Hotels in de buurt van Lake Erie Nature & Science Center (Cleveland)

'Clean room and breakfast was great!!'

'Property was maintained. Cleaning staff was very friendly. Front Desk staff was not friendly and acted like customers were an inconvenience.'

'Cheap stop for 1-2 nights. Bathroom requires some TLC.'

'I called Wednesday around 4 to cancel the 3rd night of our stay. The reservation said we could cancel until 5p on Wednesday. I talked to a lady and she said the reservation was changed. When we checked in the 3rd night was still on the bill. The person we checked in said when we check out just to let them know we were checking out early and the last night would be taken off. This morning when we checked out the lady at the desk says she cant do anything.. and we would have needed to call...

'We booked and the room wasn't cleaned. They gave us key cards and waiting till the room was cleaned. Came back hours later to find someone sleeping in our room. Worst experience ever. Left the hotel around 11:30 after getting confirmed refund. I wont not stay here.'

'Toilet did not work when we came in and had no maintenance to fix it, rooms and hallways smelled of cigarettes'

'Extremely disappointed with the appearance of non-maintenance and upkeep. Very dated & worn. Changes my mind about what qualifies as a Bonvoy hotel stay. I would definitely NOT stay here again.'

'Needs renovation desperately. Right off of 480 and shopping mall and Walmart in walking distance.'

'I went to set on the desk chair and it collapsed.It was supposed to have 4 bolts holding the seat to the base and it only had two.One popped out which was what made me fall.I didn't get hurt but the way I fell made it hard to get up.I reported this to the front desk and the guy just said I'LL fix it.The real problem is that I had to pay a security deposit of 100.00 for security in case I damaged something.They didn't accept any responsibility for their lack of maintenance.'

'Room was outdated and tub was old. Pool was not opened. Staff was friendly and helpful. Breakfast was bagels, cereal, yogurt and snack donuts.'

'Even around the exterior landscaping lots of weeds, room not as pictured very old dusty couch moths flying around room when turn lights on and entered. Badly damaged scuffed shower/tub walls. Not even a chair and table in the room. Supposed to be a suite and pictures having separate room for couch and a little desk/work station and that was not the case at all. Breakfast was a joke. The worst grossest hotel breakfast ever experienced. Woman was interviewing and complaining about housekeepers...

'Room was clean. I asked for extra pillows; they didn’t have any. The refrigerator was so load we unplugged it ao we could sleep'

'The shuttle ride and driver was great— very friendly and kind! Outside property needs upkeep and cleaning up. Inside was dirty. My room had an odor of being unclean and the floors were dirty—walking barefoot in my room resulted in dark and dirty feet!! Corners on floors were caked with dirt. My shower curtain was grossly moldy on the bottom. I did not eat breakfast here because of the overall lack of cleanliness. The night front desk person seemed annoyed when I asked a question about the...

'The bathroom smelled “sour” & needed a good bleaching. There wasn’t a stopper in the sink which makes wet shaving difficult and was a hazard for contact lens usage. One could see daylight under bottom & sides of entry door. The towels were clean but found a hair on one. The beds were comfortable.'

'Even though we only stayed one night, I liked that there was a kitchen with a large refrigerator and a microwave.'

'Value for money, worst breakfast ever, rest acceptable'

'I booked a stay here because it was a cheaper option for one night and it was close to the airport. When I arrived there wasn’t anyone to help with check in and we had to wait 15 minutes until someone came to check us in. Once we got to the room we noticed that it looked like it hadn’t been cleaned. There was dog hair and dirt on the floor. There was something spilled in the cupboard. We also found multiple dead cockroaches. Ultimately we went back to the front desk and told them we would not be...