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Beoordelingen van Lux Lisboa Park

4 out of 5
Lux Lisboa Park
Rua Padre Antonio Vieira, 32, Lisbon

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 149 van 264 beoordelingen" "
Gastenscore: 8 - Goed. 85 van 264 beoordelingen" "
Gastenscore: 6 - Redelijk. 29 van 264 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 264 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 264 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,2/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Rob

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
lux lisboa hotel - lissabon
shuttle service frm airport to hotel 10 out of 10 reception check in 10 out of 10 room 10 out of 10 service 10 out of 10 swimmingpool on the roof 10 out of 10 restaurant on the roof top 10 out of 10 quality 10 out of 10 location towards the centrum - ok even though you have to clim the hill back to the hotel afterwórds overall the very nice experience
6 nachten verbleven in oktober 2021
Reactie van Guest Relations op 13 okt 2021
Dear Mr.Rob, Thank you for your preference and for choosing Lux Lisboa Park during your stay in Lisbon. We are delighted to hear that you have enjoyed a pleasant stay with us. We are committed to our guests well-being and satisfaction on a daily basis. We hope to welcome you back soon! Warm regards, Carlota Leitão Lux Lisboa Park Team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service
Fijn hotel, vriendelijke medewerkers, heerlijk ontbijt en leuke bar en pool op het dak
2 nachten verbleven in oktober 2019

8/10 – Goed

Geverifieerde reiziger

4 nachten verbleven in juni 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tof, modern luxe hotel met een gezellige bar waar je zalig kan eten! Ook de bedden slapen zalig!
3 nachten verbleven in januari 2019
Reactie van Cláudia Freitas op 30 jan 2019
Dear Guest, In the name of Lux Lisboa Park Team, we thank you for choosing to stay with us! Looking forward to welcoming you once more. Kindest regards

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Nieuw hotel: airco deed het niet. Bij geopende buitendeur veel lawaai van verkeer en vliegtuigen. Douchewand lekte op de kamervloer

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Aanrader!
Zeer goed hotel en heel vriendelijk personeel!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Leuk nieuw hotel, design. Super personeel !
We hadden een grote familiekamer, met 2 aparte delen. Elk een eigen kamer met doorgang. Leuke badkamer. Zelfs een lounge op de beide kamers. Heel strak en design aangekleed !

10/10 – Uitstekend

Andra

Good
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Exceptional !!!
Great location with lot of great shopping and restaurants around. Hotel staff was very accommodating and took care of everything from recommendations to small treats to make stay pleasant. On our last night, we had a mishap on a tour bus which made getting dinner impossible. We called the hotel to learn about options and when we got back, they left us sandwiches, fruits and drinks in our room. We were blown away by their kindness and wonderful reception! Feeling felt is what hospitality is about. A+
4 nachten verbleven in oktober 2023

10/10 – Uitstekend

Bhupinder, Slough

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool and staff
5 nachten verbleven in oktober 2023

6/10 – Redelijk

Alireza

Reisde met een groep
Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
They have a cockroach and bug problem at the hotel and I am not sure if anything is done about it. The building is poorly built and already you can see wearing out on some facilities without proper repair. Has a lot of potential though. The pool is nice and staff are very friendly.

10/10 – Uitstekend

JORGE Noguera

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nos entregaron la habitación temprano, excelente servicio y ubicación.
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Kristina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel! We stayed here on the last leg of our 10-Day trip to Portugal, and it was the perfect place to unwind and relax a bit. They gave us a room upgrade for our anniversary and even sent some Champaign to the room. Our room and the entire hotel was clean, comfortable and the staff was excellent. It’s not the most centrally located, but it’s a short walk to the metro.
2 nachten verbleven in september 2023

10/10 – Uitstekend

Linda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent. From reception , to the e bikes, rooftop pool and bar, to early check out. Would definitely stay here again
1 nacht verbleven in september 2023

8/10 – Goed

Susan Anne

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Would have liked some tea/coffee facilities in the room. Not towel rail in bathroom. Modern and friendly hotel.
3 nachten verbleven in september 2023

6/10 – Redelijk

Claudia

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very kind personal and very good services, we loved it to stay there and we will visit the hotel again
3 nachten verbleven in augustus 2023

8/10 – Goed

Angelique

7 nachten verbleven in juli 2023

8/10 – Goed

Jan Merrild

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rigtig godt hotel men lidt for langt fra centrum
Godt hotel med god service. Dog en smule for business-agtigt og lidt for langt fra centrum. Og den opvarmede pool var alt for varm. Men alt i alt et godt hotel
5 nachten verbleven in juli 2023

