Voorkant van accommodatie

Beoordelingen van Ossotel Legian Bali

4 out of 5
Ossotel Legian Bali
Jl. Padma Utara, Legian, Bali

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 394 van 652 beoordelingen" "
Gastenscore: 8 - Goed. 207 van 652 beoordelingen" "
Gastenscore: 6 - Redelijk. 37 van 652 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 652 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 652 beoordelingen" "

9,2/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Arvid, Utrecht

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ontzettend vriendelijk personeel. Fijne bedden. Het hotel is op volwassenen gericht. Ga hier niet heen met kinderen, die vinden er waarschijnlijk niet zoveel aan. Goed zwembad voor bescheiden baantjes trekken en relaxen in het Bali zonnetje. Het eten bij het hotelrestaurant is ook erg aan te bevelen. Als je dan door David geholpen wordt in de bediening, ben je helemaal gelukkig.
4 nachten verbleven in november 2018
Reactie van Surya op 11 nov 2018
Dear Arvid, thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and we are glad to know that you had enjoyed the overall experience at Ossotel. We aim to exceed guest expectations and always try to make it a most memorable one. We’d like to express our gratitude for your compliments to our staff, room, swimming pool, and our restaurant. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcoming you back soon. Best regards, Surya.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great!
When arrived we felt really welcome! The service was so great, you really get value for money!! The breakfast was super, you have a buffet and can choker from a la carte dishes. You can walk to the beach in 2 min where you have private beds. Seminyak is also a short walk with a lot of nice places on the beach.
2 nachten verbleven in augustus 2018
Reactie van Surya op 8 sep 2018
Dear Anonymous, thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and we are glad to know that you had enjoyed the experience at Ossotel. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. We’d like to express our gratitude for your compliments to our services, breakfast, and location. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcoming you back soon. Best regards, Surya.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great staff, ideal location between busy Kuta and upscale Seminyak
12 nachten verbleven in augustus 2017
Reactie van Wayan op 18 sep 2017
Dear sir/madam, Thank you for writing your feedback. It’s our pleasure to have you stay with us at Ossotel and we are glad to know that you had enjoyed the experience. It is our goal to consistently ensure our facilities and services are efficient to maintain our standard. We strive to provide friendly service, comfortable and modern accommodation to all of our guests. I'd like to express our gratitude for your compliments to our great staff. We look forward to your next visit. regards, Wayan

8/10 – Goed

Joop

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
centraal, modern en comfortabel, goed ontbiijt
Centraal gelegen, modern, comfortabel en compleet hotel met goed ontbijt. Goed opgeleid en vriendelijk personeel. Toegang tot het strand via laantje aan de achterzijde, een aantal gratis strandstoelen ter beschikking voor gasten van het Ossotel. Bij de kamers op de beneden verdieping grenst hun terras aan het zwembad.
Reactie van General Manager op 17 okt 2016
Dear sir/madam, Thank you for taking the time to write your feedback. It’s our pleasure to have you stay with us and we are glad to know that you had enjoyed the experience. We take a lot of effort to personalize the service for our guest's individual needs. Look forward to welcome you back on your next visit to Bali. regards, Wayan

10/10 – Uitstekend

Takenori

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is good enough, very clean room, comfortable bed, and delicious breakfast in a restaurant. Beach is close to hotel walk in about. 2 minutes.
7 nachten verbleven in april 2024
Reactie van Surya op 3 mei 2024
Warm greetings, Takenori! Thank you for your wonderful review. We're delighted to hear that you enjoyed your stay with us, from the cleanliness and comfort of our rooms to the delicious breakfast offerings. It's great to know that our proximity to the beach added to your overall experience. We look forward to welcoming you back for another wonderful stay in the near future. Best regards, Surya.

8/10 – Goed

Maniyendra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Food options breakfast same every morning Didn't get much choices it would be nice if we get other choices
11 nachten verbleven in maart 2024
Reactie van Surya op 31 mrt 2024
Warm greetings, Maniyendra! Thank you for taking the time to share your feedback with us. We appreciate your valuable input regarding the breakfast options. Rest assured, we'll take your comments into consideration and work towards enhancing our offerings to provide a more varied and enjoyable dining experience for our guests. We hope to have the opportunity to welcome you back in the future and exceed your expectations. Best regards, Surya.

