Terrace | Kameruitzicht

Beoordelingen van Hotel Hotel - Member of Design Hotels

4 out of 5
Hotel Hotel - Member of Design Hotels
Travessa da Glória 22A, Lisbon

Beoordelingen

9,8

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 159 van 178 beoordelingen" "
Gastenscore: 8 - Goed. 17 van 178 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 178 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 178 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 178 beoordelingen" "

9,8/10

Netheid

10/10

Personeel en service

9,6/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Zhichao

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel with very nice employees. The breakfast is really good with a la car menu! Close to most tourist locations.
4 nachten verbleven in januari 2024
Reactie van Mariana Lefeber | Guest Relations op 4 mei 2024
Dear Zhichao, Thank you so much for taking the time to leave such a lovely feedback! Our team will be delighted to know you enjoyed your stay and our tasty breakfast. The hotel's location really is the cherry on top of the cake. We look forward to seeing you again :) Best regards,

10/10 – Uitstekend

helen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, very good breakfast
3 nachten verbleven in april 2024
Reactie van Mariana Lefeber | Guest Relations op 4 mei 2024
Dear Helen, Thank you so much for taking the time to leave such a lovely review! We are delighted to know our amazing breakfast left a mark on your stay. We're looking forward to see you again :) Best regards,

10/10 – Uitstekend

Antonio Herrero

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Servicio !! Son muy amables y están atentos a lo que se ofrezca. Tienen detalles de atención que pocas veces se ven ( nos regalaron las bebidas mientras esperábamos la habitación, nos regalaron una botella de vino para acompañar la cena, nos llevaron “pastel de nata” a la habitación como bienvenida… etc )
1 nacht verbleven in april 2024
Reactie van Leonor Simões Guest Relations op 21 apr 2024
Dear Antonio,We appreciate you taking the time to share your lovely thoughts with us.The whole staff truly values the importance of a memorable stay so we do our best to provide it for all our guests and we are very pleased to know you enjoyed all the small gestures the team created.We hope to see you again for another lovely stay :)

10/10 – Uitstekend

Jeffrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was lovely. It far exceeded my expectations. The food at the restaurant was exceptional. I had no idea that it would be that good.
1 nacht verbleven in april 2024
Reactie van Leonor Simões Guest Relations op 21 apr 2024
Dear Jeffrey,Thank you for taking the time to share your wonderful feedback with us!We are extremely happy to know your stay with us exceeded your expectations and that you had a wonderful time with us.We hope to welcome you again soon :)

10/10 – Uitstekend

Patrick

Reisde met partner
Positief: Voorzieningen
Très bon service et parlé français
3 nachten verbleven in maart 2024
Reactie van Leonor Simões Guest Relations op 21 apr 2024
Dear Patrick,Thank you for taking the time to share your feedback with us.We are happy to know you felt welcomed and had a good stay with us :)Best regards

10/10 – Uitstekend

Christine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La gentillesse et disponibilité du personnel, la localisation centre ville. Le petit déjeuner copieux et délicieux. La modernité de l'Hôtel. Pas de points négatifs.
3 nachten verbleven in februari 2024
Reactie van Mariana Lefeber | Guest Relations op 4 mei 2024
Dear Christine, Thank you so much for taking the time to leave such a positive and lovely review! Our team will be delighted to know they left such a good impression. The breakfast and the hotel's modernity really add up to the overall great experience. We look forward to your next visit :) Best regards,

10/10 – Uitstekend

Johan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2024
Reactie van Mariana Lefeber | Guest Relations op 4 mei 2024
Dear Johan, Thank you so much for taking the time to leave such a magical evaluation! The team is at your disposal when you decide to visit again :) Best regards,

10/10 – Uitstekend

Roberto

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fabuleux
Cet hôtel est vraiment au top, le personnel y est très serviable et compétent, l'hôtel est bien situé, propre, notre chambre était calme. Et surtout, le design en vaut la peine, le petit-déjeuner est parfait.
2 nachten verbleven in januari 2024
Reactie van Mariana Lefeber | Guest Relations op 4 mei 2024
Dear Roberto, Thank you so much for taking the time to leave such a positive and thoughtful review! We're delighted to know our beautiful hotel and its team/design left such a mark on you! We take great pride on our art and its portuguese artists. Also, there's nothing like a perfect breakfast to set the tone for the day :) We look forward to your next visit! Best regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really nice stay with a lovely staff. Only downside was that we didn't get our room cleaned the second day.
3 nachten verbleven in januari 2024
Reactie van Mariana Lefeber | Guest Relations op 4 mei 2024
Dear, Thank you so much for taking the time to give us your feedback! It's a pleasure to know our beautiful team took such great care of your stay. Regarding the cleaning, we're very sorry for that! We'll make sure to perfect it on your next stay with us :) Best regards,

