Een bureau, een strijkplank/strijkijzer, gratis wifi, een wekker

Beoordelingen van Santa Clarita Motel

2 out of 5
Santa Clarita Motel
24971 Railroad Ave., Newhall, CA

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 476 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 316 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 119 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 34 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 58 van 1003 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

7,6/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Michel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good value for price
For the price we paid, the value was goo. The room was clean, the owner friendly, we slept well here. Luckily we were here on a weekday: there is not enough parking for all rooms if everyone arrives by car, and not really any parking facility nearby, so I wouldn't want to arrive late here with a full house. Otherwise, it was good.
2 nachten verbleven in november 2023
Reactie van Customer Care Team op 16 dec 2023
Dear Michel, thank you for taking the time to share your experience with us. We're delighted to hear that you found good value for the price paid, enjoyed a clean room, and had a friendly interaction with our owner. Your positive remarks about a restful night's sleep are appreciated. We apologize for any inconvenience related to parking, and we'll explore solutions to ensure a smoother experience for all guests. We look forward to the opportunity to welcome you back for another positive stay.Best Regards, Santa Clarita MotelCustomer Care Team

10/10 – Uitstekend

Naomi

Reisde met familie
It’s nice
1 nacht verbleven in april 2024
Reactie van Customer Care Team op 2 mei 2024
Hey Naomi, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our motel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at the Santa Clarita Motel!Best Regards, Santa Clarita MotelCustomer Care Team

8/10 – Goed

Senthil Kumar

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Convenient
1 nacht verbleven in april 2024
Reactie van Customer Care Team op 2 mei 2024
Dear Senthil, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at the Santa Clarita Motel. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our convenient location makes us very pleased. We hope there were no lapses during your stay in accessing our facilities or receiving staff services. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards, Santa Clarita MotelCustomer Care Team

8/10 – Goed

Veronica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in april 2024
Reactie van Customer Care Team op 30 apr 2024
Dear Veronica, we are happy to have served you well at the Santa Clarita Motel. Customer service is of utmost importance to us, and we thrive on providing our best to our guests. We are thrilled that you had a relaxing time at our motel, and we are just as excited to improve our services to deliver you a satisfying guest experience. We continually try to upgrade the quality of our accommodation, and we would gladly appreciate more feedback on your stay. We shall be delighted to host you on all your visits to Newhall, with our facilities running at their best.Best Regards, Santa Clarita MotelCustomer Care Team

6/10 – Redelijk

Karen

Reisde met partner
The room stank horribly of the cleaner they used in there. It was a dark and gloomy room.
3 nachten verbleven in april 2024
Reactie van Customer Care Team op 26 apr 2024
Dear Karen, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the dirty and gloomy room conditions that affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make amends. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best Regards, Santa Clarita MotelCustomer Care Team

2/10 – Ontzettend slecht

Brandon

Negatief: Netheid, staat van de accommodatie en faciliteiten
The bed sheets were dirty and had hair on them. Very outdated, needs a lot of love.
1 nacht verbleven in april 2024
Reactie van Customer Care Team op 25 apr 2024
Dear Brandon, we are incredibly sorry to hear you faced such a bad experience while staying at our motel. It is apparent from your review that you didn’t enjoy your time here. We apologize profusely for all our shortcomings that derailed your guest experience! We’re grateful to know your insights and valuable suggestions regarding the areas where you feel improvement is the need of the hour. We intend to work on these areas and improve our facilities to match the value we wish to serve our beloved guests. Please feel free to reach out to us with more feedback. We hope to provide you with an excellent Santa Clarita Motel service in the future!Best Regards, Santa Clarita MotelCustomer Care Team

10/10 – Uitstekend

Tammie

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Mr. Mackey was very accommodating. Great stay.
1 nacht verbleven in april 2024
Reactie van Customer Care Team op 25 apr 2024
Hi Tammie, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating for our friendly and helpful services. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We work hard to provide accommodation facilities and services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at the Santa Clarita Motel with the finest of our amenities and resources!Best Regards, Santa Clarita MotelCustomer Care Team

