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Beoordelingen van Serela Legian Bali

3 out of 5
Serela Legian Bali
Jalan Lebak Bene No.168, Legian, Bali

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 19 van 89 beoordelingen" "
Gastenscore: 8 - Goed. 39 van 89 beoordelingen" "
Gastenscore: 6 - Redelijk. 17 van 89 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 89 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 89 beoordelingen" "

8,2/10

Netheid

7,8/10

Personeel en service

6,4/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

2,0/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Marianne

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Sans intérêt
Nous sommes venus de nombreuses années. . Malheureusement après le changement de manager tout s'est dégradé. 2 emails sans réponses. L'état de l'hôtel n'est plus ce qu'il était. Nous aimons créer des liens avec les Indonésiens. Mais on ne s'est plus senti à notre place en tant que touristes étrangers. N'a plus aucun intérêt à nos yeux.
3 nachten verbleven in juli 2023

10/10 – Uitstekend

Karen, Singapore

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location near the beach within walking distance. Room was nicely furnished. Bathroom cleanliness can be improved further but for the price I paid, no complains :)
1 nacht verbleven in augustus 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
清潔感がいり快適に過ごせました。
4 nachten verbleven in juni 2019
Reactie van LANANG (MR) op 2 aug 2019
Dear Sir/Madams, warmest greeting from Serela Hotel Legian-Bali. Thank you for your stay with and wonderful review and see you soon. Thank you, Best Regards, Hotel Management

6/10 – Redelijk

Heather, Australia

Reisde met een groep, Reisde met familie
No mini fridge in rooms. Pool steps were very slippery. A bit noisy with the sounds of dogs, roosters and traffic.
2 nachten verbleven in juni 2019
Reactie van Lanang (MR) op 2 aug 2019
Dear Sir/Madams, Warmest greeting from Serela Hotel Legian-Bali. Thank you for your staying with us and we will bring this issue to the next meeting. Thank you, Best Regards,

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid
Horrible smell in the toilet , poor breakfast , local tv channels .
10 nachten verbleven in juni 2019
Reactie van LANANG (MR) op 2 aug 2019
Dear Sir/Madams, Warmest greeting from Serela Legian-Bali Thank you for your staying with us and review and we will bring the issue to the next meeting. Thank you, Best Regards, Hotel Manager

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Good location. Modern looking. Room is small for the cost. My room had a lot of traffic noise. No refrigerator. If you want one you have to pay extra for it! Not worth the cost.
2 nachten verbleven in juni 2019
Reactie van LANANG (MR) op 2 aug 2019
Dear Sir/Madams, Warmest greeting from Serela Hotel,Legian-Bali Thank you for your staying with us and review and we will bring this issue to the next meeting. Thank you, Best Regards, Hotel Manager

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid
Room was supposed to have mini bar fridge but didn't had to wait 2 days to get it when it arrived it had mould around the seal and was very noisy.😕
13 nachten verbleven in mei 2019
Reactie van Lanang (Mr) op 11 okt 2019
Dear Sir/Madam, Warmest greeting from Serela Hotel legian Bali. Thank you for your review and we do apologize for inconveniences caused and we will bring the issue to the next meeting. Best Regards,

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, personeel en service en voorzieningen
No fridge, no clean daily sheets,no hot water,no international tv,no wifi .many years ago a nice place. Now run down , and the staff dont really care. No bar service, no food room service. Should be a backpackers hotel.
11 nachten verbleven in juli 2018
Reactie van Lanang (Mr) op 11 okt 2019
Dear Sir/madam, Warmest greeting from Serela Hotel Legian bali. Thank you for your review and we do apologize for inconveniences caused and we will bring the issue to the next meeting. Best regards,

10/10 – Uitstekend

Anna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome little hotel
Be here twice will be back again
3 nachten verbleven in februari 2019
Reactie van Lanang (Mr) op 11 okt 2019
Dear Anna, Warmest greeting from Serela Hotel Legian Bali Thank you for your wonderful review and see you soon. Best regards,