10/10 – Uitstekend

michael james

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel stayed there twice now Staff are great Great location clean tidy at a good price The only down fall was the pool was very warm so not really refreshing after a day of shopping but it just is what it is out of the hotels control Highly recommend the rooms down on ground floor u walk out ur balcony and straigt into the pool good setup Will Def Stay Again
8 nachten verbleven in februari 2024
Reactie van Surya op 8 mrt 2024
Warm greetings, Michael! Thank you so much for taking the time to share your positive experience with us. We are delighted to hear that you had a great stay at our hotel and appreciate your loyalty in choosing us twice. It's fantastic to know that you found our staff to be accommodating and enjoyed the convenient and tidy location at a reasonable price. We are also pleased to hear that you liked the ground-floor rooms with direct access to the pool – it's always rewarding to know when our guests appreciate the unique features of our setup. We appreciate your understanding regarding the pool temperature and want to assure you that we'll take your feedback into consideration as we continuously work to enhance our guests' experience. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay. Best regards, Surya.

8/10 – Goed

Angela May

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a bit of a trek down the alley way to the beach. The area and hotel was nice and quiet. The pool was very warm
4 nachten verbleven in februari 2024
Reactie van Surya op 29 feb 2024
Warm greetings, Angela! Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay overall, and we appreciate your positive rating. It's wonderful to know that you found the area and the hotel to be nice and quiet. Creating a peaceful and comfortable environment for our guests is one of our top priorities. We understand that the walk down the alley to the beach may have been a bit of a trek for you. We value your input, and we'll certainly take this into consideration as we strive to enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. Best regards, Surya.

10/10 – Uitstekend

james

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice sized rooms, great pool, now and well maintained
2 nachten verbleven in februari 2024
Reactie van Surya op 5 feb 2024
Warm greetings, James! Thank you so much for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed our rooms and pool. Our team works hard to ensure that our facilities are well-maintained, and it's rewarding to know that our efforts have contributed to your satisfaction. We appreciate your support and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Best regards, Surya.

10/10 – Uitstekend

Kirsty

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Surya op 27 jan 2024
Warm greetings, Kirsty! Thank you for leaving us with an excellent rating. Look forward to welcoming you back soon. Best regards, Surya

10/10 – Uitstekend

Kellie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ossotel
Loved this hotel it was nice and quiet, we had a down stairs room that opened up to the pool,so we used the pool a lot ,the bathroom was lovely & staff were fantastic I highly recommended the steak at the restaurant.
13 nachten verbleven in december 2023
Reactie van Surya op 14 jan 2024
Warm greetings, Kellie! Thank you so much for taking the time to share your wonderful experience with us. We are delighted to hear that you enjoyed your stay at Ossotel and found it nice and quiet. It's fantastic that you could take advantage of the pool, especially with the convenience of having a Deluxe Pool Access room that opened up to it. We're glad to hear that you appreciated the lovely bathroom and that our staff made a positive impression on you. Your recommendation of the steak at our restaurant is greatly appreciated. Providing excellent service is always our top priority, and it's rewarding to know we succeeded during your visit. We look forward to welcoming you back to Ossotel in the future. Best regards, Surya.

10/10 – Uitstekend

Kirsty

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in december 2023
Reactie van Surya op 13 jan 2024
Warm greetings, Kirsty! Thank you for leaving us with an excellent rating. Look forward to welcoming you back soon. Best regards, Surya.

8/10 – Goed

Scott

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
Ossotel
Good hotel, great location. Only complaint was my fridge was too small and did not get very cold.
6 nachten verbleven in december 2023
Reactie van Surya op 13 jan 2024
Warm greetings, Scott! Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay overall and appreciated the good aspects of our hotel, especially its great location. We apologize for any inconvenience caused by the size and cooling capacity of the fridge in your room. Your comments are valuable to us, and we will certainly look into improving this aspect to ensure a more comfortable experience for our guests in the future. We appreciate your constructive criticism and hope to have the opportunity to welcome you back for an even better experience. Best regards, Surya.

