Thanks Nicholas for taking the time out to leave us a review. It is very much appreciated. Have a lovely day!

Thanks Ross for leaving us such a lovely review. We do appreciate your feedback and look forward to hosting you again in the future.

Lindsay,While we appreciate the fact that you took the time out to leave us such as detail review we do need to correct some of the comments made due to them not being factual. Firstly, we are sorry if you felt that the condition of your cabana was less that ideal. If you had an issue with the Cabana you could have informed that concierge who would have dealt with the issues ASAP. As you were told in your welcome message from the resort when you booked on April 17th at 11:12am, we do not offer free to shuttle to the airport and we can arrange a shuttle to pick you up for a fee of 10USD for up to 2 persons. And we do apologize if you were to able to understand the difference between having a kitchen onsite and having a restaurant onsite, the sign that you read was for our Main house that is opened from 7am to 10pm daily. We have advertised on Expedia and everywhere that we do not have a restaurant onsite so for food you can get off-site. They are restaurants in the area that you can walk to as well as take a shuttle to so the choice was yours as to what you wanted to do. At no point did anyone force you to take a taxi, it was your decision. Your comment about no one being at the resort when you woke up is not factual. Our boat is our shuttle transport across the river so if the boat is not across at the resort at any time that clearly means we are transporting guests over! At no point were you ever alone, we have a number of staff onsite and you were not the only guests at the resort Lindsay!With that said we appreciate the time you took to leave us a review even though it is not factual. We wish you all the best in your future travels.

Jeanne, we deeply regret that you encountered challenges during your recent experience with us. It is indeed unfortunate that we were unable to meet your expectations and deliver a flawless service. We genuinely value your patronage. With that said I would like to clarify a few of the comments that you made. Prior to your stay with us we reached out to you via expedia and informed you that effective April 1st, 2024 there is a fee attached to all pick-up’s and drop-off’s. Your reservation was made on May 10th, 2024 which was over one month since we started offering the shuttle service for a fee. Also of note you wanted to be picked up from Belize City, which we clearly stated to you the cost for this was 30USD for 1 or 2 persons. At no point did we communicate with you that we would be offering you a free shuttle run. After checkout your cabana was thoroughly inspected due to the claims that you made and none of your comments could be verified. I will attach video proof. Each of our cabanas consists of two relaxing chairs on the balcony as well as a table and desk inside of the unit itself. If you needed another chair for your cabana (inside the room) you could have requested one but you did no such thing. At no point did you wait on for over 20 minutes, you were duly informed that upon your arrival we were having shift changes and that someone will be with you momentarily to check you in and as stated our concierge was with you less than 3 minutes after that was told to you. Please be assured that your feedback is invaluable to us, as it guides our continuous efforts to improve and exceed your expectations. Again, we appreciate your time and wish you all the best in your future travels.

Good Morning John,Thanks for taking the time out to leave us a review. We will look into what you have mentioned. We do appreciate the feedbacks we received from our guests. Thanks once again.

Thanks Jennifer for leaving us such a wonderful review. We are delighted that you enjoyed your stay with us. Have a lovely day!

Thanks Shon-Paul for leaving us such a lovely review. We do appreciate your feedback.

Thanks Ute for taking the time out to leave us a review. We appreciate your feedback. We look forward to having you stay with us again in the future.

Thanks Kristin for taking the time out to leave us a lovely review. We appreciate your feedback. We hope to have you stay with us again in the future.

Hi Bilsan, Thanks for taking the time out to leave us a review. We do appreciate your feedback. We do hope you stay with us again in the future.

Thank You Curtis for choosing River Bend Resort Belize. We are delighted that you enjoyed your stay with us. We hope to host you again in the future.

Thank You David for taking the time out to leave us an excellent review!!

Thanks Cindi for taking the time out to share your experience with us at River Bend Resort Belize. We appreciate your feedback. Have a lovely day!

Thanks for the review Tracy. We appreciate your feedback.

Thanks Kevin for taking the time out to leave us a review. We appreciate all the feedback. Have a great day!

Thanks Laura for taking the time out to leave us a review. We appreciate all the feedback. Have a great day!

Thanks Stephanie for taking the time out to leave us a review. We appreciate all the feedback. Have a great day!

Thanks for the review Tracy. We appreciate your feedback.

Thanks Brooke for taking the time out to leave us such an awesome review. We appreciate your feedback. Have a wonderful evening.

Thanks Thomas for taking the time to leave us a review! We appreciate your feedback.

Hi Laurier,Thanks for leaving us a review. We appreciate the feedback.

Thank you Rodney, for taking the time to leave us a review.

Thank You Thomas for sharing your experience with us at River Bend Resort Belize. We do appreciate your feedback and how you choose to stay with us again in the future!

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Hi Gadis, Thanks for taking the time out to leave us a 5 star review. Have a great day!

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Thanks Sylvia for taking the time out to leave us a review. Have a wonderful day!

Thank You Trevi for leaving us a 5 star review. We do appreciate it.

Hi Eugene, Thanks for sharing your experience with us at River Bend Resort Belize. We hope to have you stay with us again in the future.

Thanks Jolee for taking the time out to leave us a review. We do appreciate the feedback from our guests, Have a lovely day!

Thanks Lana for taking the time out to leave us an excellent review. We hope you stay with us again in the future. Have a wonderful day!

Thanks Steve for leaving us a review. Have a wonderful day!

Thank you Kimberly for taking the time to leave us such a lovely review.

Thank You for leaving us such a wonderful review!

Thanks Steve for taking the time to leave us an excellent review. We hope to host you again in the future.

Thanks James for leaving us a wonderful review. We do hope you stay with us again in the future.

Thanks Allison for taking the time out to leave us a review.

Thank You for your review Mike!

Hi Scott,Thank You for taking the time to leave us a review.

Thanks for taking the time out to leave us a review. We do hope to have your staying with us again in the future.

Hi Scott,Thanks for the review!

Hi Dylan,Thanks for taking the time to share such a wonderful review. We are so happy that you enjoyed your stay with us and hope to have you stay with us again in the future.Ashlee

Hi Dana,Thank you for such a lovely review. We do hope to have you stay with us again in the future. Have a great day!

Hi Maureen,Thanks for the review!

Thanks for the review.

Hi Mark,Thank You for taking the time to leave us a review. Have a wonderful day!

Hi Sylvester,Thanks for taking the time to leave us a review. We're sorry to hear that your recent visit wasn't up to your expectation. We take all feedback seriously and appreciate your honest feedback. I would just like to clarify some points that you maybe. Firstly, the vehicle that you were picked up in is our company vehicle and it does not belong to any staff member. Secondly, as advertised we have always informed our guests that we do not have a restaurant onsite but we do take our guests to the restaurants in the area so that they can get their food, shopping etc. We do have a service charge of 5.00 USD round trip for this service. We do offer complimentary breakfast with accommodations. Again, we are sorry for any issues that may have arise during your stay.

Hi Kristina,We are delighted that you enjoyed your stay at River Bend. The team will be thrilled to hear these kind words. It's truly our pleasure and we hope to have you back again soon!

Hi Millie,Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear the condition of the cabana and the issues found. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at River Bend Resort Belize, we are continually striving to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to serve you in the future.

Thanks Whitnee for taking the time out to leave us a 5 star review. We hope to see you again in the future.