10/10 – Uitstekend

arisleyda

1 nacht verbleven in januari 2024
Reactie van Mariana Lefeber | Guest Relations op 4 mei 2024
Dear Arisleyda, Thank you so much for taking the time to leave such a wonderful evaluation! The team looks forward to seeing you in the future :) Best regards,

10/10 – Uitstekend

Benita

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed my stay. The staff was accommodating and friendly. I mentioned it was my birthday and I was surpass with champagne and a small cake. Breakfast was amazing each day, and the private transport was very convenient. I loved it! Thank you!
4 nachten verbleven in januari 2024
Reactie van Mariana Lefeber | Guest Relations op 4 mei 2024
Dear Benita, Thank you so much for taking the time to leave such a wonderful review! The special touch of the small cake and champagne was meant to thank you for choosing us to spend such a special occasion :) We're very happy to know our breakfast and the transfer also ticked all your boxes! We look forward to see you again! Best regards,

4/10 – Matig

Eric

Negatief: Netheid
The shower tempret
6 nachten verbleven in januari 2024
Reactie van Mariana | Guest Relations op 4 mei 2024
Dear Eric, Thank you so much for taking the time to leave your most honest review! We're very sorry to know that you encountered issues with the shower temperature during your stay. Your feedback is very important for us to improve our services! We look forward to welcoming you back :) Best regards,

10/10 – Uitstekend

Mykhaylo

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hidden Boutique hotel with great bar and resto!
I am always skeptical of hotels with really high ratings, but if you are reading this, don't be. This hotel is just that good! It's an unassuming little hotel tucked away. It's a boutique hotel and comes with a ton of character (and instagrammable opportunities). We came here with a toddler who is very active and were worried about how kid friendly the hotel would be. But I gotta say, it was amazing. All of the staff were warm, friendly and attentive. I can't say enough about each and every one of them! Everyone got to know our little one and it was a pleasure being there. The restaurant is great and I loved their lobby bar. It's one of those places you come to even if you are not staying at the hotel. The hotel is very well placed on the outskirts of the old town and a 10 minute walk or trolley to top of the hill with a great view. Perfect location, we also came from the airport on metro with no issues. Biggest star for this hotel however, was if you are a parent. Our toddler was jet-lagged and very active, so at 5am I found myself entertaining her in the lobby. The staff was amazing, they gave me the keys to the yoga studio and the little one had a blast playing and using up her energy in the mornings. Super accomodating. Loved this hotel and will stay here again in a heartbeat!
3 nachten verbleven in december 2023
Reactie van Mariana | Guest Relations op 4 mei 2024
Dear Mykhaylo, Thank you so much for taking the time to create and share such a beautiful and thoughtful review :)It's especially heartwarming to hear that our team was so accommodating and kid-friendly, making your stay enjoyable and stress-free even with an active toddler. It's also wonderful to hear that you had a great experience at both the restaurant and the lobby bar. They really are our hidden gem!! We look forward to your next visit :) Best regards,

10/10 – Uitstekend

Andrea

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is very nice, and the professionalism and friendliness of the staff is just incredible.
7 nachten verbleven in december 2023
Reactie van Mariana | Guest Relations op 4 mei 2024
Dear Andrea, Thank you so much for taking the time to leave us such a magical comment! Our team will be delighted to know they left such a good impression. We always try to make our guests feel at home :) Looking forward to see you again! Best regards,

10/10 – Uitstekend

Matthieu

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice hotel
Absolutely amazing hotel with nice staff, great breakfast. Everything perfect
1 nacht verbleven in januari 2024
Reactie van Mariana | Guest Relations op 4 mei 2024
Dear Matthieu, Thank you so much for taking the time to leave such a wonderful review! When everything—from the staff to the breakfast—is top-notch, it can really elevate your stay to something memorable. We look forward to your next visit :)

