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Beoordelingen van Embassy Suites by Hilton Los Angeles Downey

3.5 out of 5
Embassy Suites by Hilton Los Angeles Downey
8425 Firestone Blvd, Downey, CA

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 463 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 189 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 124 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 89 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 135 van 1000 beoordelingen" "

8,0/10

Netheid

7,8/10

Personeel en service

7,8/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Ashley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I think the bed could have been more comfy but everything was nice
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Rolando

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The front desk counter guy takes too much time assisting guest. We are tired traveling from other state need to rest and lay down but the receiving clerk is too slow we stand waiting and glad other lady staff help and didnt even last for ten minutes.
3 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Roberta

Negatief: Personeel en service
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Joshua

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super clean property ! Friendly staff , the lay out of the hotel was beautiful ! Definitely felt like a resort in the middle of Downey ! Would definitely book again. It’s convenient too with LA traffic , every “tourist” attraction was 30 mins away each direction . But if you wanna go to the beach I would suggest somewhere closer to it because the traffic from the beach to hotel was 1 1/2 hours (20 miles) SHEESH. But other than that everything else was Perfect !
2 nachten verbleven in april 2024

4/10 – Matig

Brigette

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
I normally love Embassy Suites, this location was severely understaffed, staff was answering phones for reservations, trying to check people in.., I called and asked for extra blanket- never came, my family stayed there had 3 rooms all felt the same. My daughter left a dress in the room has called several times no answer or someone will get back to her, Rushed on the phone… I would never stay at this location again
1 nacht verbleven in april 2024

10/10 – Uitstekend

Bryan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

8/10 – Goed

George

Positief: Netheid
Negatief: Personeel en service, voorzieningen
Room was dark and just felt like a prison.
3 nachten verbleven in maart 2024

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Frances Archilla, General Manager op 2 mei 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!

10/10 – Uitstekend

Jairo

1 nacht verbleven in maart 2024
Reactie van Frances Archilla, General Manager op 2 mei 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!

8/10 – Goed

Melinda

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place to stay with the family.
1 nacht verbleven in april 2024
Reactie van Frances Archilla, General Manager op 30 apr 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!

10/10 – Uitstekend

Patricia, Van Horne

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Some of the property is cosmetically outdated and could a freshening up for looks, but very friendly hotel. Staff were super friendly and helpful. Amazing breakfast! Was like having a personal chef with homemade omelettes to order, and very yummy choices. Safe neighborhood and close to anything you might need. I would definitely stay here again.
2 nachten verbleven in april 2024
Reactie van Frances Archilla, General Manager op 23 apr 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!

4/10 – Matig

Stephen

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was not clean when we checked in nor did they clean during our 3 night stay. We ad to ask for towels twice and toilet paper. There was vomit by the ice machine and again in an elevator. We’ve stayed at a number of Embassy Suites but the rooms and service were terrible. The lobby and dining areas looked a lot better so at check in we didn’t have any idea what we were getting ourselves into. The location was good for what we needed and the area restaurants were great!
4 nachten verbleven in april 2024
Reactie van Frances Archilla, General Manager op 22 apr 2024
Thank you for staying with us and for taking a moment to share your feedback. We strive to provide a stellar experience for all of our guests, and we are sorry to hear we missed the mark. We shared your comments with our team to make improvements, and we hope to welcome you back to our hotel for a five-star experience.

8/10 – Goed

Veronica

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is my second stay. I really like the convenience of this place. Rooms are clean and roomy and the breakfast is decent.
1 nacht verbleven in april 2024
Reactie van Frances Archilla, General Manager op 20 apr 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!

8/10 – Goed

Mayra, clayton

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Big and clean , food
1 nacht verbleven in januari 2024
Reactie van Frances Archilla, General Manager op 14 apr 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!

6/10 – Redelijk

Jose J

Zakenreiziger
Positief: Netheid
They need not charge for parking. I thought I was in Vegas
1 nacht verbleven in april 2024
Reactie van Frances Archilla, General Manager op 11 apr 2024
Thank you for staying with us and for taking a moment to share your feedback. We strive to provide a stellar experience for all of our guests, and we are sorry to hear we missed the mark. We shared your comments with our team to make improvements, and we hope to welcome you back to our hotel for a five-star experience.

6/10 – Redelijk

Rosie, moreno valley

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Frances Archilla, General Manager op 11 apr 2024
Thank you for staying with us and for taking a moment to share your feedback. We strive to provide a stellar experience for all of our guests, and we are sorry to hear we missed the mark. We shared your comments with our team to make improvements, and we hope to welcome you back to our hotel for a five-star experience.

