Een bad/douchecombinatie, gratis toiletartikelen, een haardroger

Beoordelingen van Hilton Niseko Village

4.5 out of 5
Hilton Niseko Village
Higashiyama Onsen, Abuta-gun, Kutchan, Hokkaido

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 328 van 794 beoordelingen" "
Gastenscore: 8 - Goed. 304 van 794 beoordelingen" "
Gastenscore: 6 - Redelijk. 105 van 794 beoordelingen" "
Gastenscore: 4 - Matig. 38 van 794 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 19 van 794 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

EUNJU

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great view. Most of the restaurants at the hotel were closed. 🤔
2 nachten verbleven in april 2024
Reactie van Hilton Niseko Village op 2 mei 2024
Dear EUNJU,Thank you for staying at Hiton Niseko Village and writing us valuable feedback.Great to read that you have enjoyed your stay - we really are in a fantastic location & have great views to match!We certainly look forward to welcoming you back to stay with us when you next visit Hokkaido.

10/10 – Uitstekend

KOZO, NEMUROSHI

2 nachten verbleven in maart 2024

6/10 – Redelijk

Robyn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Adequate property facilities. Could use more dining options. Staff is friendly. Onsen was great but could use body lotion. Need more options to head to city.
3 nachten verbleven in maart 2024
Reactie van Hilton Niseko Village op 24 apr 2024
Dear Robyn,Thank you for staying at Hiton Niseko Village and writing us valuable feedback.We are pleased to hear that you enjoyed our facilities.We hope to have the opportunity to serve you again on your next trip to Hokkaido.

10/10 – Uitstekend

wai

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ski In ski out, great location, lots of dining options. Good Onsen. Best spa massage service! Highly recommended to everyone!
5 nachten verbleven in maart 2024
Reactie van Hilton Niseko Village op 2 mei 2024
Dear wai,Thank you for choosing Hilton Niseko Village for your recent vacation in Hokkaido.I am pleased to hear that you enjoyed your stay with us and that the ski in / ski out access and ski valet makes a day's ski even more enjoyable.We greatly look forward to welcoming you back again soon.

10/10 – Uitstekend

Janice

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ski school was right beside the hotel and they had an ample of amount of dining options.
6 nachten verbleven in maart 2024
Reactie van Hilton Niseko Village op 2 mei 2024
Dear Janice,Thank you for staying at Hiton Niseko Village and writing us valuable feedback.I am pleased to hear you enjoyed the convenience of our ski in, ski out facilities and I appreciate your kind words about our restaurant.We hope to have the opportunity to serve you again on your next trip to Hokkaido.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
t desk Marina was amazing and at Melt the restaurant Oka the waiter was superb. Nathan the manager was very professional and accommodating.
2 nachten verbleven in maart 2024
Reactie van Hilton Niseko Village op 14 mrt 2024
Dear John,Thank you for staying at Hiton Niseko Village and writing us valuable feedback.It makes us very proud and happy to read such positive feedback from our guests. All of our guest comments are shared with the entire team, and the team is certainly most motivated by your kind words.We hope to have the opportunity to serve you again on your next trip to Hokkaido.

8/10 – Goed

Marc

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel. Great location, ski-in / out hotel. Good breakfast, onsen.
5 nachten verbleven in maart 2024
Reactie van Hilton Niseko Village op 14 mrt 2024
Dear Marc,Thank you for choosing Hilton Niseko Village for your recent vacation in Hokkaido.We enjoyed reading all of the positive comments you have provided, and we are so delighted to hear that you enjoyed your stay with us.We greatly look forward to welcoming you back again.

10/10 – Uitstekend

Eugene

3 nachten verbleven in februari 2024
Reactie van Hilton Niseko Village op 26 mrt 2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

8/10 – Goed

Mara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van Hilton Niseko Village op 26 mrt 2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

10/10 – Uitstekend

Khem

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Hilton Niseko Village op 26 mrt 2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

10/10 – Uitstekend

Jing

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good hotel for skiing or snowboarding in Niseko. The Niseko gondola is right across the street. Loved the hotel indoor and out door onsei.
Reactie van Hilton Niseko Village op 2 mei 2024
Dear Jing,Thank you for staying at Hiton Niseko Village and writing us valuable feedback.I am pleased to hear that you did enjoy the Resort and the convenience of ski in / ski out facilities.We greatly look forward to welcoming you back again soon.

10/10 – Uitstekend

robert

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No frills close to gondola lift. Eating options are minimal but ok. The breakfast is fantastic at the hotel.
6 nachten verbleven in februari 2024
Reactie van Hilton Niseko Village op 2 mei 2024
Dear robert,Thank you for staying at Hiton Niseko Village and writing us valuable feedback.We enjoyed reading all of the positive comments you have provided, and we are so delighted to hear that you enjoyed your stay with us.A great breakfast is what makes a great start to the day, and we strive to provide the best breakfast for our guests.We hope to have the pleasure of welcoming you back again in the future.