10/10 – Uitstekend

Amay

4 nachten verbleven in december 2023
Reactie van Surya op 27 jan 2024
Warm greetings, Amay! Thank you for leaving us with an excellent rating. Look forward to welcoming you back soon. Best regards, Surya

10/10 – Uitstekend

Melody

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is the second time I’ve stayed here. Phenomenal !!! Nice quiet, clean, modern, convenient, friendly, awesome place, and very reasonably priced. One thing they could do to improve would be to not hear the pool (too hot and not refreshing) and put shade over the pool, especially the little kids pool, but that’s it! 10/10 otherwise. Even for a birthday cake!!! Highly recommend if wanting to stay in Legian.
7 nachten verbleven in december 2023
Reactie van Surya op 11 dec 2023
Warm greetings, Melody! Thank you so much for taking the time to share your wonderful feedback. We are delighted to hear that you had a phenomenal experience during your second stay with us. We appreciate your kind words regarding our quiet, clean, modern, and convenient facilities. It's wonderful to know that you found our staff friendly and that you had an awesome overall experience. We appreciate your constructive suggestion about the pool area, and we will definitely take it into consideration for future improvements. It's fantastic to hear that you had a great experience, even celebrating a birthday with us. We are grateful for your recommendation and look forward to welcoming you back very soon. Best regards, Surya.

10/10 – Uitstekend

Allisson, Helensburgh

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely 6 night stay at the Ossotel. This is our 2nd stay and we enjoyed it as much as the first time. We had a pool access room which we loved. The room is cool, clean and comfortable with good air con and wifi. The staff are friendly and very welcoming. The location is great with easy access to everything including a very short stroll to the beach. Would stay again.
6 nachten verbleven in november 2023
Reactie van Surya op 14 nov 2023
Warm greetings, Allisson! Thank you so much for taking the time to share your wonderful experience at Ossotel. We are glad to hear that you enjoyed your 6-night stay, especially since it was your second time with us. We are delighted to know that you loved your pool access room and found it cool, clean, and comfortable. Our team works hard to create a friendly and welcoming atmosphere, so it's heartening to hear that you found our staff to be just that. We appreciate your kind words, and we'll be sure to share your compliments with the entire team. We look forward to welcoming you back for your third visit and ensuring it's another fantastic stay. Best regards, Surya.

10/10 – Uitstekend

Kerry

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All staff extremely kind, considerate and helpful always
21 nachten verbleven in oktober 2023
Reactie van Surya op 5 nov 2023
Warm greetings, Kerry! Thank you for taking the time to share your positive review. We're delighted to hear that you had such a wonderful experience during your stay with us. Our dedicated team strives to provide exceptional service, and it's heartwarming to know that you found our staff to be extremely kind, considerate, and helpful throughout your visit. We look forward to welcoming you back in the future. Best regards, Surya.

10/10 – Uitstekend

hannah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were very kind and the hotel was very clean
3 nachten verbleven in oktober 2023
Reactie van Surya op 31 okt 2023
Warm greetings, Hannah! Thank you for your feedback. We're delighted to hear that you had a wonderful experience with our kind and attentive staff. Maintaining a clean and comfortable environment for our guests is a top priority, and we're pleased to know that you found our hotel to be very clean. We hope to welcome you back soon for another enjoyable stay. Best regards, Surya.

8/10 – Goed

Satendra

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice big rooms, huge swimming pool, close to beach, staffs, food catering, room service, cleanliness, close to other eating places, security and reasonably priced.
11 nachten verbleven in oktober 2023
Reactie van Surya op 31 okt 2023
Warm greetings, Satendra! Thank you for taking the time to share your thoughts. We're delighted to hear that you enjoyed our spacious rooms, our expansive swimming pool, and our proximity to the beach. It's wonderful that you found our staff, food catering, room service, and overall cleanliness to your liking. We're also pleased that you found us conveniently located near other dining options and that you felt secure during your stay. We appreciate your feedback and hope to have the pleasure of welcoming you back soon. Best regards, Surya.

10/10 – Uitstekend

Russell

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.eveything great and lovely staff. Would stay again and recommend to others
11 nachten verbleven in oktober 2023
Reactie van Surya op 31 okt 2023
Warm greetings, Russell! Thank you so much for your awesome review. We're delighted to hear that you had a 5-star experience during your stay. We take pride in our lovely staff and are delighted that you enjoyed everything. Your recommendation means a lot to us, and we can't wait to welcome you back for another fantastic stay in the future. Best regards, Surya.

