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Beoordelingen van The Ridge Hotel

4 out of 5
The Ridge Hotel
W4240 WI-50, Lake Geneva, WI

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 650 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 230 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 68 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 37 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 17 van 1002 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

MARICAR

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
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2 nachten verbleven in maart 2024
Reactie van Anna op 30 apr 2024
Thank you for choosing to stay with us at The Ridge Hotel! We are delighted to hear you enjoyed our properties and hope you consider visiting us again soon!

8/10 – Goed

Jane

Reisde met familie
Positief: Netheid, voorzieningen
Our room smelled funky like an assistant living facility and only had a wheel shower. They charged a $75.00 fee for the dog. When we arrived they had lost the reservation for one of our rooms and I the clerk wasn't very helpful until I pulled out the email from Expedia to prove there was another room reserved
1 nacht verbleven in april 2024
Reactie van Anna op 30 apr 2024
Thank you for your valued feedback. We hope to see you again soon!

10/10 – Uitstekend

Jorge

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed the friendliness of the front desk staff, Ann was super helpful and patient with a guest we were trying to help. The live music was spectacular! For only two members, (drums and guitar.) They were very impressive. The name was "Whalen". The outdoor area is beautiful with the lights in the trees with plenty of seating. Rooms were very clean, bed and pillows were very comfortable. We absolutely will return in the future. Only one concern is the over abundance of the air freshener in the lobby. It made me what to go find a waffle cone ice cream. Next time we look forward to using the outdoor pool area. It looks very nice with plenty of seating. Thanks for the nice weekend!
1 nacht verbleven in april 2024
Reactie van Anna op 30 apr 2024
Thank you for choosing to stay with us at The Ridge Hotel! We are delighted to hear you enjoyed our properties and hope you consider visiting us again soon!

8/10 – Goed

Vasil

Positief: Netheid, personeel en service
2 nachten verbleven in maart 2024
Reactie van Anna op 25 apr 2024
We are so happy to see that you enjoyed your stay with us and hope to see you again soon!

10/10 – Uitstekend

Latasha

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very peaceful and a amazing view of the lake
2 nachten verbleven in april 2024
Reactie van Anna op 24 apr 2024
Thank you for choosing to stay with us at The Ridge Hotel! We are delighted to hear you enjoyed our properties and hope you consider visiting us again soon!

8/10 – Goed

Nicole

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Anna op 24 apr 2024
Thank you for choosing to stay with us at The Ridge Hotel! We are delighted to hear you enjoyed our properties and hope you consider visiting us again soon!

8/10 – Goed

hailey

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The lobby is stunning! It was a little bit of a let down when we got to our room. Decently clean but just lackluster compared to the lobby and the shower water pressure was terribleeeee. Thank God I didn’t get my hair wet in the pool to wash it in that terrible pressure. Husband got mocha from the coffee shop and said it was decent but a little milky. Some things I love is that there is a pool table and foosball table and games in the lobby (guess who, jenga, chutes and ladders, etc). The pool and hot tub were pretty nice but kinda hard to find. The outdoor pool and hot tub— ummm not great on a 37 degree morning! lol the hot tub outside was not hot, just like a normal pool temp and the pool was pretty cold even though it’s ‘heated’. It would probably be great on a 55 degree day but it was fun to test nonetheless. Decent place, nice fireplace outside, I do wish there were “do not disturb” signs for the doors. Didn’t try the restaurant but overall happy with our stay. Just wish more amenities were available but not all are during certain times of year.
1 nacht verbleven in april 2024
Reactie van Anna op 21 apr 2024
Thank you for choosing to stay with us at The Ridge Hotel! We are delighted to hear you enjoyed our properties and hope you consider visiting us again soon!

10/10 – Uitstekend

Jenna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Anna op 21 apr 2024
Thank you for choosing to stay with us at The Ridge Hotel! We are delighted to hear you enjoyed our properties and hope you consider visiting us again soon!

10/10 – Uitstekend

Jackie

Reisde met partner
Everything was great! Saltwater pools, Crafted had great food and lake views and the room was great!
1 nacht verbleven in april 2024
Reactie van Jessy D. op 16 apr 2024
Thank you so much for the kind words. We are so happy to see that you enjoyed your stay with us and hope to see you again soon!

10/10 – Uitstekend

Jose

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Jessy D op 16 apr 2024
We are so happy to see that you enjoyed your stay with us and hope to see you again soon!

10/10 – Uitstekend

Jackie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really impressed. This place has changed ownership many times in my life. Currently owned by Geneva National across the lake. Saltwater outdoor pool is already open for our 80 degree weekend ! Fabulous prime rib last night at Crafted and danced all night in the bar to live music!
1 nacht verbleven in april 2024
Reactie van Anna op 15 apr 2024
Thank you for choosing to stay with us at The Ridge Hotel! We are delighted to hear you enjoyed our properties and hope you consider visiting us again soon!

