Een buitenzwembad
Beschikbaarheid controleren

Beoordelingen van Hyatt Place Pasadena

3 out of 5
Hyatt Place Pasadena
399 E Green St, Pasadena, CA

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 682 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 188 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 62 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 39 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 32 van 1003 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Johnny

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hard to find the Hyatt Hotel sign; had to ask where it was from a parking attendent in a different parking garage.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Annette

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only issue we is we were supposed to have a King bed and pull out sofa, and we had a room with 2 queen beds
1 nacht verbleven in maart 2024

6/10 – Redelijk

Dennis

Positief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Front Desk Lead op 29 apr 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us.

10/10 – Uitstekend

Jing

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Front Desk Lead op 29 apr 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us.

10/10 – Uitstekend

Constance, seattle

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A good place to stay, for a short period. I enjoyed the breakfast.
3 nachten verbleven in april 2024
Reactie van Front Desk Lead op 29 apr 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us.

10/10 – Uitstekend

Stefanie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Front Desk Lead op 29 apr 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us.

10/10 – Uitstekend

Guadalupe

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Muy cómodo totalmente lo recomendaría
1 nacht verbleven in april 2024
Reactie van Front Desk Lead op 9 apr 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 – Uitstekend

Gregory

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The "upgrade" to a high floor room was absolutely pointless as one side of the building faces another, so it doesn't matter how high you go, you won't get a better view (at least on the north side). Parking was a little pricey and didn't have any EV charging, but it was convenient (parked next to the elevator and took it straight up to our room).
1 nacht verbleven in april 2024
Reactie van Front Desk Lead op 9 apr 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

8/10 – Goed

Allesh

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spacious rooms and comfortable place. Would like to come back.
3 nachten verbleven in maart 2024
Reactie van Front Desk Lead op 9 apr 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 – Uitstekend

Rhett

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van patty.rios op 5 apr 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 – Uitstekend

Christian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property and rooms. Breakfast was healthy and good. Lots of fresh fruit, good scrambled eggs, yogurt, sausage, etc. Plenty of seating on busy mornings. Room was spacious for three adults and cleaned every day. Tip: Save $14 a day by parking in the city garage across the street rather than under the hotel.
8 nachten verbleven in maart 2024
Reactie van patty.rios op 5 apr 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us.

10/10 – Uitstekend

celia

Positief: Netheid
3 nachten verbleven in maart 2024
Reactie van patty.rios op 5 apr 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us.

10/10 – Uitstekend

Jeffery

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Our family really enjoyed our stay at the Hyatt Place in Pasadena. It is situated near many eateries and shopping conveniences that are within walking distance. Not too crowded and felt safe.
5 nachten verbleven in maart 2024
Reactie van patty.rios op 31 mrt 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us

10/10 – Uitstekend

Brittany

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay! Neighbors above me were really noisy at night.
5 nachten verbleven in maart 2024
Reactie van patty.rios op 31 mrt 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us

10/10 – Uitstekend

Armando

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Improve the restaurant
3 nachten verbleven in maart 2024
Reactie van patty.rios op 31 mrt 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us

10/10 – Uitstekend

Carlos

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van patty.rios op 31 mrt 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us

8/10 – Goed

Weiyu

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good location!
1 nacht verbleven in maart 2024
Reactie van patty.rios op 23 mrt 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us.

10/10 – Uitstekend

Bartibaraj

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van patty.rios op 23 mrt 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us.

10/10 – Uitstekend

Vanezza

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Out of all hotels I been here in California this is the farthest the best, comfortable, and quite safe place to stay at! All employees were amazing and the location was perfect for shopping and dining will definitely come here again!
3 nachten verbleven in maart 2024
Reactie van patty.rios op 23 mrt 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us.

10/10 – Uitstekend

Gurpreet

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience overall.
3 nachten verbleven in februari 2024
Reactie van patty.rios op 23 mrt 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us.

10/10 – Uitstekend

Adrian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and safe
2 nachten verbleven in maart 2024
Reactie van Front Desk Lead op 12 mrt 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us We look forward to being of service to you in the near future.

10/10 – Uitstekend

Maria

Positief: Netheid, staat van de accommodatie en faciliteiten
I enjoyed the access to lots of restaurants and bars in the area. It was also close to venues we needed to get to in LA.
1 nacht verbleven in maart 2024
Reactie van Front Desk Lead op 12 mrt 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us. We look forward to being of service to you in the near future.

8/10 – Goed

Samuel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Front Desk Lead op 12 mrt 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us. We hope to see you again soon!

6/10 – Redelijk

Stacey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was clean. Room was noisy (engine type sound cutting on and off?), 6th floor. Also no coffee at breakfast on Saturday morning, it was only 930.
2 nachten verbleven in maart 2024
Reactie van patty.rios op 8 mrt 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.Best regards,

4/10 – Matig

Chris

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were charged $40 for early check in and 10 minutes later up in the room the power went out. Nobody from the hotel staff came to check on anyone or offer any help. When i finally made it down to the desk they said it was being worked on and would be 15-20 minutes. What a waste of early check in didn’t even offer refund of the $40 fee. Finally went to get some food and power came on while i was gone for almost 2 hours because everything was out even a/c was out. I didn’t like how the situation was handled or lack there of. The front desk staff wasn’t even sympathetic about it just straight face this is what it is. This was one of my favorite places to stay in the past and everyone was inviting. I don’t know what happened in the 6 months since my last visit but I will never return to this hotel again. They have zero customer service skill and are all about the mighty dollar even if it cost good service. I will look at other hotels for my next stay in October.
2 nachten verbleven in maart 2024
Reactie van Hotel Management op 12 mrt 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed with our team. We hope to earn your business back in the future.

