Dear MR: Isidro Salgado Artea:I am sorry to see that you left us such a low review but it is stated very clearly in the description that our bathrooms are shared We are a guesthouse/hostel. The fact that you neglected to read the description isn't grounds for such a low review.

Dear Ms. Camille Elliott:This is a very unfair review, you asked us for extra towels and we had an employee drive there at night to provide you with those towels. We let you park free of charge, We took your calls and answered all your questions. Why such an unfair and harsh review?

Dear Mr. Ferdinand Ndedi:I am very sorry to hear that your room was not to your expectations. We have a full time cleaning staff on schedule. All you had to do was give us a call and we would gladly have done all we needed to make your stay top notch. . We all make mistakes, I just wish you at least gave us the chance to correct them before you take such a big step in writing such a terrible review. Good luck with your future choosing of lodging.

Dear Myrah: I apologize about the noise. Off course all we can do is request that our guests are mindful of other guests. But i believe that you were the one making the noise, you were upset when we politely asked you to keep down. We do observe quiet hours between 9am and 9PM. And yes we have central air.

Dear Mr. Mario Gallardo:I am sorry to hear that you found our place a "nightmare"'we are a hostel that offers small but comfortable clean rooms for a fraction of what you would pay at a hotel in the area. And we Have central air that we keep at 75 degrees. The bed size is in the description. .

Dear Mr Armando:You were unhappy because you realized that you booked a hostel and not a hotel But we are a hostel sir, its in our name.