2/10 – Ontzettend slecht

Julie Renee

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pretty area and competent staff
1 nacht verbleven in april 2024
Reactie van Anna op 6 apr 2024
Hi Julie, we are so happy to hear you enjoyed our properties and staff. Unless you have any additional feedback, please feel free to leave a 5 star rating for us so it can accurately reflect your experience! Thank you for being our guest!

10/10 – Uitstekend

Kenneth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is a very nice place that is located near all the things we wanted to see and do.
1 nacht verbleven in april 2024
Reactie van Ann op 6 apr 2024
Thank you for choosing to stay with us at The Ridge Hotel! We are delighted to hear you enjoyed our property, and hope you consider visiting us again soon!

10/10 – Uitstekend

Ivana

2 nachten verbleven in april 2024
Reactie van Anna op 25 apr 2024
We are so happy to see that you enjoyed your stay with us and hope to see you again soon!

10/10 – Uitstekend

Ulysses

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The view and amenities
1 nacht verbleven in maart 2024
Reactie van The Ridge Hotel op 5 apr 2024
We are glad you enjoyed your stay with the view and amenities at the Ridge Hotel! We hope you can revisit us soon. Take care!

10/10 – Uitstekend

Aracely, Chicago

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van The Ridge Hotel op 5 apr 2024
Thank you for staying with us at the Ridge Hotel! We hope you can revisit us soon. Take care!

10/10 – Uitstekend

Savannah

Reisde met partner
Positief: Voorzieningen
We had a great time at The Ridge! My fiancé and I were looking for a little getaway for one night and we had a great time! They upgraded us to a lake/pool view upon check in for free because they had it anvailable. Everything was clean and nice. We absolutely loved the pool, hot tub, and sauna! Highly recommend for those looking for a nice little getaway. The only small thing that bugged me was the walls in the hotel rooms were super thin- we could hear the people’s conversation next door to us crystal clear in the morning, and their hair dryer, and their toilet flushing. But- when you’re in a shared space in close proximity, this is bound to happen! Overall we really enjoyed our stay!
1 nacht verbleven in april 2024
Reactie van Anna op 3 apr 2024
Thank you for choosing to stay with us at The Ridge Hotel! We are delighted to hear you enjoyed our properties and hope you consider visiting us again soon!

8/10 – Goed

Sara

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I absolutely love this hotel. I have been coming here for the last 20years when it was perviously the intercontinental. Updates are fantastic and the food was great. My only complaint is the temperature of the pool. It is so cold. I know they changed over to salt water pool (which is fine), but they really need to reassess this. I have stayed at many hotels across the US. This is by far the coldest pool I have ever been in. My kids couldn’t tolerate the pool over 20min. When you asked the front desk, they simply note that it is within regulation, but there really is no reason why they cannot increase the temperature slightly. Salt water pools must be over 60 degrees and have no heat limit. Other than this, truly a great stay that is pet friendly.
2 nachten verbleven in maart 2024
Reactie van Anna op 2 apr 2024
Thank you for choosing to stay with us at The Ridge Hotel. We are always looking for ways to improve our properties and we appreciate your feedback. We hope you consider visiting us again soon!

10/10 – Uitstekend

Babette

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Great hotel awesome indoor outdoor pool. Friendly service.
1 nacht verbleven in maart 2024
Reactie van Anna op 2 apr 2024
Thank you for choosing to stay with us at The Ridge Hotel! We are delighted to hear you enjoyed our properties and hope you consider visiting us again soon!

10/10 – Uitstekend

zivile

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nicest hotel!
2 nachten verbleven in maart 2024
Reactie van Jessy D op 1 apr 2024
Thank you! We are so happy to see that you enjoyed your recent stay at The Ridge!

10/10 – Uitstekend

Tory

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice and updated! Loved
1 nacht verbleven in maart 2024
Reactie van Anna op 1 apr 2024
Thank you for choosing to stay with us at The Ridge Hotel! We are delighted to hear you enjoyed our properties and hope you consider visiting us again soon!

10/10 – Uitstekend

Jill

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Anna op 1 apr 2024
Thank you for choosing to stay with us at The Ridge Hotel! We are delighted to hear you enjoyed our properties and hope you consider visiting us again soon!

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Jessy D op 1 apr 2024
Thank you! We are so happy to see that you enjoyed your recent stay at The Ridge!

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool and hot tub are amazing and the property is beautiful
1 nacht verbleven in maart 2024
Reactie van Jessy D op 1 apr 2024
Thank you for your Kind words! We are so happy to see that you enjoyed your recent stay at The Ridge!

