Dear Yvonne, we appreciate your business and feedback. Thank you for choosing us for your accommodation need in London, Ontario.

Thank you Michael for your business and we appreciate your feedback. We will for sure work on your suggestions and I assure that we will fix all issues.

Thanks Dwayne for you business and we appreciate your feedback .

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Thank you Doris for your business and we appreciate your feedback. We will work on your suggestion based on economic conditions. Thanks again.

Thanks Adam for your feedback and we appreciate your business

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Thank you Jake for your feedback and we appreciate your business. We will work on the issue that you have mentioned and fix it. Thanks for your patience

Thank you Jake for your feedback and we appreciate your business

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To all existing and future guests: This guest displayed rude behavior both during check-in and check-out times. Despite our commitment to honoring reservations, we want to emphasize that we do not condone any form of disturbance or inappropriate conduct. In response to the disruptive conduct, we chose not to impose any additional charges on the guest. We have video evidence supporting our account of the incident. Thanks for the time to view this review as this was not an expected and unpleasant experience for us.

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Thanks Vladimir for your feedback and we appreciate your business

Dear guest,We sincerely appreciate your comments and feedback. We regret any inconvenience you may have experienced during your stay regarding the pillows and bedding. It would have been helpful if you had contacted the front desk, as we are always ready to assist with any specific needs.We want to highlight that we've recently upgraded most of our beddings, receiving positive feedback from the majority of our guests. However, we understand that individual preferences vary, and we would have been more than happy to accommodate your specific bedding needs if we had known.We apologize for any oversight on our part and assure you that we are committed to providing a more comfortable stay for you in the future. Your feedback is valuable to us, and we look forward to the opportunity to better serve you next time.Thank you for your understanding and for choosing to stay with us.Best regards,Dilip

Thanks Alex for your feedback and we appreciate your business

Thanks Vladimir, we appreciate your feedback and business as well.

Thank you Suzanne for your feedback and we appreciate your business. We will look into issues that you mentioned and fix them. Thanks again for the detailed review

Thank you Vladimir for your feedback and we appreciate your business

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Thank you Anna for your business and we appreciate your feedback.

Dear Chris,Thank you for sharing your compliments on our housekeeping team's service. They will be delighted to receive your praise. Your feedback will be discussed with our front desk team for improvement possibilities. We appreciate your business and hope to see you again soon.

Thank you Cathy for your business and we appreciate your feedback.

Thank you Steve, we appreciate your comments and repeated business as well.

Thank you Andrew, we appreciate your feedback and business as well.

Thanks Hamid for your rating our property. We appreciate your business and feedback as well.

Dear Lucinda, we have looked into the issue you have reported. You mentioned to our desk staff that you won’t stay at our place without even checking our room or anything. We cannot refund in this case as you would have checked about our location and canceled reservation 24 prior with Expedia. We hope this explains more and we assure that we have security cameras and our place is secured. Thanks again for considering our place at first place for your stay.

Thanks Phil for your comments. We appreciate your business and feedback as well.

Thanks Rachelle for your encouraging comments. We appreciate your business and feedback as well.

Thank you Mike for rating our business. We appreciate your feedback and it was pleasure hosting you.

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Thanks Bonnie for your feedback and we appreciate your business. We will work on the issues that you have have brought up to us and we will work on them. Thanks again

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Thank you James for your feedback and we appreciate your business. We will work on deficiencies that you have stated and rectify them. Thanks again

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