Jalan Werkudara, Double Six, Seminyak, Badung, Legian, Bali
Beoordelingen
8,6
Uitstekend
Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 242 van 525 beoordelingen" "
10 - Uitstekend
242
Gastenscore: 8 - Goed. 193 van 525 beoordelingen" "
8 - Goed
193
Gastenscore: 6 - Redelijk. 57 van 525 beoordelingen" "
6 - Redelijk
57
Gastenscore: 4 - Matig. 25 van 525 beoordelingen" "
4 - Matig
25
Gastenscore: 2 - Ontzettend slecht. 8 van 525 beoordelingen" "
2 - Ontzettend slecht
8
8,6/10
Netheid
9,0/10
Personeel en service
8,6/10
Voorzieningen
8,2/10
Staat van de accommodatie en faciliteiten
8,6/10
Milieuvriendelijkheid
Beoordelingen
8/10 – Goed
Geverifieerde reiziger
28 jan 2018
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kleine oase in Legian
Leuk resort in Balinese sfeer. Mooi zwembad en goed ontbijtbuffet. De omgeving is met z’n smalle straatjes behoorlijk chaotisch. Wel heel veel restaurants en winkels nabij. Het nabijgelegen strand is helaas geen aanrader.
Geverifieerde reiziger
5 nachten verbleven in januari 2018
Reactie van Eka Kristina op 29 jan 2018
Dear Valued Guest,
Thank you very much for choose Astagina Resort Villa & SPA as your accommodation during holiday in Bali.
We do apologize if the situated of the area makes you feel uncomfortable.
We will try to increase our staff knowledge & service quality. Hopefuly we could serve you on next occasion. Have a nice day..
8/10 – Goed
Geverifieerde reiziger
10 apr 2017
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heerlijk rustig gelegen resort
Rust temidden van de drukte, heerlijk resort, uitgebreid ontbijtbuffet, hartelijk en zeer behulpzaam personeel. Twee zwembaden, 1 bedoeld voor gezin met kleine kinderen, de andere met waterbak omringd door ligstoelen en royale ligbedden. Een prima Spa met ervaren personeel. Voor diegenen rust willen en als ze willen slenteren/ shoppen of uit eten willen slechts de toegangsweg hoeven af te lopen om aan hun trekken komen.
Geverifieerde reiziger
6/10 – Redelijk
Geverifieerde reiziger
16 sep 2016
Gezellig hotel dichtbij strand en restaurants kamers goed... ontbijt wel iets minder
Geverifieerde reiziger
8/10 – Goed
db, B
24 jul 2016
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel bevindt zich centraal in Legian.
Leuke winkeltjes in de buurt. Genoeg aktiviteiten in de hotel zoals Balinese dansavond enz. Spa behandeling, massage enz.
db
8/10 – Goed
Robert, Achterhoek
14 jul 2016
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Leuk hotel
Net hotel vlakbij strand, winkels en restaurants.
Kamers zijn prima. Bedden zijn zeer goed. Wij hadden 2 slaapkamer suite met een extra woongedeelte. Eigen terrasje bij het zwembad met koelkast enz. Alle kamers voorzien van eigen flat tv. Zwembad is schoon en met een bar in het water. Onbijt is dik in orde.
Robert
6/10 – Redelijk
Geverifieerde reiziger
9 jul 2016
Positief: Personeel en service
Negatief: Netheid
Geen 4 sterren hotel
+bedden
+Ligging van het hotel
+ welwillend vriendelijk personeel
- ontbijt weinig variatie jam niet te
Broodjes droog oud na erkening personeel volgende dag 1 dag verbeterd
Croissant zo droog dat verpulverde in je hand wederom aangegeven Men is toen naar manager gegaan was het nl wel met me eens Zijn oplossing roosteren ??? dit werd via medewerker doorgegeven nam zelf niet de moeite om even te informeren.
Koffie die er staat niet te drinken elke ochtend koffie via bar besteld waar je westerse prijs voor moet betalen bijna 2x zo duur als buiten hotel
Warm eten wordt lauw / koud geserveerd 2 x geprobeerd diner snapte nu gelijk ook waarom er nooit iemand daar iets eet 2 keer aangeven dat dit niet goed is
Personeel super lief en aardig maar niet proffesioneel geen horeca ervaring want kijkt niet of klant nog wensen heeft etc
Zwembad geen zuiver water troebel Waarbij ik echt wel kan zien of water goed is ondanks de donkere tegels op de vloer. Ben thuis in bezit van zwembad en weet hoe nauwkeurig je op de waardens moet letten ws weer een goedbedoelde amateur aan het werk zonder goede instructie om water gezond en goed te houde
Geverifieerde reiziger
8/10 – Goed
Mark, leiden
4 okt 2015
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fijn hotel loopafstand van double six beach
Mooie kamers veel comfort en extreem schoon. Locatie is goed, loopafstand van double six beach alleen wel beetje verscholen plek na de lange oprit. Mooi zwembad!