10/10 – Uitstekend

Randi

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top star hotel in the city center
This is an amazing hotel directly in the center of Lisbon and we can only gove it our best recomandations. Top service, great breakfast, comfortable rooms and very good service. A real pearl in the center of Lisbon
1 nacht verbleven in december 2023
Reactie van Mariana | Guest Relations op 4 mei 2024
Dear Randi, Thank you so much for taking the time to leave us such a beautiful review! Our team is delighted to know you had such a good experience in HOTEL HOTEL and that part of it was because of our tasty breakfast and costumer service, Looking forward to see you again :) Best regards,

8/10 – Goed

Martin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr zentrale Lage und freundliches Personal
1 nacht verbleven in december 2023
Reactie van Mariana | Guest Relations op 3 mei 2024
Dear Martin, Thank you so much for taking the time to leave us your review! Our team really makes their best to make you feel at home. If you have any tip about things we can improve, don't hesitate to let us know :) Best regards,

10/10 – Uitstekend

Madsen

1 nacht verbleven in december 2023
Reactie van Mariana | Guest Relations op 3 mei 2024
Dear Julie, Thank you so much for taking the time to give us such an incredible evaluation! The team is looking forward to see you again :) Best regards,

10/10 – Uitstekend

julie

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in november 2023
Reactie van Mariana | Guest Relations op 3 mei 2024
Dear Julie, Thank you so much for taking the time to give us such an incredible evaluation! The team is looking forward to see you again :) Best regards,

10/10 – Uitstekend

Bernardo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent location. Friendly staff. Amazing atmosphere. Food is super good. The highlight of the hotel is its architecture and location
2 nachten verbleven in december 2023
Reactie van Mariana | Guest Relations op 3 mei 2024
Dear Bernardo, Thank you so much for taking the time to leave such a beautiful comment! An excellent location, friendly staff, amazing atmosphere and delicious food all contribute to making a stay memorable. We're very happy and proud of our team for taking such good care of you! We look forward to see you again :)

10/10 – Uitstekend

Carrie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay in a great location
1 nacht verbleven in december 2023
Reactie van Mariana | Guest Relations op 3 mei 2024
Dear Carrie, Thank you so much for taking the time to leave such a magical review! Finding a hotel that offers both comfort and convenience can really enhance the overall experience of a beautiful trip. Looking forward to see you again :)

10/10 – Uitstekend

BENEDICT

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect stay in llLisbon
Perfect hotel with staff that treats you like family. Location is close to everything yet quiet. Food is amazingly good.
3 nachten verbleven in december 2023
Reactie van Mariana | Guest Relations op 3 mei 2024
Dear Benedict, Thank you so much for taking the time to leave such an amazing review! Our team does their best to make our guests feel at home, even far away from their own place. It makes us extremely happy to know you had such a great time and enjoyed our services, such as the restaurant. We're looking forward to see you again :) Best regards,

8/10 – Goed

Wendy, Calgary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The breakfast here was great! My only complaint is that they didn’t provide hair conditioner and the cleanliness of the shower area was not to standard.
5 nachten verbleven in december 2023
Reactie van Mariana | Guest Relations op 3 mei 2024
Dear Wendy, Thank you so much for taking the time to leave us your honest review! We're very happy to know our breakfast left an amazing impression. However, we're very sorry for the lack of hair conditioner in the room. Our housekeeping team stores it and delivers upon request. Feedback like this is valuable for the hotel to improve its services and maintain the standards. We hope to receive you again in the future :) Best regards,

10/10 – Uitstekend

Mike

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I’m
We really like the location. Our room was clean the whole place was clean. Nice bar. Restaurant was great. Nice big yoga room. We will definitely go back
2 nachten verbleven in december 2023
Reactie van Mariana | Guest Relations op 3 mei 2024
Dear Mike, Thank you so much for taking the time to leave such a positive review! We're very happy to know you had the opportunity to enjoy our services such as the bar, restaurant and yoga room. The location really is a big bonus on top of it all. We're looking forward to see you again :) Best regards,

