Terras

Beoordelingen van Delta Hotels by Marriott Guelph Conference Centre

3.5 out of 5

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 483 van 912 beoordelingen" "
Gastenscore: 8 - Goed. 288 van 912 beoordelingen" "
Gastenscore: 6 - Redelijk. 95 van 912 beoordelingen" "
Gastenscore: 4 - Matig. 31 van 912 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 15 van 912 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,2/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

rhoda

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a good 2 nights stay for our daughter’s dance competition. Spacious hallways and conference rooms.
2 nachten verbleven in april 2024
Reactie van Guest service agent op 23 apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Goed

Patti

Negatief: Netheid, staat van de accommodatie en faciliteiten
Ok. The room was not as clean as I expected for a $300 night room The sink did not drain very well
1 nacht verbleven in april 2024
Reactie van Delta Guelph op 20 apr 2024
Good evening Patti,Thank you for taking the time to let us know about your experience while staying with us. Your recent experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership teams to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 – Uitstekend

Jean-Marc

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place easy to get around
2 nachten verbleven in april 2024
Reactie van Delta Guelph op 20 apr 2024
Good evening Jean-Marc,On behalf of the entire hotel team, I want to thank you for sharing about your previous stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Adrienne

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really quick check in. Food was incredible!!!!!!! Friendly, clean and beautiful suites. Love it
1 nacht verbleven in april 2024
Reactie van Delta Guelph op 16 apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Farah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Delta Guelph op 3 apr 2024
Good evening Farah,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Matthew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I always enjoy my stay at the Delta in Guelph. Great staff, wonderful atmosphere, and room is a 10! Thanks for another great stay.
2 nachten verbleven in maart 2024
Reactie van Delta Guelph op 31 mrt 2024
Good afternoon Matthew,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 – Ontzettend slecht

Andrea

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Expensive (468/night!) and the front desk staff were rude and very inhospitable. Never would I stay there again based on the level of service received.
1 nacht verbleven in maart 2024
Reactie van Delta Guelph op 30 mrt 2024
Good morning Andrea,Thank you for taking the time to let us know about your experience while staying with us. Your recent experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership teams to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 – Uitstekend

Emily

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Delta Guelph op 23 mrt 2024
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Claudia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was clean.
1 nacht verbleven in maart 2024
Reactie van Delta Guelph op 23 mrt 2024
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Myriam

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed the stay.
1 nacht verbleven in maart 2024
Reactie van Delta Guelph op 16 mrt 2024
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Goed

Shaun

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Delta Guelph op 12 mrt 2024
Good afternoon Shaun,On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Goed

Young

2 nachten verbleven in maart 2024
Reactie van Delta Guelph op 16 apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Miranda

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were the best part of this hotel. The gym is all right, but not really at the level of a convention center. Lots of food options around. Super safe and has tons of on-site parking
1 nacht verbleven in maart 2024
Reactie van Delta Guelph op 6 mrt 2024
Good evening Miranda,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 – Matig

Sheila

1 nacht verbleven in maart 2024
Reactie van Delta Guelph op 28 mrt 2024
Good afternoon Sheila,Thank you for taking the time to let us know about your experience while staying with us. Your recent experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership teams to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

8/10 – Goed

Sheila

1 nacht verbleven in maart 2024
Reactie van Delta Guelph op 23 mrt 2024
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Goed

Katherine, Toronto

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff were very kind and accommodating. The room was spacious. T. I would've liked to know in advance that passes to a nearby gym facility was part of the hotel price (as best I understand) and to know whether it had a pool. he hotel was near to the university, which was convenient for my purposes, but the dining options within walking distance were relatively sparse. There was a grocery store, though.
2 nachten verbleven in februari 2024
Reactie van Delta Guelph op 29 feb 2024
Good afternoon Katherine,On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

8/10 – Goed

Dave

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay
2 nachten verbleven in februari 2024
Reactie van Delta Hotels by Marriott Guelph op 24 feb 2024
On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Kerry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Delta Hotels by Marriott Guelph op 24 feb 2024
On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

10/10 – Uitstekend

Daniel, Toronto

1 nacht verbleven in februari 2024
Reactie van Delta Guelph op 23 mrt 2024
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Stephanie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly, efficient staff. Clean and comfortable, but the rooms could use a facelift.
1 nacht verbleven in januari 2024
Reactie van Delta Guelph op 30 jan 2024
Good morning Stephanie,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Lissa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Provided upgrade, which was nice. Property was clean and excellent staff, ecspecially reception.
1 nacht verbleven in januari 2024
Reactie van Delta Guelph op 28 jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

John

1 nacht verbleven in januari 2024
Reactie van Guest Service Agent op 12 feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 – Goed

Adam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Min
1 nacht verbleven in januari 2024
Reactie van Delta Guelph op 18 jan 2024
Good morning Adam,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Alexander

