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Beoordelingen van Econo Lodge Woodstock

2 out of 5
Econo Lodge Woodstock
15 Graham St, Woodstock, ON

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 161 van 560 beoordelingen" "
Gastenscore: 8 - Goed. 218 van 560 beoordelingen" "
Gastenscore: 6 - Redelijk. 86 van 560 beoordelingen" "
Gastenscore: 4 - Matig. 36 van 560 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 59 van 560 beoordelingen" "

7,8/10

Netheid

8,4/10

Personeel en service

6,0/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

6,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2019
Reactie van Lisa Alborough, Supervisor op 5 mrt 2019
Dear Guest, Thank you for taking the time to leave us a review we appreciate your feedback. We are happy to hear you enjoyed your stay with us. We hope to see you again soon.

10/10 – Uitstekend

Selina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place
3 nachten verbleven in januari 2024
Reactie van H patel op 23 jan 2024
Thank you so much for your feedback. Your words are more appreciating and will be pleasure to serve you next time.

2/10 – Ontzettend slecht

Mary

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Drug dealers delight!
Was unable to stay here because travel plans changed. Was not able to reschedule or get a refund . Local residents that are our friends say never to stay here because of all the drug activity going on around this place! I’m glad we didn’t have to deal with that!
1 nacht verbleven in november 2023
Reactie van Patel op 3 jan 2024
Please Sir/Madme, do not write the negative comments regarding the hotel until and unless you have not experienced such things. Also, you have not stayed in the hotel so you actually don't know the positive things about the hotel.

8/10 – Goed

Suzie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There are no luggage carts. Had to cary our stuff in and up the stairs 2 trips
1 nacht verbleven in december 2023
Reactie van H PATEL op 5 dec 2023
Thank you so much for your feed back . we are try to give our best service and will improving it day by day . we do apologise for any trouble .

6/10 – Redelijk

Sara

Positief: Netheid, personeel en service
While the building and my room appeared clean it was only up to basic standards. The room contained office chairs and a small wobbly table for dining. The curtains were difficult to close as a short person as the pulls to close were high up there by not easy to use and stiff to move. The table legs were dusty at the back and the bathroom floor behind the door had dirt and hair along the baseboards. The bed was clean and comfortable. The breakfast that I went for at 9am was all cold with 2 types of eggs only. No meats and weak coffee. With a few tweaks I would visit again.
1 nacht verbleven in november 2023
Reactie van H patel op 28 nov 2023
Thank you for your feedback . we are trying hard to improving our service and other facility will see some change in your next visit . we do apologise for any trouble you may faced during your stay

2/10 – Ontzettend slecht

Jerry

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property weren’t reflective of the pictures on the site. We’d checked in after asking where to park and told the free parking is on the STREET. After entering the dated room, we’d noticed rust spots in the tub and mold on the shower curtains. We’d decided to go elsewhere the night as was told to get with Hotel.com regarding refunds. After contacting Hotel.com the next day was told due to the Econo Lodge hotel policy says they Econo Lodge said NO REFUND will be issued. Horrible experience!
2 nachten verbleven in november 2023
Reactie van H PATEL op 28 nov 2023
Thank you for your feedback . we are trying hard to improving our service and other facility will see some change in your next visit . we do apologise for any trouble you may faced during your stay

2/10 – Ontzettend slecht

Karla

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was unsafe. I would not stay the night with my teenage son.
1 nacht verbleven in november 2023
Reactie van Abhi op 20 nov 2023
Thank you so much for your feed back .We are trying to improve our service day by day we do apologise for any trouble you have faced during your stay . from entire our team we assure you to improvement in our service.

6/10 – Redelijk

Connie

1 nacht verbleven in november 2023
Reactie van P PATEL op 30 nov 2023
Thank you for your feedback . we are trying hard to improving our service and other facility will see some change in your next visit . we do apologise for any trouble you may faced during your stay .