10/10 – Uitstekend

Ken

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very nice room
1 nacht verbleven in april 2024
Reactie van Customer Care Team op 22 apr 2024
Dear Ken, we thank you for honestly rating our motel and services. Our main objective is to provide a clean, comfortable room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you an unbeaten Santa Clarita guest experience on your next visit to Newhall.Best Regards, Santa Clarita MotelCustomer Care Team

2/10 – Ontzettend slecht

Jordan

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Why was my stay so loud, it should not be this loud at a hotel
1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 22 apr 2024
Dear Jordan, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the loudness at the property that affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make amends. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best Regards, Santa Clarita MotelCustomer Care Team

4/10 – Matig

Jordan

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I go back and forth with this hotel. I get that they cannot control the noise but good grief it was loud. I might still give them another shot because it is a beautiful hotel
1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 22 apr 2024
Dear Jordan, we're sorry to hear about the noise disturbance during your stay and apologize for the inconvenience caused. While we strive to provide a peaceful environment for all our guests, we understand that multiple external factors can sometimes impact the overall experience. Your feedback is valuable to us, and we'll make every effort to address this issue to ensure a more enjoyable stay. Thank you for your continued support, and we hope to have the opportunity to welcome you back for a more serene experience.Best Regards, Santa Clarita MotelCustomer Care Team

8/10 – Goed

Stacy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean
2 nachten verbleven in april 2024
Reactie van Customer Care Team op 22 apr 2024
Dear Stacy, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble motel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Santa Clarita Motel on your next visit!Best Regards, Santa Clarita MotelCustomer Care Team

6/10 – Redelijk

Angelica

Zakenreiziger, Reisde met partner
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Not that much parking which i hated. the key card stoped working to get into the room so many times. we had to go to the office many times to get another card. but overall a good hotel.
6 nachten verbleven in maart 2024
Reactie van Customer Care Team op 19 apr 2024
Dear Angelica, we appreciate your feedback and apologize for the inconvenience you experienced during your stay. We understand the importance of parking availability and apologize for any challenges you faced in this regard. Additionally, we apologize for the discomfort caused by the issues with your key card. Please know that we will address these concerns with our team to prevent similar incidents. We're glad to hear that you had a good experience overall, and we hope to have the opportunity to welcome you back for an even better stay.Best Regards, Santa Clarita MotelCustomer Care Team

8/10 – Goed

Debra

Reisde met familie
Positief: Personeel en service, voorzieningen
Repeat visitor great price
2 nachten verbleven in april 2024
Reactie van Customer Care Team op 19 apr 2024
Dear Debra, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble motel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to revisit us and appreciate our prices. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Santa Clarita Motel on your next visit!Best Regards, Santa Clarita MotelCustomer Care Team

10/10 – Uitstekend

Sidney

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Customer Care Team op 18 apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 – Redelijk

Scott

Positief: Personeel en service
Friendly staff, but too close to very busy street and noisy.
1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 15 apr 2024
Dear Scott, thank you for reviewing your stay at the Santa Clarita Motel. We are delighted to know that you had an enjoyable time at our motel, with our courteous staff team impressing you. We have noted your complaint about external noises and have notified our team to resolve this matter immediately as it is a top priority concern for our customers' comfort. As a motel dedicated to offering a satisfying guest experience to all, we continually try to improve these aspects of our accommodations, so thank you for sharing your feedback on this soundproofing issue. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards, Santa Clarita MotelCustomer Care Team

10/10 – Uitstekend

marie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice motel.
1 nacht verbleven in april 2024
Reactie van Customer Care Team op 10 apr 2024
Dear Marie, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Santa Clarita guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards, Santa Clarita MotelCustomer Care Team

10/10 – Uitstekend

Marie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice room. Easy check in.
1 nacht verbleven in april 2024
Reactie van Customer Care Team op 8 apr 2024
Dear Marie, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you along with a smooth check-in. We love it when our customers are entirely satisfied with the Santa Clarita guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards, Santa Clarita MotelCustomer Care Team