10/10 – Uitstekend

Betsy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We have been coming here for years and will continue many more times. It is fabulous!
1 nacht verbleven in maart 2024
Reactie van Jessy D op 1 apr 2024
Thank you! We are so happy to see that you enjoyed your recent stay at The Ridge!

8/10 – Goed

Elisabet, Hamburg

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ein super Hotel für einen kurzen Trip. Das Hotel war sehr sauber, das Personal sehr nett und zuvorkommend. Das Zimmer war auch sauber und hatte alles was wir bräuchten. Auch ein Babybett war verfügbar obwohl es bei der Hotelbeschreibung als "nicht verfügbar" angezeigt wurde. Also wirklich top! Nicht so gut gefallen hat uns die Frühstücksmöglichkeit. Hier gab es nur das Cafe in der Lobby, das leider nur eine sehr begrenzte Auswahl hatte. Außerdem wurde dort alles in einmal Verpackung serviert, so dass bei einem Frühstück zu zweit mit Kaffee und Croissant extrem viel Müll angefallen ist. Das ist aus meiner Sicht für ein nachhaltiges Hotel leider nicht sehr glaubwürdig.
2 nachten verbleven in maart 2024
Reactie van Anna op 29 mrt 2024
Vielen Dank, dass Sie sich für einen Aufenthalt bei uns im The Ridge Hotel entschieden haben! Wir freuen uns, dass Ihnen unsere Unterkünfte gefallen haben und hoffen, dass Sie uns bald wieder besuchen möchten!

10/10 – Uitstekend

Dan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place as always!
1 nacht verbleven in maart 2024
Reactie van Anna op 28 mrt 2024
Thank you for choosing to stay with us at The Ridge Hotel! We are delighted to hear you enjoyed our properties and hope you consider visiting us again soon!

10/10 – Uitstekend

Olivier

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay. Very nice hotel with a lot of offerings (pool, activities in the lobby, etc). Very clean
3 nachten verbleven in januari 2024
Reactie van Anna op 28 mrt 2024
Thank you for choosing to stay with us at The Ridge Hotel! We are delighted to hear you enjoyed our properties and hope you consider visiting us again soon!

4/10 – Matig

Andy

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Our first stay was good last year. However we were surprise by our second stay. Elevators was not working and the back elevator was very outdated, carpets and walls from the back stairs were dirty, paint was peeling off in our bathroom, the ladies locker room was dirty with the toilet clogged. We had loud young guests that kept opening the back door to smoke cigarettes, and yelling cursing as if someone was arguing. They’re were little kids around. At 1130pm it was loud with people talking and when we informed the front desk, we felt like nothing was done that the noise was continued until 12:30am.
1 nacht verbleven in maart 2024
Reactie van Anna op 28 mrt 2024
Thank you for choosing to stay with us at The Ridge Hotel. We are always looking for ways to improve our properties and we appreciate your feedback.

10/10 – Uitstekend

Anthony

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall great experience
1 nacht verbleven in maart 2024
Reactie van Anna op 28 mrt 2024
Thank you for choosing to stay with us at The Ridge Hotel! We are delighted to hear you enjoyed our properties and hope you consider visiting us again soon!

10/10 – Uitstekend

Jadwiga

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place
2 nachten verbleven in maart 2024
Reactie van Anna op 28 mrt 2024
Thank you for choosing to stay with us at The Ridge Hotel! We are delighted to hear you enjoyed our properties and hope you consider visiting us again soon!

8/10 – Goed

Sylwia

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean area and friendly staff. Dog friendly and nice patio area. Far from downtown attractions.
2 nachten verbleven in maart 2024
Reactie van Ann op 25 mrt 2024
Thank you for choosing to stay with us at The Ridge Hotel! We appreciate your feedback, and hope you consider visiting us again soon!

8/10 – Goed

Lisa

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very helpful and friendly. View of Lake Como was beautiful!
2 nachten verbleven in maart 2024
Reactie van Anna op 18 mrt 2024
Thank you for choosing The Ridge. We are delighted that you enjoyed your stay!

10/10 – Uitstekend

Eren

1 nacht verbleven in maart 2024
Reactie van The Ridge Hotel op 8 apr 2024
Thank you for staying with us at the Ridge Hotel! We hope you can come back and visit us again soon.

10/10 – Uitstekend

Katarina, Rhinelander

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Anna op 19 mrt 2024
Thank you for choosing The Ridge. We are delighted that you enjoyed your stay!

10/10 – Uitstekend

Dean

Cleanliness of room outstanding Bean and vine great Saturday night Dinner at Craft Italian excellent
2 nachten verbleven in maart 2024
Reactie van Anna op 18 mrt 2024
Thank you for choosing The Ridge. We are delighted that you enjoyed your stay!