6/10 – Redelijk

Jeannette

Reisde met partner
Negatief: Personeel en service, voorzieningen
The front desk was unmanned and thus when checking out I called on their house phone as advised and waited 7mins. And no one came. So I left. Thus I didn't get a payment receipt. So personal service was lacking. We stayed x3 nights and garbage wasn't collected out of room nor were towels replaced. So we stuck our garbage bag in the hallway for them to pickup. No replacement bags left. So a total lack of service.
3 nachten verbleven in november 2023
Reactie van P patel op 8 nov 2023
Thank you so much for your feed back. we are trying to improve our service and day by day we bring improvement i assure you some changes you will see in your next stay with us from all our team i do apologise for any inconvenience during your stay .

6/10 – Redelijk

GERRY

Reisde met partner
The breakfast did not have much variety.
1 nacht verbleven in oktober 2023
Reactie van H patel op 19 okt 2023
Thank you so much for your feed back . we are try to give our best service and will improving it day by day . we do apologise for any trouble .

8/10 – Goed

Maggie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very helpful and accommodating.
1 nacht verbleven in oktober 2023
Reactie van p patel op 8 okt 2023
Thank you so much for your feed back . we are trying our best to provide great service to our guest from entire our team we said big fat thank you for your lovely feed back

2/10 – Ontzettend slecht

Scott

Reisde met een groep, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Avoid this hotel. The front door is hard to find. Street parking only. Have the imoression that its mostly used for shelter-like stays or unsavory pursuits. Room itself was clean but the bedding had stains and burn holes. Something bit me at least a half dozen times while in bed, but more likely a spider than bedbugs. We decided not to return for our second night and drove home instead of returning. Have warned our friends of this unmitigated disaster. Expedia should not partner with this hotel.
2 nachten verbleven in september 2023
Reactie van H patel op 1 okt 2023
Thank you so much for your feed back . we are try to give our best service and will improving it day by day . we do apologise for any trouble .

8/10 – Goed

Milan

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
I was a bit afraid going there after looking at terrible reviews. When we showed up the room was clean and the staff was friendly. From my experience, it does not deserve any bad reviews. There was some loud people outside the hotel, but that was the only negative thing about our night there.
1 nacht verbleven in september 2023
Reactie van H patel op 1 okt 2023
We're very sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Thank you for your feedback! We will be addressing your concerns.

10/10 – Uitstekend

Alla

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We liked the downtown location of the hotel.
1 nacht verbleven in september 2023
Reactie van p patel op 28 sep 2023
Thank you so much for your feed back . from entire my team i really appreciate your valued feed response we always welcome you .

8/10 – Goed

Jacques

Positief: Netheid, voorzieningen
Endroit propre mais bâtiment demande rénovation
3 nachten verbleven in september 2023
Reactie van H patel op 18 sep 2023
Hello,sirThank you for your feed back we will try our best to provide good service to our guest and we make sure you to improvement in our service...

2/10 – Ontzettend slecht

Mark

1 nacht verbleven in augustus 2023
Reactie van P patel op 8 okt 2023
Thank you so much for your feed back .We are trying to improve our service day by day we do apologise for any trouble you have faced during your stay . from entire our team we assure you to improvement in our service .

6/10 – Redelijk

Cristy Ann

Positief: Personeel en service
Nice
1 nacht verbleven in september 2023
Reactie van p patel op 16 sep 2023
Thank you for your feed back

4/10 – Matig

William

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van P patel op 16 sep 2023
Thank you for your feed back . we always welcoming you sir

6/10 – Redelijk

Braxton

1 nacht verbleven in september 2023
Reactie van p patel op 4 okt 2023
Thank you so much for your feed back from our entire team we appreciate you we try to improve our service day by day we do apologise if you had any trouble during your stay .

6/10 – Redelijk

Gaëlle

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Déjeuner pas prêt selon l’horaire
1 nacht verbleven in september 2023
Reactie van p patel op 15 sep 2023
Thank you so much for your feed back .

10/10 – Uitstekend

Zoltan

Positief: Netheid, personeel en service
1 nacht verbleven in september 2023
Reactie van p patel op 13 sep 2023
Thank you so much for feed back . we always welcome you

8/10 – Goed

Ayman

1 nacht verbleven in september 2023
Reactie van p patel op 13 sep 2023
Thank you for your feed back . we are always welcoming you .