4/10 – Matig

Anna

Negatief: Staat van de accommodatie en faciliteiten
I am sorry to write this review..Having stayed many happy times at Serela, since it first opened, this was our most disappointing. The room appeared not to have been cleaned, after last guest? Hair on floor, dirty bathroom and generally not the level of cleanliness which had received in the past. This continued throughout our stay. The toilet was leaking water so it was always damp & smelling unpleasant. Our room was directly above the reception area & at 6.30am loud Indonesian music would begin to play and the pools water fountain would start?? Definitely no sleeping in!! This also continued until early evening. We asked to move room straight away, but as it was full, we had to endure this room for a few days. Once moved to a higher room, and not on the Reception side, the noise was less volume but continued, even after we questioned why so early?, throughout our stay. More disappointing changes was only one English tv channel?, breakfast is even more scarce & mostly Indonesian cuisine, towels are thin yellow and with holes! If you can receive a low rate for the room, Serela is in a good location, the staff are pleasant, it’s safe and has all the basics you need...if you plan to be out all day it will suffice, But at a higher rate...you can definitely find an alternative with more appeal.
8 nachten verbleven in december 2018
Reactie van Lanang (Mr) op 11 okt 2019
Dear Anna, warmest greeting from Serela Hotel LegianBali Thank you for your review and we do apologize for inconveniences caused and we will bring the issue to the next meeting. Best Regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
4 nachten verbleven in december 2018

10/10 – Uitstekend

Yvette

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great for a short stay.
Great little hotel, central location, lovely staff, cool pool.
2 nachten verbleven in november 2018
Reactie van Lanang (Mr) op 11 okt 2019
Dear Yvette, Warmest greeting from Serela Hotel Legian Bali Thank you for your wonderful review and see you soon Best Regards,

4/10 – Matig

Geverifieerde reiziger

6 nachten verbleven in oktober 2018

10/10 – Uitstekend

stuart

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
location just avoid the breakfast as ir is almost nonexistent good locstion will stay again
4 nachten verbleven in augustus 2018
Reactie van Lanang (Mr) op 11 okt 2019
Dear Stuart, Warmest greeting from Serela Hotel Legian Bali Thank you for your review and see you soon Best regards,

6/10 – Redelijk

wendy, Australia

Positief: Personeel en service, comfort kamer
Good for the price, lovely staff
Lovely staff but for a hotel only a few years old they really need to lift their game. Bed is super comfy but discolored and worn out linen and towels with holes in isn’t a good look. It all needs bleaching and replacing. No pool towels or cushions on the hard lounges by the pool. It’s Impossible to book direct as they never respond to emails. Tried to order room service dinner, literally nothing was available, tried to get a can of coke from the bar, none of that either. Price is good, but you get what you pay for which is a lack of facilities and service, Aside from the negatives, it’s a nice place with nice staff
7 nachten verbleven in augustus 2018
Reactie van Lanang (Mr) op 11 okt 2019
Dear Wendy, warmest greeting form Serela Hotel Legian Bali. Thank you for your review and we do apologize for inconvenience caused and will bring the issue to the next meeting.

