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Beoordelingen van City's Hill Hotel

City's Hill Hotel
STI Turgut Özal Bulvari No: 129, Kusadasi

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 10 van 41 beoordelingen" "
Gastenscore: 8 - Goed. 9 van 41 beoordelingen" "
Gastenscore: 6 - Redelijk. 12 van 41 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 41 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 41 beoordelingen" "

6,6/10

Netheid

6,8/10

Personeel en service

6,4/10

Voorzieningen

6,2/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Vies hotel
Slecht eten Simpele kamer zogenaamd suitte Vies en stinkende kamer
1 nacht verbleven in oktober 2017

10/10 – Uitstekend

Cem Görkem

1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Leyla

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
City hill otel berbat
Otele girince karşilanmadik, odamıza bile kendimiz çıktık. Otelden çıkmak isteyince çıkamayacağımizi söylediler. Hotels.com aradık yabancı bı kadın açtı iletişim kuramadik. Restoranda yemek çeşitleri çok fazlaydı ama hiç biri lezzetli değildi. Orda çalışan bı kız yemeklerin hijyenik bir ortamda yapılmadığını söyledi, geçenlerde çalışma arkadaşlarinin yemeklerden zehirlendiğini söyledi. Odanın temizliği çok kötüydü komidinler silinmemisti yatağın altı tozdu. Balkon kapısını açınca altındaki tozlar uçuyordu. Minibar çalışmıyordu kokuyordu. Odaya su bile konulmamisti. Başlı başına rezalet bir tatildi.
5 nachten verbleven in juli 2023

10/10 – Uitstekend

YAGMUR

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Mükerrem

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2023

10/10 – Uitstekend

mariano

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023

4/10 – Matig

Gizem

1 nacht verbleven in april 2023

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Müthiş personel çok ilgililer ancak resepsiyon rezalet ve maalesef ilgisiz
2 nachten verbleven in april 2023

6/10 – Redelijk

Wendy

Reisde met familie
Negatief: Personeel en service
When we checked in I was the main person in our group payment paid by us should have been given choice of rooms. Given no information of hotel when checked in. Entertainment evening was not much Karaoke. Need more chairs for evening not sunbeds. Food was reapetative. Rooms not that good or clean.
2 nachten verbleven in juli 2022

4/10 – Matig

Arif

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022

6/10 – Redelijk

ibrahim

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2022

6/10 – Redelijk

Seyma

1 nacht verbleven in juli 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2019

2/10 – Ontzettend slecht

Raba

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Meget skuffende
5 nachten verbleven in oktober 2019

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
wie kann solche hotels 4 Sterne bekommen. unbegreiflich
1 nacht verbleven in oktober 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ansvarig personal i receptionen var mycket trevlig och hjälpsam! Hotellet hade sämre standard än ett vandrarhem. Smutsigt överlag. Trasiga möbler. och inredning. Myror i rummet och sängarna.Badrummet saknade schampoo, balsam m m Buffén var varken kall eller varm och bestod av solkiga, enklast möjliga sallader (tomater, gurka och olika oliver). Till det fanns det två olika varianter av makaroner, pommes, gråa sladdriga kyckling-nuggets, vårrullar och sönderkokta bönor i tomatsås! Dåligt påfyllt med mat. Många fat tomma och porslinet trasigt! Brödhyllorna tomma och det bröd som fanns var torrt. Matsalen ostädad och dukarna smutsiga och slarvigt påslängda! Borden rengjordes med skitiga sopborstar vilka även användes på serveringsborden. Personalen bar smutsiga kläder! Allt var så äckligt så vi vågade vare äta av maten än mindre stanna på detta snuskiga hotell!
6 nachten verbleven in september 2019

