Een buitenzwembad
Beschikbaarheid controleren

Beoordelingen van Hampton Inn & Suites Los Angeles - Glendale

2.5 out of 5
Hampton Inn & Suites Los Angeles - Glendale
114 W. Colorado, Glendale, CA

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 592 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 281 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 69 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 40 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 19 van 1001 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
beste hotel ooit in verbleven
het was echt een tof verblijf elke dag mooi en proper niet ver van het hotel stoppen er bussen waarmee je gemakkelijk naar hollywood,Downtown LA enzo kunt gaan dit hotel is zeker een aanrader ik kom zeker terug
13 nachten verbleven in juni 2018

10/10 – Uitstekend

Luis, Bloomington

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My lady and I had a wonderful time. Very convenient close to restaurants and shopping mall
1 nacht verbleven in mei 2024
Reactie van Lourdes op 21 mei 2024
Thank you for staying with us. We appreciate your feedback!

8/10 – Goed

Kate Coronado

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Lourdes op 21 mei 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Ji Ye

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Shopping malls are just across the road. Lots of choice for dining. Very safe and good parking lot.
2 nachten verbleven in mei 2024
Reactie van Lourdes op 21 mei 2024
Thanks for staying with us. We work hard to ensure high quality service to our guests, and we are very happy to see it reflected on your last stay. We appreciate your feedback!

6/10 – Redelijk

Prudence

Reisde met partner
Positief: Voorzieningen
The best thing about this hotel is the location and proximity to many things. Centrally located and walking distance to many restaurants, shops and everything. The common areas were well taken care of but the head boards in our room were torn up and tattered. The mattresses were also not great.
3 nachten verbleven in mei 2024
Reactie van Lourdes op 18 mei 2024
We appreciate you taking some time to let us know about your stay. We appreciate your valuable feedback as it helps us identify the ares we can improve the guest experience. We are happy to hear you enjoyed our location but are sorry to hear the shortcomings in your room. Please rest assured we have documented your feedback and have addressed these issues with our management and staff. Thank you for staying at Hampton Inn & Suites Los Angeles/Glendale and we hope you will consider us again for your next trip!

10/10 – Uitstekend

Gino

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
4 nachten verbleven in april 2024
Reactie van Lourdes op 9 mei 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Marina

2 nachten verbleven in maart 2024
Reactie van Lourdes op 9 mei 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Clarence

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location in Glendale, right across two malls. Lots of dining options available. Safe parking deck. Rooms need a little update and smelled musty every time we come in the room. Breakfast ok, ate one day and the sausage and eggs was good. Will definitely stay there again when in the area.
3 nachten verbleven in april 2024
Reactie van Lourdes op 9 mei 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Alfonso

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Night staff isn’t as nice and helpful as morning staff was way more friendlier. Other than that it was nice and the facility was clean. Breakfast was mid.
1 nacht verbleven in mei 2024
Reactie van Lourdes op 9 mei 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Mayra Hernandez

1 nacht verbleven in april 2024
Reactie van Lourdes op 15 mei 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

evelia

1 nacht verbleven in april 2024
Reactie van Lourdes op 11 mei 2024
Thank you for staying with us! We appreciate your feedback!

8/10 – Goed

John

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is well maintained and the location is convenient. Glad that cash payment is accepted. Located directly across the street from Pasadena Galleria and convenient walking distance dining options. Staff is friendly, parking garage is secure and free breakfast is very good. Recommended!
2 nachten verbleven in april 2024
Reactie van Lourdes op 19 apr 2024
Thank you for taking the time to share your feedback. We are happy to hear you enjoyed our breakfast and convenient location! We work hard to ensure high quality service to our guests. Thank you for staying at the Hampton Inn and Suites Los Angeles/ Glendale and we hope that you consider us again for your next trip!

10/10 – Uitstekend

Chris

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and comfortable
1 nacht verbleven in maart 2024
Reactie van Lourdes op 6 apr 2024
Thank you for staying with us. We appreciate your feedback!

8/10 – Goed

Raul Alejandro

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay
1 nacht verbleven in maart 2024
Reactie van Lourdes op 6 apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

James, Rapid City

Positief: Personeel en service, staat van de accommodatie en faciliteiten
I like it because of how accessible to all needs like foods shopping and averything.
5 nachten verbleven in maart 2024
Reactie van Lourdes op 31 mrt 2024
Thank you for staying with us. We appreciate your feedback!

8/10 – Goed

Crystal

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed my stay
1 nacht verbleven in maart 2024
Reactie van Lourdes op 28 mrt 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Liliana

Positief: Netheid, staat van de accommodatie en faciliteiten
Great location
1 nacht verbleven in maart 2024
Reactie van Lourdes op 28 mrt 2024
Thank you for staying with us! We appreciate your feedback!

10/10 – Uitstekend

Dwayne

Positief: Voorzieningen
All good!
2 nachten verbleven in maart 2024
Reactie van Lourdes op 19 mrt 2024
Thank you for staying with us! We appreciate your feedback!