8/10 – Goed

Marcel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juli 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
저는 만족합니다. I'm Satisfied.
전반적으로 진짜 좋아요. 최저가 예약을 하셨다면 제가 따로 말씀드린 단점에도 불구하고 이근방에서 제일 좋은 호텔중 하나라고 생각합니다.Overall really good. Despite the disadvantages I have mentioned, if you have made the lowest price reservation, I think it is one of the best hotels in this room. 저는 정말로 만족하지만 몇가지 선택에 도움이 될 단점이 있습니다. I am really satisfied. But there are some elements that will be negative for someone. 1. 가끔 변기에서 하수구 냄새가 납니다.Sometimes I smell sewers in the toilet. 2. 냉장고가 없습니다.There is no refrigerator. 3. 방청소할때 베게를 바닥에 두고 청소합니다.When cleaning the room, place the pillow on the floor and clean it. 4. 조명이 어둡고, 조명 스위치가 분산되어 사용이 불편합니다.The lighting is dark and the lighting switch is dispersed, making it inconvenient to use. 5. 수영장은 사용 가능하지만 작아요.Pool available but small. 6. 객실 와이파이가 자주 끊어져서 잘 확인하지 않으면 셀룰러 데이터로 전환됩니다.Room Wi-Fi is often disconnected and switched to cellular data if not checked. 7. 작은 개미가 종종 있지만 물린적은 없어요.(다른 벌레는 못봤네요.) I often have small ants but I have not bitten them. and I did not see any other bugs.
11 nachten verbleven in juli 2018
Reactie van Lanang(Mr) op 11 okt 2019
Dear Sir/madam, warmest greeting form Serela Hotel Legian Bali. Thank you for your great review and see you soon. Best regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Good spot
Budget hotel in the middle of Legian. Great staff, very clean.
21 nachten verbleven in juni 2018
Reactie van Lanang (Mr) op 11 okt 2019
Dear Sir/madam, Warmest greeting form Serela Hotel Legian Bali. Thank you for your review and see you soon Best regards,

10/10 – Uitstekend

Anto

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent location. Staff. Cleanliness. Fab bed.
9 nachten verbleven in mei 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location
This was second time stayed all good Staff excellent room cleaned daily Walk to beach Great location
11 nachten verbleven in maart 2018

10/10 – Uitstekend

Anna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in maart 2018
Reactie van Ika op 22 mrt 2018
Dear Anna, Warmest greetings from Serela Legian Hotel On behalf of Management and the staff Serela Legian Hotel, we would like to thank you for your feedback through Expedia. We appreciated your positive comment and great to know that you enjoyed your stay with Serela Legian Hotel Please share your experience stay in Serela Hotel Legian to your family, friends and colleague so that many people know about Serela Hotel Legian Once again thank you for staying at Serela Legian and we look forward to having you back in Serela Legian on your next trip. Thank you. With kind regards

2/10 – Ontzettend slecht

grant

Positief: Netheid, comfort kamer
Noisy horrible
Noisiest hotel I’ve ever stayed in I could hear someone throwing up in the bathroom next door!! Was like they were sitting beside me throwing up I had to leave!! Absolute rip off overpriced rubbish
Reactie van Ika op 22 mrt 2018
Dear Valued Guest, Warmest greetings from Serela Hotel Legian.. On behalf of Management and staff Serela Hotel Legian, we would like to thank you for your feedback through Expedia We are pleased to accept your feedback to improve our service in the future Once again Thank you,We look forward to welcoming you again to Bali and stay in Serela Hotel Legian With Kind Regards

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
Reception is helpfull, but facilities are quite basic. Small room, inconvienient bathroom doors, sink was half clogged, shower didnt get cleaned propperly, no mini fridge in room.
4 nachten verbleven in november 2017
Reactie van Ika op 17 nov 2017
Dear Valued Guest, Warmest greetings from Serela Hotel Legian.. On behalf of Management and staff Serela Hotel Legian, we would like to thank you for your feedback through Expedia.com We are pleased to accept your feedback to improve our service in the future Once again Thank you, We look forward to welcoming you for your next trip to Bali With Kind Regards Milka Sitorus

8/10 – Goed

toddy, 日本

Positief: Netheid, personeel en service en comfort kamer
立地、便利!全然快適に過ごせる!
とても、清潔に感じました。毎日シーツもタオルも水も掃除もしてくれて、この価格で、こんなに綺麗なんだとこの価格帯のホテルを他にも止まりましたが、ここはとてもよかったです。立地も便利に感じました。歩いてレギャンビーチまで行けるし、コンビニもレストランもホテルから隣、目の前にあります。唯一なかったのは冷蔵庫です笑 そんなに困りませんでしたね。
5 nachten verbleven in oktober 2017
Reactie van Ika op 15 nov 2017
Dear Valued Guest, Warmest greetings from Serela Legian Hotel On behalf of Management and the staff Serela Legian Hotel, we would like to thank you for your feedback through Expedia.com. We appreciated your positive comment and great to know that you enjoyed your stay with Serela Legian Hotel Please share your experience stay in Serela Hotel Legian to your family, friends and colleague so that many people know about Serela Hotel Legian Once again thank you for staying at Serela Legian and we look forward to having you back in Serela Legian on your next trip. Thank you. With kind regards Milka Sitorus

