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Beoordelingen van Glendale Express Hotel Los Angeles

3 out of 5
Glendale Express Hotel Los Angeles
450 West Pioneer Drive, Glendale, CA

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 998 van 2302 beoordelingen" "
Gastenscore: 8 - Goed. 619 van 2302 beoordelingen" "
Gastenscore: 6 - Redelijk. 350 van 2302 beoordelingen" "
Gastenscore: 4 - Matig. 162 van 2302 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 173 van 2302 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

7,2/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

David

1 nacht verbleven in juni 2022
Reactie van Tony Alguera op 9 jun 2022
Hi David, Thank you so much for such a fantastic review! We hope to welcome you back in the future. Kind regards,

10/10 – Uitstekend

Cinthia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Santos

Positief: Voorzieningen
Very clen
1 nacht verbleven in mei 2024

6/10 – Redelijk

madi

Positief: Personeel en service
Everyone was very nice & attentive, it was fairly clean but could use some upgrades. The shower was awful and either flooded the bathroom or barely trickled
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Joshua

Positief: Netheid, personeel en service
Convenient and clean location for an event in Glendale. And the night time front desk dude Michael was hilarious. I liked staying here.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Manuel

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice time
1 nacht verbleven in april 2024

10/10 – Uitstekend

Cecily

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay near Universal Studios
2 nachten verbleven in april 2024
Reactie van Glendale Express Hotel op 3 mei 2024
Cecily, Thank you for taking the time and leaving a review. We are glad to hear you enjoyed your stay and found our location convenient. We hope to welcome you back in the near future.Kind regards

6/10 – Redelijk

Feyd

Reisde met een groep
Negatief: Staat van de accommodatie en faciliteiten
Unable to sleep due to cycling on/off noise coming from somewhere in the hotel. Crappy, old curtains. You need tech support to get the TV going and they never bothered to show up when requested. Plus, I think the "guy" checking me in may have been an Android. Nothing against Androids, but they are not known for friendliness.
2 nachten verbleven in maart 2024
Reactie van The Glendale Express Team op 2 mei 2024
Hi Frey,Thank you for leaving us a review. We apologize for the inconveniences you experienced during your stay. We're committed to addressing these issues promptly to ensure a better experience for all our guests.

10/10 – Uitstekend

oscar javier

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No cobrar el parqueadero
3 nachten verbleven in april 2024
Reactie van The Glendale Express Team op 1 mei 2024
Hola Oscar,Gracias por tomarse el tiempo para dejarnos una reseña. ¡Sus comentarios son importantes para nosotros y esperamos darle la bienvenida nuevamente en el futuro!

10/10 – Uitstekend

Richard

2 nachten verbleven in maart 2024
Reactie van The Glendale Express Team op 1 mei 2024
Hi Richard,Thank you for leaving us a review on your stay here with us. We appreciate your feedback and hope to welcome you back in the future!

2/10 – Ontzettend slecht

Emil

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We saw cockroaches in the hallway, the rooms are dirty and have mold. We had to leave this place and find a different hotel. Also the management sucks they refuse to refund money for 3 nights even that we never stayed at the hotel. Horrible place, don’t fool yourself.
3 nachten verbleven in april 2024
Reactie van The Glendale Express Team op 30 apr 2024
Hi Emil,I'm really sorry to heat about your experience. We take cleanliness and guest satisfaction seriously. Please accept our sincerest apologies for any inconvenience you encountered. We're investigating this matter thoroughly and taking necessary steps to address it. Your feedback is valuable to us, and we're committed to improving. We hope you'll consider giving us another chance in he future.

10/10 – Uitstekend

Qi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good
2 nachten verbleven in april 2024
Reactie van Glendale Express Team op 29 apr 2024
Hello Qi,Thank you for sharing your experience. We hope to see you again!Kind Regards,

10/10 – Uitstekend

Natalia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent location, easy to go to tourist places. Highly recommended!
3 nachten verbleven in april 2024
Reactie van The Glendale Express Team op 29 apr 2024
Hi Natalia,Thank you for leaving us such a wonderful review! We value your feedback and hope to welcome you back with us in the future!

6/10 – Redelijk

Mohmaddi

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The property is old. We saw water coming from upper bathroom in our bathroom. The area nearby is good. Recommended if you don’t have an option and just for a night.
1 nacht verbleven in april 2024
Reactie van The Glendale Express Team op 28 apr 2024
Hi Mohmaddi,Thank you for leaving us a review on your stay. We appreciate your feedback. We are sorry to hear about the leak. We hope to get a second chance to better serve you!

