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Beoordelingen van Horseshoe Las Vegas

4 out of 5
Horseshoe Las Vegas
3645 Las Vegas Blvd S, Las Vegas, NV

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 4723 van 11845 beoordelingen" "
Gastenscore: 8 - Goed. 3363 van 11845 beoordelingen" "
Gastenscore: 6 - Redelijk. 1813 van 11845 beoordelingen" "
Gastenscore: 4 - Matig. 1050 van 11845 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 896 van 11845 beoordelingen" "

8,0/10

Netheid

7,8/10

Personeel en service

7,4/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Anouk

Negatief: Personeel en service
11 nachten verbleven in april 2024
Reactie van JD op 9 mei 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 – Uitstekend

Stefanie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Het was een leuke nacht las vegas dankzij onze hotelkamer nog leuker!
1 nacht verbleven in oktober 2023
Reactie van Miguel op 2 nov 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Goed

Ralph

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is perfect, right in the middle of the strip. We had the upgrade to the Jubilee tower, with a great view of the Eiffel tower replica, the Bellagio fountains and the strip all the way to Mandalay Bay. The rooms were a bit older, judging by the furniture, but it was good, with a fridge and nice bathroom. The one thing we didn’t like was that there was a lot of dust on the lamps and the tops of the headboards of the beds. Also in the hallways you could see that there was a lot of dust on the floor. Especially where people didn’t walk (like the edges near the walls). We did like the pool and the opportunity to use the pool at Paris. It’s rediculous that we pay resort fee, yet for our stay with four persons in a room, there were only 2 devices that could use wifi and we had to pay for self-parking.
3 nachten verbleven in juli 2023
Reactie van ALM op 9 aug 2023
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 – Uitstekend

Paayel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Its in the center of the strip. Best location
3 nachten verbleven in juli 2023
Reactie van Kimberly op 2 aug 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Goed

Tim

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Housekeeping kan beter
4 nachten verbleven in mei 2023
Reactie van ALM op 17 mei 2023
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Redelijk

Andre

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nooit meer
Ze pretenderen gerenoveerd te hebben, maar het is een grote oude rotzooi.. Kamers zijn vies, oud, stinken
4 nachten verbleven in maart 2023
Reactie van Dan op 25 mrt 2023
Hello Andre, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you experienced. I hope you will view this negative experience as an isolated incident.

8/10 – Goed

Corrie

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Great location on the strip. Nice new poker room. Great it is 8 handed, nice chairs.
Reactie van Horseshoe Las Vegas op 21 jan 2023
Thank you for the great review, Corrie! Come back for another wonderful time soon!

8/10 – Goed

Gerardus Johannes van der

Reisde met partner
Positief: Voorzieningen
3th time and it's not gettng better. Rooms really need some updates and a paintjob. It all feels old en it is getting shabby. Casino was very nice and location is superbe. Housekeeping was very bad, not clean, no refill for cups, bad vacuumcleaning, also sloppy.
Reactie van Horseshoe Las Vegas op 21 jan 2023
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.

8/10 – Goed

Edwin

Reisde met familie
Positief: Netheid, voorzieningen
Locatie is perfect met bijna midden op de Las Vegas strip. In- en uitchecken gaat digitaal dus totaal geen contact met personeel. Voor mij allemaal wel heel onpersoonlijk. Casino gedeelde was gedeeltelijk in onderhoud dus kwam allemaal wat rommelig over. Kamers zijn heel ruim en schoon. Bedden zijn heel goed! Sommige meubels zijn beschadigd, ouderwets en aan vervanging toe. Wat betreft locatie, prijs en netheid wel degelijk een aanrader voor je Las Vegas bezoek.
2 nachten verbleven in oktober 2022
Reactie van asst Hotel Manager op 28 feb 2023
We’re thrilled you enjoyed your time with us, Edwin. We appreciate you taking the time to provide your feedback and we hope to welcome you back to Horseshoe Las Vegas in the future.