4/10 – Matig

Gary, Perth

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Disappointed
Thought with it being a new small hotel everything would be great . First night given room facing street couldn't sleep from noisey bar across road .moved to new room next day overlooking pool people still swimming after 10pm at night very loud . Have to request a fridge for room and will be provided if one becomes available. Stayed 10 nights and had same bed linen for the entire stay . Towels were old and grey some even had holes and no hand towels were provided. Breakfast was very limited with selection so we chose to eat elsewhere. Overall just disappointed
10 nachten verbleven in september 2017
Reactie van Lanang (Mr) op 11 okt 2019
Dear gary, warmest greeting from Serela Hotel Legian Bali Thank you for your review and will bring the issue to the next meeting. Best regards,

4/10 – Matig

Gemma, Australia

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not happy
Booked online on expedia. Ugraded to a deluxe room with a fridge but upon checking in realised there was no fridge in the room. Then foumd the door leading to the balcony was broken from someone previously breaking into the room!! A guy came up with a screwdriver and tried bending the latch back to make it lock again but it was obviously so damaged it needed to be replaced. I asked for another room, this one also had no fridge. The staff were mostly dismissive, unhelpful and made no efforts to reimburse me for the extra money id spent on my room upgrade which i never ended up getting!!! Very ubhappy and will absolutely never stay here again.
7 nachten verbleven in juli 2017
Reactie van Lanang (Mr) op 11 okt 2019
Dear Gemma, warmest greeting from Serela Hotel Legian Bali Thank you for your review and we do apologize for inconvenience caused Best Regards,

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Some problems
We moved rooms due to leaking water from the room above and paid extra for a pool view. Which was bigger but smelled like wet concrete.the rooms are not well designed.and they have three fridges for the whole hotel.!
5 nachten verbleven in augustus 2017
Reactie van Lanang (Mr) op 11 okt 2019
Dear Sir/madam, warmest greeting from Serela Hotel Legian bali Thank you for your review and we do apologize for inconveniences caused and will bring to the next meeting. Best regards,

8/10 – Goed

Symone

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Third time back to Serela
Fantastic stay. It's my third time staying at Serela. My only complaint was that the pool waterfall is turned on too early in the morning which woke me up. Travelled solo. Serela is in a good location for solo travellers. Close to the beach, good restaurants, good for walking to places.
5 nachten verbleven in juli 2017
Reactie van Lanang (Mr) op 11 okt 2019
Dear Symone, Warmest greeting from Serela Hotel Legian Bali Thank you for your great review and will bring the issue to the next meeting. Best Regards,

10/10 – Uitstekend

michelle, west australia mandurah

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel comfy beds clean and great location
Fantastic hotel new and modern .had a great holiday very peaceful .nice pool and great food..
7 nachten verbleven in juli 2017
Reactie van Lanang (mr) op 11 okt 2019
Dear Michelle, Warmest greeting from Serela Hotel Legian Bali. Thank you for your staying with us and review and see you soon Best regards,

10/10 – Uitstekend

Estella, Darwin NT

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect
We had to extend our stay two evenings in a row! The staff were fantastic regarding this. This hotel is a nice small hotel close to all facilities for shopping and nightlife. The breakfast consisted of a good variety of western and Indonesian. Mini mart right next door and Ted's bar across the road serve the coldest Bintang! Highly recommended!
6 nachten verbleven in mei 2017
Reactie van Lanang (Mr) op 11 okt 2019
Dear Estella, Warmest greeting from Serela Hotel Legian Bali. Thank you for your staying with us and review and see you soon Best regards,

10/10 – Uitstekend

Godfrey, Adelaide

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel cheap and modern
Always stay here now, best hotel in Denpasar. Great room with very comfortable bed (important) and great facilities. price wise very cheap and really good value overall
Reactie van Lanang(Mr) op 11 okt 2019
Dear Geodfrey, Warmest greeting from Serela Hotel Legian Bali. Thank you for your staying with us and review and see you soon Best regards,