6/10 – Redelijk

Sandy

1 nacht verbleven in april 2024
Reactie van The Glendale Express Team op 29 apr 2024
Hi Sandy,Thank you for leaving us a review on your stay and experience here with us. We appreciate your feedback and hope to serve you better next time!

10/10 – Uitstekend

Xiao Qing

2 nachten verbleven in april 2024
Reactie van The Glendale Express Team op 28 apr 2024
Hi Xiao,Thank you for leaving us a 5 out of 5 review! We appreciate your feedback and hope to welcome you back with us in the future!

8/10 – Goed

Melissa

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
The vibe was great. The whole staff was helpful and courteous. The actual hotel room was really outdated and run down a bit. Carpet is old. There's mold between doors. The vents are old. Our AC wasnt working in one of the rooms. They did come in to try and fix it right away. It worked for a day and broke down again.
5 nachten verbleven in april 2024
Reactie van Glendale Express Team op 27 apr 2024
Hello Melissa,Thank you for sharing your experience. We look forward to welcoming you again!Kind Regards,

10/10 – Uitstekend

Jairon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are well clean and large
3 nachten verbleven in april 2024
Reactie van Glendale Express Team op 27 apr 2024
Hello Jairon,Thank you for sharing your experience. We look forward to welcoming you again!Kind Regards,

6/10 – Redelijk

Miriam

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I booked a room for myself and my partner, for one night. Based on the photos of the hotel online, it looks decent to stay in for one night, right? No. The elevator had a smell, other guests were loud, and the walls had old wallpaper and stains. The rooms feel stuffy, like hard to breathe. Overall, the room was not comfortable to stay in so we decided to leave. I appreciate the supervisor Chris for understanding that comfort is priority. However, I would not recommend staying at this property.
Reactie van Glendale Express Team op 27 apr 2024
Hello Miriam,Thank you for sharing your experience. We do value your opinion and will address this to our team.Kind Regards,

8/10 – Goed

Jordana

Reisde met familie
Positief: Personeel en service, voorzieningen
We liked that it is close to the freeway and not a far drive to Universal Studios, Griffith Observatory, and different dining options. The room we got was fairly clean and spacious though the property itself is old. The staff was the best part, very professional, courteous and accommodating.
3 nachten verbleven in maart 2024
Reactie van Glendale Express Hotel op 26 apr 2024
Jordana, Thank you for taking the time and leaving a review. We are glad to hear that you enjoyed your stay with us and found our location convenient. We hope to welcome you back in the future. Kind regards

8/10 – Goed

Everardo

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My family definitely enjoyed the stay, will definitely consider as an option for future visits. Check in was quick and painless, I did use Expedia as to make the reservation (probably made it more efficient). The staff were very friendly, knowledgeable and helpful.
1 nacht verbleven in april 2024
Reactie van The Glendale Express Team op 23 apr 2024
Hi Everardo,Thank you for leaving us a review. We are thrilled you enjoyed your stay with us and hope to welcome you back in the future!

10/10 – Uitstekend

Limor, North Hollywood

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van The Glendale Express Team op 23 apr 2024
Hi Limor,Wow thank you for leaving us a 5 out of 5 review! We appreciate your feedback and hope to welcome you back in the future!

6/10 – Redelijk

Jenri Alejandro

Reisde met familie
Friendly staff.
1 nacht verbleven in april 2024
Reactie van Lala op 23 apr 2024
Thank you for your review. We're glad to hear you found our staff friendly. Your feedback helps us improve.

2/10 – Ontzettend slecht

Jose Alfredo

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van The Glendale Express Team op 23 apr 2024
Hi Jose,Thank you for leaving us a review on your stay here with us. We are sorry we did not meet your expectations and hope to get a chance to better serve you in the future.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Lala op 23 apr 2024
Thank you for the perfect rating! We're delighted you enjoyed your stay.

10/10 – Uitstekend

Kristin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Lala op 23 apr 2024
Thank you for the perfect rating! We're delighted you enjoyed your stay.

10/10 – Uitstekend

Ben

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice and clean
1 nacht verbleven in april 2024
Reactie van Lala op 23 apr 2024
Thank you for the perfect rating! We're delighted you enjoyed your stay.

10/10 – Uitstekend

Christine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very nice hotel. Nice music in the lobby and nice staff. Bed is very nice and comfortable.
1 nacht verbleven in april 2024
Reactie van The Glendale Express Team op 20 apr 2024
Hi Christine,Wow thank you for leaving us a 5 out of 5 review! We appreciate your feedback and hope to welcome you back with us in the future!