Mark
Reactie van Astagina Resort Villa and Spa Management op 28 okt 2015
Dear Mark,
Thank you for taking your time to write a review on Astagina. It is a pleasure to have you stayed at Astagina. We are grateful that you enjoyed your stay at Astagina, thank you for the fantastic compliments you’ve given to us regarding our accommodations and services. Thank you once again and we are looking forward for your next stay at Astagina. Best Regards, Management
8/10 – Goed
Geverifieerde reiziger
3 okt 2015
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
mooi hotel, erg netjes, vriendelijk personeel
erg mooi en net hotel. Vriendelijk personeel, villas zijn helemaal geweldig, absoluut aanrader!
Geverifieerde reiziger
Reactie van Astagina Resort Villa and Spa Management op 28 okt 2015
Dear Sir/Madam,
Thank you for taking your time to write a review on Astagina Resort Villa and Spa. It is a pleasure to have you stayed at Astagina. Thank you for your fantastic compliments you’re given to us regarding our accommodations and services. Thank you once again and we are looking forward for your next stay at Astagina. Best Regards, Management
10/10 – Uitstekend
Rashied, Almere
23 sep 2015
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel!
Hotel lag voor mij op een prima locatie; 5 minuutjes lopen naar het strand van Seminyak. Het was in een niet al te toeristisch gebied waardoor je lekker je rust had in de nacht.
Het personeel was zeer vriendelijk en behulpzaam. Ontbijt was goed. Hotelkamer was zeer schoon en netjes.
Zeker een aanrader als je naar Bali gaat!
Rashied
Reactie van Astagina Resort Villa and Spa Management op 31 okt 2015
Dear Rashied,
Warmest greeting from Astagina Resort Villa and Spa…
Thank you for allocating your time to write a review on Astagina. It is an honor to have you stayed here. We are glad that you enjoyed your stay here and thank you for your compliment upon our services, location, accommodations, as well as our staffs’ performance, we really appreciate it. Thank you for recommending us and we are looking forward for your next stay. Best Regards, Management.
10/10 – Uitstekend
Tanya
13 jul 2015
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Genoten!
Echt een aanrader.. Hotel is pas een paar maanden open. De officiële opening is over een paar weken. Hierdoor waren ze extra hard aan het werk! Personeel super vriendelijk! Ligging van het hotel is perfect! Ongeveer 10 minuutjes lopen naar het strand. Het hotel ligt in een rustige straat maar daarbuiten zit je midden in de gezellige drukte.
Tanya
8/10 – Goed
Phuong
5 jul 2015
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi nieuwe hotel in buurt van strand
Nieuw hotel in Legian beach. Ongeveer 5 minuten lopen naar het strand toe. Pool villa is erg mooi en heel erg ruim. Met eigen zwembad en veel privacy. Ontbijtbuffet was prima, genoeg keuze en werd regelmatig bijgevuld. Vriendelijk personeel.
Phuong
Reactie van Management op 23 jan 2016
Dear Phuong,
Warmest greeting from Astagina Resort Villa and Spa...
Thank you for allocating your time to write a review on Astagina. It was an honor to have you stayed here. We are pleased to hear that you enjoyed your stay and thank you for the compliment upon our resort, we really appreciate it. Thank you once again and we are looking forward for your next stay.
Best Regards,
Management
10/10 – Uitstekend
Alita
Reisde met familie
23 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very central lovely staff very comfortable beds will definitely return.
Alita
5 nachten verbleven in april 2024
Reactie van Dwi op 25 apr 2024
Dear Alita,Thank you for sharing your experience at Astagina Resort Villa and Spa. We're delighted to hear that you found our location central, our staff lovely, and our beds comfortable. It's wonderful to know that you had a comfortable stay with us. We look forward to welcoming you back for another enjoyable visit in the future. Warm regards,Management Team Astagina
6/10 – Redelijk
Gillian
Reisde met familie en kleine kinderen
1 apr 2024
Positief: Netheid, personeel en service
This was a good option to be close to everything in Legian. We were surprised and disappointed we didn’t get a connecting room when we had informed them we had 2 adults and 3 children and was told upon check in that they can not confirm connecting rooms until check in. Also while we wee the we had the air conditioning leak, the toilet break and the elevator break.