10/10 – Uitstekend

Philipe

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful time at Hilton Niseko Village. If you enjoy skiing, this is the place!
4 nachten verbleven in februari 2024
Reactie van Hilton Niseko Village op 2 mei 2024
Dear Philipe,Thank you for choosing Hilton Niseko Village for your recent vacation in Hokkaido.I am pleased to hear that you enjoyed your stay with us and that the ski in / ski out access and ski valet makes a day's ski even more enjoyable.We hope to have the opportunity to serve you again on your next trip to Hokkaido.

2/10 – Ontzettend slecht

Woncheol

2 nachten verbleven in februari 2024
Reactie van Hilton Niseko Village op 26 mrt 2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

10/10 – Uitstekend

Ping-Hao

4 nachten verbleven in februari 2024
Reactie van Hilton Niseko Village op 26 mrt 2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in februari 2024
Reactie van Hilton Niseko Village op 26 mrt 2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

8/10 – Goed

andrew, discovery bay

7 nachten verbleven in februari 2024
Reactie van Hilton Niseko Village op 26 mrt 2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

10/10 – Uitstekend

Wong

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good
6 nachten verbleven in februari 2024
Reactie van Hilton Niseko Village op 2 mei 2024
Dear Wong,Thank you for choosing Hilton Niseko Village for your recent vacation in Hokkaido.It is always a great pleasure to receive such positive feedback.We greatly look forward to welcoming you back again soon.

4/10 – Matig

JIAHUI

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
我們4個人入住,結果只給了2套小朋友睡衣,後來打電話要3套大人睡衣,結果睡衣拿來,但腰帶又沒有;室內溫泉極差,裡面很多漂浮物
2 nachten verbleven in februari 2024

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant experience
The hotel is awesome and convenient for skiing, especially if you are taking lessons from the NV skiing school. There is also direct bus from the Niseko train station and also private bus to new chitose airport. The staff is friendly and helpful. However the room did look a little old. And the shower curtain was not very clean. No bath robe was offered. Overall just some minor issues and it was still a pleasant experience. Would come again for its convenient location.
3 nachten verbleven in februari 2024

6/10 – Redelijk

Rajan

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
It was just *fine*
It was fine. Just fine. If you want an American hotel experience, go here. If you want Japanese hospitality, stay elsewhere. Lot of tickytacky up charges. The ski valet is cool, the onsen is gorgeous, ski in ski out is nice, it does really feel like they built the hotel to corner you into spending at their restaurants and renting from their retailer. There are cheaper resorts that have better amenities and food options for the cost, but the room had a great view and it was a gorgeous hotel.
2 nachten verbleven in februari 2024
Reactie van Hilton Niseko Village op 20 feb 2024
Dear Rajan,Thank you for staying with us and sharing your experience.We are pleased to hear that you did enjoy the Resort and the convenience of ski in / ski out facilities.The team and I look forward to welcoming you back for another memorable stay at Hilton Niseko Village.

10/10 – Uitstekend

Ann

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
wonderful location
Able to walk out the door and onto a gondola. It's GREAT! Also, onsite onsen. Awesome. Quiet area but not in the middle of bigger village in Hirafu - if you are into that kind of things. We came to ski so weren't stay out all night. In bed early, on the slopes early - then onsen! Good variety of restaurants onsite as well as the little Niseko village. Good shuttle service. We will be back soon!
4 nachten verbleven in februari 2024

4/10 – Matig

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
Old room.
7 nachten verbleven in februari 2024
Reactie van Hilton Niseko Village op 20 feb 2024
Thank you for staying at Hiton Niseko Village and writing us valuable feedback.Please accept our most sincere apologies for the disappointment you have for not meeting your expectations.We will continue to work hard to improve our service and facilities. We look forward to welcoming you back again soon.

6/10 – Redelijk

JUNHO

2 nachten verbleven in februari 2024
Reactie van Hilton Niseko Village op 26 mrt 2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service en comfort kamer
7 nachten verbleven in januari 2024
Reactie van Hilton Niseko Village op 26 mrt 2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

10/10 – Uitstekend

shirley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Hilton Niseko Village op 26 mrt 2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

10/10 – Uitstekend

Maciej

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice hotel,great food
6 nachten verbleven in januari 2024
Reactie van Hilton Niseko Village op 2 mei 2024
Dear Maciej,Thank you for staying at Hiton Niseko Village and writing us valuable feedback.It is always a great pleasure to receive such positive feedback.The team and I look forward to welcoming you back for another memorable stay at Hilton Niseko Village.