8/10 – Goed

Varun

1 nacht verbleven in september 2023
Reactie van P patel op 28 sep 2023
Thank you so much for your feed back we always welcome you . once again thanks for your great response .

2/10 – Ontzettend slecht

Alexandria

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was disgusting and was not cleaned before arrival, dirty sheets and pillow cases, stains on all the bedding, unhelpful and disrespectful front desk worker, garbage on the floor and in the bed. Had to ASK for a clean sheet that was still not clean. Disappointing and disgusting.
1 nacht verbleven in september 2023
Reactie van p patel op 4 sep 2023
Thanks for your feed back we do apologise for any inconvenience during your stay .

4/10 – Matig

garfield

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The carpet was dirty and old. No elevator. The sheet was stained. Shower curtain was dirty too. There was musty smell in the hallway.
1 nacht verbleven in september 2023
Reactie van p patel op 4 sep 2023
Thanks for your feed back We are sorry for any trouble .

8/10 – Goed

Gage

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Reactie van p patel op 4 sep 2023
Thanks for your feed back

6/10 – Redelijk

Linda

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Although a non smoking building, woke up to the smell of cigarette smoke that was sickening. No close parking, which is really inconvenient after dark, and very noisy outside. Would not stay here again.
1 nacht verbleven in september 2023
Reactie van p patel op 4 sep 2023
Thanks for your feed back We tray our best to provide good service We do sorry for any trouble

6/10 – Redelijk

Morris

1 nacht verbleven in augustus 2023
Reactie van p patel op 4 sep 2023
Thanks for your feed back .

10/10 – Uitstekend

Doug

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breakfast included
1 nacht verbleven in augustus 2023
Reactie van H patel op 1 sep 2023
Thank you so much for your feed back we always welcome you .

2/10 – Ontzettend slecht

Justin

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
.
3 nachten verbleven in augustus 2023
Reactie van H patel op 30 aug 2023
Thanks for your feed back We are try to give our best service to our guest we do apologise for any trouble.

4/10 – Matig

Richard

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Our door to our hotel room didn’t lock, no plug for the tub and we didn’t get our room cleaned once had to ask for clean towels. The coffee at breakfast was cold. However the men that were at the front desk were pleasant.
7 nachten verbleven in augustus 2023
Reactie van p patel op 30 aug 2023
Thanks for your feed back we give our best service to our guest we do apologise for any trouble during your stay . we assure you some improvement in our service .

10/10 – Uitstekend

Alice

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van p patel op 30 aug 2023
Thank you so much for your feed back . your words will inspire as . you always welcome

4/10 – Matig

Abdeljalil

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The staff is kind but no towels were changed no bed were made, the carpet was very dirty, the sheets had stains and the breakfast orange juice was passed expiration date. The rest was average and expected of a hotel. parking conditions were good and it was very silent and calm.
2 nachten verbleven in augustus 2023
Reactie van p patel op 28 aug 2023
Thanks for your feedback . We provide best service to our guest we do apologise for any trouble you had while your stay .

6/10 – Redelijk

Mark

Positief: Personeel en service
No
2 nachten verbleven in augustus 2023
Reactie van p patel op 31 aug 2023
Thank you so much for your feed back we are trying to improve our service day by day and we do our best to provide good service to our guest . we do apologise for any trouble while your stay with us .

10/10 – Uitstekend

Roberta

1 nacht verbleven in augustus 2023
Reactie van H patel op 7 sep 2023
Hello, Thank you so much for your feed back we always welcome you .

10/10 – Uitstekend

Jennifer G.

1 nacht verbleven in augustus 2023
Reactie van p patel op 15 sep 2023
Thank you so much for your feed back .

10/10 – Uitstekend

travis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best little place in Woodstock.
1 nacht verbleven in augustus 2023
Reactie van p patel op 20 aug 2023
Thank you so much for feed back sir We are waiting to welcome you again .