10/10 – Uitstekend

antonio

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was fine enough for me. No issues. Clean.
1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 5 apr 2024
Dear Antonio, we thank you for honestly rating our motel and services. Our main objective is to provide a clean, comfortable room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you an unbeaten Santa Clarita guest experience on your next visit to Newhall.Best Regards, Santa Clarita MotelCustomer Care Team

2/10 – Ontzettend slecht

Alejandro

1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 23 apr 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 – Goed

Duane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 2 apr 2024
Dear Duane, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble motel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at the Santa Clarita Motel on your next visit!Best Regards, Santa Clarita MotelCustomer Care Team

8/10 – Goed

leydi cirley

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
La persona que nos atendió nada amable, la habitación es cómoda.
1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 2 apr 2024
Dear Leydi, we apologize for any disappointment caused by the service you received during your stay with us. Your satisfaction with our comfy accommodations is our top priority, and we regret any shortcomings in this regard. We appreciate your feedback and will address it with our team to ensure that we meet the high standards of service our guests expect. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Best Regards, Santa Clarita MotelCustomer Care Team

10/10 – Uitstekend

Christine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice little place
1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 2 apr 2024
Dear Christine, we thank you for honestly rating our motel and services. Our main objective is to provide a clean, comfortable room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you an unbeaten Santa Clarita guest experience on your next visit to Newhall.Best Regards, Santa Clarita MotelCustomer Care Team

8/10 – Goed

Crystal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A good deal for the price. Mattresses were kinda weird, but ok for my one night
1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 2 apr 2024
Dear Crystal, thank you for taking the time to rate your recent stay at our motel. It is great to hear that you felt it was a good deal for the price. We are sorry that the mattresses were unsuitable for you and marred your time with us. Please know that we will be looking into this. We appreciate your feedback, hope to resolve this issue as soon as possible, and look forward to welcoming you back to Santa Clarita Motel.Best Regards, Santa Clarita MotelCustomer Care Team

8/10 – Goed

Francine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 28 mrt 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 – Redelijk

Melissa

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 28 mrt 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 – Uitstekend

Jennifer, Stevenson Ranch

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A hidden gem in Santa Clarita. It’s not a new motel but they make the effort to keep the rooms in good working order and clean. Definitely a good experience for an affordable price.
2 nachten verbleven in maart 2024
Reactie van Customer Care Team op 25 mrt 2024
Dear Jennifer, thank you for your wonderful review. We're delighted to hear that you enjoyed your stay with us and appreciated our efforts to maintain clean and well-functioning rooms. Your satisfaction is our priority, and we're glad that we could provide you with a good experience at an affordable price. We look forward to welcoming you back for another enjoyable stay soon.Best Regards, Santa Clarita MotelCustomer Care Team

8/10 – Goed

Valdemar

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Too noisy with cars passing by on a main street. Had to use ear plugs to go to sleep.
1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 20 mrt 2024
Dear Valdemar, we sincerely apologize for the inconvenience caused by the noise from passing cars on the main street. We understand the importance of a peaceful and restful stay for our guests, and we regret that this was not the case for you. Please know that your comfort is our priority, and we will explore potential solutions to mitigate noise disturbances in the future. We appreciate your feedback and hope to have the opportunity to welcome you back for a more tranquil experience on your next visit.Best Regards, Santa Clarita MotelCustomer Care Team

2/10 – Ontzettend slecht

Roland

Positief: Personeel en service
Negatief: Voorzieningen
I requested a room downstairs weeks ago, and to my surprise, no toom was reserved downstairs. Idiots loke you dont read requests, WHY HAVE THEM THEN?
1 nacht verbleven in januari 2024
Reactie van Customer Care Team op 18 mrt 2024
Dear Roland, we apologize for the oversight regarding your room request. Please rest assured that we will use your feedback to improve our services for future guests. We understand your frustration, and we sincerely apologize for the distress caused. Thank you for sharing feedback about your stay and helping us identify what can be done better. While it is disappointing that the overall hotel experience could not match your expectations, we hope to host you again with all our services working in your favor.Best Regards, Santa Clarita MotelCustomer Care Team