10/10 – Uitstekend

Charles

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Incredible staff! Couldn’t be more helpful. The convenience to the mountain cannot be understated.
5 nachten verbleven in januari 2024
Reactie van Hilton Niseko Village op 2 mei 2024
Dear Charles,Thank you for staying at Hiton Niseko Village and writing us valuable feedback.We appreciate your kind comments, and these warm words will certainly encourage all the team members to provide even better hospitality.We hope to have the opportunity to serve you again on your next trip to Hokkaido.

2/10 – Ontzettend slecht

jan

5 nachten verbleven in januari 2024
Reactie van Hilton Niseko Village op 26 mrt 2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

10/10 – Uitstekend

David Hsien wei

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Hilton Niseko Village op 2 feb 2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

10/10 – Uitstekend

hong

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
last year, staff of hilton not so good but now? they improved significantly perfect stay thanx hilton
3 nachten verbleven in januari 2024
Reactie van Hilton Niseko Village op 1 feb 2024
Dear hong,Thank you for staying at Hiton Niseko Village.We appreciate your kind comments, and these warm words will certainly encourage all the team members to provide even better hospitality.We hope to have the opportunity to serve you again on your next trip to Hokkaido.

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location , ski in / out with both mountain gondola and chairlift right outside hotel , ski valet made everything super easy , hotel is remote however from the main town, there are free shuttle buses that take about 25 mins to Hirafu village , there’s a few restaurants next to Hilton which are nice , Hilton also has several restaurants which are all delicious
8 nachten verbleven in januari 2024
Reactie van Hilton Niseko Village op 1 feb 2024
Dear David,Thank you for choosing Hilton Niseko Village for your recent vacation in Hokkaido.I am pleased to hear that you enjoyed your stay with us and that the ski in / ski out access and ski valet makes a day's ski even more enjoyable.We certainly look forward to welcoming you back to stay with us when you next visit Hokkaido.

10/10 – Uitstekend

Sai hung

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overall Good ………But!
Overall room cleaning is superb. The room is spacious and clean. BUT ….. one main weak spot. The public onsen need tighter regulation. I saw a man who shaved in the onsen. Some washing bowls have hair left.
4 nachten verbleven in januari 2024
Reactie van Hilton Niseko Village op 1 feb 2024
Dear Sai hung,Thank you for staying at Hiton Niseko Village.We are pleased to hear that you satisfied with your room. however, we deeply apologize for the any incidents which you may have experienced during your stay.We will continue to work hard to improve our service and look forward to welcoming you back again soon.

6/10 – Redelijk

Elizabeth

Reisde met familie
Positief: Personeel en service, voorzieningen
6 nachten verbleven in januari 2024
Reactie van Hilton Niseko Village op 2 feb 2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

10/10 – Uitstekend

SZE SHUN

5 nachten verbleven in december 2023
Reactie van Hilton Niseko Village op 2 feb 2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

4/10 – Matig

Todd

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Pictures online Are Deceiving!
This property truly left a lot to be desired for, The photos online do not do it justice. This is a 1970's vintage hotel with all the styling or lack their of to go with it. We tried contacting guest services to change our room or let us out of our stay so we can move somewhere else but they would not. Thankfully they at least let us eat in a nicer dining area as the one they assigned us to was absolutely dismal. I seldomly write bad reviews but between the lack of cleanliness and the overall feeling like I had been duped by deceptive online photos. Zoom into the bedroom Photos and you can see the 70's Hifi Stereo in the Wooden Bed Frames..bleh
4 nachten verbleven in december 2023
Reactie van Hilton Niseko Village op 9 jan 2024
Dear Todd,Thank you for choosing Hilton Niseko Village for your recent visit to Niseko and taking the time to share your experience on Expedia.We apologize for not living up to your expectation. Please accept our most sincere apologies for the disappointment you have for notmeeting your expectations.Your valuable feedback will be shared with our team, and we would like take this opportunity to review and improve our service standard to meet your expectations.I sincerely hope that you will grant us another opportunity in the future to offer a better stay experience.

10/10 – Uitstekend

Yen

4 nachten verbleven in december 2023
Reactie van Hilton Niseko Village op 2 feb 2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

10/10 – Uitstekend

WONG

3 nachten verbleven in december 2023
Reactie van Hilton Niseko Village op 2 feb 2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

10/10 – Uitstekend

Steven, Pasadena

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service from staffs throughout the hotel. Hotel rooms are really old design. Should consider renovation.
5 nachten verbleven in december 2023
Reactie van Hilton Niseko Village op 2 mei 2024
Dear Steven、Pasadena,Thank you for staying at Hiton Niseko Village and writing us valuable feedback.We appreciate your kind comments, and these warm words will certainly encourage all the team members to provide even better hospitality.We certainly look forward to welcoming you back to stay with us when you next visit Hokkaido.

