I booked this place to stay during the year end holidays as it had a kitchen and some decent reviews. I paid for the property in full for a 10 night stay starting Dec 27 and when I went there, the property had no bed with sheets. All the sheets were taken out and put in the laundry room and were dirty. All the dishes were dirty and in the sink. The host did not respond to my calls. Dawna mentioned that she was on vacation and had no one to take the calls. Eventually I contacted the host through VRBO and she refused to send someone to clean the place since it was too expensive to find someone during the holiday time. She asked us to get out of the property and promised that she will reimburse the money we have paid. Based on this, we vacated the property and paid again out of our pockets to stay for the vacation, staying in a hotel nearby.
Since then it has been over a month and I am following up with the host on a regular basis but have not received the reimbursement as she has promised. VRBO has noted the concern and has been trying to reach her regarding the reimbursement but has given Dawna time to rectify the issue before they take action.
Other things to note for potential renters: The place does not have any fire extinguisher, smoke/carbon monoxide detectors and there is no fire escape as small basement windows are fully covered in snow. The garage door will not stay open and can fall on top of your car if you try to drive in and keep your car from snow in winter.