Gillian
5 nachten verbleven in maart 2024
Reactie van Dwi op 4 apr 2024
Dear Gillian,We're pleased to hear that you found our location convenient for exploring Legian. However, we're truly sorry to learn about the inconveniences you encountered during your stay. We want to assure you that our team is dedicated to promptly addressing issues such as the leaking air conditioner and broken toilet, provided that we are informed about them. Additionally, our elevators undergo monthly maintenance to ensure guest safety and functionality.Upon reviewing your booking, we did not receive a request for a connecting room as you mentioned. Instead, we accommodated your party with two rooms placed side by side, as per your booking request. Please understand that fulfilling last-minute requests for connecting rooms can be challenging.We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless stay.Warm regards,Management Team Astagina
10/10 – Uitstekend
Ranno
30 mrt 2024
Ranno
4 nachten verbleven in maart 2024
Reactie van Dwi op 20 apr 2024
Dear Ranno,Thank you so much for the perfect rating. We're thrilled to hear that you had a fantastic experience at Astagina Resort Villa and Spa. We hope to welcome you back again soon for another memorable stay.Warm regards,Management Team Astagina
10/10 – Uitstekend
Ai
1 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ai
4 nachten verbleven in februari 2024
Reactie van Dwi op 4 mrt 2024
Dear Ai, Thank you for staying at Astagina Resort Villa and Spa. Hopefully we will have another time to serve you again to create another enjoyable stay in the future. Regards, Management Team
8/10 – Goed
Amy
Reisde met partner
23 jan 2024
Positief: Netheid, personeel en service en voorzieningen
Property was a little worn but overall very good. Bed was comfortable but bathroom a bit tight. Pool, pool bar and breakfast was excellent
Amy
5 nachten verbleven in januari 2024
Reactie van Dwi op 24 jan 2024
Dear Amy,Thank you for taking the time to share your feedback with us. We appreciate your positive comments about the comfortable bed, excellent pool, pool bar, and breakfast.We also acknowledge your observation regarding the property's wear and the bathroom size. Your input is valuable, and we will certainly use it to improve and enhance the overall guest experience.We hope to have the pleasure of welcoming you back in the future, allowing us the opportunity to exceed your expectations.Best regards,Dwi Jaya Praditya
4/10 – Matig
Mark
18 jan 2024
Negatief: Voorzieningen
Mark
10 nachten verbleven in januari 2024
Reactie van Dwi op 20 jan 2024
Dear Mr. Mark, Thank you for staying at Astagina Resort Villa and Spa. Hopefully you enjoyed your recent stay with us. If you have any detail feedback about your stay, please feel free to share it to us via rdm@astaginaresort.com to allow us to improve our future services. Thank you and best regards, Dwi Jaya Praditya
10/10 – Uitstekend
Joel
Reisde met familie
10 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed the overall experience of my stay. Staff were helpful and very friendly. Located close to the beach and within walking distance of everything. I would certainly stay again on a future visit.
Joel
5 nachten verbleven in november 2023
Reactie van Dwi op 18 dec 2023
Dear Joel,Thank you for sharing your positive experience at Astagina Resort Villa and Spa. We're thrilled to hear that you enjoyed your overall stay and found our staff helpful and very friendly. It's great that our convenient location near the beach and within walking distance of everything added to the enjoyment of your visit. We look forward to welcoming you again on your future visit to provide another memorable experience.Warm regards,Team Astagina Resort
10/10 – Uitstekend
Trine
Reisde met partner
28 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotellet er fantastisk. Værelserne er store med dejlige senge. Morgenmaden er overdådig, personalet imødekommende og serviceorienterede. Vi nød opholdet og kan varmt anbefale hotellet.