8/10 – Goed

Haifeng

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The wireless is not stable and inaccessible some times.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Kean

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Hilton Niseko Village op 2 feb 2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

6/10 – Redelijk

Natalie, Bangkok

Reisde met familie
Positief: Netheid, voorzieningen
Negatief: Personeel en service
the two most annoying issues I have with this hotel is about cleaning the room and filling up the bottle of water in our room. I have to tell the front desk every day about it. Secondly, once they know that I booked the room indirectly, the way the front desk treat me is totally different as if I pay much less blooking indirectly. Being just a silver member is nothing. I spent 12,000n USD with my stay this time but the way I been treated any the staff is so bad.
5 nachten verbleven in december 2023
Reactie van Hilton Niseko Village op 10 jan 2024
Dear Natalie、Bangkok,Thank you for choosing Hilton Niseko Village for your recent visit to Niseko and taking the time to share your experience on Expedia.We regret to learn about your dissatisfaction with our service, it certainly was not our intention to disappoint. We strive to provide the highest quality of service to all of our guests and I apologize that we did not meet your expectations. We intend to share your feedback with the respective departments and we sincerely hope that you will give us another opportunity to show you that this is not the typical experience at our hotel.

8/10 – Goed

Steve

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ok hotel. Ski access tremendous. Some of restaurants excellent. Breakfast tremendous. Wi-Fi useless most of the time. Service hit or miss dependent on the individual. Concierge poor in every interaction- they’re not set up or trained to do the job by our experience, just friendly amateurs. Overall would probably do Ritz Carlton instead.
8 nachten verbleven in december 2023

10/10 – Uitstekend

Manwen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
還會再次入住
一切都好
4 nachten verbleven in december 2023
Reactie van Hilton Niseko Village op 10 jan 2024
能得到您的赞赏与肯定,我们由衷表示感谢。今后我们也将为成为深受顾客喜爱与欢迎的酒店而不断努力。我们全体员工真诚期待您的再次光临。

8/10 – Goed

Ivy

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
No clear indication where to line up for the shuttle bus. Many guests like us need to go out and check with driver ourselves under the freezing snowy weather. The room was not cleaned up which was already past 5pm, which I got to know about it because I needed to go back to the room to collect something. Not until we ran into the housekeeping staff at my room, the staff started to collect the cleaning stuff and make up the room. I requested not to assign the room at the back of the corridor but the room I stayed was the second last room of the corridor. What was the difference !
3 nachten verbleven in december 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Hilton Niseko Village op 2 feb 2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

10/10 – Uitstekend

Prithep

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Like; Ski in/out, Many good restaurants in hotel. Dislike; Town is too far for walking.
3 nachten verbleven in december 2023
Reactie van Hilton Niseko Village op 26 dec 2023
Dear Prithep,Thank you for staying at Hiton Niseko Village and writing us valuable feedback.We are pleased to hear that you enjoyed your recent stay.We hope to have the pleasure of welcoming you back again in the future.

10/10 – Uitstekend

Wendy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We needed an expected hotel & Hilton came through! Staff was wonderful & price was good. We would stay here again
2 nachten verbleven in november 2023

6/10 – Redelijk

Ali, DUBAI

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
They need to put food in vending machines drink only not enough for area empty of service , also the staff need to focus not to take or move gust belongs or put it other where
3 nachten verbleven in november 2023
Reactie van Hilton Niseko Village op 11 dec 2023
Dear Ali、DUBAI,Thank you for choosing Hilton Niseko Village.However, we sincerely apologize for your inconvenience during your stay.We will continue to work hard to improve our service and look forward to welcoming you back again soon.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
今までで1番最悪なホテル
今まで泊まったホテルの中で1番最悪でした。 ニセコの仲間たちには、ヒルトンは勧めないよう忠告しました。 露天風呂は入れない、朝、温泉のドアが開かず40分待ち。電子レンジサービスない。1番最悪なのがスタッフの態度です。呆れすぎて何も言わずかえりました。こんな気分悪いの初めてで、北海道が嫌いです。
1 nacht verbleven in november 2023
Reactie van Hilton Niseko Village op 16 nov 2023
この度は、北海道でのご滞在にヒルトンニセコビレッジをお選びいただきまして誠にありがとうございます。 お客様を当ホテルのゲストとしてお迎え出来ましたことをとても嬉しく存じます。お客様にはいつでも安心、快適にご利用いただけるよう指導してまいりましたが徹底されていない現状を目の当たりにし、猛省いたしております。この度のことを真摯に受け止め、再度スタッフの教育を図り、サービスの向上を図る所存でございます。どうぞこれに懲りずヒルトンニセコビレッジをまたご利用賜りますよう、心よりお願い申し上げます。 次回ご来館の際には、お客様のご期待を超えられる様に、改善を重ねてまいります。改めまして、貴重な時間を割いてご意見いただきましたこと、お礼申し上げます。