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Beoordelingen van Leisure Inn Penny Royal Hotel & Apartments

3.5 out of 5
Leisure Inn Penny Royal Hotel & Apartments
147 Paterson Street, Launceston, TAS

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 409 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 398 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 134 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 48 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 1003 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel in mooie ambiance. Ruime kamers en verzorgd. Gezellige pub er onder waar je lekker kan eten.
1 nacht verbleven in november 2018
Reactie van Natasha op 30 nov 2018
Dear Valued Guest, Thank you for your recent review of Leisure Inn Penny Royal, I was happy to read that you enjoyed your time with us and that the room was cozy and comfortable. We hope to have the opportunity to welcome you back again. Kind Regards, Natasha

10/10 – Uitstekend

Cliodhna

1 nacht verbleven in april 2024

10/10 – Uitstekend

Aniko

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place was great. It was quiet. I loved the old Tutoresque styling of the hotel. The staff were great and helpful. I would highly recommend Leisure for visitors.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

MR Gregory

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We a as ll loved this stay - staff were exceptionality good
2 nachten verbleven in april 2024

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There is a stellar beach walk right out the back of the hotel. The town is sleepy, but we found good food and drinks with a little trouble. The setting of the town is amazing.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Jagannathan, Carbondale

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice self contained room in Launceston.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Catherine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff were wonderful Loved the food at the Inn Convenient to everything
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Nathan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to everything. Comfortable beds
2 nachten verbleven in maart 2024
Reactie van General Manager op 27 mrt 2024
Dear Nathan,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

10/10 – Uitstekend

Peter

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is an unexpected pleasure being located in the Penny Royal Adventure site. It is well maintained and offers some great items of interest. Rooms are modern, spacious and clean. Staff are professional and friendly.
1 nacht verbleven in maart 2024
Reactie van General Manager op 27 mrt 2024
Dear Peter,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

10/10 – Uitstekend

Mat

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel in a general horrible city
1 nacht verbleven in maart 2024
Reactie van General Manager op 27 mrt 2024
Dear Mat,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

10/10 – Uitstekend

Elisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van General Manager op 27 mrt 2024
Dear Elisa,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

8/10 – Goed

Brian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van General Manager op 27 mrt 2024
Dear Brian, Thank-you for choosing to stay with us, we do appreciate your support. We do value your feedback and hope to welcome you back again. With regards

8/10 – Goed

Antonin

Positief: Netheid, staat van de accommodatie en faciliteiten
Surrounding area
2 nachten verbleven in februari 2024
Reactie van General Manager op 27 mrt 2024
Dear Antonin, Thank-you for choosing to stay with us, we do appreciate your support. We do value your feedback and hope to welcome you back again. With regards

10/10 – Uitstekend

Heather

1 nacht verbleven in februari 2024
Reactie van General Manager op 27 mrt 2024
Dear Heather,Thank-you for choosing to stay with us, we are pleased and delighted to see another 10 out of 10 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

6/10 – Redelijk

Gary

Convenient location but loud creaking floorboards coming from a low ceiling just above my head
5 nachten verbleven in januari 2024
Reactie van General Manager op 27 mrt 2024
Dear Gary, Thank-you for choosing to stay with us, we do appreciate your support. We do value your feedback and hope to welcome you back again. With regards

10/10 – Uitstekend

Katherine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful restored building. Great location - close to everything.
1 nacht verbleven in januari 2024
Reactie van General Manager op 27 mrt 2024
Dear Katherine,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

10/10 – Uitstekend

Tereza

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable good location
Nice hotel with a cottage style feel. The restaurant next door is great and a petrol station next door helpful if your driving.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Alana

1 nacht verbleven in januari 2024
Reactie van General Manager op 27 mrt 2024
Dear Alana,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

10/10 – Uitstekend

felicity

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was very unique and historical, very cool
1 nacht verbleven in januari 2024

8/10 – Goed

Oleg

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

VIET QUAN

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Angela

1 nacht verbleven in januari 2024

8/10 – Goed

Tamara

Positief: Netheid, comfort kamer
Negatief: Personeel en service
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Bill

