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Reviews of Residence Inn by Marriott Lafayette

3 out of 5
Residence Inn by Marriott Lafayette
3834 Grace Lane, Lafayette, IN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 367 out of 525 reviews" "
Rating 8 - Good. 103 out of 525 reviews" "
Rating 6 - Okay. 33 out of 525 reviews" "
Rating 4 - Poor. 15 out of 525 reviews" "
Rating 2 - Terrible. 7 out of 525 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sushanta

Liked: Cleanliness, staff & service, property conditions & facilities
Nice overall experience
Stayed 2 nights in May 2024

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Christine S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
coming back
Stayed 2 nights in May 2024

10/10 Excellent

Shiv, Edison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property. The staff was so nice and helpful!! Great customer service!
Stayed 1 night in Apr 2024

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Good breakfast, nearby food and shopping options. Excellent beds, quiet atmosphere, spacious rooms resulted in very restful sleep.
Stayed 1 night in Apr 2024

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Apr 2024

8/10 Good

Can, Park Ridge

Stayed 1 night in Apr 2024

10/10 Excellent

Raghu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 2 nights in Apr 2024

10/10 Excellent

Fred, Mukilteo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and the place was very clean and spacious.
Stayed 1 night in Apr 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again. Clean and spacious rooms. Decent breakfast.
Stayed 2 nights in Mar 2024

10/10 Excellent

Shaun, Metamora

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious rooms with full kitchen.
Stayed 2 nights in Mar 2024

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 2 nights in Mar 2024

10/10 Excellent

Anne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Wonderful property! I was there for 3 days for a work trip. It was comfortable, clean, and the staff was super friendly. The breakfast was an excellent hotel buffet - and the breakfast staff couldn’t have been more wonderful. 100% recommended.
Stayed 3 nights in Jan 2024

10/10 Excellent

Benjamin, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly. I liked the easy parking and cleanliness of the room. The room was quiet even though close to the highway.
Stayed 1 night in Dec 2023

2/10 Terrible

Darnetta

Stayed 2 nights in Dec 2023

8/10 Good

Eric

Travelled with family
Liked: Amenities
Nice hotel, great front desk help
Stayed 1 night in Nov 2023

10/10 Excellent

Donalee

Stayed 2 nights in Nov 2023

10/10 Excellent

Henry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many welcoming and friendly staff members. These people anticipate your needs before you do. I’m definitely switching from Holiday Inn express. I feel smarter here lol. Good job Lafayette
Stayed 1 night in Nov 2023
Response from Residence Inn Lafayette FD on 20 Nov 2023
Thank you, Henry! We look forward to welcoming you back!

10/10 Excellent

Laquetta

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is clean, pretty, quiet, and everything you could want. Given the price range, I felt it was an excellent deal for a place this nice. Breakfast was also way above what I expect for a free breakfast. Staff was great, room was great, amenities were great
Stayed 1 night in Nov 2023
Response from Residence Inn Lafayette FD on 20 Nov 2023
We love to hear that you had a great experience, Laquetta! We look forward to welcoming you back soon!

10/10 Excellent

HORATIU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Residence Inn Lafayette FD on 20 Nov 2023
Thanks for the great score! We look forward to welcoming you back soon!

10/10 Excellent

Patryk

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place clean and quiet
Stayed 1 night in Nov 2023
Response from Residence Inn Lafayette FD on 20 Nov 2023
We are thrilled you enjoyed your stay with us! Come back and see us again soon!

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer property, beautiful and clean. Would definitely stay here again
Stayed 1 night in Nov 2023
Response from Residence Inn Lafayette FD on 20 Nov 2023
Thanks, Jeffrey! We would definitely welcome you back next time as well!

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Residence Inn Lafayette FD on 20 Nov 2023
Thanks for the great score! We look forward to seeing you again, soon!

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Romms were very large and pretty. Staff was ver friendly. Good breakfast selection
Stayed 1 night in Oct 2023
Response from Laura, Guest Services on 28 Oct 2023
Thank you for your response! We appreciate it!

10/10 Excellent

Tiffany

Stayed 1 night in Oct 2023
Response from Laura, Guest Services on 28 Oct 2023
We are glad that you enjoyed your visit!

6/10 Okay

Pamela

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We thought the place seemed exceptionally clean until we walked into the bathroom. I thought the showerhead ws rusted out but turns out it was just disgustingly dirty. I had to use one of their wash cloths and bar of soap and scrub it before we could take a shower. I wasn't able to get it sparkling clean but at least got the crusty pink and brown crud off of it so it was at least usable. We also had the world's biggest cob web hanging from the ceiling to the top of the curtain rod. Disappointing because the room and the hallways looked and smelled clean other than this health hazard!
Stayed 1 night in Oct 2023
Response from Laura, Guest Servics on 28 Oct 2023
We apologize for the upkeep in the room, but thank you for letting us know that we can fix it.

10/10 Excellent

Annie

Stayed 1 night in Oct 2023
Response from Laura, Guest Services on 28 Oct 2023
We are glad that you enjoyed your visit with us!