6/10 – Redelijk

Destinee

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Property over all was great! We booked through expedia so maybe this should be a review for them. I paid in advance and once we arrived we still owed “booking fees” which was $75 bucks.
1 nacht verbleven in maart 2024
Reactie van Anna op 18 mrt 2024
Hi Destinee, we do charge a resort fee of 24 per night and a nightly incidental hold of 50 per night. We do not charge a booking fee of 75. I hope this clears things up for you. Thank you for stayng with us!

4/10 – Matig

Heidi

1 nacht verbleven in maart 2024
Reactie van The Ridge Hotel op 8 apr 2024
Thank you for staying with us at the Ridge Hotel! We are sorry to see you didn't have the best experience. We hope you can come back and visit us again soon. Please do not hesitate to reach out with any concerns you may have.

10/10 – Uitstekend

Christine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful grounds, attentive and helpful staff. The pool, hot tub, sauna, and especially the steam room were so relaxing. The restaurant and the cafe both had excellent food and friendly service.
1 nacht verbleven in maart 2024
Reactie van Anna op 18 mrt 2024
Thank you for choosing The Ridge. We are delighted that you enjoyed your stay!

10/10 – Uitstekend

Susan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We like the pool, hot tub, eucalyptus steam room, and sauna! Worth coming just for this area! Restaurants are great too!
1 nacht verbleven in maart 2024
Reactie van Ann op 16 mrt 2024
Thank you for choosing to stay with us at The Ridge Hotel! We are delighted to hear you enjoyed our property, and hope you consider booking with us again soon!

10/10 – Uitstekend

Priscilla

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome baecation
1 nacht verbleven in maart 2024
Reactie van Anna op 16 mrt 2024
Thank you for spending your baecation with us here at The Ridge! Please visit us again soon!

10/10 – Uitstekend

Paola

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful stay
1 nacht verbleven in maart 2024
Reactie van Anna op 14 mrt 2024
Thank you for choosing The Ridge. We are delighted that you enjoyed your stay!

10/10 – Uitstekend

Jacqueline

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Second time celebrating our anniversary here. Front desk was super professional , friendly and very accomadating. Made our wk special. Thanks to the front desk employee anna for going out of her way. All the employees were very cheerful and serviceable. The amenities are awesome. See u next year.
2 nachten verbleven in maart 2024
Reactie van Anna op 14 mrt 2024
It was such a pleasure to have you stay with us at The Ridge! We are delighted that you enjoyed your stay with us. We hope you consider booking with us again soon!

10/10 – Uitstekend

Ziggy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great time staying in the property. But hoping they will put microwaves in the rooms. But all in all it was a beautiful hotel to stay.
2 nachten verbleven in maart 2024
Reactie van Anna op 14 mrt 2024
Thank you for choosing The Ridge. We are delighted that you enjoyed your stay!

6/10 – Redelijk

Roxanne

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The room could use some repairs. The bathroom door did not close because it was not hung correctly. The vent fan was cut around the shower, very poorly planned. Plenty of pillows, nice room other than the janky bathroom. Great lounge area by check in where people can hang out and play cards, watch tv. Staff was very nice and they have a shuttle service to get you to and from their sister restaurants.
1 nacht verbleven in maart 2024
Reactie van Anna op 14 mrt 2024
Thank you for choosing to stay with us at The Ridge Hotel. We are always looking for ways to improve our properties, so we value and appreciate the feedback you have for us.

10/10 – Uitstekend

Jamey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was very nice and helpful. My daughter enjoyed the pool and our room was nice and clean. We would stay at The Ridge again.
2 nachten verbleven in maart 2024
Reactie van Anna op 10 mrt 2024
Thank you for choosing The Ridge. We are delighted that you enjoyed your stay!

10/10 – Uitstekend

Lia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful, newly remodeled property. Very clean and cozy!
1 nacht verbleven in februari 2024
Reactie van Anna op 8 mrt 2024
Thank you for choosing The Ridge. We are delighted that you enjoyed your stay!

10/10 – Uitstekend

Ridonna

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My husband and I went to enjoy our late Valentine’s Day weekend. It was wonderful and we will definitely be back.
2 nachten verbleven in maart 2024
Reactie van Anna op 4 mrt 2024
Thank you for choosing The Ridge. We are delighted that you enjoyed your stay!

10/10 – Uitstekend

Henry

1 nacht verbleven in maart 2024
Reactie van Anna op 23 mrt 2024
Thank you for choosing The Ridge. We are delighted that you enjoyed your stay!

10/10 – Uitstekend

Smita

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Amazing place.. room are amazing and the lake view is stunning
1 nacht verbleven in maart 2024
Reactie van Anna op 3 mrt 2024
Thank you for choosing The Ridge. We are delighted that you enjoyed your stay!