Gang

Beoordelingen van Vivien's Hotel

3 out of 5
Vivien's Hotel
MV Patalinghug Ave, Basak, Lapu-Lapu, Central Visayas

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 71 van 115 beoordelingen" "
Gastenscore: 8 - Goed. 28 van 115 beoordelingen" "
Gastenscore: 6 - Redelijk. 10 van 115 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 115 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 115 beoordelingen" "

9,2/10

Netheid

9,6/10

Personeel en service

8,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Annie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff
9 nachten verbleven in mei 2024

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay
1 nacht verbleven in april 2024

10/10 – Uitstekend

Laura

1 nacht verbleven in april 2024

6/10 – Redelijk

Orla

Reisde met een groep
Negatief: Netheid
The hotel was easy to get to from the airport. The area surrounding the hotel was very noisy and we could hear everything happening outside during the night (including cockerels going non-stop, which was funny at first). The floors were quite dirty (we noticed after walking around barefoot) but the rest of the room was clean including the bathroom. The room came with complimentary water which was great, and the AC worked without issue. The hotel staff were very friendly and arranged airport transfer for us the following day.
1 nacht verbleven in april 2024
Reactie van JOEAN op 6 apr 2024
Dear Ms.Orla,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 – Uitstekend

Adam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van JOEAN op 6 apr 2024
Dear Sir Adam,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 – Uitstekend

Kana

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van JOEAN op 23 mrt 2024
Dear Ms.Kana,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 – Uitstekend

Erlinda

Reactie van JOEAN op 23 mrt 2024
Dear Ms.Erlinda,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

8/10 – Goed

Erlinda

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and clean comfy bed and make the beds everyday which is best staff are knowledgeable and courteous, shuttle van pick up and drop off to airport which is the best. Thank you from all of us has booked 4 rooms for a 5 nights stay
5 nachten verbleven in februari 2024
Reactie van JOEAN op 4 mrt 2024
Dear Ms.Erlinda,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

8/10 – Goed

Evelyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
- I booked this hotel for its free irport shuttle but no one picked me up at the airport. The staff at reception told me when asked that it was overlooked. - I was in room 201 and I woke up past midnight from motorcycles noise. - No elevator so I was forced to ask help from staff with my luggage - and tip - Room was a good size but no space to open 2 luggages - Room was clean - Left early the next day and staff packed me breakfast
1 nacht verbleven in februari 2024
Reactie van JOEAN op 23 feb 2024
Dear Ms.Evelyn,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 – Uitstekend

Jeff

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great value. Very nice staff. Room is decent. Free airport shuttle. Free breakfast. Located across from restaurants and shopping. I felt safe walking around at night. I recommend it if you're on a budget.
1 nacht verbleven in februari 2024
Reactie van JOEAN op 23 feb 2024
Dear Sir Jeff,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van JOEAN op 23 feb 2024
Dear Sir Kevin,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

2/10 – Ontzettend slecht

Thomas

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Could not sleep because of the noise from the main road and the light pollution
2 nachten verbleven in februari 2024
Reactie van JOEAN op 23 feb 2024
Dear Sir Thomas,Greetings from Vivien's Hotel!Thank you for sparing your valuable time writing us a comment. We are saddened to hear about your experience staying with us and for that would like to, on behalf of the team, apologize to you for failing to fulfill your requirements and expectations..We will strive to deliver great experiences consistently and we look forward to being of service to you again!Best regards,Vivien's Hotel"Your Place To Be"

8/10 – Goed

Emel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bon séjour pour une nuit la veille de notre vol. Chambre bien équipée propre et confortable. Pas beaucoup de bruit. Transfert aéroport inclus (chaque heure)
1 nacht verbleven in februari 2024
Reactie van JOEAN op 23 feb 2024
Dear Sir Emel,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 – Uitstekend

ROGERS G., Modesto

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I did not receive an upgread because have never asked for any. As a retired hospitality executive, I am perfectly happy with the commodations I paid for. The staff was great, Rachel and Angel were especially helpful. The driver who picked us up the airport is always a pleasure. The housekeeper, restaurant, and doorman. Please give them our takes for making our stay warm and pleasant.
3 nachten verbleven in februari 2024
Reactie van JOEAN op 23 feb 2024
Dear Sir Rogers,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

8/10 – Goed

Gesila, Austell

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff are very helpful. The shuttle service to the airport is a big plus.
1 nacht verbleven in december 2023
Reactie van JOEAN op 23 feb 2024
Dear Ms.Gesila,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 – Uitstekend

Darwin

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Cleanliness and the location.
1 nacht verbleven in januari 2024
Reactie van JOEAN op 23 feb 2024
Dear Sir Darwin,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

8/10 – Goed

Richard

4 nachten verbleven in januari 2024
Reactie van JOEAN op 23 mrt 2024
Dear Sir Richard,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 – Uitstekend