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy
1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 14 mrt 2024
Dear David, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Santa Clarita guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards, Santa Clarita MotelCustomer Care Team

8/10 – Goed

clint

Reisde met familie
Negatief: Netheid, voorzieningen
Room was good, however their was hair in the shower walls. Room servixe could be better
2 nachten verbleven in maart 2024
Reactie van Customer Care Team op 13 mrt 2024
Dear Clint, we're glad to hear that you found your room satisfactory, but we apologize for the oversight regarding cleanliness and room service. Please know that we'll address these issues with our housekeeping and management teams to ensure that our standards are consistently met. Thank you for sharing feedback about your stay and helping us identify what can be done better. Should your adventures bring you back our way, please allow us the opportunity to deliver the exceptional stay you deserve at Santa Clarita Motel.Best Regards, Santa Clarita MotelCustomer Care Team

10/10 – Uitstekend

CoW

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
You can’t find better for this price in LA. Gentlemen at the front desk were kind and appreciative. Very clean, comfortable and affordable. 10/10
Reactie van Customer Care Team op 13 mrt 2024
Dear Guest, many thanks for your glowing review of our motel. At the Santa Clarita Motel, we take great pleasure in making our guests comfortable from the get-go. We are super excited to hear your beautiful praises of our hospitality. Our clean, comfy rooms at affordable rates make a stay at our hotel a desirable experience, and we could not have been happier to serve you to the best of our efforts. Our mission is to deliver immense value to each guest, and it sounds like you had a fantastic experience with us. We are thrilled to host you at our humble establishment and would love to serve you on every trip you take to Newhall!Best Regards, Santa Clarita MotelCustomer Care Team

4/10 – Matig

Michael

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Room was dirty, it appeared it was in the middle of being renovated. The floor was bare wood that may have been the subfloor. The nightstands and dresser top had sticky spots, the shower had someone’s hair trimmings (shaving remnants), on the tile wall.
1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 14 mrt 2024
Dear Michael, we are saddened and shocked to hear that you could not have a peaceful stay at our hotel. It is disappointing that we could not welcome and serve you in a fulfilling manner. We have discussed with the hotel management about taking severe action regarding the issues mentioned in your review. We are sorry that the room conditions were unsuitable for a satisfactory visit. We apologize for everything that derailed your guest experience. We have informed the administration to review your feedback and assess these matters carefully. It is imperative that we do what's necessary to resolve these issues without further delay, and we shall not shy away from improving our facilities and services. Please let us know if we can do anything more to make amends.Best Regards, Santa Clarita MotelCustomer Care Team

8/10 – Goed

José

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place clean
1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 5 mrt 2024
Dear José, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble motel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Santa Clarita Motel on your next visit!Best Regards, Santa Clarita MotelCustomer Care Team

10/10 – Uitstekend

Lyudmila

2 nachten verbleven in maart 2024
Reactie van Customer Care Team op 5 mrt 2024
Hi Lyudmila,Ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Best Regards, Santa Clarita MotelCustomer Care Team

