They take on volunteer staff that are all trained to make checking in experience smooth. After that my staff members were very friendly, always they to help and happy to have a chat. The location is good. 10 minutes walk form a good shopping and food street, the train station offers service to the Inari gates and can easily connect you to the tube network making getting to and from Kyoto station easy on arrival and departure days, as well as getting to other places in the city. Beds are a bit on the hard side but I’ve had much worse.