8/10 – Goed

Marian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was close to a funeral service we attended, and close to the mall with shops and restaraunts. The hotel had gated parking. Breakfast good and they had coffee and hot water for tea in the lounge all day.
2 nachten verbleven in januari 2024
Reactie van Lourdes op 17 mrt 2024
Thank you very much for such great review! We work hard to ensure high quality service to our guests and we are very happy to see it reflected on your last stay. Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Vanessa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very calm atmosphere.
1 nacht verbleven in maart 2024
Reactie van Lourdes op 17 mrt 2024
Thank you for staying with us! We appreciate your feedback!

10/10 – Uitstekend

Haig B

2 nachten verbleven in maart 2024
Reactie van Lourdes op 2 apr 2024
Thank you for staying with us! We appreciate your feedback.

10/10 – Uitstekend

Bobby

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Lourdes op 12 mrt 2024
Thank you for staying with us! We appreciate your feedback!

6/10 – Redelijk

Clyde

Reisde met een groep, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The property its self was ok. The staff was very nice and friendly. The gentleman at the bar was really nice. The room had some rips in the head board. There was no caulking around the shower or outside the shower. There were dirt stains on the outside of the tub. The toilet paper handle was lose. The ac & heat did to work at all. The thermostat needs to be updated. The breakfast had no flavor at all. The oatmeal was tasteless.
2 nachten verbleven in maart 2024
Reactie van Lourdes op 10 mrt 2024
Thank you for taking the time to share your feedback. We would like to apologize for your negative experience. this is not the Hampton norm, as our goal is Satisfaction Guaranteed. We have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience an improved level of customer service. Thank you once again for your comments.

8/10 – Goed

Susan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Lourdes op 6 mrt 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Cheryl

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved having rhe covered smoking deck, there were 2 other places as well, the beds were great linen was great. People were very nice. Beeakfast was great a good variety in my 3 day stay. Parking was easy.
3 nachten verbleven in maart 2024
Reactie van Lourdes op 6 mrt 2024
Thank you very much for such great review! We work hard to ensure high quality service to our guests and we are very happy to see it reflected on your last stay. Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Ty

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel. will stay at again in future
1 nacht verbleven in maart 2024
Reactie van Lourdes op 6 mrt 2024
Thank you for staying with us! We appreciate your feedback!

10/10 – Uitstekend

GERARDO, North York

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient location; v friendly staff & clean, newish rooms. Breakfast was great (some sort of eggs, sausage, french toast waffle maker, cereal, oatmeal, bagels, yogurt, muffins, fruit, etc.). Pool is outside, but heated so that it was useable even during the winter months (in late Feb anyway). Kids really enjoyed it..
7 nachten verbleven in februari 2024
Reactie van Lourdes op 3 mrt 2024
Thank you very much for such great review! We work hard to ensure high quality service to our guests and we are very happy to see it reflected on your last stay. Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Lizzbeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice property, check in was fast and easy and staff was very friendly no matter the time of day. Would definitely stay here again.
3 nachten verbleven in februari 2024
Reactie van Lourdes op 3 mrt 2024
Thank you very much for such great review! We work hard to ensure high quality service to our guests and we are very happy to see it reflected on your last stay. Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

RAEID

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Very Good location
1 nacht verbleven in december 2023
Reactie van Lourdes op 21 feb 2024
Thank you for staying with us. We appreciate your feedback!

8/10 – Goed

Arcelia

Reisde met familie
Positief: Netheid, personeel en service
The hotel and room were amazing, clean and convenient to everything. But we stayed in room 404 and heard everything. Did not sleep well because the noise outside was so loud. But the noise from what we believed to have been coming from the house keeping was even louder in the early morning. I highly recommend the hotel but stay away from that room.
1 nacht verbleven in februari 2024
Reactie van Lourdes op 17 feb 2024
Thank you for sharing your feedback. We appreciate your feedback!

10/10 – Uitstekend

Victor

2 nachten verbleven in februari 2024
Reactie van Lourdes op 17 feb 2024
Thank you for staying with us! We appreciate your feedback.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
The place is very clean. The carpet is brandnew and nice smell
2 nachten verbleven in januari 2024
Reactie van Lourdes op 8 feb 2024
Thank you for taking the time to share your feedback. We work hard to ensure high quality service to our guests, and we are very happy to see it reflected on your last stay. Thank you for staying with us. We appreciate your feedback!

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Housekeeping needs to clean bathrooms better
2 nachten verbleven in januari 2024
Reactie van Lourdes op 8 feb 2024
We appreciate the review of your recent stay at our hotel. We want to apologize for your negative experience in our hotel. We will address these issues with our management and staff. The next time you are in the area, we would love to have you come back and experience an improved level of customer service. Thank you again for your feedback.

10/10 – Uitstekend

Ivonne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La ubicación y el servicio excelentes. Frente a una plaza comercial. Hay muchos restaurantes de todo tipo a unas cuadras. Excelente opción para quedarse si planea visitar LA
5 nachten verbleven in december 2023
Reactie van Lourdes op 3 feb 2024
Gracias for quedarse con nosotros. Agradecemos sus comentarios!

