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Beoordelingen van Comfort Inn Pomona near Fairplex

2.5 out of 5
Comfort Inn Pomona near Fairplex
1421 S Garey Ave, Pomona, CA

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 349 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 388 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 130 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 69 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 65 van 1001 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

7,0/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Walter, long beach

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rustig en netjes
Lekker ontbijt, nette kamer, goed bed. Alles wat je nodig hebt voor een goede nachtrust voor niet al te veel.

10/10 – Uitstekend

Oscar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Ge

Reisde met een groep, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Smelly and dirty all 3 room that o reserve.
1 nacht verbleven in april 2024

8/10 – Goed

Noemi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I would like to have had some fruit for breakfast
1 nacht verbleven in april 2024

8/10 – Goed

Jessica

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
We had a party of 6, 2 adults 4 kids. We had the handicapped assessible room with 2 king and a couch pull out. The room was large and spacious, the king beds and pillows were comfortable. No central heating so we had a space heater that worked well. Breakfast was poor, lobby smelled like smoke and looked a bit run dow, booking pictures seemed to be enhanced, the price was nice. We went for a cornhole tournament at Sofive arena so we only used the room for sleeping. Sofive is about 15 min. away and Disney is about 40 min. depending on traffic. Not sure if wed stay again, area seems a bit rough but we only stayed here since the price was nice and to sleep.
3 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Digvijaysinh

Negatief: Netheid
1 nacht verbleven in april 2024

8/10 – Goed

Rhoel

Positief: Netheid, personeel en service
Overall the property is good, very clean rooms and bathroom. Parking is accesible and well lit. The location is okay.
1 nacht verbleven in april 2024

8/10 – Goed

james

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Noises
2 nachten verbleven in maart 2024

8/10 – Goed

Regina, SLC

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024

8/10 – Goed

Frank

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff here were all very conscientious and diligent in their work. The breakfast staff made sure supplies were immediately replenished and the food was good. The only negative is the location is not in the best part of town and there are no restaurants in the vicinity. Overall, my stay was very pleasant, though.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Tiffany

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel and kept very clean. Very loud being next to the street. Could hear cars driving by, sirens and planes overhead! Not the staffs fault by any means, they were great. Smelt good and clean.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Steve

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was clean , staff was nice & continental breakfast had great variety , bagels, yogurts, cereal, coffee, waffles & fruit
1 nacht verbleven in maart 2024

8/10 – Goed

Brandi

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall my room was clean, bed not comfortable (but I still had a good night's sleep,) free breakfast was fine (you pay for what you get). I just did not like that the doors around the property (on the first floor) were unlocked. They had a key slot but we just turned the knob and it opened. I'm glad we were on the second floor. Other than that, for the price that we paid, I think it was a fair, clean hotel/motel.
1 nacht verbleven in maart 2024

6/10 – Redelijk

Sean

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Staff was courteous. Hotel needs updating. Breakfast was adequate.
3 nachten verbleven in februari 2024

4/10 – Matig

Amanda

Reisde met familie
The hotel has signs posted everywhere that it is a non-smoking hotel. However, the first floor smelled strongly of weed. In fact, they kept outside doors open to try dissipate the smell. The security guard near the front desk didn’t seem too concerned. Thankfully we were on the the third floor, but could still smell it through the vent in the bathroom.

4/10 – Matig

Federica

Reisde met een groep, Zakenreiziger
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tv not working and even though security came up to try and fix it , they didn’t offer another room. The room next door is having a party on a Tuesday at 8 pm and very noisy. Overall not impressed
1 nacht verbleven in februari 2024

4/10 – Matig

Ana Maria

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There was a very loud “party” next to my room passed midnight, the people at the hotel asked them to stop but instead they made it worst, they were screaming or fighting, slamming doors, etc. We worked earlier and so exhausted and had to leave for work again at 7:30 the next morning. They said they would call the police but they didn’t. We hardly had any sleep. It was awful!
1 nacht verbleven in februari 2024

8/10 – Goed

Maria

Negatief: Personeel en service
Staff unfriendly and not hospitable.
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Carlos

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Marisela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really clean, staff are friendly
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Siahmoy

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is waste of money because everything was broken and the staff didn’t even want to fix it.
2 nachten verbleven in februari 2024

4/10 – Matig

Shawn

Zakenreiziger, Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The people were great, I would never stay here again
2 nachten verbleven in februari 2024

6/10 – Redelijk

Marvin

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Mr Hill
The furniture is worn out. The toilet was broken.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything

10/10 – Uitstekend

Margaret

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

6/10 – Redelijk

Stephanie

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
The room was large and laid out very nicely.. It did have a chase lounger that looked nasty. The bed was comfortable but during the night I kept hearing a door closing that kept waking me up, thus not much sleep. What really shocked me was that the room did not have a heater or air conditioner. It only had a floor heater! I won't stay here again. My friends stayed at the Hilton much cheaper than what I paid.
1 nacht verbleven in januari 2024