10/10 – Uitstekend

Muqiu

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic hotel! Great location and the best services. I loved it so much.
2 nachten verbleven in november 2023
Reactie van Mariana | Guest Relations op 3 mei 2024
Dear Muqiu, Thank you so much for taking the time to leave us such a beautiful review! It means a lot to know our team made your stay even better. Hotel Hotel is looking forward to receive you again :) Best regards,

10/10 – Uitstekend

Antonio

4 nachten verbleven in november 2023
Reactie van Mariana | Guest Relations op 3 mei 2024
Dear Antonio, Thank you so much for taking the time to give us such a beautiful evaluation! The team is at your disposal if you decide to visit Lisbon again :) Best regards,

10/10 – Uitstekend

Mounia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van Mariana | Guest Relations op 3 mei 2024
Dear Mounia, Thank you so much for taking the time to give us such an incredible evaluation! The team is at your disposal for your next Lisbon trip :) Best regards,

10/10 – Uitstekend

Norman, Miami

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in november 2023
Reactie van Mariana | Guest Relations op 3 mei 2024
Dear Norman, Thank you so much for taking the time to give us such a beautiful evaluation! The team is at your disposal if you decide to visit Lisbon again :) Best regards,

10/10 – Uitstekend

Roger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ausnehmend schönes, stylisches Hotel. Komfortable und praktische Zimmer und ein sensationelles Frühstück. Super freundliches und hilfsbereites Personal. Sehr zu empfehlen, wir kommen auf jeden Fall wieder
3 nachten verbleven in november 2023
Reactie van Constanza Gonzalez - Welcome Team op 27 nov 2023
Dear Roger, Thank you very much for your sweet message. We are delighted to know that you enjoyed the comfort of the rooms and also the delicious breakfast. Thanks for highlighting the amiability of the Staff.And yes, we look forward to welcoming you back! Best Regards,

10/10 – Uitstekend

Jessica

4 nachten verbleven in november 2023
Reactie van Mariana | Guest Relations op 3 mei 2024
Dear Jessica, Thank you so much for taking the time to give us such a magical evaluation! We're looking forward to receiving you again in the future :) Best regards,

10/10 – Uitstekend

Pierre

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good value
Compact room, but very functional. Very comfortable bed. Good breakfast (not a huge amount of choice, but good fresh products). Very convenient location.
1 nacht verbleven in november 2023
Reactie van Kind Regards, Constanza Gonzalez. Welcome Team op 19 nov 2023
Dear Pierre, Thank you very much for sharing your words. We are glad to read that you found the room comfortable and functional. Although you didnt find too much variety at Breakfast, it is very appreciated that you highlighted how fresh are our products, the team makes the effort to offer homemade pancakes, warm croissants, and different types of eggs, and to provide you with the freshness of all the fruits. We look forward to welcoming you again, thank you one more time for your time.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good city hotel
Nice room, comfy bed, great housekeeping. Breakfast was good too but will be nice if they had nata tarts too as you are in Lisbon! They did offer on arrival which was nice. Bar staff need more training. Steak sandwiche was tasty but that was the only food I had there. Free bottle of wine as Gold member was available for lunch or dinner.
3 nachten verbleven in november 2023
Reactie van Constanza Gonzalez - Welcome Team op 19 nov 2023
Dear Guest, Thank you very much for taking the time to get back to us.We are delighted to know that you felt comfortable in the room and that you liked the traditional sweets from Portugal. Regarding the training for the Bar, and the preferences for the preparation of the food, we are committed to registering your words and doing our best to improve the quality of the Hotel, thank you very much for helping us with that task. Hope you can join us in another opportunity, Best Regards,