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023

10/10 – Uitstekend

Nathan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay
2 nachten verbleven in december 2023

10/10 – Uitstekend

Sally

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean Spacious Great views Friendly and helpful staff
1 nacht verbleven in december 2023

10/10 – Uitstekend

Winnie

2 nachten verbleven in december 2023

10/10 – Uitstekend

Theresa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely environment, quiet and clean.
1 nacht verbleven in november 2023
Reactie van General Manager op 1 dec 2023
Dear Theresa,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

10/10 – Uitstekend

Tara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
An iconic place to stay for a couple of nights.
Reactie van General Manager op 1 dec 2023
Dear Tara,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in november 2023
Reactie van General Manager op 1 dec 2023
Dear Guest, Thank-you for choosing to stay with us, we do appreciate your support. We do value your feedback and hope to welcome you back again. With regards

10/10 – Uitstekend

tim

Very happy.
1 nacht verbleven in november 2023
Reactie van General Manager op 17 nov 2023
Dear Tim,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

4/10 – Matig

Leon

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Bathroom was like a swamp bloody terrible
2 nachten verbleven in oktober 2023
Reactie van General Manager op 2 nov 2023
Dear Leon, Thank-you for choosing to stay with us, we do appreciate your support. Regarding the Bathroom, If you have contacted reception then we would happily room moved you to a different room type. Please do not hesitate to contact our receptionist during your stay so any issues can be rectified. We do value your feedback and hope to welcome you back again. With regards

8/10 – Goed

Mark

Reisde met een groep
Positief: Personeel en service
There was a dirty sheet left on the top of my bed which I found unusual Also thought I booked 2 double beds
1 nacht verbleven in oktober 2023
Reactie van General Manager op 2 nov 2023
Dear Mark, Thank-you for choosing to stay with us, we do appreciate your support. We do value your feedback and hope to welcome you back again. With regards

8/10 – Goed

Caryn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Historical significance was great, well equipped kitchen. Reception staff were friendly and helpful
2 nachten verbleven in oktober 2023
Reactie van General Manager op 2 nov 2023
Dear Caryn, Thank-you for choosing to stay with us, we do appreciate your support. We do value your feedback and hope to welcome you back again. With regards

10/10 – Uitstekend

Jenni

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quirky, staff friendly, parking easy , location perfect
1 nacht verbleven in oktober 2023
Reactie van General Manager op 2 nov 2023
Dear Jenni,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

8/10 – Goed

Anne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van General Manager op 2 nov 2023
Dear Anne, Thank-you for choosing to stay with us, we do appreciate your support. We do value your feedback and hope to welcome you back again. With regards

10/10 – Uitstekend

Janice

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent customer service on check in
1 nacht verbleven in oktober 2023
Reactie van General Manager op 2 nov 2023
Dear Janice,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

10/10 – Uitstekend

Angela, Coorparoo

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A convenient and fun place to stay in Launceston
3 nachten verbleven in september 2023
Reactie van General Manager op 2 okt 2023
Dear Angela,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

8/10 – Goed

Debra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unique property close to Cataract gorge
2 nachten verbleven in september 2023
Reactie van General Manager op 2 okt 2023
Dear Debra, Thank-you for choosing to stay with us, we do appreciate your support. We do value your feedback and hope to welcome you back again. With regards

6/10 – Redelijk

Carolyn

Zakenreiziger
Positief: Netheid
King's bar restaurant was great. Close to city. Room felt very claustrophobic. Got stuck in the toilet and couldn't get out. Latch very dodgy. Not nice opening the door into the unit and being greeted by the toilet bathroom. No hair dryer could be found. Cold shower. Not great having to navigate past workmen to get to the room.
2 nachten verbleven in september 2023
Reactie van General Manager op 2 okt 2023
Dear Carolyn, Thank you for sharing your thoughts. We do regret that your stay didn't meet the expectation or experience many of our other guests receive, but I do thank-you for choosing us and we value your thoughts. We also value you bringing these points to our attention and we have investigated them to see where improvements can be made for other future guests and have addressed with our housekeeping and maintenance to ensure a greater level of compliance.Warm regards,

