Dear Annalisa,Thank you for choosing to stay at our hotel and for taking the time to share your experience with us. We are thrilled to hear that you had an excellent stay and that our staff exceeded your expectations.Providing exceptional service and ensuring our guests have a memorable experience is our top priority, so we are delighted to hear that our staff went above and beyond to make your stay special. It's wonderful to know that you enjoyed the Easter treats, walking map, and other gestures of hospitality.We're also pleased that you found our restaurant to be very good and our location convenient for exploring the city.Thank you for your kind words, and we look forward to welcoming you back for another wonderful stay in the future.Best regards,Anastasiia SnizhkoGuest Experience Specialist

Dear Lewis,Thank you for choosing to stay at our hotel and for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed your stay and that our location, amenities, and service met your expectations.It's great to know that our central location near the train station and shopping mall, as well as the easy access to public transportation, contributed to your convenience during your visit to Krakow. We're also pleased that you found our rooms tidy and well-equipped with amenities.We appreciate your kind words about our restaurant/cafe and our friendly and helpful staff. Providing excellent service and ensuring our guests have a pleasant experience is our priority, so it's rewarding to hear that we succeeded in making your stay enjoyable.Thank you once again for your feedback and for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future.Best regards,Anastasiia SnizhkoGuest Experience Specialist

Dear Karen,Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at our hotel and that our facilities and location contributed to a memorable experience.It's wonderful to know that you found our hotel beautiful with great rooms and excellent value for money. We're glad that our central location, with easy access to tours to Auschwitz and The Salt Mines, as well as proximity to the mall, train station, and taxi rank, added convenience to your visit. Additionally, we're delighted that you found the Old Town just a short walk away.Your kind words are greatly appreciated, and we would be honored to welcome you back for another stay in the future. If there is anything else we can assist you with, please do not hesitate to reach out.Warm regards,Anastasiia SnizhkoGuest Experience Specialist