Masato

Positief: Netheid, personeel en service en voorzieningen
ホテルは清潔感があって、スタッフは皆さんとても気遣いがあり親切です。一人旅にはちょうどなかったです。
4 nachten verbleven in januari 2024
Reactie van JOEAN op 23 feb 2024
Dear Ms.Masato,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

8/10 – Goed

DEUK SOO

1 nacht verbleven in januari 2024
Reactie van JOEAN op 23 feb 2024
Dear Ms.Soo,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

8/10 – Goed

Edwin

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and airport shuttle is convenient
2 nachten verbleven in januari 2024
Reactie van JOEAN op 23 feb 2024
Dear Sir Edwin,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 – Uitstekend

Leanne

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
1 nacht verbleven in januari 2024
Reactie van JOEAN op 23 feb 2024
Dear Ms.Leanne,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, comfort kamer
1 nacht verbleven in januari 2024
Reactie van JOEAN op 23 feb 2024
Dear Valued Guest,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 – Uitstekend

JiYOEN

1 nacht verbleven in januari 2024
Reactie van JOEAN op 23 feb 2024
Dear Ms.Jiyoen,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

6/10 – Redelijk

Mary Gail, Oakland Gardens

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van JOEAN op 23 feb 2024
Dear Ms.Mary,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 – Uitstekend

Rommel

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Safe, clean, quite and also, the staff were friendly.
1 nacht verbleven in januari 2024
Reactie van JOEAN op 23 feb 2024
Dear Sir Rommel,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 – Uitstekend

??

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
직원분들이 짐도 옮겨 주시고 데스크 직원도 친절하셨어요. 작지만 방도 깨끗하고 매우 만족 스러웠어요. 낮에도 닭이 우렁차게 을어대던데 그건 어쩔수 없는듯 해요. 위치며 주편 시설등 필리삔 체험에 좃ㄴ은곳 같아요.
Reactie van JOEAN op 23 feb 2024
Dear Valued Guest,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 – Uitstekend

Cynthia Isabel, Lake Elsinore

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van JOEAN op 23 feb 2024
Dear Ms.Cynthia,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 – Uitstekend

Elena, Granbury

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Near to airport and free shuttle drop off and drop in safe and convenience to every one
1 nacht verbleven in december 2023
Reactie van JOEAN op 23 feb 2024
Dear Ms.Elena,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 – Uitstekend

Cavaughn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location of this property is one of the selling points.
1 nacht verbleven in november 2023
Reactie van JOEAN op 23 feb 2024
Dear Sir Cavaughn,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 – Uitstekend

ROGERS G., Modesto

Reisde met familie
Positief: Netheid, personeel en service
Great stay
1 nacht verbleven in november 2023
Reactie van JOEAN op 23 feb 2024
Dear Sir Roger,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 – Uitstekend

Stephen

1 nacht verbleven in oktober 2023
Reactie van JOEAN op 23 feb 2024
Dear Sir Stephen,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van JOEAN op 17 okt 2023
Dear Mr.Mark,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving our guests outstanding service and are overjoyed to receive your compliments and appreciation. Our dedicated staff are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve.Thank you for giving us this proverbial pat on the back, you made our day!We will strive to deliver great experiences consistently and look forward to serving you again!“Your Place To Be”Vivien’s Hotel

10/10 – Uitstekend

Jonathan

5 nachten verbleven in maart 2023
Reactie van JOEAN op 13 jul 2023
Dear Mr./Ms. Jonathan,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve.Thank you for giving us this proverbial pat on the back, you made our day!We will strive to deliver great experiences consistently and look forward to serving you again!“Your Place To Be”Vivien’s Hotel

8/10 – Goed

Mary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and the staff was excellent. Ride to and from the airport was timely. Noise was occasionally a problem for me.
1 nacht verbleven in mei 2023
Reactie van JOEAN op 13 jul 2023
Dear Mr./Ms. Mary,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve.Thank you for giving us this proverbial pat on the back, you made our day!We will strive to deliver great experiences consistently and look forward to serving you again!“Your Place To Be”Vivien’s Hotel

10/10 – Uitstekend

sean

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2023
Reactie van JOEAN op 26 mei 2023
Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 – Uitstekend

Ricardo

1 nacht verbleven in mei 2023
Reactie van JOEAN op 29 okt 2023
Dear Valued Guest,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love this place very nice
3 nachten verbleven in februari 2023
Reactie van JOEAN op 29 okt 2023
Dear Valued Guest,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