8/10 – Goed

Julie

Positief: Netheid, personeel en service
We were pleasantly surprised with the comfort and cleanliness of the room. This was a budget friendly motel so we assumed it would just be a bed to sleep in and nothing more. The front desk called us to make sure we were still coming, which was courteous rather than giving away our room. The room itself was well cleaned and decorated nicely. The beds were comfortable. There was a micowave and refrigerator, which helped since breakfast is not included here. Only a couple of things were unfortunate. It is located on a busy street next to the railroad tracks. It was louder during the night. Also, the temperature limiting device in the shower kept our shower from getting normally warm. Its a safety feature, but was a bit annoying. Overall, we would stay here again if we were needing to stay somehere nice enough, but also save money.
2 nachten verbleven in maart 2024
Reactie van Customer Care Team op 5 mrt 2024
Dear Julie, thank you for taking the time to share your feedback with us. We're delighted to hear that you were pleasantly surprised by the comfort and cleanliness of your room during your recent stay with us. We strive to provide our guests with a comfortable and welcoming experience on a pocket-friendly budget. We're glad that you appreciated the courtesy call from our front desk staff and found the room well-maintained and nicely decorated, with comfortable beds and convenient amenities. However, we apologize for any inconvenience caused by the noise from the busy street and railroad tracks, as well as the temperature-limiting device in the shower. Your feedback is invaluable to us, and we'll work diligently to address these concerns to enhance the overall experience for our guests. We sincerely appreciate your understanding and look forward to the opportunity to welcome you back for another enjoyable stay.Best Regards, Santa Clarita MotelCustomer Care Team

10/10 – Uitstekend

James

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is exceptionally clean, beds are comfy, rooms are quite enough. Mack is an excellent host
2 nachten verbleven in februari 2024
Reactie van Customer Care Team op 29 feb 2024
Dear James, many thanks for your glowing review of our motel. At the Santa Clarita Motel, we take great pleasure in making our guests comfortable from the get-go. We are super excited to hear your beautiful praises of our hospitality. Our clean and comfy rooms make a stay at our motel a desirable experience, and we could not have been happier to serve you to the best of our efforts. Our mission is to deliver immense value to each guest, and it sounds like you had a fantastic experience with us. We are thrilled to host you at our humble establishment and would love to serve you on every trip you take to Newhall!Best Regards, Santa Clarita MotelCustomer Care Team

8/10 – Goed

Elisa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Estaba muy bien lo unico es que ls paredes son muy delgadas y se escucha todo. En la madrugads habia personas platicsndo en el estacionamiento y casi no dormi. Pero fuera de eso todos muy atentos.
1 nacht verbleven in februari 2024
Reactie van Customer Care Team op 27 feb 2024
Dear Elisa, we are glad to hear that you had a very good experience with us. However, we apologize for any disturbance caused by noise from neighboring rooms and the parking lot. Your comfort and satisfaction are important to us, and we'll take steps to minimize such noise disruptions from adjacent spaces. However, we're grateful for your kind words about our attentive staff. Do not hesitate to inform us if any other aspects of your visit were unappealing. We hope to see you and serve you better at Santa Clarita Motel on your next visit!Best Regards, Santa Clarita MotelCustomer Care Team

8/10 – Goed

José

Reisde met partner
Positief: Personeel en service
Great service clean room will be coming back
1 nacht verbleven in februari 2024
Reactie van Customer Care Team op 21 feb 2024
Dear José, thank you for your kind words, as we are pleased that you had a lovely stay with us. We are delighted that our team provided you with an excellent guest experience at our motel. We strive to achieve maximum guest satisfaction at Santa Clarita Motel, and your review reassures us of the quality of our accommodation facilities and services. We generously offer our hospitality and care to all our guests, so you can always be assured that we will serve you the best of our efforts. Do not hesitate to let us know about any improvements we could bring to our establishment. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Best Regards, Santa Clarita MotelCustomer Care Team

10/10 – Uitstekend

Lawrence

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Customer Care Team op 21 feb 2024
Dear Lawrence, we are thankful for giving our motel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards, Santa Clarita MotelCustomer Care Team

10/10 – Uitstekend

JERRY

Positief: Netheid, personeel en service
Large room with refrig and micro. Everything very neat and clean. Man at reception desk was very friendly and helpful. Friday night traffic on street was heavy, but our room was in the back so that cut down on the noise. It’s a great travel stop at a great price.
1 nacht verbleven in februari 2024
Reactie van Customer Care Team op 19 feb 2024
Dear Jerry, we are pleased that you thoroughly enjoyed your time at the Santa Clarita Motel. We appreciate you letting us know how satisfied you were with our clean, spacious, well-equipped rooms and friendly reception service. The greatest joy of serving our guests is knowing that we provide a premium experience that makes them feel comfortable, peaceful, and content without worrying about any matters of their stay. Thank you for choosing to stay with us and taking the time to share your honest review. We look forward to hosting you for another ultimate guest experience on your next visit to Newhall.Best Regards, Santa Clarita MotelCustomer Care Team