6/10 – Redelijk

Richard

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
did not like how you use you phone to have tv . not all people grow up or know how this techknowledge works . so we had no tv
2 nachten verbleven in april 2024
Reactie van The Glendale Express Team op 21 apr 2024
Hi Richard,Thank you for leaving us a review on your stay with us. We apologize for any inconvenience caused by our TV system. We'll work on improving accessibility for all guests. We hope to get a chance to serve you better next time.

10/10 – Uitstekend

Fabiola

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was great
2 nachten verbleven in april 2024
Reactie van Glendale Express Hotel op 19 apr 2024
Fabiola, Thank you for taking the time to leave a review. We hope to welcome you back in the near future.Kind regards

10/10 – Uitstekend

Cecil, Texas

Positief: Netheid, personeel en service en voorzieningen
The rooms are definitely dated but they were clean, spacious and quiet. The hotel needs a little TLC here and there but it’s appealing quirkiness, clever design touches, great location and convenient parking help this optically challenged duckling rise above budget crowd!
3 nachten verbleven in april 2024
Reactie van The Glendale Express Team op 18 apr 2024
Hi Cecil,Thank you for taking the time to leave us a review on your stay. We appreciate your feedback and hope to welcome you back with us in the future!

6/10 – Redelijk

Jesús Antonio Martínez

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I didn´t like de noise at nights, also i think our room was not properly insulated because we can hear every sound coming from the room next to ours
3 nachten verbleven in april 2024
Reactie van The Glendale Express Team op 17 apr 2024
Hi Jesus,First and foremost we want to thank you for taking the time to leave us a review. We're sorry to hear about your experience and hope to have the chance to better serve you in the future!

6/10 – Redelijk

SRINIVAS MURTHY

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Microwave in the room would have been good. I asked for bath towels which was not delivered
2 nachten verbleven in april 2024
Reactie van The Glendale Express Team op 17 apr 2024
Hi Srinivas,Thank you for leaving us a review on your recent stay here with us. We provide a microwave in the lobby for our overnight guests. We will be addressing the towel issue promptly to enhance our guests' experience. Thank you for bringing it to our attention.

6/10 – Redelijk

Hitoshi

Reisde met familie
Convenient area
1 nacht verbleven in april 2024
Reactie van The Glendale Express Team op 17 apr 2024
Hi Hitoshi,Thank you for taking the time to leave us a review on you stay and experience her with us we appreciate your feedback and hope to welcome you back with us in the future!

8/10 – Goed

Adrian

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Everything was fine, but conditions of the room and property in general were deteriorated, not as shown in the pictures.
1 nacht verbleven in april 2024
Reactie van Glendale Express Hotel op 17 apr 2024
Adrian,Thank you for taking the time and leave a review. We value your feedback and use it to better our guest experience. We hope to welcome you back in the near future.Thank you

4/10 – Matig

Edwin

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Pay for parking slow check in. Noisy
1 nacht verbleven in april 2024
Reactie van Glendale Express Hotel op 17 apr 2024
Edwin, Thank you for leaving a review. We value your feedback. We hope you can give us another chance to better serve you.Kind regards

2/10 – Ontzettend slecht

Nubar

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Old and dirty.
1 nacht verbleven in april 2024
Reactie van Glendale Express Hotel op 17 apr 2024
Nubar, We are sorry to hear your stay did not go as expected. We hope you can give us a second chance to better serve you.Thank you

10/10 – Uitstekend

Bernardo

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy Tranquila y bien ubicada
2 nachten verbleven in april 2024
Reactie van The Glendale Express Team op 14 apr 2024
Hi Bernardo,Wow! Thank you for giving us a 5 out of 5 review! We truly appreciate your feedback and hope to welcome you back in the future!

4/10 – Matig

Paul

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First very old facility Next no television available Third very noisy ac Fourth very hard beds
2 nachten verbleven in april 2024
Reactie van The Glendale Express Team op 14 apr 2024
Hi Paul,Thank you for leaving us a review on your recent stay with us. We appreciate your feedback. We apologize for the inconvenience you encountered during your stay here with us. That is definitely not the experience we like to deliver to our guests. We hope to have a chance to serve you better in the future!

8/10 – Goed

Xuemin

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
That’s ok
3 nachten verbleven in april 2024
Reactie van The Glendale Express Team op 13 apr 2024
Hi Xuemin,Thank you for taking the time to leave us a review on your recent stay with us. We appreciate your feedback and hope to welcome you back with us in the future!