6/10 – Redelijk

Jayralph, Juneau

Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Reactie van JOEAN op 29 okt 2023
Dear Valued Guest,Greetings from Vivien's Hotel!Thank you for sparing your valuable time writing us a comment. We are saddened to hear about your experience staying with us and for that would like to, on behalf of the team, apologize to you for failing to fulfill your requirements and expectations.May we ask in which part of the service we failed to serve you best so we could address it to the concerned department and take action to improve our service?Please rest assured that we have recorded these issues and duly forwarded them to the concerned department to improve our service for your future visits.We will strive to deliver great experiences consistently and we look forward to being of service to you again!Best regards,Vivien's Hotel"Your Place To Be"

8/10 – Goed

david

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to restaurants and stores and airport. Supposed to have an airport pick up but did not see anyone after 20 minutes looking around so we took a taxi that cost 500 pesos. I had requested a queen bed 2 months before when we booked but was given twin bedroom but they fixed that right away and changed rooms. Included a nice full breakfast. Fair price.
1 nacht verbleven in februari 2023
Reactie van JOEAN op 29 okt 2023
Dear Valued Guest,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

6/10 – Redelijk

Dolor Liza

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property itself is reasonably okay and situated near shops and not far from the airport.
2 nachten verbleven in januari 2023
Reactie van JOEAN op 29 okt 2023
Dear Valued Guest,Greetings from Vivien's Hotel!Thank you for sparing your valuable time writing us a comment. We are saddened to hear about your experience staying with us and for that would like to, on behalf of the team, apologize to you for failing to fulfill your requirements and expectations.May we ask in which part of the service we failed to serve you best so we could address it to the concerned department and take action to improve our service?Please rest assured that we have recorded these issues and duly forwarded them to the concerned department to improve our service for your future visits.We will strive to deliver great experiences consistently and we look forward to being of service to you again!Best regards,Vivien's Hotel"Your Place To Be"

4/10 – Matig

Scott

Reactie van JOEAN op 29 okt 2023
Dear Valued Guest,Greetings from Vivien's Hotel!Thank you for sparing your valuable time writing us a comment. We are saddened to hear about your experience staying with us and for that would like to, on behalf of the team, apologize to you for failing to fulfill your requirements and expectations.May we ask in which part of the service we failed to serve you best so we could address it to the concerned department and take action to improve our service?Please rest assured that we have recorded these issues and duly forwarded them to the concerned department to improve our service for your future visits.We will strive to deliver great experiences consistently and we look forward to being of service to you again!Best regards,Vivien's Hotel"Your Place To Be"

8/10 – Goed

Dino

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel in a not so safe area. Friendly helpful staff.
Reactie van JOEAN op 16 jan 2023
Dear Mr./Ms. Dino,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was very clean and functional. Bed was good, sheets and towels clean etc. . Its kind of in the middle of things. Excellent value. The staff responded to emails very quickly. The airport pick up and drop off was timely too. We were a little late for breakfast one morning. And the actually brought 2 plates to the room. !!! I would recommend to anyone looking for a a clean well staffed location in town.
Reactie van JOEAN op 16 jan 2023
Dear Mr./Ms. John,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 – Uitstekend

Clifford

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice Hotel I've stayed there a couple of times
Reactie van JOEAN op 16 jan 2023
Dear Mr./Ms. Clifford,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 – Uitstekend

Thomas

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van JOEAN op 29 okt 2023
Dear Valued Guest,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 – Uitstekend

Lilian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2022
Reactie van Jocelyn op 31 dec 2022
Dear Mr./Ms. Lilian,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our gu ests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and look forward to serving you again!“Your Place To Be”Vivien’s Hotel

8/10 – Goed

jean michel

1 nacht verbleven in november 2022
Reactie van JOEAN op 30 nov 2022
Dear Mr./Ms. Jean Michael,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a good rating.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 – Uitstekend

Charles

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed here 5 days very happy with my stay! Its a great place to stay at a great price! Food is great! Staff is very helpful and friendly! Will stay again!
6 nachten verbleven in oktober 2022
Reactie van Jocelyn op 9 nov 2022
Dear Mr./Ms. CHARLES,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 – Uitstekend

Romel

1 nacht verbleven in oktober 2022
Reactie van JOEAN op 29 okt 2023
Dear Valued Guest,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

8/10 – Goed

J

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is the first dive Hotel, constructed 40 years ago. Locally owned, staff is nice and very helpful. Close to the beach, food, snorkeling, & dive shops. Has a swimming pool that shallow but clean. Friday and Saturday nights can be a little loud because it is close to some live music bars. Was a great place to stay for 4 nights.
1 nacht verbleven in september 2022
Reactie van JOE AN op 7 okt 2022
Hello Mr./Ms. J,Greetings from Vivien's Hotel.Thank you for taking the time to write this review. However, we believe you are referring to another hotel you stayed at. Yet, we are glad to know that you had a wonderful staycation, that's what hotels and resorts aim to do, to give our guests a fantastic break from the hustle in life.We are looking forward to being of service to you again in the future.Best regards,Vivien's Hotel"Your Place To Be"