10/10 – Uitstekend

Steven

Reisde met familie en kleine kinderen
Very friendly staff
3 nachten verbleven in oktober 2023
Reactie van Surya op 18 okt 2023
Warm greetings, Steven! Thank you for taking the time to leave a review. We're delighted to hear that you had a great experience with our staff during your stay. Providing exceptional service is a top priority for us, and we're delighted to know that our team met your expectations. We hope to have the pleasure of welcoming you back in the near future. Best regards, Surya.

10/10 – Uitstekend

carl

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay, clean and comfy bed and house keeping do an excellent job cleaning your room.
11 nachten verbleven in september 2023
Reactie van Surya op 18 okt 2023
Warm greetings, Carl! Thank you for taking the time to share your wonderful review. We're delighted to hear that you had a great experience during your stay with us. Our team works hard to ensure our guests have a comfortable and clean environment, and we're pleased to see that our housekeeping team met your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future. Best regards, Surya.

10/10 – Uitstekend

geir

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Surya op 18 okt 2023
Warm greetings, Geir! Thank you for leaving us with an excellent rating. Look forward to welcoming you back soon. Best regards, Surya.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property good location and excellent value for money
1 nacht verbleven in september 2023
Reactie van Surya op 18 okt 2023
Warm greetings, Robert! Thank you for taking the time to leave such a positive review. It's wonderful to know that you found our location convenient and that you felt you received excellent value for your money. Thank you once again for choosing Ossotel, and we look forward to welcoming you back soon. Best regards, Surya.

10/10 – Uitstekend

TREVOR

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in augustus 2023
Reactie van Surya op 4 sep 2023
Warm greetings, Trevor! Thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and glad to know you enjoyed the overall experience. Look forward to welcoming you back soon. Best regards, Surya.

8/10 – Goed

Diane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
14 nachten verbleven in augustus 2023
Reactie van Surya op 28 aug 2023
Warm greetings, Diane! Thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and glad to know you enjoyed the experience. Look forward to welcoming you back soon. Best regards, Surya.

4/10 – Matig

Melissa

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
Our air conditioning filter in our room was absolutely disgusting. My partner had to clean it. The floors were stained and black mould on the tiles near bathroom. The glass in showers were not clean or our toilet. Also if your in bed by 10.30 bring earplugs because there’s a band on next door.
1 nacht verbleven in augustus 2023
Reactie van Surya op 28 aug 2023
Warm greetings, Melissa! Thank you for taking the time to share your feedback regarding your recent stay. We deeply apologize for the issues you encountered during your visit, and we appreciate your honesty as it helps us improve our services. We are truly sorry for the condition of your room, including the air conditioning filter and the cleanliness of the floors, bathroom tiles, showers, and toilet. This falls well below the standards we strive to uphold, and we are taking immediate action to address these concerns with our housekeeping and maintenance teams to ensure such incidents do not happen again. Your feedback is incredibly valuable to us, and we want to assure you that we are committed to making the necessary improvements to enhance the quality of our accommodations. If there's anything else you would like to share or discuss, please feel free to reach out directly.Once again, we apologize for the inconvenience you faced and thank you for bringing these issues to our attention. We hope you will consider giving us another chance to provide you with a better experience in the future.Best regards, Surya.

10/10 – Uitstekend

Jose Alas

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect
Perfect place to stay
3 nachten verbleven in mei 2023
Reactie van Surya op 19 jun 2023
Warm greetings, Jose Alas! Thank you for taking the time to leave us this review. It’s indeed our pleasure to have you stay with us and glad to know you found us the perfect place to stay in Legian. Look forward to welcoming you back soon. Best regards, Surya.

6/10 – Redelijk

John

3 nachten verbleven in mei 2023
Reactie van Surya op 14 jul 2023
Warm greetings, John! Thank you for taking the time to share your feedback with us. We appreciate your rating and would love to know more about your experience. If there's anything specific you'd like to highlight or suggest for improvement, please feel free to share. We value your input and are committed to delivering a great stay for our guests. Best regards, Surya.

10/10 – Uitstekend

Jillian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Thank you!
4 nachten verbleven in mei 2023
Reactie van Surya op 19 jun 2023
Warm greetings, Jillian! Thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and glad to know you enjoyed the overall experience. Look forward to welcoming you back soon. Best regards, Surya.