10/10 – Uitstekend

Seema

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Second time here and will definitely be returning
5 nachten verbleven in februari 2024
Reactie van patty.rios op 8 mrt 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Feedback such as yours assists us in improving our service and property. Best regards,

10/10 – Uitstekend

Sergio

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very well located. Nice facility. Well maintained.
1 nacht verbleven in februari 2024
Reactie van patty.rios op 8 mrt 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us We look forward to being of service to you in the near future.

10/10 – Uitstekend

Belle

1 nacht verbleven in maart 2024
Reactie van Front Desk Lead op 25 mrt 2024
Thank you for taking the time to rate your stay. We hope to see you again soon!

10/10 – Uitstekend

NEO

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I enjoyed my stay. Very comfortable, safe, clean property. Complimentary breakfast was great.
1 nacht verbleven in maart 2024
Reactie van patty.rios op 8 mrt 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us We look forward to being of service to you in the near future.

10/10 – Uitstekend

WILLIE

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and clean
1 nacht verbleven in maart 2024
Reactie van patty.rios op 8 mrt 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us We look forward to being of service to you in the near future.

10/10 – Uitstekend

Amy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Liked that there was still daily maid service. Nice breakfast.
4 nachten verbleven in februari 2024
Reactie van patty.rios op 8 mrt 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us We look forward to being of service to you in the near future.

10/10 – Uitstekend

Ivon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location
1 nacht verbleven in februari 2024
Reactie van patty.rios op 8 mrt 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us We look forward to being of service to you in the near future.

10/10 – Uitstekend

pierre

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the pool
1 nacht verbleven in februari 2024
Reactie van Front Desk Lead op 26 feb 2024
Thank you for taking the time to rate your stay. We are happy you enjoyed the pool and hope to see you again soon!

10/10 – Uitstekend

Jonathan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are so friendly
5 nachten verbleven in februari 2024
Reactie van Front Desk Lead op 26 feb 2024
Thank you for the great feedback. We hope to see you again soon!

10/10 – Uitstekend

Gwynn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very quiet and accommodated our large van. Thank you
1 nacht verbleven in februari 2024
Reactie van Front Desk Lead op 26 feb 2024
Thank you for taking the time to rate your stay. So happy to hear that the parking accommodation worked out. We hope to see you again soon!

10/10 – Uitstekend

Adam

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very very nice, room was awesome and very thought out.
1 nacht verbleven in februari 2024
Reactie van patty.rios op 17 feb 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel.

4/10 – Matig

Rhea

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
Bathrooms were half cleaned. The room directly above was extremely loud throughout the night into the early morning - when spoke to the front desk they dismissed us. The power in our room went out every single night causing nothing to charge for our jobs the next day.
4 nachten verbleven in februari 2024
Reactie van patty.rios op 17 feb 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

8/10 – Goed

Nina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good location, easy check in.
1 nacht verbleven in februari 2024
Reactie van patty.rios op 14 feb 2024
Thank you for you're great feedback.

10/10 – Uitstekend

Harry

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good experience and quiet room.
1 nacht verbleven in februari 2024
Reactie van Front Desk Lead op 13 feb 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us. Thank you we look forward to seeing you again soon!

10/10 – Uitstekend

Johnny, Stevenson Ranch

Positief: Netheid
1 nacht verbleven in februari 2024
Reactie van Front Desk Lead op 13 feb 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us. Thank you we look forward to seeing you again soon!

2/10 – Ontzettend slecht

LAWRENCE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Front Desk Lead op 13 feb 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. If I can provide any assistance, please contact me directly.

10/10 – Uitstekend

Makenna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Front Desk Lead op 13 feb 2024
Thank you for taking the time to rate your stay. We hope to see you again soon!

8/10 – Goed

Patty

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel. New and modern, with good security measures. Staff is very helpful. My only quibble is with getting coffee. If you don’t get down by 10AM on the weekend, you’re out of luck. I don’t know why it’s so difficult to just have coffee available. I’ll pay for it, I’m not saying I want all day free coffee, but access to coffee would be good. And I don’t understand those round coffee pods in the coffee makers in the rooms. Just put Keurig machines in there and if they get stolen, bill the guest for them. That way if it’s after 10AM and coffee isn’t available downstairs, we can just make it in our rooms if I know in advance you have a Keurig I’ll bring my own pods. It’s such a small luxury but when you’re away from home it’s the small things that make a difference. But really other than that, a lovely hotel, well situated within walking to pedestrian mall area and shopping and convention center.
2 nachten verbleven in februari 2024
Reactie van Front Desk Lead op 13 feb 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. Our team will try our best to improve and address these issues. We look forward to being of service to you in the near future. Best regards,

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Front Desk Lead op 13 feb 2024
Thank you for taking the time to rate your stay. We look forward to seeing you again soon!

10/10 – Uitstekend

Maria

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient location close to restaurants, stores, atm’s!
1 nacht verbleven in januari 2024
Reactie van Front Desk Lead op 13 feb 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us. Thank you we look forward to seeing you again soon!

10/10 – Uitstekend

David

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Front Desk Lead op 13 feb 2024
Thank you for taking the time to rate your stay. We look forward to seeing you again soon!

10/10 – Uitstekend

Janie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Front Desk Lead op 13 feb 2024
Thank you for taking the time to rate your stay. We look forward to seeing you again soon!

10/10 – Uitstekend

Emily

Reactie van patty.rios op 27 jan 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.Best regards,

10/10 – Uitstekend

Beth

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van patty.rios op 27 jan 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be.We look forward to being of service to you in the near future.Best regards,

8/10 – Goed

Craig

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in december 2023
Reactie van Front Desk Lead op 22 jan 2024
Thank you for taking the time to rate your stay. We hope to see you again soon!