No hot water in toilet. I believe dodgy hotel staff turns off hot water delibrately. Bed highly uncomfortable, house keeping and reception staff very lazy, ocean 360 staff horrible especially dodgy manager, segara grill restaurant had no internet for 8 days and kitchen staff did not want to cook food for buffet breakfast. I hr before 10am the dishes were empty and kitchen staff were standing chatting with one another. TV signal always poor, only two English movie channels available, breakfast without milk, no variety in breakfast, pathetic. In Bali service sector is dodgy. They like to overcharge for service and provide poor service. Room price gone up to £38 or £45. This is a budget hotel with average room rate £25. However they like to overcharge as much as possible. Holiday inn charges £40. Why a budget hotel is charging more than holiday inn? By the way holiday inn in Bali also has dodgy staff. Welcome to skull island. Does not look like paradise to me.