8/10 – Goed

Debra

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lots of repeat customers. Staff very friendly.
1 nacht verbleven in februari 2024
Reactie van Customer Care Team op 19 feb 2024
Dear Debra, thank you for your kind words, as we are pleased that you had a lovely stay with us. We are delighted that our team provided you with an excellent guest experience at our motel. We strive to achieve maximum guest satisfaction at Santa Clarita Motel, and your review appreciating our friendly customer service delights us. We generously offer our hospitality and care to all our guests, so you can always be assured that we will serve you the best of our efforts. Do not hesitate to let us know about any improvements we could bring to our establishment. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Best Regards, Santa Clarita MotelCustomer Care Team

10/10 – Uitstekend

Yuya

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
素晴らしいモーテル。親切なスタッフと綺麗な室内でした。
3 nachten verbleven in februari 2024
Reactie van Customer Care Team op 5 feb 2024
Dear Yuya, we are happy to have hosted and served you exceptionally well at Santa Clarita Motel. Thank you for your kind words about our courteous staff services. We are glad you found your room comfortable and clean, as our wonderful team is devoted to ensuring that every aspect of your stay is well-managed and maintained for your comfort. We shall be thrilled to accommodate you on all your trips to Newhall, with our facilities running at their best.Best Regards, Santa Clarita MotelCustomer Care Team

10/10 – Uitstekend

Susana

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Customer Care Team op 5 feb 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 – Redelijk

Evie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The only problem I had it was too noisy due to traffic as well as from the other rooms around me.
1 nacht verbleven in januari 2024
Reactie van Customer Care Team op 5 feb 2024
Dear Evie, thank you for taking the time to rate your recent stay at our motel. We are sorry that the noise disturbances from traffic marred your time with us. Please know that we will be looking into this. We appreciate your feedback and hope to resolve this issue as soon as possible. We look forward to welcoming you back to Santa Clarita Motel soon.Best Regards, Santa Clarita MotelCustomer Care Team

10/10 – Uitstekend

Alejandro

1 nacht verbleven in januari 2024
Reactie van Customer Care Team op 20 mrt 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Uitstekend

Ingrid

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A very good place to stay
4 nachten verbleven in januari 2024
Reactie van Customer Care Team op 1 feb 2024
Dear Ingrid, thank you for choosing our hotel and for taking the time to share your positive feedback. We're delighted to hear that you found our place to be very good for your stay. Providing a comfortable and enjoyable experience for our guests is our top priority. If there's anything more we can do to enhance your future visits, please feel free to let us know. We appreciate your recommendation and look forward to welcoming you back on your next stay.Best Regards, Santa Clarita MotelCustomer Care Team

10/10 – Uitstekend

Rodolfo S

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Customer Care Team op 30 jan 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 – Goed

Alyssa

Positief: Netheid
This place is great for getting the job done on a quick place to sleep
1 nacht verbleven in januari 2024
Reactie van Customer Care Team op 1 feb 2024
Dear Alyssa, thank you for taking the time to share your experience with us. We're delighted to hear that our hotel served its purpose well for your quick stay. If you have any specific suggestions for improvement or if there's anything we can do to enhance your future visits, please let us know. We appreciate your business and hope to welcome you back for another restful stay.Best Regards, Santa Clarita MotelCustomer Care Team

10/10 – Uitstekend

Dalila

Positief: Personeel en service
1 nacht verbleven in januari 2024
Reactie van Customer Care Team op 29 jan 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Uitstekend

Teresa

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Customer Care Team op 29 jan 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team