Dear Egbert, Thank you for your recent stay with us and for providing us with your feedback. I am very pleased to know that overall, you had a wonderful stay with us. Your continued patronage is very important to us, and we hope you will give us the opportunity to restore your confidence. Thank you again and we look forward to seeing you soon. Kind regards, ValerieGuest Relations

Dear Marcia,Thank you for your valuable feedback and insights regarding your recent stay at The Palazzo. We were disappointed to learn that your arrival experience was less then exceptional but are delighted to know that you were able to enjoy the remainder of your stay. It is our sincere hope that you will give us another opportunity to exceed your expectations on a future visit.Kind Regards,

Dear Hope, Thank you for choosing the Venetian Resort during your trip to Las Vegas. I am very pleased to know that you had an overall enjoyable stay with us! We aim to always provide our guests with the utmost level of personalized service in all aspects of the resort and I am always happy to learn of our guests' memorable experience with us.We look forward to having another opportunity to welcome you back to our resort soon!Have a wonderful day!Javier Guest Relations

Dear Ying, Thank you for your recent stay with us and for providing us with your feedback. I am very pleased to know that you had a wonderful stay with us! We aim to always providing our guests with the utmost level of personalized service in all aspects of the resort and I am so glad to know that this was exactly your experience with us. We look forward to having another privilege of hosting you soon!Have a wonderful day!Javier Guest Relations

Dear jeremy,We are extremely grateful for the feedback that you have provided us. Your adoration of our resort is a testament of the passion of superb experiences that we all have for our guests, and we are truly glad that you were able to experience Venice in Las Vegas. Please do come back again soon as we would be happy to welcome you back!Kind Regards,

Dear Maria Theresa, Thank you for sharing your feedback. We are disheartened to learn of your unpleasant experience during your stay. Please know it is never our intention to inconvenience our guests and we take extreme pride in the service we offer. We strive to create a warm, personalized environment for all guests, and I am sorry that we did not meet your expectations. Your continued patronage is very important to us, and we hope you will give us the opportunity to restore your confidence very soon. Best,Javier Guest Relations