8/10 – Goed

Erik Alejandro

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van The Glendale Express Team op 14 apr 2024
Hi Alejandro,Thank you for leaving us a review on your stay here with us. We appreciate your feedback and hope to welcome you back in the future!

2/10 – Ontzettend slecht

Julia

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I got hurt and they weren't concerned enough to send me to the hospital. They only have junk for for breakfast...I couldn't eat anything because of the high amounts of sugar in everything. I am diabetic. I would have gone to the hospital but I didn't have any money to pay for it.
1 nacht verbleven in april 2024
Reactie van Lala op 13 apr 2024
We're deeply sorry to hear about your experience. Your safety and well-being are our top priorities, and we apologize for any oversight in addressing your concerns. We'll review our protocols to ensure better assistance in the future.

10/10 – Uitstekend

madison

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Glendale Express Hotel op 13 apr 2024
Madison, Thank you for your review. We hope to welcome you back in the near future.Thank you

2/10 – Ontzettend slecht

Benjamin

Buenas tardes no me gusta que cobren depósito y no lo regresen no dan respuesta
3 nachten verbleven in april 2024
Reactie van Glendale Express Hotel op 12 apr 2024
Hola, gracias por dejar una reseña. Requerimos un depósito de 100 y se libera entre 3 y 10 días hábiles después del pago. Si utiliza una tarjeta internacional, puede tardar hasta 30 días. Si tiene alguna otra pregunta o inquietud, comuníquese directamente con el hotel.Gracias

8/10 – Goed

Xiaolan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is close to the freeway, convenient to go anywhere, and not too noisy. There is a swimming pool, which is free for guests. My daughter loves swimming, so she was very excited when she saw the swimming pool. The exhaust fan in the shower room is not working. This is my least favorite. Since I rarely stay in the room, I didn't call for maintenance.
2 nachten verbleven in april 2024
Reactie van The Glendale Express Team op 11 apr 2024
Hi Xiaolan,Thank you for taking the time to leave us a review on your stay and experience here with us. We appreciate your feedback and hope to welcome you back in the future!

6/10 – Redelijk

Yuliana

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Bathroom vent very dirty . Bathroom lighting was broken . Wall papper in room looked bad /dirty.
1 nacht verbleven in april 2024
Reactie van The Glendale Express Team op 10 apr 2024
Hi Yuliana,Thank you for leaving us a review on your recent stay with us. We truly value your feedback and hope to get a chance to better serve you in the future!

10/10 – Uitstekend

Gova

2 nachten verbleven in maart 2024
Reactie van The Glendale Express Team op 29 apr 2024
Hi Gova,Thank you for leaving us a review on your recent stay with us. We appreciate your feedback and hope to welcome you back!

10/10 – Uitstekend

YANEIRA

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Buen lugar para hospedarse
2 nachten verbleven in maart 2024
Reactie van The Glendale Express Team op 10 apr 2024
Hola Yeneira,Gracias por dejar una reseña. ¡Apreciamos sus comentarios y esperamos darle la bienvenida nuevamente!

4/10 – Matig

Kelly

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
If you’re trying to stay here for a romantic getaway, skip it. If you’re here for a birthday bash celebration, skip it. If you’re here to save as much money on a hotel for a night, it’ll do. The hotel looks better from the other side than the inside of the rooms. Just walking to our hotel room seemed scary and concerning. The hotel is like half done half not? It’s very odd that it isn’t up to an average standard at least. The room inside was the basic of the basics. Nothing nice or glamorous. The wallpaper is peeling almost everywhere and the decor is sad. The carpet had burn marks in it when we got there. The room was a nonsmoking room but somehow smelled of cigarettes and weed. The towel had hair on it as well. Overall, it isn’t as nice as it appears on the pictures listed. I’m bummed that I felt this way walking inside and seeing/smelling this after a long day. Staff was nice and helpful. But overall, skip it if I were you.
1 nacht verbleven in april 2024
Reactie van The Glendale Express Team op 10 apr 2024
Hi Kelly,Thank you for leaving us a review on your recent stay with us. We appreciate your feedback and apologize for not meeting your expectations.

8/10 – Goed

Monica

Positief: Netheid, personeel en service
3 nachten verbleven in april 2024
Reactie van The Glendale Express Team op 10 apr 2024
Hi Monica,Thank you for taking the time to leave us a review. We appreciate your feedback and hope to welcome you back!