Trine
4 nachten verbleven in november 2023
Reactie van Dwi op 1 dec 2023
Kære Trine,Vi er glade for at høre, at du fandt Astagina Resort Villa and Spa fantastisk og nød de rummelige værelser, komfortable senge, overdådig morgenmad og vores imødekommende og serviceorienterede personale. Det er altid en fornøjelse at modtage positiv feedback, og vi sætter stor pris på, at du anbefaler vores hotel. Vi ser frem til at byde dig velkommen tilbage til endnu et vidunderligt ophold i fremtiden.Varme hilsner,Astagina Team
10/10 – Uitstekend
Zoe
Reisde met partner
22 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful villa with beautiful staff. 10 out of 10 for service... food .. grounds. Amazing location
Zoe
4 nachten verbleven in november 2023
Reactie van Dwi op 25 nov 2023
Dear Zoe,We're thrilled to hear that you enjoyed your stay at Astagina Resort Villa and Spa. It's wonderful to know that our villa, staff, service, food, and grounds all met your expectations. We strive to create a memorable experience for our guests, and it's truly rewarding to receive a perfect 10 out of 10 from you. We appreciate your kind words and hope to welcome you back for another amazing stay in the future.Best Regards,The Astagina Resort Villa and Spa Team
10/10 – Uitstekend
Daniel
20 nov 2023
Daniel
10 nachten verbleven in november 2023
Reactie van Dwi op 18 dec 2023
Dear Daniel,Thank you for sharing your positive experience at Astagina Resort Villa and Spa. We hope you enjoyed your recent stay with us. We look forward to welcoming you again on your future visit to provide another memorable experience.Warm regards,Team Astagina Resort
8/10 – Goed
Tracy
23 okt 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The resort was an easy and short walk to the shops and the beach and local restaurants. The staff were excellent and the grounds beautiful. The restaurant was great and the spa provided all services but were a bit pricey compared to the local spa offerings. The bathrooms were a little dated but the rooms were traditional style and had all the amenities needed.
Tracy
12 nachten verbleven in oktober 2023
Reactie van Dwi op 24 okt 2023
Dear Ms. Tracy,Thank you for taking the time to share your thoughts about your stay at Astagina Resort Villa and Spa. We're glad to hear that our resort's location made it easy for you to explore the shops, the beach, and local restaurants.Your kind words about our excellent staff and beautiful grounds are greatly appreciated. We're also delighted to know that you enjoyed our restaurant and found our rooms to be traditional and well-equipped with the amenities you needed.Your feedback on our spa pricing and the dated bathrooms is valuable to us, and we'll certainly take it into consideration as we continually strive to enhance our guests' experiences.We hope to have the pleasure of welcoming you back in the future. If you have any special requests or if there's anything else you'd like to share, please don't hesitate to reach out.Warm regards,Management Team
8/10 – Goed
Vittoria
Reisde met partner
18 okt 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very convenient area
Staff very helpful
Vittoria
1 nacht verbleven in oktober 2023
Reactie van Dwi op 24 okt 2023
Dear Ms. Vittoria,Thank you for your brief but valuable feedback. We're pleased to hear that you found our location very convenient and that our staff was helpful during your stay.Your satisfaction is important to us, and we're here to assist you with anything you may need in the future. We look forward to welcoming you back to Astagina Resort Villa and Spa.Warm regards,Management Team
10/10 – Uitstekend
Kate
19 sep 2023
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, very friendly staff. Lovely grounds and pool with swim up bar. Breakfast was delicious. Would definitely stay here again
Kate
3 nachten verbleven in september 2023
Reactie van Dwi op 21 sep 2023
Dear Ms. Kate,Greeting from Astagina Resort Villa and Spa.Thank you for your kind words. We're delighted to hear that you had a great stay with us, enjoyed our friendly staff, lovely grounds, and delicious breakfast. We look forward to welcoming you back for another wonderful experience in the future.Warm regards,Management Team
8/10 – Goed
Joanne
5 sep 2023
Positief: Netheid, personeel en service
Joanne
Reactie van Dwi op 13 sep 2023
Dear Ms. Joanne,Greeting from Astagina Resort Villa and SpaWe wanted to take a moment to express our heartfelt gratitude for choosing to stay at Astagina Resort Villa and Spa during your recent visit. It was a pleasure to have you as our guest, and your presence added to the warmth and vibrancy of our establishment.It was a pleasure serving you, and we hope to have the honor of welcoming you back in the future. If there is anything more we can do to enhance your next stay, please do not hesitate to let us know.Warmest regards,Management Astagina
8/10 – Goed
Sharyn
Reisde met partner
28 aug 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very comfortable resort
Sharyn
17 nachten verbleven in augustus 2023
Reactie van Dwi op 2 sep 2023
Dear Ms. Sharyn,We're pleased to hear that you found Astagina Resort Villa and Spa to be a very comfortable resort.Our team is dedicated to providing a comfortable and relaxing experience for our guests, and we're delighted that you had a comfortable stay.We hope to have the pleasure of hosting you again in the future. If you plan on returning, please feel free to reach out to us with any special requests or preferences you may have for your next stay.Thank you for choosing us for your visit, and we look forward to welcoming you back soon!Regards, Managament Team
8/10 – Goed
Hayley
22 aug 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hayley
7 nachten verbleven in augustus 2023
Reactie van Dwi op 26 aug 2023
Dear Mr. Hayley,Thank you for choosing Astagina Resort Villa and Spa for your recent stay. We hope you had a wonderful time with us. If you have any feedback or suggestions to share, we'd love to hear them. Your input helps us improve and provide even better experiences for our guests.We look forward to the opportunity of welcoming you back in the future for another great stay.Best regards,Management Astagina
10/10 – Uitstekend
Lyn
Reisde met partner
22 aug 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved Astagina.