6/10 – Redelijk

Selina

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Ok but not amazing.
It was fine but not the luxury experience that we were hoping for. The rooftop bar did not open until 12 so you could not get a drink if you were sitting at the pool before then. It then closed at 6 or 7 so you could not have a drink or snack and sit out in the evening and appreciate the view. The jacuzzi was not working. The rooftop was what attracted us to the hotel so it's limitations were disappointing. In addition to this the hotel did not take the bed cushions etc in overnight or when it was predicted to rain so it was soaked through in the mornings from condensation and also from the rain. It would have taken very little effort to make this happen. There was no kettle or tea and coffee facilities in the room. No minibar in the room, only one small bottle of water left each day even though the occupancy was for 2 people. Whilst the staff were lovely and tried to be very helpful the experience felt a bit impersonal and underwhelming. In addition as a Hotel.com gold VIP there were offers for early checkin and late checkout and a room upgrade were available. We arrived at 11.30am and no early checkin available, no upgrade available and after pushing very hard we managed to get a late checkout for 1.15pm instead of 12pm.
3 nachten verbleven in april 2023

10/10 – Uitstekend

John

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel with wonderful staff
3 nachten verbleven in februari 2023

6/10 – Redelijk

Jessica

2 nachten verbleven in januari 2023

10/10 – Uitstekend

Mirsada

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2023

10/10 – Uitstekend

Phillippa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel, staff and location!
The staff were fantastic - nothing was a problem. The hotel was perfect - great rooms, outdoor rooftop pool heated Year round, and superb location for exploring Lisbon! We will come back and stay here again
3 nachten verbleven in december 2022

6/10 – Redelijk

Sandra Jean

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was kind & helpful. Our room thermometer did not work correctly which caused the room to be cold. After our second night we were moved to another room, but there was no reduction to price we paid or complimentary consideration offered to us. The rooms are an open concept and do not provide comfortable bathroom privacy. The rooms are small & don’t offer sufficient space to hang clothes, towels or robes.

6/10 – Redelijk

Michael

Positief: Personeel en service
Quiet street location with easy walking access to nice park and good restaurants. Safe, not so touristy area. Note Expedia site states free, valet parking. It was neither free (20 euros), nor valet.
1 nacht verbleven in november 2022
Reactie van Guest Relations op 14 jan 2023
Dear Mr. Lear,Thank you for your preference and for choosing Lux Lisboa Park during your stay in Lisbon. We are very pleased to hear that you enjoyed our location. We're sorry to hear you were expecting the parking to be free. However, as you can check in Expedia in the section "parking and transport" it says that we offer free valet. Nevertheless, the parking has an extra cost of 20 euros and if one of our bellboys is available he will be very pleased to park the car for our guests (upon availability).Thank you for taking some time to gives us feedback about your stay, your opinion is really important for us to keep improving our services.We hope to welcome you back soon!Warm regards,Iara TeixeiraGuest Relations

8/10 – Goed

Giuseppe

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Buon hotel, ottimo il rooftop con piscina , molto tranquillo, un po' distante dalla metro , e sicuramente da migliorare nei piccoli dettagli che fanno la differenza, come la colazione che non mi hanno permesso di fare 15 minuti prima dall'orario di apertura, ci hanno offerto di portare un sacchetto take away( abbiamo rifiutato), e al mattino abbiamo chiesto alla reception almeno un caffè e un cappuccino, portati a mano senza neanche metterli su un vassoio( servizio da ostello) , e sicuramente la non disponibilità della reception( ragazza poco disponibile e atteggiamento molto discutibile) nel non accogliere una nostra richiesta di fare una semplice colazione 15 MINUTI PRIMA DELL'ORARIO DI APERTURA, per di più quando dovevo andare via, mi hanno chiesto di pagare il garage, ma io non avevo nessuna macchina, hanno sbagliato a mettere nel mia stanza che avevo usufruito di questo....ripeto sicuramente un buon hotel ma sono I PICCOLI DETTAGLI CHE FANNO LA DIFFERENZA tra un buon hotel e un un'eccellente hotel!!!!!
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Alexandria

1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Chloe

1 nacht verbleven in september 2022

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good design hotel
Great hotel with modern interior and good design. We had room 307 that looked onto an unappealing courtyard. Rooms are tight and location is not the best. Staff is incredible!
2 nachten verbleven in september 2022

10/10 – Uitstekend

Gry

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in september 2022

6/10 – Redelijk

Jamie

Reisde met een groep
Positief: Netheid, personeel en service
1 nacht verbleven in augustus 2022

10/10 – Uitstekend

paul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in juni 2022

10/10 – Uitstekend

Eva Birna

2 nachten verbleven in juni 2022

8/10 – Goed

Jane

2 nachten verbleven in juni 2022

8/10 – Goed

Loïc

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel bien mais un peu loin du centre ville
3 nachten verbleven in mei 2022