10/10 – Uitstekend

Ruth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent place to stay, beautiful surroundings.
1 nacht verbleven in september 2023
Reactie van General Manager op 2 okt 2023
Dear Ruth,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

10/10 – Uitstekend

zeshan Ali

Reisde met een groep
Positief: Netheid, voorzieningen
everything was good.If they have a microwave in room then it will be awesome
2 nachten verbleven in augustus 2023
Reactie van General Manager op 12 sep 2023
Dear Zeshan,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

6/10 – Redelijk

Alana

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The room was enough for 2 people! Our room needs to be re arranged and updated as the furniture was very old and dark and it made the room feel small and old. We were positioned on the ground floor and we had one window facing the car park which meant that people could see inside if it was opened, so we had this closed the entire time and it would be nice to open the window for some natural light. The bathroom was a little dirty when we arrived we found hairs in the shower, it was also really small and not enough space to place a toiletry bag. The hotel itself is beautiful, exterior features are stunning, though we were disappointed that the adventure rides and ice creamery only opened on the weekends.
2 nachten verbleven in augustus 2023
Reactie van General Manager op 21 aug 2023
Dear Alana,Thank you for taking the time to write a review, we do appreciate your feedback and I will be passing this on to the relevant departments.Unfortunately, the Adventure Park is run completely separate to us and we do advise guests to contact them direct for their opening hours.Kind Regards GM

10/10 – Uitstekend

Yestine

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van General Manager op 21 aug 2023
Dear Yestine,Thank you for your review, we do appreciate your feedback.Kind Regards GM

4/10 – Matig

Michael

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Terrible experience due to the mixed mould and chlorine smell inside of room 329. Waking up next day, both of us with headaches and clogged sinuses. Room clean but there are spores around, effecting health. Staff is friendly but I’d never would have booked for that price if I had known the outdated standards. Shower water temperature continued to change between icy cold and burning skin.
2 nachten verbleven in augustus 2023
Reactie van General Manager op 21 aug 2023
Dear Michael,Thank you for taking the time to write a review of our Hotel. We do appreciate your feedback. I have inspected the unit that you stayed in and even though I have not found any traces of Mould I have ordered the unit to undergo a complete deep clean.Kind RegardsGM

8/10 – Goed

Monica

Positief: Netheid, personeel en service en comfort kamer
3 nachten verbleven in augustus 2023
Reactie van General Manager op 21 aug 2023
Dear Monica,Thank you for taking the time to give us a review score, we do appreciate your feedback.Kind RegardsGM

8/10 – Goed

Jenna

Positief: Netheid, personeel en service
Great location close to everything, staff are very welcoming and helpful had a few issues with some rooms but that was sorted straight away. Very noisy of a weekend with the pub
2 nachten verbleven in juli 2023
Reactie van General Manager op 21 aug 2023
Dear Jenna,Thank you for taking the time to review our Hotel. We do appreciate you feedback. Kind RegardsGM

10/10 – Uitstekend

Vic

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The ladies on reception were diligent and welcoming. The General Manager (who I believe is called Leanne) was exceptional. All ladies were particularly amenable and accommodating.
1 nacht verbleven in juli 2023
Reactie van General Manager op 21 aug 2023
Dear Vic,Thank you for your review of our Hotel, we do appreciate your feedback and appreciate your kind words. We hope to welcome you back for a future visit.Kind RegardsGM

10/10 – Uitstekend

Arthur

Positief: Netheid, personeel en service
Staff is super helpful and friendly
1 nacht verbleven in april 2023
Reactie van General Manager op 21 aug 2023
Dear Arthur,Thank you for taking the time to review our hotel, we do appreciate your feedback and hope to welcome you back for a future visit.Kind ReagrdsGM

8/10 – Goed

Shirley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Thanks
1 nacht verbleven in juli 2023
Reactie van General Manager op 25 jul 2023
Dear Shirley, Thank-you for choosing to stay with us, we do appreciate your support. We do value your feedback and hope to welcome you back again. With regards General Manager