Thank you very much for staying in our hotel. We greatly appreciate that you posted a review. We will help our guests to spend your time more comfortably and happily, and try to improve our skills and hospitality with best effort. We look forward to seeing you again in the near future.

Dear guest Thank you very mush for staying with us and also thank you for your lovely review! We are very happy to heat that you liked our hotel. We hope you enjoyed in Kyoto and we're looking forward to seeing you again! Thank you very much!

Dear guest Thank you for staying with us and also thank you for your review! We are looking forward to seeing you again! Thank you very much!

We greatly appreciate the time you have taken to provide us with this valuable feedback. we are very glad that you had a pleasant time during your stay. We really hope to see you again in the future.

Thank you for taking the time to share your feedback with us! We are delighted to hear that you had a comfortable stay here. Your satisfaction is our first priority, and we are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again!

Thank you for taking the time to share your feedback with us! We are delighted to hear that you had a comfortable stay here. Your satisfaction is our first priority, and we are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again!

Thank you very much for staying in our hotel. We look forward to seeing you again in the near future

Thank you very much for staying in our hotel. We greatly appreciate that you posted a review.

この度は、ホテル グラン・エムズ京都にご宿泊頂きまして、誠に有難うございます。またご感想も賜り重ねてお礼申し上げます。当ホテルではおすすめ飲食店の情報をご用意しておりますのでお気軽にお声がけくださいませ。次回京都にお越しの際にもぜひご利用下さい。またのご利用を心よりお待ち申し上げます。

Thank you very much for staying in our hotel. We greatly appreciate that you posted a review. We will help our guests to spend your time more comfortably and happily, and try to improve our skills and hospitality with best effort. We look forward to seeing you again in the near future.

Thank you for taking the time to share your feedback with us! We are delighted to hear that you had a comfortable stay here. Your satisfaction is our first priority, and we are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again!

Thank you for taking the time to share your feedback with us! We are delighted to hear that you had a comfortable stay here. Your satisfaction is our first priority, and we are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again!

Thank you very much for staying in our hotel. We greatly appreciate that you posted a review. We will help our guests to spend your time more comfortably and happily, and try to improve our skills and hospitality with best effort. We look forward to seeing you again in the near future. Hotel Gran Ms Kyoto

この度は、ホテル グラン・エムズ京都にご宿泊頂きまして、誠に有難うございます。またご感想も賜り重ねてお礼申し上げます。

Thank you very much for staying in our hotel. We greatly appreciate that you posted a review.

Thank you very much for staying in our hotel.

この度は多くのホテルの中から、ホテルグランエムズ京都にご宿泊いただきまして、誠にありがとうございます。ご滞在中はお寛ぎいただけたご様子で、私共も大変嬉しく存じます。これからもお客様のお褒めの言葉に甘えることなく、より一層サービスの向上に努めて参ります。今後ともホテルグランエムズ京都をご愛顧賜りますよう、お願い申し上げます。またのご宿泊をスタッフ一同、心よりお待ち申しております。

Thank you very much for staying in our hotel. We greatly appreciate that you posted a review. We will help our guests to spend your time more comfortably and happily, and try to improve our skills and hospitality with best effort. We look forward to seeing you again in the near future.

Thank you for your feedback.We are very happy that you liked our facilities and services.However, we apologize for the inconvenience caused by the air conditioning settings, and we will be careful in the future.Also, thank you for choosing our hotel.We look forward to seeing you again.

Thank you very much for staying in our hotel. We greatly appreciate that you posted a review.

Thank you for your feedback. It is great to hear that you enjoyed our facility and service. Also thank you for choosing to stay with us. Look forward to serving you again.

Thank you for your feedback. It is great to hear that you enjoyed our facility and service. Also thank you for choosing to stay with us. Look forward to serving you again.

Thank you very much for staying in our hotel. We greatly appreciate that you posted a review.

Thank you very much for staying in our hotel. We greatly appreciate that you posted a review.

Thank you very much for staying in our hotel. We greatly appreciate that you posted a review.

Thank you very much for staying in our hotel. We greatly appreciate that you posted a review

Thank you for taking the time to share your feedback with us! We are delighted to hear that you had a comfortable stay here. Your satisfaction is our first priority, and we are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again!

Thank you for taking the time to share your feedback with us! We are delighted to hear that you had a comfortable stay here. Your satisfaction is our priority, and we are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again.Best regards,Front Desk Team, Togashi

Thank you for taking the time to share your feedback with us! We are happy to hear that you had a comfortable stay here. Your satisfaction is our first priority, and we are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again!

Thank you for taking the time to share your feedback with us! We are very happy to hear that you had a comfortable stay here. Your satisfaction is our first priority, and we are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again!Best regards,Front Desk Team, Togashi

Thank you very much for staying in our hotel. We greatly appreciate that you posted a review.

この度は、ホテルグランエムズ京都にご宿泊いただき、誠にありがとうございます。また、スタッフに対するお褒めの言葉、大変嬉しい限りでございます。今後とも、スタッフ一同、よりお客様満足度の向上に努めてまいりますので、また機会がございましたらいつでも気軽にお立ちより下さい。

Thank you for your feedback.We fully understand how you felt about our air conditioning system. Our air conditioning system is centrally controlled, allowing adjustments to temperature and direction, but unfortunately, it does not permit changes between cooling and heating. Additionally, our current solution for this issue is providing an electric fan and allowing the window to be unlocked, as we acknowledge the limitation.While we regret that we couldn't meet your expectations and couldn't welcome you, we hope the rest of your Kyoto trip after your leave and your stay at another hotel were fantastic.Thank you for your feedback.

Thank you for taking the time to share your feedback with us! We are very happy to hear that you had a comfortable stay here, and enjoyed your Kyoto trip. Your satisfaction is our very first priority, and we are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again.Best regards,Front Desk Team, Togashi

Thank you very much for staying in our hotel. We greatly appreciate that you posted a review.

ご感想をお寄せいただきありがとうございます！快適なご滞在をお過ごしいただけたようで、大変嬉しく思います。お客様のご満足を第一に考え、お客様の貴重なご意見をもとにホスピタリティの向上に努めてまいります。この度は当ホテルをご利用いただき、誠にありがとうございました！

Thank you for taking the time to share your feedback with us! We apologize for any incovenience you've experienced during your stay. Your satisfaction is our first priority, and our housekeeping team are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again.

Thank you for taking the time to share your feedback with us! We are delighted to hear that you had a comfortable stay here. Your satisfaction is our priority, and we are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again.Best regards,Front Desk Team, Togashi

Thank you for taking the time to share your feedback with us. We are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again.Best regards,Front Desk Team, Togashi