10/10 – Uitstekend

Andrea R

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel, super friendly staff, and very clean. Unfortunately it was far from the main tourist areas so we had to Uber into those areas every day. We just did not realize the distance. One thing....the bathroom area is surrounded y mirrors, and open glass to the bed area. It made it very difficult to have privacy in the sink area. I am not sure why they had a window like divider between the two areas. At least offer a curtain to close it if someone wants privacy.
3 nachten verbleven in mei 2022

8/10 – Goed

Serge

1 nacht verbleven in mei 2022

8/10 – Goed

Rodrigo

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice deal whilst in Lisbon
Good hotel overall. Breakfast, rooms, nice bathroom and shower. Pool could be better. Not sunny up there.
5 nachten verbleven in december 2021

10/10 – Uitstekend

Catherine

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel with very friendly and helpful staff! Modern decor. Have enjoyed my stay!
1 nacht verbleven in maart 2022
Reactie van Guest Relations op 5 apr 2022
Dear Mrs. Catherine, Thank you for your preference and for choosing Lux Lisboa Park during your stay in Lisbon. We are delighted to hear that you have enjoyed a pleasant stay with us. We are committed to our guests well-being and satisfaction on a daily basis. We hope to welcome you back soon! Warm regards, Carlota Leitão Lux Lisboa Park Team

10/10 – Uitstekend

Nico Mario

3 nachten verbleven in maart 2022

10/10 – Uitstekend

Stefan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in maart 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel Super Moderno e Bacana
Lux e um Hotel muito bem localizado, super bacana, pessoal incrível e tem serviço de transfee free. Super arquitetura… D maisss
2 nachten verbleven in februari 2022
Reactie van Guest Relations op 5 apr 2022
Estimado Hóspede, Agradecemos a sua preferência pelo Lux Lisboa Park durante a sua estadia em Lisboa. É bastante gratificante para nós termos conhecimento de que desfrutou em pleno da sua estadia e do atendimento prestado pela nossa equipa. Esperamos voltar a receber a sua visita em breve! Melhores cumprimentos, Carlota Leitão Equipa Lux Lisboa Park

10/10 – Uitstekend

Sergio

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2022

10/10 – Uitstekend

Filip

2 nachten verbleven in januari 2022

10/10 – Uitstekend

Maxwell

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2021

10/10 – Uitstekend

Claudi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ottimo Hotel
Bellissimo Hotel in posizione "abbastanza" strategica, non proprio in centro, ma a 3/400m da tutti i mezzi pubblici.
2 nachten verbleven in november 2021
Reactie van guest relations op 13 dec 2021
Dear Mrs. Claudi, Thank you for your preference and for choosing Lux Lisboa Park during your stay in Lisbon. We are delighted to hear that you have enjoyed a pleasant stay with us. We are committed to our guests well-being and satisfaction on a daily basis. We hope to welcome you back soon! Warm regards, Carlota Leitão Lux Lisboa Park Team

10/10 – Uitstekend

Timoteo

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Boa escolha para negócios ou lazer
Excelente localização e acomodações bastante confortáveis. O staff do hotel era gentil e bem preparado. Recomendo totalmente!!
1 nacht verbleven in november 2021
Reactie van guest relations op 13 dec 2021
Estimado Sr.Timoteo, Agradecemos a sua preferência pelo Lux Lisboa Park durante a sua estadia em Lisboa. É bastante gratificante para nós termos conhecimento de que desfrutou em pleno da sua estadia e do atendimento prestado pela nossa equipa. Esperamos voltar a receber a sua visita em breve! Melhores cumprimentos, Carlota Leitão Equipa Lux Lisboa Park

10/10 – Uitstekend

Paul

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2021

10/10 – Uitstekend

richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good hotel in Lisbon
Very good hotel with excellent service from all the staff. Good breakfast and very nice roof top bar.
2 nachten verbleven in oktober 2021
Reactie van guest relations op 17 nov 2021
Dear Mr. Richard, Thank you for your preference and for choosing Lux Lisboa Park during your stay in Lisbon. We are delighted to hear that you have enjoyed a pleasant stay with us. We are committed to our guests well-being and satisfaction on a daily basis. We hope to welcome you back soon! Warm regards, Carlota Leitão Lux Lisboa Park Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyable Stay
Great hotel with a lovely breakfast!
3 nachten verbleven in oktober 2021
Reactie van guest relations op 17 nov 2021
Dear guest, Thank you for your preference and for choosing Lux Lisboa Park during your stay in Lisbon. We are delighted to hear that you have enjoyed a pleasant stay with us. We are committed to our guests well-being and satisfaction on a daily basis. We hope to welcome you back soon! Warm regards, Carlota Leitão Lux Lisboa Park Team