8/10 – Goed

Cassandra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The one building is historical building. They have photos and information displayed. The walls were thin, I could hear the neighbors conversations. They went to bed or went out and it was quite after 8 pm.
1 nacht verbleven in januari 2024

6/10 – Redelijk

Gloria

Positief: Netheid, comfort kamer
The heater not working condition
1 nacht verbleven in december 2023

10/10 – Uitstekend

Luis

1 nacht verbleven in december 2023

6/10 – Redelijk

Hayley

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
it was a nice place only thing was there was a roach in our room so won’t be staying again
1 nacht verbleven in december 2023

10/10 – Uitstekend

Chang Hoon

3 nachten verbleven in december 2023

6/10 – Redelijk

Meliton

2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Johanna

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I arrived to the hotel late in the evening, and was immediately met with a scary man who rushed from the street toward my car. I immediately jumped in my car and locked the doors. Check in and the front desk were fine, however, I can't say the same about the room. The bed was full of hairs from who knows-who. I had to clean it all out myself. It was truly disgusting. I needed an iron and the only way to get one was by asking the front desk, because "people steal them". The one iron they had had some sticky residue that stained my blazer that I needed for an interview the next day. The night was even worse. Incredibly loud throughout the night. There was loud music, people talking late and through the night. I do not recommend this hotel at all. Horrible experience.
1 nacht verbleven in november 2023

4/10 – Matig

david

These charged me $200 more and nobody give a solution
1 nacht verbleven in december 2023

10/10 – Uitstekend

Edgar B

2 nachten verbleven in december 2023

10/10 – Uitstekend

Zeeshan

3 nachten verbleven in december 2023

10/10 – Uitstekend

Marco

1 nacht verbleven in december 2023

10/10 – Uitstekend

Bernard

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Juan

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reservation was for 4, not stocked with enough towels, coffee cups and sugar creamer, no luggage stand. And the walls not painted lots of splotches the shower head was all clogged up and sprayed everywhere but at me!
2 nachten verbleven in november 2023
Reactie van The team at Comfort Inn Pomona op 7 dec 2023
Thank you for your support and feedback! I’m sorry you didn’t have a great experience with us. We will be working on those items right away. Thank you for the opportunity to improve. We hope we can have a second chance to serve you. Hope you have a wonderul holiday season!

10/10 – Uitstekend

Jose

Positief: Netheid, personeel en service en voorzieningen
Convenient Handicap Parking near front Lobby Entrance. Easy to locate from Main Road.
2 nachten verbleven in december 2023
Reactie van The team at Comfort Inn Pomona op 7 dec 2023
Thank you so much for your time to write us this review Jose. We are so glad you had a great time staying with us. We hope to see you again soon! Happy Holidays!

6/10 – Redelijk

Pranav

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

4/10 – Matig

Luis

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Everything was good except the house keeping. Our room was cleaned just 2 times in our stay. The housekeeper manager argued with us about this. She did not give us a good service.
4 nachten verbleven in november 2023
Reactie van The team at Comfort Inn Pomona op 7 dec 2023
Thank you for your feedback Luis. I’m glad you enjoyed your stay with us overall! After reading your comments we had a meeting regarding your experience. We apologize for the situation. It was a misunderstanding between the staff and housekeeping. They were not informed of the specific cleaning time that was indicated. They did not know you meant to clean it when you left and they had an hour to clean only while you were away. Our front desk should have asked in details. Our housekeeping manager had no intention of arguing, she was trying to explain. Either way, we are disappointed that you had less of a perfect experience. We hope you can give us another second to make it right. Thank you again for staying with us. Happy Holidays!

10/10 – Uitstekend

Leslie

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Person at the front desk was nice, efficient and really friendly. Rooms are decent and bathroom is large. A clean place to sleep
1 nacht verbleven in december 2023

8/10 – Goed

Susan, Pioneertown

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cozy beds, super cute lobby and good breakfast. We had everything we needed for a comfortable stay. Definitely recommend!
3 nachten verbleven in november 2023
Reactie van Comfort Inn Pomona Staff op 30 nov 2023
Thank you for staying with us! We are so glad you had a wonderful experience. We hope to see you again in the future. Happy Holidays! :)

6/10 – Redelijk

Juan

Reisde met familie
Ok
2 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Savannah

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Jolie

6 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Joseph

2 nachten verbleven in november 2023

6/10 – Redelijk

ted

4 nachten verbleven in november 2023

8/10 – Goed

Ronny

Zakenreiziger, Reisde met partner
Only one night it served its purpose. Close to Pomona fairplex.
1 nacht verbleven in november 2023