10/10 – Uitstekend

Annika

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fyra dagar Systerresa till charmiga Lissabon
Hotelhotel är ett drömställe på många sätt! Placering med promenadavstånd till viktiga platser. Det är backigt men hotellet ligger plant på en liten bakgata bredvid stora avenyn. Nära till Metro, nära till restauranger, utsiktsplatser och folkliv i charmig stadsdel! Vi blev väl mottagna och i receptionen fick vi suverän hjälp tjej från Brasilien med rekommendationer. Hon rita in aktiviteter och platser att besöka på en karta. Den hade vi stor glädje av. Hon hade själv turistat i ett år! Detta gjordes medans vi väntade på vårt rum, som skulle iordningställas till två bäddar istället för en dubbelsäng. Vi blev erbjudna dryck och fick rapporter om hur det gick. Sen gick det inte att lösa, men det gjorde inget. Rummet var fint. En av oss fyllde år och detta uppmärksammades med bakelse och grattiskort! Vi tyckte mycket om den personliga servicen! Frukosten är fantastisk! Inget saknas. Vi testade hela frukostmenyn. Gröt, ägg, pannkakor och fina smörgåsar. Det gick att dela. Vi åt även lunch och en middag på hotellet. En sushi som var fantastisk! Vi blev bjudna på en guidad tur av hotellet. En ung kvinna som läste turism på högskolan gav oss två unika timmar. Ni lär mig och jag lär er. Det var supertrevligt och roligt att träffa några av de andra gästerna från andra länder! Kul! En kväll var vi trötta av alla backar och upplevelser, så vi beslöt oss hör att hitta någonstans att äta alldeles i närheten.Italienska restaurangen La Cucina höjdare! Kvällen avslutades på Bettys pianobar!
4 nachten verbleven in oktober 2023
Reactie van Constanza Gonzalez - Welcome Team op 11 nov 2023
Dear Annika and Anna, What a beautiful, encouraging, dedicated message. We really appreciate you taking the time and effort to write such kind words. Regarding the Hotel highlights, it is true that the location is comfortable and strategic, considering how hilly is the Portuguese Capital. We are glad that you received recommendations for you both to enjoy the city and the charms of Lisbon. We wanted you to have a memorable birthday celebration, it is our way of saying thank you for choosing our space for such a special occasion. We regret to know that you couldnt satisfy your expectations with the availability of the twin beds, we made our best effort to provide you with that comfort, and we say sorry, and is a mark for us to improve. It is very encouraging to read the compliments for the Hotels Gastronomy, the fresh and varied breakfast, and the delicious and interesting lunch and dinner menu. We are delighted to know that you could enjoy the Tour, guided by our wonderful colleague, and that you met other guests, and other members of the Hotel during your stay. After so many different activities, we can understand that a quiet plan for the last night is more suitable, it is good to know that you could find a nearby and nice Italian Restaurant. Luckily, around the Hotel is possible to find reliable food options. Annika and Anna, once again, thank you for this generous message. We look forward to receiving your visit again and making it more and more special. Warm Regards,

10/10 – Uitstekend

Peta

4 nachten verbleven in november 2023
Reactie van Mariana | Guest Relations op 3 mei 2024
Dear Peta, Thank you so much for taking the time to give us such a magical evaluation! We're looking forward to receiving you in the future :) Best regards,

10/10 – Uitstekend

Johan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in november 2023
Reactie van Mariana | Guest Relations op 3 mei 2024
Dear Johan, Thank you so much for taking the time to give us such a magical evaluation! We're looking forward to receiving you in the future :) Best regards,

10/10 – Uitstekend

Fallon, ATLANTA

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of the most amazing hotels I've ever stayed in. Service was unmatched and the restaurant/bar is surreal. One of the best meals ever. Location is prime. Would recommend and will definitely stay again
1 nacht verbleven in november 2023
Reactie van Constanza Gonzalez - Welcome Team op 11 nov 2023
Dear Fallon, It is a pride to read that our Hotel was one of the most amazing ones that you have stayed in, those are beautiful words.We are glad to know that you liked and enjoyed the Hotels gastronomy, the delicious food, and the innovative cocktails and local wines from the Bar. And also, that you found the location comfortable. Thank you once again for coming back to us, we remain at your disposal for future visits. Kind Regards,

10/10 – Uitstekend

Alan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Boutique heaven
We had an excellent stay in the hotel. The staff were very helpful and knowledgeable. My wife is celiac and her food needs to be gluten free - the staff were great at breakfast and when we ate in the hotel pointing her in the right direction. The hotel is a boutique hotel centrally located which made sightseers easy. It had a pool within the hotel and was surrounded by greenery which was very calming. I can’t emphasise enough how good the staff were. Would be very happy to return.
3 nachten verbleven in september 2023
Reactie van Constanza Gonzalez - Welcome Team op 11 nov 2023
Dear Alan, Thank you very much for writing this positive and optimistic feedback. We are glad to know that you felt the assistance of the staff and that everyone could attend to the food needs of your partner. As you said, the pool and the garden are areas worthy of a visit, we are delighted to know that you could enjoy them. Looking forward to welcoming you again! Best Regards,