Staff amazing & friendly & happy.
Resort is not super modern. But extremely good value. Great if you aren't after crowds, bogans, and partying. Great to base yourself & relax.
Lyn
2 nachten verbleven in augustus 2023
Reactie van Dwi op 26 aug 2023
Dear Ms. Lyn,Thank you for taking the time to share your experience at Astagina Resort Villa and Spa.We're thrilled to hear that you loved your stay with us. Our staff truly aims to create a welcoming and joyful atmosphere, and we're glad their efforts left a positive impression on you.While we may not be the most modern, we're dedicated to providing excellent value and a comfortable environment for our guests.Your description of our resort as a peaceful and relaxing base is wonderful, and we're delighted to have been able to provide you with the tranquility you were seeking.We appreciate your feedback and hope to have the pleasure of hosting you again in the future for another enjoyable stay.Best regards,Management Astagina
6/10 – Redelijk
Martyn
Reisde met partner
14 aug 2023
Positief: Netheid
Martyn
2 nachten verbleven in augustus 2023
Reactie van Dwi op 18 aug 2023
Dear Mr. Martyn, Greeting from Astagina Resort Villa and Spa Thank you for your recent stay at our home. We hope you enjoyed your stay with us and we look forward to welcoming you back for creating another enjoyable stay. See you soon! Regards, I Md Dwi Jaya Praditya
10/10 – Uitstekend
Melissa
Reisde met partner
11 aug 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, close to beaches and plenty of good restaurants and bars.
Melissa
5 nachten verbleven in augustus 2023
Reactie van Dwi op 14 aug 2023
Dear Ms. Melissa,Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay at Asagina Resort Villa and Spa.It's wonderful to know that you appreciated our resort's prime location, with its proximity to beautiful beaches and a variety of excellent dining and entertainment options. We understand the importance of providing our guests with convenient access to local attractions, and we're delighted that our location added to the overall enjoyment of your visit.Your kind words are a true testament to our team's commitment to creating a memorable experience for each of our guests. We're glad you found our resort to be a comfortable and enjoyable haven during your time here.Should your travels bring you back to this area, we would be absolutely thrilled to have the opportunity to welcome you once again. Please don't hesitate to reach out if there's anything we can assist you with in the future.Thank you once again for choosing Asagina Resort Villa and Spa. We hope your memories of your stay continue to bring a smile to your face.Warmest regards,Management TeamAsagina Resort Villa and Spa
10/10 – Uitstekend
Sharon
Reisde met partner
8 aug 2023
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
I hadn’t been to Bali for over 20 years, staying at the Astagina resort made the holiday even more memorable it was clean friendly safe and staff were all amazing highly recommend from Sharon and Tim Australia
Sharon
7 nachten verbleven in juli 2023
Reactie van Dwi op 10 aug 2023
Dear Mr/s. Sharon and Tim,Thank you so much for choosing Astagina Resort Villa and Spa for your Bali getaway after two decades. We're thrilled to have been part of your memorable experience. Your kind words about our cleanliness, friendly atmosphere, safety, and amazing staff mean the world to us. Your recommendation is truly appreciated and we can't wait to have you back on another remarkable stay. Please don't hesitate to reach out if there's anything we can do to make your next visit even better.Management Team Astagina Resort Villa and Spa
10/10 – Uitstekend
craig
Reisde met partner
7 aug 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place! We will return
craig
2 nachten verbleven in augustus 2023
Reactie van Dwi op 10 aug 2023
Dear Mr. Craig,Thank you for your wonderful feedback. We're delighted to hear that you had a great time at Astagina Resort Villa and Spa. Your intention to return warms our hearts, and we can't wait to welcome you back for another fantastic stay. If you have any specific preferences or requests for your next visit, please don't hesitate to let us know. Warm regards,Management Team Astagina Resort Villa and Spa
10/10 – Uitstekend
Robin
24 jul 2023
Robin
2 nachten verbleven in juli 2023
Reactie van Dwi op 14 aug 2023
Dear Mr. Robin,Thank you for choosing Asagina Resort Villa and Spa for your recent stay. Your satisfaction is our ultimate reward, and we are truly grateful for your support and patronage. If there is anything more we can do for you, or if you have any feedback to share, please do not hesitate to reach out to us.Wishing you all the best in your future endeavors and travels. May your days be filled with joy, adventure, and cherished memories.Warmest regards,Management TeamAsagina Resort Villa and Spa
6/10 – Redelijk
Abdulrahman Abdulhadi
Reisde met partner
23 jul 2023
Positief: Netheid, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
It’s very expensive given what they offer. It’s only a room with its amenities!!