6/10 – Redelijk

Monica

Reisde met een groep
Positief: Personeel en service
Panorama hill
Very basic but friendly hotel. Views are spectacular. Big problem with lift doors closing while still exiting lift, got trapped on last day, painful! Obviously something wrong with sensors. Entertainment, apart from our last night which was excellent Turkish dancers, was very much directed at children, far too loud and music also far too loud. Comfortable bed although two single pushed together with one being higher than the other wasn’t very clever.
3 nachten verbleven in september 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I do not accept your decision and my reasons are outlined below. I would like this case escalated to a manager at Expedia and taken seriously. 1) As Expedia customers we have a right to protect our health and you as a provider, have that obligation towards us. 2) Our rights were violated and our health was put at risk 3) Expedia, as a provider has to stand for its customer rights and protect them, especially when it comes to safety 4) We had to check out to another hotel and paid for it again. Necessary papers can be provided. 5) You, as Expedia are saying that hotels have rules, and in this situation, you protect those who do wrong and put people at risk. So hotels have rights and we don''t. 6) This is despicable and worthy to notify the health authorities. 7) Expedia is hiding the truth and putting people at risk by not taking it seriously. What if someone dies of a similar problem? Is Expedia going to turn a blind eye on this serious issue and hotel management who hide the truth and put false information on their page as a non smoking hotel? 8) We would never have booked this hotel if we knew guests are allowed to smoke on the balcony of the room where smoke travels inside as well what about the windy days. We are sure the guests smoke inside the room because there was an ashtray on the table. We have pictures to prove it and we can provide it to Expedia 9) Non smoking hotel is a non smoking, period, or it should have designated rooms and areas for smokers. Second hand smo
3 nachten verbleven in september 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Ruoka aika keskinkertaista, tosin kylmät ruuat ja salaatit hyviä. Ruokailutila meluisa ja ruuhkainen, samoin allasalue. Vaikea löytää aurinkotuoleja ellei ole aikaisin liikkeellä. Sijainti ok, ison tien varrella, mutta liikenteen äänet eivät olleet häiritseviä. Huone oli iso, joskin vähän kulunut.
2 nachten verbleven in augustus 2019

2/10 – Ontzettend slecht

belen

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
kötüydü
otelin suları çok kötü, dişinizi bile fırçalayamıyorsunuz. Personeller vasat durumda. Yemekleri kötüydü. Antalya bölgesinin en kötü oteli daha başarılı.
3 nachten verbleven in juli 2019

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
3 nachten verbleven in juli 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The layout of the hotel, the view, the staff, the food. was all very good. Only negative (for me) was the noise of the entertainment. In Pool facing rooms, even though double glazed, I could hear the music. And during the week the entertainment goes till 11pm or after and weekends later. If you do not like noise do not ask for pool facing rooms.
4 nachten verbleven in juli 2019
Reactie van Ali S op 31 jul 2019
Dear Guest, Thank you for taking the time to post your review.However,we were disappointed to learn that your expectations were not met on this occasion.Your comments are very useful to us as we constantly strive to achieve the highest level of guest satisfaction.The wishes of welcoming you again and providing you better vacation memories. Kind Regards Panorama Hill Hotel

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location was lovely with great views. The food was amazing and great variety for all tastes
4 nachten verbleven in juli 2019
Reactie van Ali S op 31 jul 2019
Dear Guest, Thank you for sharing your positive comment with us. Thank you for helping us provide a better service for our guests who will choose our hotel in the future. We look forward to welcoming you again at the Panorama Hill Hotel as soon as possible. Kind Regards Panorama Hill Hotel

10/10 – Uitstekend

Feriha

Positief: Netheid, personeel en service en voorzieningen
The staff was amazing also the entertainment staff went above and beyond highly enjoyed our stay.
3 nachten verbleven in juli 2019
Reactie van Ali S op 31 jul 2019
Dear Guest Feriha Wotif, Thank you very much for your outstanding words and so much praise for us. That makes our work extremely worth full if kind of this satisfaction is reached!! We are very happy that your holiday was nice here. We hope that we can see you here again. Kind Regards Panorama Hill Hotel.