10/10 – Uitstekend

Catherine

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super convenient location 5min walk from beach, close to all shops, clean, good value for money. We always stop here for last night if we have been staying in Gillis/Canggu/Ubud as closer to airport and we can get in last minute shopping etc.
1 nacht verbleven in april 2023
Reactie van Surya op 25 mei 2023
Warm greetings, Catherine! Thank you so much for your kind review. We're delighted to hear that you found our location super convenient. We're also glad you found our place clean and a good value for your money. We appreciate your continued support and look forward to welcoming you back again soon. Best regards, Surya.

10/10 – Uitstekend

Catherine

1 nacht verbleven in april 2023
Reactie van Surya op 25 mei 2023
Warm greetings, Catherine! Thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and glad to know you enjoyed the overall experience. Look forward to welcoming you back soon. Best regards, Surya.

10/10 – Uitstekend

Mikael

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in april 2023
Reactie van Surya op 25 mei 2023
Warm greetings, Mikael! Thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and glad to know you enjoyed the overall experience. Look forward to welcoming you back soon. Best regards, Surya.

10/10 – Uitstekend

Debbie, Beverley

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our group were extremely impressed with the excellent service from all staff. The property was beautiful and clean and we loved our pool access rooms. We were ripped off by a money changer and they helped us without any fuss. We will definitely be back.
10 nachten verbleven in maart 2023
Reactie van Surya op 25 mei 2023
Warm greetings, Debbie! Thank you so much for taking the time to share your wonderful experience with us. We're delighted to hear that you and your group were impressed with our excellent service and enjoyed the beautiful and clean property, as well as the pool access rooms. It's always our goal to provide a memorable stay for our guests. We can't wait to welcome you back in the future. Best regards, Surya.

10/10 – Uitstekend

John Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great accommodations
Lovely hotel with great staff and excellent restaurant and bar attached
1 nacht verbleven in februari 2023
Reactie van Surya op 14 mrt 2023
Warm greetings, John Michael! Thank you for your time in writing this review. We appreciate your kind words about our staff and restaurant. Also, we are delighted to know you enjoyed your stay at OSSOTEL. Look forward to welcoming you once more. Best regards, Surya.

10/10 – Uitstekend

Gloria

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff where phenomenal bedroom incredible the hotel thinks of the little details which makes it a 10 out of 10 stay. Clean spacious amazing bed staff where the nicest most accommodating people i will stay here again
7 nachten verbleven in februari 2023
Reactie van Surya op 14 mrt 2023
Warm greetings, Gloria! Thank you for sharing your feedback from your stay! We appreciate your kind words about us. Our staff services are definitely one of the things that we are very proud of. We can't wait for your next stay soon. Best regards, Surya.

10/10 – Uitstekend

Catherine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and good price, we will be back in April. One of the comfiest hotel beds ever slept in! Super clean.
1 nacht verbleven in januari 2023
Reactie van Surya op 14 mrt 2023
Warm greetings, Catherine! Thank you for sharing your feedback from your stay! We appreciate your kind words about our price, bed, and cleanliness. Our location is definitely one of the things that we are very proud of! We can't wait for your next stay real soon. Best regards, Surya.

10/10 – Uitstekend

Leigh

Positief: Netheid, personeel en service
Friendly staff clean rooms good food great location
8 nachten verbleven in januari 2023
Reactie van Surya op 14 mrt 2023
Warm greetings, Leigh! Thank you for your time in writing this review. We appreciate your kind words about our staff, cleanliness, food, and location. Our strategic location is unquestionably our hotel's pearl for connecting with the neighborhood in the Legian area. We can't wait to have you stay with us again. Best regards, Surya.

10/10 – Uitstekend

Masahiro

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2023
Reactie van Surya op 14 mrt 2023
Warm greetings, Masahiro! Thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and glad to know you enjoyed the overall experience. Look forward to welcoming you back soon. Best regards, Surya.

10/10 – Uitstekend

Adam

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
10 nachten verbleven in januari 2023
Reactie van Surya op 14 mrt 2023
Warm greetings, Adam! Thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and glad to know you enjoyed the overall experience. Look forward to welcoming you back soon. Best regards, Surya.