Abdulrahman Abdulhadi
3 nachten verbleven in juli 2023
Reactie van Dwi op 24 jul 2023
Dear Mr. Abdulrahman Abdulhadi Alamri,Thank you for sharing your feedback with us. We apologize for any disappointment you experienced during your stay at Astagina Resort Villa and Spa.We understand the importance of offering value for money to our guests, and we regret that you found our prices to be on the higher side. We constantly strive to provide a memorable and enjoyable experience for all our guests, and we take your comments seriously.Please know that your feedback is valuable to us, and we will use it to review and improve our offerings to ensure a better experience for our guests in the future.If you have any specific suggestions or concerns, we would appreciate hearing from you directly so that we can address them more effectively.We hope you will consider giving us another opportunity to exceed your expectations during your future travels.Best regards,Team Astagina
10/10 – Uitstekend
Veasna
Reisde met familie
21 jul 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Awesome hotel with cabana and pool outside room. Best breakfast in Bali but staff were pushy with getting their name recommended. One even knocked on my door whilst I was asleep, bad timing. Therefore I gave a tip to the most hard working person there: Sueta the security guy, he never asked for anything and was surprised & grateful with tip I gave.
Veasna
3 nachten verbleven in juli 2023
Reactie van Dwi op 21 jul 2023
Dear Ms. Veasna,Thank you for choosing Astagina Resort Villa and Spa for your Bali getaway. We appreciate your kind words about our cabanas, pool, and breakfast. We strive to provide the best experiences for our guests. However, we apologize for any inconvenience caused by our staff's eagerness in seeking recommendations. Your feedback is valuable to us, and we will address this matter to ensure our guests' comfort and privacy are respected at all times. On a positive note, we're thrilled to hear about your encounter with Sueta, our diligent security guy. We will make sure to recognize his outstanding service. Once again, thank you for your visit, and we hope to have the pleasure of welcoming you back to Astagina Resort Villa and Spa in the future for another delightful stay.Best regards,Managenent Team
10/10 – Uitstekend
Nanna
Reisde met partner
17 jul 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hyggeligt hotel, venligt personale
Nanna
Reactie van Dwi op 20 jul 2023
Dear Mr/s. Nanna,Thank you for your kind review of Astagina Resort Villa and Spa. We're thrilled to hear that you found our hotel cozy and that our staff made your stay enjoyable with their friendly and attentive service. Our team takes great pride in providing a warm and welcoming atmosphere for all our guests.We hope that you had a memorable experience during your time with us, and we look forward to the pleasure of hosting you again for another cozy and delightful stay in the future.If there's anything specific you'd like to share or if you plan to return, please don't hesitate to contact our team. We're always here to assist you in any way we can.Thank you once again for your kind words, and we can't wait to welcome you back to Astagina Resort Villa and Spa soon!Warm regards,Management Team
8/10 – Goed
Rachael
15 jul 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pool villa was really nice. Breakfast was average. Room service hours terrible. Food average.
Rachael
3 nachten verbleven in juli 2023
Reactie van Dwi op 20 jul 2023
Dear Mr. Rachael,Thank you for taking the time to share your feedback about your recent stay at Astagina Resort Villa and Spa.We're delighted to hear that you enjoyed our pool villa and had a pleasant experience with it. However, we apologize for not meeting your expectations when it came to the breakfast and room service experience. We take your comments seriously and will discuss them with our culinary and operations teams to make the necessary improvements.Your feedback is essential to us as we continuously strive to enhance the quality of our services and amenities.Should your travels bring you back to Bali, we hope you would consider staying with us again. If you do, please don't hesitate to reach out to our team directly so that we can ensure a more enjoyable and satisfying stay for you.Thank you once again for sharing your thoughts, and we look forward to the opportunity to welcome you back in the future.Warm regards,Management Team
10/10 – Uitstekend
Aisha
Reisde met een groep
7 jul 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff were fantastic, check in amd out were easy. Car booked to transfer to the airport, new car good driver. At the reception Putu Mei Lastrini, Kadek Dwi Saputr Jaya and the rest of the ataff were very nice and supportive. I will definitely stay again and recommend it highly.