8/10 – Goed

Oktay

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Preis-Leistung gut !
Preis-Leistung war ganz gut, deshalb 3 Nöchte gebucht um in der Städtereise zu betreiben.
3 nachten verbleven in april 2019
Reactie van panorama hill op 14 jun 2019
Güzel dilekleriniz için çok teşekkür ederiz.Sizi hotelimizde tekrar ağırlamaktan mutluluk duyarız.

8/10 – Goed

GÖZDe

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bayram tatili
Bayram tatilimi en iyi şekilde değerlendirmek en önemlisi şehrin kargaşasından uzaklaşmak ve bir kaç günde olsa kafamı dinlemek adına tercih ettiğim panorama hill beklediğim sakinliği ve huzuru bana yaşattı. Otelin tek sıkıntısı yemekleri yemek bölümü vasat denebilecek kadar kötüydü kendini mutfak konusunda biraz daha geliştirirse başka bir problemi yok herşey harika.
2 nachten verbleven in juni 2018

10/10 – Uitstekend

bernard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A Hotel on a hill
We only stayed 2 nights the stay was good the food was good quality with a very large choice the staff are all very helpful the only downside is that the hotel is on the top of a hill if you want to walk anywhere it is quite a stiff walk back up to the hotel although there is a dolmus service outside the door of the hotel that will take you to the center of Kusadasi for 2 lira
Reactie van Deniz op 4 mei 2018
Dear Bernard, Thank you for choosing us and your precious feedback. It is our main pleasure and priority to please our guests. Hope to see you here again in our hotel anytime you want. Best regards; The Panorama Hill Hotel Management

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
İdeal uygun fiyatlı tatil
Konum olarak güzel ve otelin Deniz gören kısım odaları ideal. Yiyecekler lezzetliydi tek olarak otelin yeniliğe ihtiyacı var biraz eski bir otel
Reactie van Deniz op 2 mei 2018
Sayın misafirimiz, Değerli yorumlarınızın sizlere daha iyi hizmet verebilmemiz adına bizim için önemli olduğunu belirtir, teşekkür ederiz. Sizleri tekrar otelimizde konaklatmaktan büyük memnuniyet duyarız. Saygılarımızla; The Panorama Hill Hotel Yönetimi

2/10 – Ontzettend slecht

serdar

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Çok ama çok kötü bir otel panorama hill
Otelin fotoğraflarla alakası yok berbat bir şekilde pis ve eski herşey dahil konseptinde gittiğimiz otelde hertarafın hijyensiz olduğundan dışarıda yemek yedik ve bu mini tatil bize pahalıya patladı ve sakın bu otele bu fotoğraflarla müşteri göndermeyin
Reactie van DD op 4 mei 2018
Sayın Serdar Bey, Değerli görüşlerinizi paylaşmanız sizlere daha iyi hizmet verebilmemiz adına bizim için önemlidir. Sizleri daha memnun kalacağınız şekilde tekrar otelimizde ağırlamayı umar, bizi seçtiğiniz için teşekkür ederiz. Saygılarımızla; Panorama Hill Hotel Yönetimi

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Negatief: Personeel en service
2 nachten verbleven in maart 2018

8/10 – Goed

YILMAZ

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2018

6/10 – Redelijk

Caner

Positief: Staat van de accommodatie en faciliteiten, comfort kamer

6/10 – Redelijk

Mehmet

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Negatief: Personeel en service
Standart
Sürekli konaklama hizmetini dışarıdan alan biriyseniz fotoğraflarıdaki gibi renderlanmış bir konaklama sahası düşünmeyin. Kahvaltı vasat değil, ama iyi de değildi. Sadece manzara için seçmiştim fakat o da pencereli odaya verildik. Fiyatıyla kıyaslandığında tekrar düşünün derim.
1 nacht verbleven in februari 2018

8/10 – Goed

UGUR

1 nacht verbleven in februari 2018