6/10 – Redelijk

DIANE

Reisde met familie en kleine kinderen
Positief: Voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
my only complaint was that the rooms were smelly. we rented 2 units. one room was very distinct of smoke smell. my family renting that room was relocated to a different room and it still smelled of smoke (or very musty) but not as much. and our room had a faint smell of smoke - or musty/old/mildew type smell. it made it difficult to sleep. and this hotel is supposed to be completely "smoke - free" but the rooms really smelled.
2 nachten verbleven in april 2024
Reactie van Frances Archilla, General Manager op 9 apr 2024
Thank you for staying with us and for taking a moment to share your feedback. We strive to provide a stellar experience for all of our guests, and we are sorry to hear we missed the mark. We shared your comments with our team to make improvements, and we hope to welcome you back to our hotel for a five-star experience.

6/10 – Redelijk

Waqar

I didn’t like token system for breakfast. Breakfast chef was very rude.
5 nachten verbleven in april 2024
Reactie van Frances Archilla, General Manager op 8 apr 2024
Thank you for staying with us and for taking a moment to share your feedback. We strive to provide a stellar experience for all of our guests, and we are sorry to hear we missed the mark. We shared your comments with our team to make improvements, and we hope to welcome you back to our hotel for a five-star experience.

10/10 – Uitstekend

Natalia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Frances Archilla, General Manager op 8 apr 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!

10/10 – Uitstekend

Maria, Santa Maria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Every ring was great except the pool was not heated, it was very cold. Regardless my kids had lots of fun in the indoor pool. It would have been nice to have it at least lukewarm. Room was clean and food was decent. Made to order omelets smelled delicious but the line was way too long to wait so we opted for the ready to serve options. Would recommend for families with kids. Nice central location.
1 nacht verbleven in april 2024
Reactie van Frances Archilla, General Manager op 8 apr 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!

10/10 – Uitstekend

Natalie

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful
1 nacht verbleven in april 2024
Reactie van Frances Archilla, General Manager op 8 apr 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!

8/10 – Goed

Candelaria

1 nacht verbleven in april 2024
Reactie van Frances Archilla, General Manager op 25 apr 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!

4/10 – Matig

Kimberly Gem

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Frances Archilla, General Manager op 4 apr 2024
Thank you for staying with us and for taking a moment to share your feedback. We strive to provide a stellar experience for all of our guests, and we are sorry to hear we missed the mark. We shared your comments with our team to make improvements, and we hope to welcome you back to our hotel for a five-star experience.

10/10 – Uitstekend

Ricardo

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in maart 2024
Reactie van Frances Archilla, General Manager op 2 apr 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!

2/10 – Ontzettend slecht

Raul

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We will never stay at an Embassy Suites again!! At check-in, the lady at the front desk was on a personal call, and obviously upset that she had to take time off her call to check us in. When we pulled the sofa bed out, there was about 10 dirty sheets in it. I went to the front desk, and the same lady, still on her cell, and annoyed again, I told her about the sheets, and that we needed new bedding and sheets for the sofa bed. She informed me that the security guard will bring them up. He brought some blankets but, no sheets. We asked him for sheets and a fan, the fan is another issue. He told us that he will bring sheets if they had any available, same with the fan. Thank good, they had both. At 2:30 am, water started leaking from the ceiling, on one of the beds and the nightstand. We are on the 3rd floor???? I called the front desk and requested a new room. We got moved to the second floor. The room was better, cleaner, but, the air was stagnant. Since the a/c is controlled by the hotel, and the air was not cycling as stated on the printout by the thermostat, we opened the window, just to find out there was no screen so, so much for that idea. Breakfast, they give you a ticket to get your eggs but, don’t forget to ask for your potatoes and sausage up front, or they will give you a hard time if you walk around and ask for them. Because they want another ticket. As for the a/c, why is there such a control over the use of it? You have to ask for a fan or heater???
1 nacht verbleven in maart 2024
Reactie van Frances Archilla, General Manager op 1 apr 2024
Thank you for staying with us and for taking a moment to share your feedback. We strive to provide a stellar experience for all of our guests, and we are sorry to hear we missed the mark. We shared your comments with our team to make improvements, and we hope to welcome you back to our hotel for a five-star experience.

6/10 – Redelijk

Chantelle

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Pool and hot tub had chunks of hair in it. And the day we left there was a baby cockroach in our room. Management comped our parking fees for the cockroach issue. The architecture of the building and layout was unique, but outdated. One elevator made us nervous by all the noises it made when traveling upwards. The best thing about the stay was the made to order omelette bar.
4 nachten verbleven in maart 2024
Reactie van Frances Archilla, General Manager op 30 mrt 2024
Thank you for staying with us and for taking a moment to share your feedback. We strive to provide a stellar experience for all of our guests, and we are sorry to hear we missed the mark. We shared your comments with our team to make improvements, and we hope to welcome you back to our newly renovated hotel for a five-star experience.

