'The on site Onsen natural baths, being able to choose either a private Onsen or alternative public baths, in the hotel. The private baths meant we could have the bath space to ourselves and wear a cosi! We were provided lovely fresh linen traditional robes, towels and footwear, fantastic traditional experience staying in this traditional Japanese accommodation, family run, with everyone being super helpful and friendly. Free coffee machine in reception. Why stay in a concrete tower block when...
'A traditional family run Ryokan right in the heart of the temple complex of Zeno-hi. An amazing experience of a Japanese room, and the accompanying culture of the Ryokan. The hotel is set into the fabric of Nagano tradition, being at an original temple site. Nearby eateries to suit all tastes. Easy access to central Nagano on frequent bus routes to the main JR station and 600m downhill to the local Denetsu station at Zenkoji for a day out to Obuse.'
'The room was clean, and the staff were friendly and professional. One thing I found inconvenient was that they don't provide complimentary water, so if you want drinking water, you have to use a water dispenser in the lobby.'
'Very clean, attentive staff, and thoughtful touches made this a wonderful stay. We had a private bath, which was delightful! Loved our stay here, sad to leave '
'My family enjoyed this hotel very much. The quiet, the decor, the cleanliness and especially the service. I discovered I had left somethings in the room safe at my last hotel and Ms Hatanaka was kind enough to make a call right away to my Tokyo hotel to arrange for them to hold it and return to me when I return to Tokyo. I really appreciate her help. I will definitely return in the near future.'
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