6/10 – Redelijk

M.Cyrus

Positief: Personeel en service
1 nacht verbleven in januari 2024
Reactie van Lourdes op 8 feb 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

anna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is conveniently located. It is just a short walk to plenty of shopping and restaurants. Only 10 minute drive to the LA zoo and MGM studios.
3 nachten verbleven in januari 2024
Reactie van Lourdes op 26 jan 2024
Thank you very much for your review! We work had to ensure high quality service to our guests and we are happy to see it reflected on your stay. Thanks for staying with us!

10/10 – Uitstekend

Vahagn

Positief: Personeel en service
1 nacht verbleven in januari 2024
Reactie van Lourdes op 22 jan 2024
Thanks for staying with us. We appreciate your feedback.

8/10 – Goed

Mark

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van Lourdes op 22 jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Catherine Grace

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Lourdes op 22 jan 2024
Thank you for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quick Trip
We only stayed one night, and did not spend much time in the room, but we were very pleased by the cleanliness of the room, and the friendliness of the staff. We left an item behind, and it had been found, and saved for us, which we were grateful for. The breakfast wasn’t great. The scrambled eggs were sitting in water and we waited quite a while for the french toast sticks that were never replenished. The location was ideal, and it was perfect for our quick trip.
1 nacht verbleven in januari 2024
Reactie van Lourdes op 26 jan 2024
Thank you for sharing your feedback. We are pleased to read you enjoyed your stay but were sorry to hear about the breakfast. Please rest assured we documented your comments and will address this with management and staff. Thanks for staying with us!

10/10 – Uitstekend

Charlotte

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Lourdes op 26 jan 2024
Thank you for staying with us. We appreciate your feedback!

8/10 – Goed

Michele

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was close to some great places to get desserts and places to eat and drink. All within walking distance. The entrance was locked when we went to check in but it was very late at night so it was understandable.
3 nachten verbleven in januari 2024
Reactie van Lourdes op 26 jan 2024
Thank you for your comments. We work hard to ensure high quality service to our guests, and we are very happy to see it reflected on your last stay. Thanks for staying with us.!

10/10 – Uitstekend

Malinda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Lourdes op 14 jan 2024
Thank you for staying with us! We appreciate your feedback.

10/10 – Uitstekend

Ivonne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Lourdes op 12 jan 2024
Thank you for staying with us! We appreciate your feedback!

10/10 – Uitstekend

Beth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Lourdes op 12 jan 2024
Thank you for staying with us! We appreciate your feedback!

4/10 – Matig

James

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
THIS IS NOT A HILTON
We booked multiple rooms, when my son arrived, he had to call me because the desk would not accept a different credit card for the parking fee. There were no glasses in the room, only paper coffee cups. We called the desk and were told glasses would be delivered to the room; they never came. The towels are poor quality, and the toilet paper was like sandpaper.
2 nachten verbleven in januari 2024
Reactie van Lourdes op 12 jan 2024
We truly appreciate you taking some time to let us know about your stay. We would like to apologize for your negative experience at our hotel. Here at Hampton Inn & Suites in Glendale there is always room for improvement. The next time you are in the area we would love to have you come back and experience an improved level of customer service.

4/10 – Matig

James

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
NOT UP TO HILTON STANDARDS
We opened a bottle of wine and looked for a glass to use. There was a paper coffee cup, but no glass. We called the desk and were told glasses would be delivered to the room, they never zame. The plastic cups for juice would have been OK, but thw paper cup wasloq xlass. Also the linnens were worse than Motel 6 and the toilrt tissue was like sandpaper. Hilton shoukd be ashamed to have their name on this place. Kocation was great
1 nacht verbleven in januari 2024
Reactie van Lourdes op 12 jan 2024
We truly appreciate you taking some time to let us know about your stay. We would like to apologize for your negative experience at our hotel. Here at Hampton Inn & Suites in Glendale there is always room for improvement. The next time you are in the area we would love to have you come back and experience an improved level of customer service.

2/10 – Ontzettend slecht

Jerry

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
READ THE FINE PRINT BEFORE BOOKING
Un-friendly Staff, Not very helpful, run down room, booked a 2 night stay and decided to check out after the first night and was unable to get a refund for the 2nd night due to the cancelation fee being equel to the cost of the room for the night...how convienient. They also charge about $30 a night to park in there garage (Also non -refundable if you pay in advance)
2 nachten verbleven in december 2023
Reactie van Lourdes op 12 jan 2024
We truly appreciate you taking some time to let us know about your stay. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We would like to apologize for your negative experience at our hotel. Here at Hampton Inn & Suites in Glendale there is always room for improvement. The next time you are in the area we would love to have you come back and experience an improved level of customer service.

10/10 – Uitstekend

GABRIEL ADRIAN

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very confy and quiet!!
1 nacht verbleven in december 2023
Reactie van Lourdes op 7 jan 2024
Thank you for staying with us! We appreciate your feedback!

10/10 – Uitstekend

Ruben

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Lourdes op 7 jan 2024
Thank you for staying with us! We appreciate your feedback.