4/10 – Matig

irma

Negatief: Netheid
1 nacht verbleven in maart 2024
Reactie van Frances Archilla, General Manager op 31 mrt 2024
Thank you for staying with us and for taking a moment to share your feedback. We strive to provide a stellar experience for all of our guests, and we are sorry to hear we missed the mark. We shared your comments with our team to make improvements, and we hope to welcome you back to our hotel for a five-star experience.

10/10 – Uitstekend

Ashley

1 nacht verbleven in maart 2024
Reactie van Frances Archilla, General Manager op 16 apr 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!

10/10 – Uitstekend

Mario Antonio Rios

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing place to stay
3 nachten verbleven in maart 2024
Reactie van Frances Archilla, General Manager op 27 mrt 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!

6/10 – Redelijk

Felipe

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Voorzieningen
Negatief: Netheid
In comparison to most other Embassy Suites around the area, this is the one that looks the most updated, but the bathroom definitely needed work (had mold, needs new caulking, shower faucet showed a hole,etc.) The carpet and furniture looked dirty and had bad stain spots, so did one of the duvet covers. Some of the staff were nice and helpful, others didn’t have the most welcoming or helpful attitude (bar tender at manager’s reception, night receptionist). Also, there should be some leniency with the early check in fee, especially for loyal customers. We arrived less than 1 hour before check in time, had 2 young children and an older person with us and there was no effort to try to be accommodating with the check in and were charged the $25 fee.
1 nacht verbleven in maart 2024
Reactie van Frances Archilla, General Manager op 25 mrt 2024
Thank you for staying with us and for taking a moment to share your feedback. We strive to provide a stellar experience for all of our guests, and we are sorry to hear we missed the mark. We shared your comments with our team to make improvements, and we hope to welcome you back to our newly renovated hotel for a five-star experience.

8/10 – Goed

Haydee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Frances Archilla, General Manager op 25 mrt 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!

6/10 – Redelijk

Susan

Positief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Frances Archilla, General Manager op 21 mrt 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!

10/10 – Uitstekend

Evelin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was amazing. Property was wonderful. All was perfect
1 nacht verbleven in maart 2024
Reactie van Frances Archilla, General Manager op 19 mrt 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!

6/10 – Redelijk

Dennis

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Liking on the ceiling
4 nachten verbleven in februari 2024
Reactie van Frances Archilla, General Manager op 11 mrt 2024
Thank you for staying with us and for taking a moment to share your feedback. We strive to provide a stellar experience for all of our guests, and we are sorry to hear we missed the mark. We shared your comments with our team to make improvements, and we hope to welcome you back to our newly renovated hotel for a five-star experience.

10/10 – Uitstekend

Rodolfo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2024
Reactie van Frances Archilla, General Manager op 12 mrt 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!

4/10 – Matig

mai, Temecula

2 nachten verbleven in maart 2024
Reactie van Frances Archilla, General Manager op 31 mrt 2024
Thank you for staying with us and for taking a moment to share your feedback. We strive to provide a stellar experience for all of our guests, and we are sorry to hear we missed the mark. We shared your comments with our team to make improvements, and we hope to welcome you back to our hotel for a five-star experience.

10/10 – Uitstekend

Priscilla, Lynwood

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice stay
2 nachten verbleven in maart 2024
Reactie van Frances Archilla, General Manager op 8 mrt 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!

2/10 – Ontzettend slecht

Marcus

Zakenreiziger, Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
There were kids running up and down the hall till 1130 while also knocking on doors. Called the desk and it still continued. Next morning as there was a large group for breakfast the did not have any of the bakery choices available besides muffins. For the hot selection they did not have the omelettes available and when I asked about them I was told they would be available at 7:00 a.m. while the current time was 6:59. As my family was standing there I asked if we would be able to just get an omelette when they start since we were not aware of there being a special time we were told no as we had already gave our breakfast ticket. So with no choice we took our plates to a table to try to make the best of it. I went to get the family juice and came back to the table we all tried our juice that was completely watered down with a little color added. The eggs for complete slop and gooey while the potatoes and sausage were both frozen. We left to get breakfast somewhere else after that. I am beyond ashamed of this property as I was telling my wife this is my favorite hotel chair and it was a complete embarrassment. I honestly can say I will choose embassy suites again. I paid good money to stay at a comfortable hotel well rest with a good meal in the morning and was I got was a let down with a complete waste of money that I might as well have thrown away.
1 nacht verbleven in maart 2024
Reactie van Frances Archilla, General Manager op 4 mrt 2024
Thank you for staying with us and for taking a moment to share your feedback. We are sorry to hear about your experience. Please know this is not our standard, and we have shared your comments with our team to address the issue. We hope to have the opportunity to welcome you back and make it right.