8/10 – Goed

Raynaldo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goede locatie, ruime kamers en betaalbaar.
4 nachten verbleven in juli 2022
Reactie van asst hotel manager op 5 mrt 2023
We’re thrilled you enjoyed your time with us, Raynaldo. We appreciate you taking the time to provide your feedback and we hope to welcome you back to Horseshoe Las Vegas in the future.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed my stay
5 nachten verbleven in mei 2024
Reactie van Kimberly op 24 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Redelijk

Karel

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
2,5 h beim Check in gewartet. Dusche total dreckig mit toten Fliegen, die mit dem Putzen nicht entfernt wurden, sondern einfach an einer anderen Stelle auftauchten. Zimmer war vom Fahrstuhl schnell zu erreichen. 50 Dollar Resort Fee und 20 Dollar Parkgebühren einfach unverschämt.
2 nachten verbleven in mei 2024
Reactie van Kimberly op 24 mei 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

2/10 – Ontzettend slecht

shu wen

Reisde met familie
Negatief: Personeel en service
I’m check out in this morning around10:40am,I want a Question with the lady the name called Lucy Bad attitude! I feel unhappy with that! I came Vegas so many time, but in this trip, I tried horseshoe first time that made me so sad!
3 nachten verbleven in mei 2024
Reactie van Christina Banks op 24 mei 2024
Hello (guest name), I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

6/10 – Redelijk

Wesley

Reisde met een groep, Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Horseshoe is definitely one of the better Caesars properties when compared ti Linq, Harrahs, and Flamingo. The room was sizable with a decent shower, though it is still due for another remodel as there are many scuffs and wears & tears on all the furniture. I will say the bed was actually quite exceptional. The elevators on the other hand were terrible and on one day it completely stopped working. This place would not be my first choice to stay a, but for impacted weekends, it is not a bad choice for a comfortable room. View is also very underrated if you are facing the highroller and sphere.
5 nachten verbleven in mei 2024
Reactie van ALM op 23 mei 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 – Uitstekend

Stella

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
2 nachten verbleven in mei 2024
Reactie van Kimberly op 23 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 – Ontzettend slecht

Carlos R

Reisde met familie
Negatief: Personeel en service
Ok hotel. You get what you pay for
1 nacht verbleven in mei 2024
Reactie van Kimberly op 24 mei 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 – Goed

Juan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great facilities, nice ubication and the rooms very spacius and comfort.
3 nachten verbleven in mei 2024
Reactie van Kimberly op 23 mei 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 – Matig

Luz

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Kimberly op 24 mei 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 – Goed

Naian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Kimberly op 24 mei 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Samer

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Line for chicken was huge and stuff was unhelpful
2 nachten verbleven in mei 2024
Reactie van Latrice op 22 mei 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Carissa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms have been recently renovated. The room was very clean and the view from the high roller room was excellent! I will be staying here again when I find myself in Vegas.
4 nachten verbleven in april 2024
Reactie van Latrice op 22 mei 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Redelijk

Audree

Positief: Personeel en service
1 nacht verbleven in mei 2024
Reactie van ALM op 23 mei 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

4/10 – Matig

GUMMADI MAHESHWAR

Negatief: Personeel en service
4 nachten verbleven in mei 2024
Reactie van John op 23 mei 2024
Hello Gummadi, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 – Uitstekend

Cornelia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is huge and it took us two days to get our bearings. The parking garage is in the neighboring hotel and was therefore not easy to find. The room was spacious and clean.
4 nachten verbleven in mei 2024
Reactie van Doug op 22 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 – Ontzettend slecht

DONG JAI

now i didnt check in. because , i dont have a hotel comformation number, and long line at front desk
1 nacht verbleven in mei 2024
Reactie van Kimberly op 23 mei 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 – Uitstekend

Angelo

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Posizione perfetta per vedere la Strip a piedi. Struttura ottima
1 nacht verbleven in mei 2024
Reactie van Doug op 22 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Goed

Brian

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A little pricey for the quality of hotel. Additional dining options would be nice. Waters in the room would also be good. Convenient location with a monorail stop.
4 nachten verbleven in mei 2024
Reactie van Michelle op 22 mei 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

2/10 – Ontzettend slecht

Veerinder

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Kimberly op 23 mei 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 – Goed

Vilwanathan

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Great location
1 nacht verbleven in mei 2024
Reactie van Doug op 22 mei 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

JOAQUIN ANTONIO CRUZ

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo muy bien. Gracias
4 nachten verbleven in mei 2024
Reactie van Latrice op 21 mei 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Redelijk

Darcy

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
We picked this hotel because it was center. We have stayed there once before. Getting our room cleaned took 3 days, even after requesting twice. Wasnt impressed.
4 nachten verbleven in mei 2024
Reactie van Dan op 21 mei 2024
Hello Darcy, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.

