Vind je ideale hotel in Lake in the Hills

'Room was clean staff gave us extra towels. Plenty of parking no pool'

'Pool could use a good cleaning.'

'Decent place, easy access off the freeway, dining close by and a good breakfast. Only complaint, walls are thin. We had a adjoining room and the doors have zero sound blocking'

'The front desk staff during check-in and check-out were rude and made no attempt to make me feel welcome.'

'Clean room, polite staff'

'Beautiful place and quiet'

'I booked this room for location, price on a last minute price/availability needed stay, and after reading reviews that were positive. Unfortunately, I’m not sure what the positive reviews were based on. If it was on the bed alone, I agree, it was a clean place for me to lay my head for 7 hours. But the entire hotel was old, the rooms are in desperate need of repairs and cleaning. The bathroom ceiling was full of black mold. And for a non-smoking hotel, the hallways all reeked of cigarette smoke....

'Most helpful, cheerful staff.'

'Nice, clean hotel with great amenities. Although I didn't check everything out during my stay, I do know they had a good selection for the continental breakfast. The staff was friendly & courteous too!'

'Nice Breakfast buffet'

'No cups in the bathroom, suitcase cart was difficult to use, breakfast was poor!'

'Lovely property in a rural setting with space to wander. Happy ducks and chickens will greet you and even eat out of your hands if you’d like them to. Clean and pretty rooms with lots of extras like robes and Netflix and snacks. Great place to stay if you have family in the nearby hospital or if you need a getaway!'

'There were no ironing board, iron, shampoo and conditioners in the rooms.'

'The lobby and parking lot was sketchy. There was always someone sitting outside in a lawn chair and cars would come and go. I’m not sure what was going on, but if I had a choice, I would stay elsewhere.'

'If you are unlucky to show up late, you probably won't get the room you want or need. Even if you make reservations months in advance.'

'To sleep Oké but , breakfast was poor'

'This was my 3rd stay in this hotel. Each time it has been clean, terrific staff, great breakfast, nice beds etc. This is the best hotel in St.Charles. Also great area to walk to shopping.'

'Very friendly staff, great service'

'This property was very clean everywhere. Beds were comfortable room was large. Great atmosphere in this hotel. Breakfast was included and provided plenty of options. Definitely would pick this hotel again.'

'This was the worst hotel I have experienced. The pictures on Expedia do not match the reality of the hotel. When we first walked in, there was a pile of trash outside the door. We looked passed it, thinking it could just be a blip. Nope. When going to our room we came across stairs covered in duck tape, broken blinds on the windows, and dirty carpets. In our room the window would not close, the bathroom was filthy. Finger prints, hair, and a stained bath mat. We called the front office to...