We appreciate your feedback, and will be sure to share it with our food & beverage team. We are disappointed to hear about your breakfast experience, but want to reassure you that we will use your comments to continue making improvements to meet and exceed the expectations of our guests.

We are so delighted to hear you had a wonderful experience with us. We look forward to serving you again in the near future.

Thank you for letting us take care of you during your stay in Los Angeles! We are so pleased you had a wonderful experience.

Thank you so much for your recognition of all the efforts by Sabrina and Tim! We have ways of recognizing our associates when their performance is mentioned, and I will make sure that this happens with them. It was a pleasure, and we would sincerely hope to have the opportunity to do serve you again in the very near future.

We love to hear that you enjoyed your stay with us, and will return again in the future. Your feedback is greatly appreciated, and we will be sure to share it with our team so we can address them for a more pleasant experience for you next time.

Thank you for sharing your concerns about your recent stay with us. We deeply regret and our truly sorry for the inconveniences and frustrations you experienced due to the technical issues with our system. We appreciate your understanding and graciousness in sharing your experience with us. We hope to have the opportunity to serve you again for a much smoother and enjoyable stay in the future

Sounds like you had a memorable stay, and we are so pleased to hear that! If you travels ever bring you through Los Angeles, we hope you will remember us. Thank you again for such great compliments!

Thank you so much for your recognition of our associates! We have ways to recognize and appreciate them for all their efforts in ensuring our guests are taken care of, and have a memorable experience. We look forward to welcoming you back soon.

Thank you for taking the time to recognize Tom and his commitment to providing our guests with a memorable stay! We look forward to the opportunity to serve you again in the near future.

We are so sorry to see your 3 star rating. As we continue to strive to exceed the expectations of our guests, any further details regarding your stay would be most appreciated and helpful. Thank you!

We are so sorry to see your 1 star rating. As we continue to strive to exceed the expectations of our guests, any further details regarding your stay would be most appreciated and helpful. Thank you!

Thank you for bringing this to our attention. We are truly sorry to hear about your stay with us. It sounds like a very frustrating experience, which does not meet our standards of providing our guests with a home away from home. Please rest assure that our team will look into the issues you encountered, and address them accordingly. Since we are not able to patrol the streets, we suggest that our guests park their vehicles on property with us. Again, this is not the typical service we are known for. We hope to have another opportunity in the future to provide you with a more memorable experience.