10/10 – Uitstekend

Janet, Sutton

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a wonderful stay at this hotel. It’s nature inspired decor was a delight and the rooms were well equipped and very clean. But what made this property stand out was the service from the staff, the added amenities such as welcome drink at check in and hospitality treats in our room, and the amazing free breakfast. We were not able to have dinner at Animals, their in house restaurant , but the menu looked wonderful. Location was perfect for walking to Lisbon’s best neighborhoods and transportation. We only had two nights but wished we could have stayed longer. Will certainly return on our next visit.
2 nachten verbleven in oktober 2023
Reactie van Constanza Gonzalez - Welcome Team op 11 nov 2023
Dear Janet, Thank you so much for replying to the Hotel, and with such precious words. Your highlights related to the nature, decor, and rooms are very appreciated. Thank you for letting us know that you noticed the details and the treat from the Staff, we are very happy to know that we made your stay enjoyable, it is also encouraging. Hope next time you can experience the Restaurant, as you referred, the Breakfast is very good, therefore the menu for Dinner and Lunch follows the same luck, and it is worth trying. Looking forward to receiving your visit in a new opportunity. Best Regards,

10/10 – Uitstekend

joy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in oktober 2023
Reactie van Mariana | Guest Relations op 3 mei 2024
Dear Joy, Thank you so much for taking the time to give us such an amazing evaluation! We're looking forward to have you back with us :)Best regards,

10/10 – Uitstekend

Jan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Recommended to couples that can walk a bit
The Hotel has an excellent location with a short walk to down town with all restaurants and bars that you need. If you like details in the decorations you will love this hotel. Small with a great staff. Lovely breakfast with everything you might want and very fresh and clean. The room called small was east big enough for two even with a suitcase each. Clean. Very nice shower/bathroom. A very small fridge so you can’t store anything else than the minibar stuff. They offer a walking kit with small shoulder bag and bottles of water. Hard beds but very clean and comfortable linen/bed sheets. We like hard beds so it was perfect. The room and the whole hotel has a good smell. It’s not totally soundproof so if you are a light sleeper you might find small problems with lots of airplanes passing or people talking in the pool area. We can recommend this hotel for couples. Close, friendly, fresh, nice, great breakfast etc. We loved our stay.
2 nachten verbleven in oktober 2023
Reactie van Constanza Gonzalez - Welcome Team op 21 okt 2023
Dear Jan, We are delighted to read your words, thank you very much for taking the time to think, create, and reply to us. The team is glad to know that you enjoyed your stay, the staff, and the fresh products of the breakfast and that you found the room and the bed suitable to your preferences. It is also true that the location is very comfortable, and no hills on the way to the Hotel, which is a fortune here in Lisbon. We hope to receive you here more times. The team remains atyour disposal and wish you a wonderful day! Best Regards,

10/10 – Uitstekend

Malgorzata

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All good
5 nachten verbleven in oktober 2023
Reactie van Constanza Gonzalez - Welcome Team op 14 okt 2023
Dear Malgorzata, Thank you for giving us your opinion!We are pleased to read that you felt everything good during your stay. Hope to have you here again! Best Regards,

10/10 – Uitstekend

JF

5 nachten verbleven in oktober 2023
Reactie van Mariana | Guest Relations op 2 mei 2024
Dear JF, Thank you so much for taking the time to leave us such an incredible evaluation! The team looks forward to welcoming you back :) Best regards,

10/10 – Uitstekend

Maria cecilia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Adorei o hotel no geral, novo, atendimento muito bom, bem localizado e comida bem saborosa! Com crtza voltarei a me hospedar lá.
2 nachten verbleven in oktober 2023
Reactie van Constanza Gonzalez - Welcome Team op 14 okt 2023
Estimada Maria Cecilia, Muito obrigado por te dedicado o seu tempo a escrever estas palavras. Ficamos felizes que senhora gostou, e que deseja voltar. Iremos a recebê-la gratamente. Atentamente.

