Dear Robert! You had an option to have Apartment with fridge or Double room with balcony and breakfast. And you get iven more for the small price You get the room and the breakfast for free! The stay in Apartment not include breakfast . And anyway you could change the room at the same moment you saw the room . It was no problem to change it. So you choose the room with breakfast. Yes you need to ask for the remote control because of COVID rules and we ask to sing that you have to bring them back and we prepare them for the next guests. We have a lot of tv canals and you have the instruction in the room how to use the tv. The instruction in steps with the pictures show how to use tv , all the guests use it without problems. All the good are fresh and warm. Kind regards Villa Aina boutique hotel

Dear customer, all infromation about our hotel is possible to find on the internet, as well as in discriptionon on the Expidia. The case, that you made the Non-refondable reservation in the hotel, that is 100 km away from your destination, is not lie of the Hotel, but yours inattantion. We are also kindly offer the voucher for your next trip, that is confirmed the payment, but you refused to exept it. From our side, everything was made according to the rules and the instructions of the consultant of Exedia.com. Best regards, Administrator