10/10 – Uitstekend

Paul Luis Takano

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff are very nice! The rooms are clean!
3 nachten verbleven in mei 2024
Reactie van ALM op 21 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Walter J

Reisde met familie
Location
4 nachten verbleven in mei 2024
Reactie van ALM op 21 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 – Matig

William

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Onotice aditionnal 200$ fee when you check in is ridiculus. We though it was a good price when we reserved but we were rong. At lest tell us prior.
2 nachten verbleven in mei 2024
Reactie van Doug op 21 mei 2024
Hello William, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

4/10 – Matig

Alan, Las Vegas

Reisde met een groep
Me and my friend arrived 7 pm supposedly the check in time is 4 pm. How come the room isn’t ready when we did the kiosk service and never gotten any notification from email.
1 nacht verbleven in mei 2024
Reactie van Doug op 21 mei 2024
Hello Alan, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

8/10 – Goed

Artur

Positief: Netheid
Location excellent.
1 nacht verbleven in mei 2024
Reactie van Doug op 21 mei 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Redelijk

Steven

Negatief: Netheid, staat van de accommodatie en faciliteiten
The place needs an updating...very smelly, worse than other Vegas hotel, carpet was disgusting and food options were limited
1 nacht verbleven in mei 2024
Reactie van Latrice op 20 mei 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

8/10 – Goed

April, Grande Prairie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great central location on the strip. Would stay again!
4 nachten verbleven in mei 2024
Reactie van Michelle op 20 mei 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Goed

Bruce

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Room was nice. I didn’t have a good view but other rooms probably do. There was a long line waiting to check in but you can avoid the wait by using the auto check in machines. They charged about $50 “resort fee”. I don’t know what this is for but I think most hotels do the same. My advice is to not stay in Las Vegas on the weekends since the prices for hotels are much higher. During the week you can get the same hotels for under $100.
1 nacht verbleven in mei 2024
Reactie van Latrice op 20 mei 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

10/10 – Uitstekend

Eric

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
3 nachten verbleven in mei 2024
Reactie van Kimberly op 20 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

David

Positief: Netheid
Everything for the most part was great except that on the non smoking floor I could still smell residue smoke but that was it
1 nacht verbleven in mei 2024
Reactie van Christina Banks op 20 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Fariborz

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to attraction area by walk.
5 nachten verbleven in maart 2024
Reactie van Doug op 20 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Goed

Hector M

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
it is in the middle of the strip
2 nachten verbleven in mei 2024
Reactie van Michelle op 19 mei 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Redelijk

Sandeep

Positief: Netheid, personeel en service
The food and the casino area can have more options. Rooms sizes are okay but can be maintained better
2 nachten verbleven in mei 2024
Reactie van Latrice op 19 mei 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

4/10 – Matig

Lori

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was a roach crawling in our bed this morning 5-19, the smoke smell inside the hotel is horrible, especially for someone with allergies. The maid knocked on the door at 8:25 am and then came in without allowing me to get to the door..and check out is 11...overall not a good birthday day experience..NEVER stay here again
2 nachten verbleven in mei 2024
Reactie van Kimberly op 19 mei 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

6/10 – Redelijk

Julia

Reisde met partner
Sheets were dirty and not just stains that wouldn’t get washed, nightstand was dirty with rings from drinks etc, weird drips of something on the bench.
2 nachten verbleven in mei 2024
Reactie van Kimberly op 19 mei 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

2/10 – Ontzettend slecht

Andrew

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would of been nice if had more food places and staff told you which floor you were on
1 nacht verbleven in mei 2024
Reactie van Kimberly op 19 mei 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 – Uitstekend

Randi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The check in was very easy and the lady that helped us was very sweet and made everything pleasant.
1 nacht verbleven in mei 2024
Reactie van Latrice op 20 mei 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Goed

WATARU

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
とにかく場所が良い また利用させていただくと思います
6 nachten verbleven in mei 2024
Reactie van Ruby op 19 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Goed

Shugo, Tsushima

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
シャワーがやや弱い以外は快適でした。
7 nachten verbleven in mei 2024
Reactie van Ruby op 19 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!