2/10 – Ontzettend slecht
Dennie, Canada
21 jul 2017
Negatief: Personeel en service, comfort kamer
DO NOT STAY HERE!!!!
WORST EXPERIENCE EVER from the start!!! No one to let us in the apartment when we arrived, beds almost on the floor & felt like sleeping downhill, ran out of hot water after 4 quick showers, and an unsecured door lock we didn't figure it could get worse. Well not so, after a day out we came back to the apt to find the door open & 3 people there - the building sup (or that's who we thought he was), a real estate person & a potential buyer/renter; apparently the original owner was selling the apt & building sup not sure who said was okay for them to go into the apt; real estate agent noted that he was not aware there was someone in the apt then said he had someone else coming to see the place which I outright refused and told them to leave. I insisted on talking to the building owner & repeatedly asked who gave permission. Building sup kept saying he didn't know but finally said he had knocked on our door several times & no answer figured it was okay to show the apt. It wasn't until I called Expedia to complain that I found out the building sup was actually the building owner. Expedia made him reimburse us one nights stay which he did, but I still can't believe he thought this was okay - hours later he was still saying well you weren't here so thought it was okay!! He was worried about his review & that I would call the police which I should have done. Don't let this happen to you - DON'T STAY HERE!!!
Dennie
2 nachten verbleven in juni 2017