like real hot showers.
3 nachten verbleven in december 2023
Reactie van MARIE FD op 27 dec 2023
Thank you for taking the time to give us your feedback, we are saddened to hear about your experience staying with us and we hope to make a better impression in the future.

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Marie fd op 27 dec 2023
Thank you for your feedback, we look forward to seeing you again soon.

8/10 – Goed

Samantha

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was friendly. The pool and hot tub were nice. The property was pretty clean, my only issue was my pillow case had red/brown on it. Not sure if it was a stain or if it was dirty from the previous guest. The breakfast had a good selection.
1 nacht verbleven in december 2023
Reactie van Marie fd op 19 dec 2023
Thank you for taking the time to give us your feedback, we will look into the issue you have brought to our attention and hope to see you again in the future.

10/10 – Uitstekend

Joseph

1 nacht verbleven in december 2023
Reactie van Marie fd op 19 dec 2023
Thank you for the feed back!

10/10 – Uitstekend

Michael

Positief: Voorzieningen
Great location, nice amenities, and a very helpful staff.
3 nachten verbleven in december 2023
Reactie van Marie fd op 19 dec 2023
Thank you for the review! hope to see you again soon!

10/10 – Uitstekend

Marisha

1 nacht verbleven in december 2023
Reactie van Marie fd op 19 dec 2023
Thanks for the feedback! hope to see you again soon!

10/10 – Uitstekend

Christine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Marie fd op 19 dec 2023
Thank you for the feedback!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The hotel was very nice, clean and comfortable. the room was clean. However, we had to request additional toilet tissue, tissue, and towels.
1 nacht verbleven in december 2023
Reactie van Marie fd op 6 dec 2023
Thank you for your feedback, hope to see you again soon.

8/10 – Goed

Crystal

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
1 nacht verbleven in december 2023
Reactie van Marie fd op 6 dec 2023
Thank you for feedback, we look forward to seeing you again in the future.

8/10 – Goed

Cheryl

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Marie fd op 6 dec 2023
Thank you for your feedback, we hope to see you again in the future.

4/10 – Matig

Sheretta

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
7 nachten verbleven in november 2023
Reactie van marie fd op 6 dec 2023
We are sorry to hear about your experience, we hope to make a better impression in the future.

10/10 – Uitstekend

Nate

1 nacht verbleven in november 2023
Reactie van Marie fd op 19 dec 2023
Thank you for tsking the time to send us a review, we hope to see you again soon!

10/10 – Uitstekend

Jarmarie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Marie fd op 28 nov 2023
Thank you for your response, we hope to see you again soon.