Aisha
5 nachten verbleven in juni 2023
Reactie van Dwi op 11 jul 2023
Dear Ms. Aisha,Thank you for sharing your wonderful experience at Astagina Resort Villa and Spa. We're thrilled to hear that our staff exceeded your expectations and made your stay enjoyable from check-in to check-out.We take pride in providing seamless and hassle-free experiences for our guests, and we're glad to know that your airport transfer was smooth, with a comfortable car and a skilled driver.Putu Mei Lastrini, Kadek Dwi Saputra Jaya, and the rest of our team appreciate your kind words. They strive to create a welcoming and supportive environment for all our guests. We are grateful for your recommendation and delighted to hear that you plan to stay with us again. We can't wait to welcome you back to Astagina Resort Villa and Spa for another exceptional experience.Warm regards,Astagina Management & Team
10/10 – Uitstekend
Shawn
Reisde met familie
7 jul 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff are amazing. They were an absolute delight. The resort is in a great location, close to everything, but removed from the main road. Thoroughly recommend . ❤️🙏
Shawn
9 nachten verbleven in juni 2023
Reactie van Dwi op 11 jul 2023
Dear Mr/s. Shawn,Thank you for taking the time to share your feedback about your recent stay at Astagina Resort Villa and Spa. We are delighted to hear that our staff left a positive impression on you. Providing exceptional service is our top priority, and we're glad to know that they contributed to making your experience enjoyable.Our resort's location is indeed one of its highlights, offering a convenient proximity to various attractions while maintaining a peaceful ambiance away from the main road. We're pleased to hear that you found it to be a great location.Once again, we appreciate your recommendation, and we look forward to welcoming you back for another delightful stay at Astagina Resort Villa and Spa in the future.Warm regards,Astagina Management & Team
8/10 – Goed
Richard
Reisde met partner
14 mei 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Richard
12 nachten verbleven in mei 2023
Reactie van Dwi op 24 mei 2023
Dear Mr. Richard, Greeting from Astagina Resort Villa and Spa Thank you for rating our facilities and service we have delivered during your stay with us. Hopefully they meet your satisfaction. We consistently train our team well and always keep our property improved to be able to deliver the high level of customers satisfaction. We were happy to host you, hopefully we will have another time to welcome you back for another memorable stay in the future. Best regards, Management Astagina
10/10 – Uitstekend
Rina
Reisde met een groep
6 mei 2023
Positief: Personeel en service, staat van de accommodatie en faciliteiten
ゴキブリが出たこと以外はよかった。スタッフの人も優しかったし、朝ごはんもめっちゃ美味しかった。
Rina
2 nachten verbleven in april 2023
Reactie van Dwi op 8 mei 2023
Dear Ms. Rina, Greeting from Astagina Resort Villa and Spa Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed our hospitality and the breakfast provided during your stay with us. However, we are disappointed to learn about your experience with the presence of cockroaches in your room. Please accept our sincere apologies for any inconvenience caused. We understand that cleanliness and hygiene are crucial elements of a comfortable stay, and we take this matter very seriously. Our team has immediately taken steps to investigate and address the issue to ensure that such an incident does not happen again in the future. We hope to have the opportunity to welcome you back in the future, where we can exceed your expectations and provide you with a memorable stay.Thank you again for choosing our hotel, and we look forward to serving you on your next visit.Warm regards, Astagina Management Team
10/10 – Uitstekend
Anthony Brian
Reisde met familie
19 apr 2023
Positief: Netheid, personeel en service en voorzieningen
Staff could not do enough for you. People always working on the up keep of the resort. Just couldn't fault anything
Anthony Brian
5 nachten verbleven in april 2023
Reactie van Dwi op 19 apr 2023
Dear Mr. Anthony Brian, Greeting from Astagina Resort Villa and Spa Thank you for your lovely feedback. We were pleased to have you staying with us and we happy to hear that our accommodation and service could meet your expectation. We look forward to welcoming you back to stay again at Astagina in the future. Best regards, Management Astagina
10/10 – Uitstekend
HIROKO
Reisde met partner
14 apr 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
施設内は、とても静かで、スタッフも、親切でした
HIROKO
1 nacht verbleven in april 2023
Reactie van Dwi op 15 apr 2023
Dear Mr/s. HIROKO, Greeting from Astagina Resort Villa and Spa Thank you for sharing your lovely stay. We are pleased to have you staying with us recently. Thank you and we love to have another time to serve you again at Astagina in the future. Best regards, Management Astagina
8/10 – Goed
Karmen
Reisde met een groep
6 apr 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location being close to beach. Friendly staff. Breakfast has excellent choices. Play areas for children.