10/10 – Uitstekend

godfrey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cheap modern and excellent hotel
excellent modern hotel, very good room and great service. Very good value at around 37Aus a night for what is a three and a half to four star hotel
Reactie van Lanang (Mr) op 11 okt 2019
Dear Godfrey, Warmest greeting form Serela Hotel Legian bali Thank you for your wonderful review and see you soon Best regards,

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very Disappointed
I was very disappointed with this hotel and would never stay there again. It is a hotel for Muslims, not Westerners. There was no fridge in the room and the rooms were very small. At 4pm one afternoon our room hadn't been cleaned so we had to ask for it to be done. We had been out all day so it wasn't that we were in the room and they were unable to clean it. On one occasion friends came to visit and were told I was out when I was in my room, they didn't even bother to ring through to see if I was there.
Reactie van Lanang(Mr) op 11 okt 2019
Dear Sir/madam,' warmest greeting from Serela Hotel Legian Bali Thank you for your review and we do apologize for inconveniences caused and will bring the issue to the next meeting. Best Regards,

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel is ok, but outside is really noisy. Room is fine, only fun was with defect.
Reactie van Lanang (Mr) op 11 okt 2019
Dear Sir/madam, Warmest greeting from Serela Hotel Legian Bali. Thank you for your staying with us and review and will bring the issue to the next meeting Best regards,

6/10 – Redelijk

chris, Australia

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Cheap but cheerful.
The rooms are small but very clean. The breakfasts are basic but the staff more than willing to cook you an omlette. Front desk staff very friendly to help. Breakfast spoilt by the heavy smoking of other guests. Unfortunately there is nowhere to escape from this.Could be dangerous for any one with asthma it was that bad. Disappointing pickup at airport as hotel driver handed bags over to bogus porter. Then there was a push for money. Not what you need when you are tired when you first arrive.
Reactie van Lanang (Mr) op 11 okt 2019
Dear Chris, Warmest greeting from Serela Hotel Kuta Bali. Thank you for your review and we do apologize for inconveniences caused and will bring the issue to the next meeting. Best regards,

6/10 – Redelijk

han

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
편안하고 심플한 호텔
가격에 비해 깔끔하고 경관이 아름다웠습니다
Reactie van Lanang (mr) op 11 okt 2019
Dear Han, warmest greet from Serela Hotel Legian bali Thank you for your review and see you soon Best regards,

4/10 – Matig

Santoso

Positief: Comfort kamer
Negatief: Netheid, personeel en service
Smells of "terasi" ruins my breakfast!!!
Reactie van Lanang (Mr) op 11 okt 2019
Dear Santoso, Warmest greeting from Serela Hotel Legian Bali. Thank you for your staying with us and review and will bring the issue to the next meeting Best regards,

8/10 – Goed

sue, perth

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
clean hotel
The hotel was ok, found staff not to be very friendly, the hotel is lacking in warmth, the rooms was very clean but I had to ask for toilet paper, they did not leave any even if you ran out and the internet was a hit and miss.
Reactie van Lanang (Mr) op 11 okt 2019
Dear Sue, Warmest greeting from Serela Hotel Legian Bali. Thank you for your staying with us and review and will bring the issue to the next meeting Best regards,

10/10 – Uitstekend

Simone, SP, Brasil

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente
Hotel limpo, confortável e localização maravilhosa!
Reactie van Lanang (Mr) op 11 okt 2019
Dear Simone, Warmest greeting from Serela Hotel Legian Bali. Thank you for your staying with us and review and see you soon Best regards,

6/10 – Redelijk

Marco, Sydney

Positief: Personeel en service
Negatief: Comfort kamer
Not Bad For The Price
We stayed there for 2 nights. Service was friendly however toilet was quite small and walls are thin for a hotel. there is only air con in the rooms so when you left to go outside, you were hit with the heat outside. At the end of the day, its not bad for the price.
Reactie van Lanang (Mr) op 11 okt 2019
Dear Marco, Warmest greeting from Serela Hotel Legian Bali. Thank you for your staying with us and review and will bring the issue to the next meeting Best regards,

