Dear Bart,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or discomfort you experienced during your recent stay.We understand your concerns regarding the request for the CVC code of your credit card. Please be assured that we protect our guests information because after we put your card details in our system we don't have acess to them anymore. However, we completely understand if you were not comfortable providing this information, and we do offer alternative methods of deposit, such as cash or ATM to accommodate our guests' preferences.Regarding the additional charge for your toddler, we apologize for any confusion. Our policy states that any additional guests beyond the original reservation incur a supplementary fee. However, children up to 2 years old stay free of charge.We appreciate your understanding of this policy.We take cleanliness very seriously, and we regret that the condition of the seating and shower did not meet your expectations. Your feedback has been duly noted, and we will take immediate steps to address any areas requiring improvement in our cleaning services.Once again, we apologize for any shortcomings in your experience, and we sincerely hope that you will consider giving us another opportunity to provide you with a more enjoyable stay in the future.Best regards,Morgan Jupiter Apartments Team

Dear Siertje,We are glad to know that you enjoyed our place and appreciated our staff! We hope to see you next time.Thank you, Morgan Jupiter.

Thank you for your kind words about our hotel! We're glad to hear that you had a nice stay with us. We hope to welcome you back again in the future.

Hello Romy,Thank you so much for the kind words about our hotel and our staff members! It was a pleasure! We hope to welcome you back in the future.Kind regards,

Dear Robert,Thank you for your comment. We are happy to know that you enjoyed your stay with us. We always try to arrange an option for our clients if they need something, so that you can enjoy your stay the most.We are also glad to know that everything provided in the room as sufficient and confortable for your stay. In addition, we do appreciate that you found convenient our location since it is near downtown.Hope to see you next time, Thank you, Morgan Jupiter.

Thank you very much for taking the time to give us your feedback. Hope to welcome you again! Kind regards, Morgan-Jupiter Team

Thank you Christian for taking the time to rate you, we hope to welcome you back in the near future.

Dear Branislav,Thank you for the kind words about our hotel and our staff members, we are truely glad that you had such a pleasent stay with us! We hope to see you back in the near future!Kind regards,

Dear Hans,We are very glad to hear that your experiance with us was a pleasnt one, we hope to welcome you back in the near future!Kind regards,

Dear Carsten,Thank you for the kind words about our hotel! We will take into considerations all of your recommantions to improve future stays!

Dear Macayla,We like to thank you for the kind words and it makes us very happy to hear that your experiance here with us was as it were home :) we hope to welcome you back in the future! kind regards,

Dear Yves and fellow Canadians! It was a true pleasure having you all stay with us! We appreciate your kind energy and would like to thank you for your kind words about our hotel, staff members and the beautiful flowers! We hope to see you all again in the future! Warm regards,Vanessa

Hello Chloe! Thank you for taking the time to share your feedback. We appreciate your input and will take it into consideration to improve our services.

Dear Gabriella,Thank you for your kind words about our hotel! We're glad to hear that you had a nice stay with us. We hope to welcome you back again in the future.and thank you for taking the time to share your feedback. We appreciate your input and will take it into consideration to improve our services.

Thank you for your kind words about our hotel! We're glad to hear that you had a nice stay with us. We hope to welcome you back again in the future.

Thank you for your kind words about our hotel! We're glad to hear that you had a nice stay with us. We hope to welcome you back again in the future.

Dear Antonio,Thank you for your kind words about our hotel! We're glad to hear that you had a nice stay with us. We hope to welcome you back again in the future.

Dear Karla,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay due to the boiler issue. Your patience and understanding are greatly appreciated as we worked to resolve the situation.We understand the importance of having prompt assistance available, especially during emergencies, and we are reviewing our procedures to ensure better support for our guests in the future. We're glad to hear that despite the challenges, you were eventually provided with a refund and alternative accommodations.Once again, we apologize for any frustration caused and thank you for bringing this to our attention. We hope to have the opportunity to welcome you back in the future for a more seamless experience.Warm regards

Dear Stefan,Thank you for the kind review!

Thanks for staying with us. We appreciate your feedback!

Dear Parisa,Thank you for your kind words about our hotel! We're glad to hear that you had a nice stay with us. We hope to welcome you back again in the future.

Thanks for staying with us. We appreciate your feedback!

Thank you for your kind words about our hotel! We're glad to hear that you had a nice stay with us. We hope to welcome you back again in the future.

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thank you for your kind words about our hotel! We're glad to hear that you had a nice stay with us. We hope to welcome you back again in the future.

Dear MarkThank you for your kind words about our hotel! We're glad to hear that you had a nice stay with us. We hope to welcome you back again in the future.

Thank you for your kind words about our hotel! We're glad to hear that you had a nice stay with us. We hope to welcome you back again in the future.

Dear guest, Thank you for sharing your feedback. We carefully consider all the opinions left by our guests to improve our services. We're sorry that our cabinets were not sufficient and that we didn't meet your expectations. Regarding the coffee capsules, we would like to reiterate that the coffee machine in your room was a Continente machine, and there are two Continente stores nearby, one within a 5-minute walk and another within a 15-minute walk. If we have the opportunity to welcome you again, you are more than welcome to request information at our reception.Best regards,Morgan-Jupiter Apartments

Dear Lou,We are glad that you left us a review and that our staff provided you with all the necessary support. However, we are sorry to have to mention again that you stayed in the exact room you booked. We explained and showed your reservation on the platform every time you requested, and we are truly sorry that you made the wrong reservation for the room you wanted. However, we did everythingwe could to make your stay the best possible, but at the last minute with the house full, it would have been impossible for us to upgrade your room without prior notice.We hope this is clear and you can understand our side. If you need any other help, please let us know!Best regards,Morgan-Jupiter Apartments

Dear Jennifer,We are delighted to read your feedback and we aprecciate you taking time to leave such a nice review!We hope you can come to stay with us again next time!Best regards,Morgan-Jupiter Apartments