10/10 – Uitstekend

Michael, Toronto

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location very close to shopping, best restaurants and nightlife. Quiet oasis in the middle of Lisbon’s hustle and bustle. Staff are exceptional at providing great customer service. Would highly recommend as a boutique hotel in a great location in downtown central Lisbon.
4 nachten verbleven in oktober 2023
Reactie van Constanza Gonzalez - Welcome Team op 14 okt 2023
Dear Michael! Thank you very much for taking the time to reply to us! We appreciate it, such encouraging words pushes us to get better! We are truly glad that you enjoy the location and the nature of our Oasis. Hope you come back to Lisbon and to our space too! Kind regards,

10/10 – Uitstekend

Rima

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2023
Reactie van Mariana | Guest Relations op 3 mei 2024
Dear Rima, Thank you so much for taking the time to give us such an amazing evaluation! We're looking forward to have you back with us :)Best regards,

10/10 – Uitstekend

Adam

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Mariana | Guest Relations op 2 mei 2024
Dear Adam, Thank you so much for taking the time to leave us such an amazing evaluation! The team looks forward to welcoming you back :) Best regards,

10/10 – Uitstekend

IRAN

2 nachten verbleven in september 2023
Reactie van Mariana | Guest Relations op 3 mei 2024
Dear Iran, Thank you so much for taking the time to give us such an incredible evaluation! The team is at your disposal for your next Lisbon trip :) Best regards,

10/10 – Uitstekend

Randall

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good central location for visiting Lisbon
Overall I enjoyed our stay at Hotel Hotel. The property itself is beautiful and the restaurant is fantastic - plan to eat at least one dinner at the lobby restaurant it's that good. The pool area is a little oasis that was enjoyable to sit around in the morning for breakfast. The rooms - at least ours - was a bit on the small side, but it has everything you could need. We had one of the rooms with a terrace which was really nice to be able to step outside and enjoy coffee or a glass of wine. The bed is incredibly comfortable, so A+ there. We did find the rooms to be a little noisy. The doors to the elevator lobby don't seem to seal especially well so it was pretty common to hear people coming and going on the elevator and to hear housekeeping in the morning. The breakfast overall is good - a nice menu of things to order from - but the process is a little chaotic so expect to wait for a while before someone notices you need coffee and to order. On arrival to our room, we had a really nice spread of fruit, pastries and sparking wine - but for some reason it was a cheap wine from Italy that was essentially sugar water! Part of the reason to visit Portugal is for the incredible wines, so it was a little off-putting to not get a local wine. It was free so I can't complain too much, but those little touches are what one expects staying in a more expensive property.
5 nachten verbleven in september 2023
Reactie van Constanza Gonzalez - Welcome Team op 14 okt 2023
Dear Randall, Thank you very much for writing these special and beautiful words, and for taking the time to do it! It is truly satisfying to read how you enjoyed the experiences in our Hotel, the restaurant, the breakfast, your room, and the details that the staff daily try to do in order to provide you with a special time in the Portuguese Capital. We regret to read that you felt uncomfortable with the size of your room, and the external sounds that you felt during your stay. Hope that if you choose us for another opportunity we have this inconvenience solved. Regarding the wine product, and its quality, we are sorry that it didnt meet your expectations, and we are going to work on that. Once again, thank you very much for your precision, the no so good things help us to improve, and the compliments encourages us to get better. We look forward to welcoming you as a guest again! Warm Regards,

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First class all the way, particularly the staff!!
2 nachten verbleven in september 2023
Reactie van Constanza Gonzalez - Welcome Team op 14 okt 2023
Dear David, Thank you very much for replying to us! It is very nice to read that you felt comfortable and satisfied with the members of the staff. We enjoyed your enjoyment. Hope to welcome you here again! Best Regards,

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
From the time we arrived through to check out the level of service was excellent. First impressions are important and Constantine on reception was a great ambassador for the hotel and made us feel thoroughly welcomed. The hotel facilities are excellent and the restaurant was particularly good with the staff very friendly and helpful. The hotel location is great for easy access to most attractions. Lisbon is a friendly and vibrant city with much to see and do. We had a fantastic hotel.
5 nachten verbleven in september 2023
Reactie van Constanza Gonzalez - Welcome Team op 26 sep 2023
Dear Paul and Elaine, Thank you very much for taking the time to reply to us so kindly and beautifully! We are glad that you enjoyed your stay from your arrival to your departure. Thank you for highlighting the good things such as the staff team, our gastronomy and the comfortable location. We look forward to welcoming you soon. Hope you had a nice trip back home. Kind Regards,