Karmen
3 nachten verbleven in april 2023
Reactie van Dwi op 12 apr 2023
Dear Mr. Karmen, Greeting from Astagina Resort Villa and Spa, Legian Thank you for taking your time to leave your review. We are happy to know that you enjoyed staying at Astagina due to good location, friendly staff, excellent breakfast variety, good area for children. We always maintain our property as well as our team to be able to provide outstanding services. We look forward to welcoming you back to stay again at Astagina in the future. Best regards, Management Astagina
10/10 – Uitstekend
Jason
Reisde met partner
26 mrt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Astagina Resort & Spa is a fantastic stay. Close to everything. Staff are wonderful and the property is very well maintained.
Jason
12 nachten verbleven in maart 2023
Reactie van Dwi op 12 apr 2023
Dear Mr. Jason, Greeting from Astagina Resort Villa and SpaThank you for a lovely review you have shared at this platform. We are pleased to know that how you enjoyed your recent stay with us. Thank you for your compliment about the location, staff and well maintenance property. We will miss you and look forward to welcoming you back to stay again at Astagina in the future. Best regards, Management Astagina
6/10 – Redelijk
Angela
23 mrt 2023
Angela
1 nacht verbleven in maart 2023
Reactie van Dwi op 12 apr 2023
Dear Ms. Angela, Greeting from Astagina Resort Villa and SpaThank you for staying with us and we wish we will have another chance to serve you again at Astagina in the future. If you have a constructive feedback to address, please let us to know to be able to improve our future services. Thank you and we look forward to welcoming you back to stay at Astgaina in the future. Best regards, Management Astagina
10/10 – Uitstekend
Justin
Reisde met partner
20 mrt 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent location,staff were magnificent,and very centrally located.the gardens were beautiful and are was extremely quiet,wouldn't hesitate to stay here again.
Justin
7 nachten verbleven in maart 2023
Reactie van Dwi op 12 apr 2023
Dear Mr. Justin, Greeting from Astagina Resort Villa and Spa We are thrilled to read your lovely review. Thank you for staying with us and we wish we will have another chance to serve you again at Astagina in the future. Thank you and we look forward to welcoming you back to stay at Astgaina in the future. Best regards, Management Astagina
10/10 – Uitstekend
Dennis
9 mrt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
Great hotel. Nice staff. Close to restaurants and shops and beach. I will go back!
Dennis
1 nacht verbleven in maart 2023
Reactie van Dwi op 12 apr 2023
Dear Mr/s. Dennis, Greeting from Astagina Resort Villa and SpaThank you for your lovely review about the staff and location. At Astagina we are grateful to have a best team to create experience to exceed guest’s expectation. Our commitment is providing best service as guest’s convenience is our top priority. Thank you and we look forward to welcoming you back to stay at Astgaina in the future. Best regards, Management Astagina
10/10 – Uitstekend
John
7 mrt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great vacation
The staff is amazing, great breakfast, and great pool.
John
7 nachten verbleven in februari 2023
Reactie van Dwi op 12 apr 2023
Dear Mr. John, Greeting from the island of Gods at Astagina Resort Villa and SpaThank you for sharing your lovely experience and we are happy to have you staying with us. We highlighted your compliment about the staff, breakfast, and the pool. Thank you and we look forward to welcoming you back to stay again at Astagina in the future. Best regards, Management Astagina
10/10 – Uitstekend
Trevor
Reisde met familie
10 feb 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Trevor
4 nachten verbleven in februari 2023
Reactie van Dwi op 25 feb 2023
Dear Mr. Trevor, Greeting from Astagina Resort Villa and Spa Thank you for rating us great at this platform. We were pleased to serve you during your stay at our home. Hopefully we will have another time to serve you again. See you soon..Regards, Management Astagina