10/10 Excellent

Tobby

Travelled with family
Friendly staff and clean spacious rooms.
Stayed 5 nights in Oct 2023
Response from Laura, Guest Services on 28 Oct 2023
We are happy that you enjoyed your visit!

10/10 Excellent

mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place for family
Stayed 2 nights in Oct 2023
Response from Laura, Guest Services on 28 Oct 2023
We appreciate the compliment, and we are glad you enjoyed your visit!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Laura, Guest Services on 28 Oct 2023
Thank you for your review. We appreciate it!

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice and very clean
Stayed 1 night in Sep 2023
Response from Laura, Guest Services on 28 Oct 2023
Thank you for your review. We appreciate the feedback.

10/10 Excellent

Andrew

Stayed 1 night in Sep 2023
Response from Laura, Guest Services on 28 Oct 2023
Thank you for the review. We appreciate any feedback.

10/10 Excellent

Marco

Stayed 2 nights in Sep 2023
Response from Laura, Guest Services on 28 Oct 2023
Thank you. We are happy that you enjoyed your visit.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Superb customer service!! Our daughter lost her keys and thought we left them at hotel. Front desk and housekeeping immediately went to the room and searched thoroughly. Excellent room. Very spacious with comfortable bed and nice TV. Great breakfast. Price hike for the busy weekend, but demand was high. Would definitely stay here again.
Stayed 2 nights in Sep 2023
Response from Laura, Guest Services on 28 Oct 2023
Thank you for the great feedback of my front desk associates. I'm glad we had jumped in an looked for them.

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Laura, Guest Services on 28 Oct 2023
We are glad that you enjoyed your visit.

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Laura, Guest Services on 28 Oct 2023
We are glad that you enjoyed your visit!

10/10 Excellent

Sigrun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious, and everything was SUPER clean. The bed was comfortable, and the room was quiet - and location was fabulous for Purdue family weekend activities within short driving distance of the university campus. Will definitely be back here.
Stayed 1 night in Sep 2023
Response from Laura, Guest Services on 28 Oct 2023
Thank you for the the positive feedback. We appreciate it.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Laura, Guest Services on 28 Oct 2023
We are glad that you enjoyed your visit!

4/10 Poor

Maria Alejandra

Disliked: Cleanliness, property conditions & facilities
Everything was more or less ok, but the toilet in our room did not have enough pressure. We asked to get it fixed but nothing happened. Ended up using the trash can to fill up water to flush. Not acceptable Also water from the bathroom sink was very weak, something is wrong with the pipes in that place. Not acceptable
Stayed 2 nights in Sep 2023
Response from Laura, AGM on 11 Sept 2023
We apologize for the lack of communication between the front desk and maintenance. This issue should have been taken care of when you reported it.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in Lafayette!
Excellent location! Beautiful and welcoming lobby. Friendly staff and incredibly comfortable room! Very reasonable price!
Stayed 1 night in Sep 2023
Response from Laura, AGM on 11 Sept 2023
Thank you for your response!

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Carolyn, Riverton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located off of I-65, with nice eateries and pool hall located nearby.. The swimming pool was nice. Breakfast was great and plentiful. Would definitely stand here again.
Stayed 1 night in Aug 2023
Response from Laura, AGM on 11 Sept 2023
Thank you for your response! We are glad you had a pleasant visit!

2/10 Terrible

Sarbajit

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2023
Response from Laura, Assistant General Manager on 6 Aug 2023
I'm sorry that we missed the mark with your visit, although I do not know if was the room, breakfast, or something else. I just wish that I had more information to make it right.

8/10 Good

Dara

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Too warm in the hallways
When I checked in, we needed bedding for the pull out mattress, and it took her forever to get it. In addition to the hallways were hot and humid inside the room is really nice but the hallways were uncomfortable
Stayed 1 night in Jul 2023
Response from Laura, Assistant General Manager on 6 Aug 2023
We apologize about no bedding in the room for the sofa bed. We are diligently getting staff to put those back in the rooms.

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Laura, AGM on 11 Sept 2023
Thank you for your response. We are glad you had a pleasant stay.

6/10 Okay

Ashton

Stayed 1 night in Jul 2023
Response from Laura, AGM on 4 Sept 2023
Thank you for taking time to respond to the survey. I'm sorry that the room and services were not up to your standards, but we are trying our best.

10/10 Excellent

Daniela

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I wish I could live here. Clean, spacious, and comfy beds! Had a wonderful stay. Will definitely be back next time I’m in town.
Stayed 1 night in Jun 2023
Response from Laura, Guest Services Manager on 3 Jul 2023
Thank you for your kind comments. We love how spacious the rooms are and we are glad that you did as well!

10/10 Excellent

Asad

Liked: Cleanliness
Good
Stayed 2 nights in May 2023
Response from Laura, Guest Service Manager on 10 Jun 2023
Thank you for letting us know how your visit went!