10/10 – Uitstekend

Cruz

1 nacht verbleven in maart 2024
Reactie van Frances Archilla, General Manager op 23 mrt 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!

6/10 – Redelijk

Christian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was expecting more for what the cost regularly is,AC unit not working,loud squeaky showerhead,stained couch,stained linens,big gap under entrance door,high school kids going up and down side stairs,small bathroom size...on the positive side,big room,best feature is the balcony,free breakfast an extra point...in my opinion only worth with a low price.
1 nacht verbleven in februari 2024
Reactie van Frances Archilla, General Manager op 27 feb 2024
Thank you for staying with us and for taking a moment to share your feedback. We strive to provide a stellar experience for all of our guests, and we are sorry to hear we missed the mark. We shared your comments with our team to make improvements, and we hope to welcome you back to our newly renovated hotel for a five-star experience.

4/10 – Matig

Christina

Reisde met familie
Positief: Netheid, personeel en service
The hotel was way too loud everything echoed. Thin walls could hear people talking in lobby area from 8 th floor with everything closed!!! Bar inside is a cool touch but that was not probably why everyone was so loud. If you want a quiet place this is not it. Dance theatre next door so lots of kids at this hotel. Small pool don’t bother with it and 100 kids inside. Walking distance to lots of restaurants was a plus. Check in line took 45 min but girl was super nice and pleasant to talk with.
1 nacht verbleven in februari 2024
Reactie van Frances Archilla, General Manager op 26 feb 2024
Thank you for staying with us and for taking a moment to share your feedback. We are sorry to hear about your experience. Please know this is not our standard, and we have shared your comments with our team to address the issue. We hope to have the opportunity to welcome you back and make it right.

10/10 – Uitstekend

Sachiye

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Frances Archilla, General Manager op 23 feb 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!

8/10 – Goed

Bobby

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place but need better controls for rooms'
Could adjust thermostat in bedroom and it was very cold. Office cold not adjust it either. They sent up a small portable heater.
1 nacht verbleven in februari 2024
Reactie van Frances Archilla, General Manager op 21 feb 2024
Thank you for staying with us and for taking a moment to share your feedback. We strive to provide a stellar experience for all of our guests, and we are sorry to hear we missed the mark. We shared your comments with our team to make improvements, and we hope to welcome you back to our newly renovated hotel for a five-star experience.

2/10 – Ontzettend slecht

Josephine

Positief: Netheid
Negatief: Personeel en service
Bad experience with embassy
Check in was 30 mins wait Room wasn’t even ready took hr The front office was rude For the price for the room it wasn’t worth it
1 nacht verbleven in februari 2024
Reactie van Frances Archilla, General Manager op 19 feb 2024
Thank you for staying with us and for taking a moment to share your feedback. We are sorry to hear about your experience. Please know this is not our standard, and we have shared your comments with our team to address the issue. We hope to have the opportunity to welcome you back and make it right.

2/10 – Ontzettend slecht

Elva

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I stayed for 4 nights and requested the room to be cleaned for 3 consecutive days and it finally fleas cleaned on the 4th night at 10:30 night time.
4 nachten verbleven in februari 2024
Reactie van Frances Archilla, General Manager op 17 feb 2024
Thank you for staying with us and for taking a moment to share your feedback. We are sorry to hear about your experience. Please know this is not our standard, and we have shared your comments with our team to address the issue. We hope to have the opportunity to welcome you back and make it right.

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was clear and concise and the help was amazing.
1 nacht verbleven in februari 2024
Reactie van Frances Archilla, General Manager op 17 feb 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!

10/10 – Uitstekend

Constance

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love it here will be back with the kids
1 nacht verbleven in februari 2024
Reactie van Frances Archilla, General Manager op 17 feb 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!

6/10 – Redelijk

Hector, South Gate

1 nacht verbleven in februari 2024
Reactie van Frances Archilla, General Manager op 17 feb 2024
Thank you for taking a moment to rate your experience at our hotel. We would love to have the opportunity to learn more about your experience and how to make improvements. Please get in touch with us so we can look into it.

8/10 – Goed

Jessica, Montebello

2 nachten verbleven in februari 2024
Reactie van Frances Archilla, General Manager op 15 feb 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!

8/10 – Goed

Travis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Frances Archilla, General Manager op 13 feb 2024
Thank you for staying with us and taking a moment to rate our hotel. We are glad to hear you had a stellar experience at our property, and we hope to see you again soon!