10/10 – Uitstekend

John

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great stay at the Ossetel hotel. We would recommend this hotel and ideal for Kuta beach.
7 nachten verbleven in januari 2023
Reactie van Surya op 14 mrt 2023
Warm greetings, John! Thank you for taking the time to leave us this review. We are touched by your kind recommendation of our hotel and pleased to know you enjoyed your stay at OSSOTEL. Look forward to welcoming you once more. Best regards, Surya.

10/10 – Uitstekend

Belinda

9 nachten verbleven in december 2022
Reactie van Surya op 14 mrt 2023
Warm greetings, Belinda! Thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and glad to know you enjoyed the overall experience. Look forward to welcoming you back soon. Best regards, Surya.

10/10 – Uitstekend

DARCIE

8 nachten verbleven in november 2022
Reactie van Surya op 14 mrt 2023
Warm greetings, Darcie! Thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and glad to know you enjoyed the overall experience. Look forward to welcoming you back soon. Best regards, Surya.

10/10 – Uitstekend

Jeanette Maree

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful helpful friendly staff!
9 nachten verbleven in november 2022
Reactie van Surya op 14 mrt 2023
Warm greetings, Jeanette Maree! Thank you for sharing your feedback from your stay. We appreciate your kind words about us. Our staff services are definitely one of the things that we are very proud of! We can't wait for your next stay real soon. Best regards, Surya.

10/10 – Uitstekend

Piper

Reisde met partner, Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly and always helpful staff, beautiful pool, amazing location, private, room had everything we needed, affordable
Reactie van Surya op 14 mrt 2023
Warm greetings, Piper! Thank you for taking the time to write your feedback. We're pleased to have you stay with us and glad to know you enjoyed the overall experience. It's our goal to consistently ensure our facilities and services are efficient to maintain our standards. We'd like to express our gratitude for your compliments on our staff, room, pool, and location. We look forward to your next visit. Best regards, Surya.

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and tidy excellent service and very friendly helpful staff. Easy access to the beach.
6 nachten verbleven in september 2022
Reactie van Surya op 21 sep 2022
Dear Michael, thank you very much for taking the time to write your feedback. We are pleased to have you stay with us and glad to know you enjoyed the overall experience. We aim to exceed guest expectations and always try to make it the most memorable one. We would like to express our gratitude for your compliments on our cleanliness, services, and staff. We look forward to welcoming you back soon. Best regards, Surya.

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid
White
A little disappointing. Not as clean as it looks. No sun on the pool .Most of the hotel under renovation. We paid good money before covid ,so most people got it cheaper than us .Breakfast just ordering, if you wanted something different than the 4 choices ,you had to pay extra. Overall we don't think we will be back
10 nachten verbleven in juni 2022
Reactie van Surya op 21 sep 2022
Dear Anonymous, thank you for taking the time to write your feedback. However, we're sorry that you had a far from favorable experience at Ossotel. We are always open for feedback and eager to improve our product and services to ensure a wonderful experience for all of our guests. Once again, thank you for staying with us and hope we could serve you again in the future. Best regards, Surya.

8/10 – Goed

Tina

11 nachten verbleven in januari 2020
Reactie van Surya op 11 jun 2020
Dear Tina, thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and we are glad to know that you had enjoyed the experience at Ossotel. We look forward to welcoming you back soon. Best regards, Surya.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
プール&ビーチ
2泊しました。プールからビーチへのアクセスが良かった!プール横の裏口から出てビーチまで歩いてたったの2分!細い道を行きますが、なんか隠れ道みたいで良い感じ♪
1 nacht verbleven in maart 2020
Reactie van Surya op 30 mrt 2020
Dear Anonymous, thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and we are glad to know that you had enjoyed the overall experience at Ossotel. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. We’d like to express our gratitude for your compliments to our pool and beach access. We look forward to welcoming you back soon. Best regards, Surya.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
快適!
初めて泊まりました。部屋は清潔で快適です!また利用させて頂きます⭐︎
1 nacht verbleven in maart 2020
Reactie van Surya op 30 mrt 2020
Dear Anonymous, thank you for taking your time to leave us with a review. It’s our pleasure to have you stay with us and glad to know that you had enjoyed the overall experience. We’d like to express our gratitude for your compliments to our cleanliness. We look forward to your next visit. Best regards, Surya.