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Delta Guelph op 14 jan 2024
Good morning Alexander,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Mark

1 nacht verbleven in januari 2024
Reactie van Guest Service Agent op 12 feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Uitstekend

Judith

2 nachten verbleven in januari 2024
Reactie van Delta Guelph op 30 jan 2024
Good morning Judith,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Debby

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stay here every Christmas where we are close to family to drive too. It has always been a nice get away for us for the couple of nights and will continue to do so as long as our kids live in Guelph.
2 nachten verbleven in januari 2024
Reactie van Delta Guelph op 10 jan 2024
Good afternoon Debby,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

JUDITH GUADALUPE

1 nacht verbleven in januari 2024
Reactie van Delta Guelph op 10 jan 2024
Good afternoon Judith Guadalupe,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Goed

Morgane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff's dedication to help customers.
1 nacht verbleven in januari 2024
Reactie van Delta Guelph op 8 jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 – Matig

David

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Delta Guelph op 8 jan 2024
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership teams to ensure the necessary guidelines are in place and reviewed.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 – Goed

Reed

1 nacht verbleven in december 2023
Reactie van Delta Guelph op 7 jan 2024
Good evening Reed,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Maya

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Guest Service Agent op 27 dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Uitstekend

Ken

1 nacht verbleven in december 2023
Reactie van Jaz op 25 dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Goed

Penny

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Guest Service Agent op 21 dec 2023
Good afternoon Penny,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Delta Guelph

10/10 – Uitstekend

Missoum

1 nacht verbleven in december 2023
Reactie van Guest Service Agent op 21 dec 2023
Good afternoon Missoum,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Delta Guelph

10/10 – Uitstekend

Brian

1 nacht verbleven in december 2023
Reactie van Delta Guelph op 18 dec 2023
Good morning Brian,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Goed

Shaun

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel, have stayed there in years past. However, pricing now is far too high. Not worth it. Will be looking for a different hotel for future trips.
2 nachten verbleven in december 2023
Reactie van Delta Guelph op 10 dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Roger

Reisde met een groep, Reisde met familie
Beautiful stay and would come back again.
1 nacht verbleven in december 2023
Reactie van Delta Guelph op 10 dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 – Matig

Laurie

Reisde met familie
Positief: Comfort kamer
Negatief: Personeel en service
Left something in the room and when I went to go back to get it approx 45 minutes later it was not there
1 nacht verbleven in november 2023
Reactie van Delta Guelph op 4 dec 2023
Thank you for taking the time to let us know about your experience while staying with us. Your recent experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership teams to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 – Uitstekend

Jillian

1 nacht verbleven in november 2023
Reactie van Delta Guelph op 18 dec 2023
Good morning Jillian,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Cindy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van Delta Guelph op 29 nov 2023
Good evening Cindy,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Anne Marie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Came for a quick family visit. Enjoyed the hotel immensely: clean, comfortable, and convenient to shops and dining, and close to U of G beautiful campus. Thanks for a lovely stay!
1 nacht verbleven in november 2023
Reactie van Delta Guelph op 22 nov 2023
Good morning Anne Marie,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Goed

pat

1 nacht verbleven in november 2023
Reactie van Delta guelph op 10 dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Goed

Tim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Parking was a little complicated
1 nacht verbleven in november 2023
Reactie van Delta Guelph op 18 nov 2023
Good morning Tim,Thank you for taking the time to let us know about your experience while staying with us. Your recent experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership teams to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 – Uitstekend

Dorothy

1 nacht verbleven in november 2023
Reactie van Delta Guelph op 10 dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Yucheng

1 nacht verbleven in november 2023
Reactie van Delta Guelph op 10 dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Renee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel/bar food and service was phenomenal!
2 nachten verbleven in oktober 2023
Reactie van Delta Guelph op 12 nov 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Goed

Mike

Positief: Personeel en service
Unfortunately this is the best hotel in Guelph. Room was a terrible design. Crumbs on the couch and floor. 3* at best
Reactie van Delta Guelph op 12 nov 2023
Thank you for taking the time to let us know about your experience while staying with us. Your recent experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership teams to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 – Goed

Karen

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was nice and had good service at the front desk. Wasn't pleased that they charged $15 to park over night, considering they have a HUGE parking lot. Our room smelled very funky - like the heating unit was growing mould. We probably should have asked to change rooms.
1 nacht verbleven in november 2023
Reactie van Delta guelph op 11 nov 2023
Thank you for taking the time to let us know about your experience while staying with us. Your recent experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership teams to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.In regards to the parking. The University of Guelph owns the parking lot and they are charging the fee to park there. Currently, there is complimentary parking on Friday and Saturday nights.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 – Uitstekend

sheila

1 nacht verbleven in oktober 2023
Reactie van Delta Guelph op 2 nov 2023
Good evening sheila,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.