6/10 – Redelijk

Greg

1 nacht verbleven in augustus 2023
Reactie van p patel op 21 aug 2023
thanks for your feed back .we are try our best to improve our service . we do apologise for any trouble you feel during your stay .

8/10 – Goed

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
right in downtown Woodstock so you can walk to restaurants an shopping
2 nachten verbleven in augustus 2023
Reactie van p patel op 17 aug 2023
Thanks for your feed back . We are waiting to welcome you again

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
It was just a bit dirty and we were in the basement so felt like a dungeon and the breakfast was terrible
1 nacht verbleven in augustus 2023
Reactie van P patel op 17 aug 2023
Thanks for your feed back we are trying our best to provide good service to our guest we do apologise for any trouble during your stay .

10/10 – Uitstekend

Lacey

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van p patel op 15 aug 2023
Thank you so much for your feed back we always welcome you .

8/10 – Goed

Angela

3 nachten verbleven in augustus 2023
Reactie van Abhishek op 1 sep 2023
Thanks for your feedback.

6/10 – Redelijk

Angela

1 nacht verbleven in augustus 2023
Reactie van P patel op 15 aug 2023
Thank you for your feed back we are try our best to provide great service to our guest also will improve it

6/10 – Redelijk

Jonathan

Positief: Personeel en service
As a single male traveling alone, I had no problem with the property. I can handle myself, but I would never take young children here the amount and aggressiveness of homeless people near the property was concerning. That said, the staff were polite and kind and very helpful.
1 nacht verbleven in augustus 2023
Reactie van Abhishek op 14 aug 2023
Thank you so much for your feed back . we will try to provide good service to our guest and we improve it day by day .we do apologise for any inconvenience

2/10 – Ontzettend slecht

Jennifer

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very unsafe. Crack addicts everywhere, inside and outside the property. Front desk staff was extremely rude. Carpet was soaking wet which resulted in slipping and sliding on the tile floor. The hotel was filfthy, bedding was not cleaned including blood on sheets.
2 nachten verbleven in augustus 2023
Reactie van P patel op 11 aug 2023
Thank you so much for feedback We are trying to give our best service . We do apologise for any inconvenience during your stay

8/10 – Goed

Grazina

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff!
Reactie van p patel op 8 aug 2023
Thank you so much for your feed back . we try our best to provide great service . we always welcome you .

8/10 – Goed

claude

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van p patel op 7 aug 2023
Thank you for your feedback we try our best to provide good service we always welcome you once again thanks for staying with us

10/10 – Uitstekend

Jonathan

Positief: Personeel en service
Negatief: Voorzieningen
For some reason there was an enormous group of very drunk rednecks (20-30 at one point) having a party in the entrance to the back parking area of the hotel and right next to the main entrance. They were quite drunk and abusive to some of the other guests (not me). I am not sure if they could have been moved, but it did not give the best impression.
1 nacht verbleven in augustus 2023
Reactie van Abhishek op 14 aug 2023
Thank you so much for your feed back . we will try to provide good service to our guest and we improve it day by day .we do apologise for any inconvenience

2/10 – Ontzettend slecht

Kevin

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was dirty, floor hadnt been vacuumed or swept, beds had stains, chewed gum on the window sill, too many more to list.....very unsatisfied with the conditions of the hotel. Carpeted floor going down to room was soaked making lobby floor very slippery and dangerous
2 nachten verbleven in augustus 2023
Reactie van P patel op 6 aug 2023
thank you very much for feed back we try our best to provide good service and assure you some changes in it .we do apologise for any inconvenience .

6/10 – Redelijk

Brian

Positief: Netheid, personeel en service
The room was clean and equipped. The TV did not work (even though I double checked the remote batteries). It's not a bad hotel, just too old for the renovations to remove that musty air. It might be worth your while to pay a bit more for more modern features.
1 nacht verbleven in augustus 2023
Reactie van P patel op 6 aug 2023
Thank you so much for your feed back . we will try to provide good service to our guest and we improve it day by day .we do apologise for any inconvenience