6/10 – Redelijk

Geverifieerde reiziger

Positief: Comfort kamer

8/10 – Goed

brenda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
comfortable
newer cleaner boutique hotel at a decent price
Reactie van Lanang (Mr) op 11 okt 2019
Dear Santoso, Warmest greeting from Serela Hotel Legian Bali. Thank you for your staying with us and review and see you soon Best regards,

6/10 – Redelijk

Victoria, Singapore

Positief: Personeel en service, comfort kamer
No-frills, great location
This hotel is very well-located, just a short 7-minute walk from the beach. Loads of restaurants, bars and cheap shopping in the vicinity. Room is small and a little worn-in, could do with a spruce-up. In particular the bathroom was a little disappointing - tiny, dimly-lit and the water felt very strange, leaving us with an oily/unclean feeling. Plus points: very friendly staff who try their best to accommodate you. Pool is small but clean and private. Not bad for a short stay but if you're there more than 2 nights maybe look for other options.
Reactie van Lanang (Mr) op 11 okt 2019
Dear Victoria, Warmest greeting from Serela Hotel Legian Bali. Thank you for your staying with us and review and will bring the issue to the next meeting Best regards,

6/10 – Redelijk

Susanne, Perth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Suited my needs
The room was small and bathroom compact but suited my solo needs well. Room was clean and tidy and housekeeping did a great job during my stay. Minor things like a fridge and coffee cups would make this hotel even better. Walking distance to everything you could possibly need. Staff attentive and friendly. Pool area shaded but the water always felt warm to me. I had a deluxe balcony room facing the road. If you want quiet then ask for a room at the back facing the pool but can sleep through anything so wasn't a worry got me
Reactie van Lanang (Mr) op 11 okt 2019
Dear Susanne, Warmest greeting from Serela Hotel Legian Bali. Thank you for your staying with us and review and will bring the issue to the next meeting Best regards,

10/10 – Uitstekend

Michelle, Brisbane Australia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Close to beach and food and massages galore!
Excellent facilities. Beautiful pool, super comfortable bed and awesome air conditioning. Great area, within 5 Min walk to beach and close enough to night-life without hearing any of it. Corridors are a little noisy.
Reactie van Lanang (Mr) op 11 okt 2019
Dear Michelle, Warmest greeting from Serela Hotel Legian Bali. Thank you for your staying with us and wonderful review and will bring the issue to the next meeting Best regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

brenda, Adelaide

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great little budget priced hotel
nice room nice pool short walk to beach

8/10 – Goed

Klaus, Adelaide / South Australia

Positief: Netheid, comfort kamer
ok
hotel is clean and tidy but a bit dark in the room. No fridge but just ask as we did. rooms a bit small but as we just shower and sleep it was OK. Close to most things and importantly at the right place for traffic flow otherwise if you catch a cab further towards Kuta you have to keep going around the block as a lot of one ways.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My stay was fantastic, nice and friendly staff. My only disappointment was my room was the only one with no balcony and the one window did not open therefore the room was a little smelly of damp due to no ventilation and air con on the whole time.

4/10 – Matig

Carmel, australia

Positief: Netheid, comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Nice Hotel but lacking services.
As we arrived around midnight we were very disappointed there was no fridge or cold drinks, no cups to use tea & coffee facilities, we found out later that morning we needed to request a fridge & cups when booking!! The bed was very comfortable but the room & bathroom were very small. The next morning we went to the bar to get a cold drink & snack but had to call the 2 employees for attention as they were too busy with their mobile phone & tv and the same thing happened each time we required service as well as half the menu & drinks list was unavailable. we spoke to many other guests who were as disappointed as we were. We would have spent more money at the hotel if the service was good! They missed a lot of opportunities from us and other guests because of slack service. We also upgraded to a balcony room then found no chairs on the balcony so repeatedly requested a couple of chairs which were never supplied. All in all we were very disappointed.