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Beoordelingen van The Wayfarer Downtown LA, Tapestry Collection by Hilton

4 out of 5
The Wayfarer Downtown LA, Tapestry Collection by Hilton
813 S Flower St, Los Angeles, CA

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 383 van 759 beoordelingen" "
Gastenscore: 8 - Goed. 153 van 759 beoordelingen" "
Gastenscore: 6 - Redelijk. 105 van 759 beoordelingen" "
Gastenscore: 4 - Matig. 64 van 759 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 54 van 759 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

7,8/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Gabrielle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was modern and in a great location downtown. It was walkable to the metro, but in a location that allowed it to still be relaxing and quiet. Staff was friendly and helpful.
3 nachten verbleven in april 2024

6/10 – Redelijk

Hasan

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The accessible standard rooms are not really accessible except for the bathroom. The door is hard to open, the bed is high, there isn't enough space for the wheelchair to go on the side of the bed (maybe it can on one side), it is hard to reach the blinds to open them and they are broken and need an engineer to help open and close them for you. Even in the bathroom, one of the bars is on a rough wall. So you need to be careful when grabbing the bar not to hurt/scratch your fingers. BUT the staff are so professional and they tried addressing all my complains. They lowered the bed for me, they moved me to a studio to have more space for my wheelchair without extra charge and they accomodated free room sercice for getting food to my room. The reason I am giving this a 3 is because the room was not accessible for me as a person on a wheelchair.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Thu Trinh

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed two nights to see a game at crypto. Easy to walk to the arena, friendly and helpful staff. Breakfast was tasty and portions were large. Room was clean and bathroom was spacious. However noise from the street was easily heard.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Michelle

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was very clean and the breakfast layout was GREAT. The bed and pillows were amazing. The air conditioning operation was easy to manage and worked properly. Although the 4 lockers is a good idea if tenants are not friends, there is not enough countertop space; shelves in the bathroom would be a good idea. One of the window shades was non-operational, but we hung a comforter over the side of the top bunk. The staff looked very professional and were very nice. Thank you!
1 nacht verbleven in april 2024

10/10 – Uitstekend

luis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Inconvinient due to parking
1 nacht verbleven in april 2024

10/10 – Uitstekend

Heather

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

6/10 – Redelijk

Fernando

Reisde met een groep
Negatief: Voorzieningen
The room was a bit misleading in size. It had a smell to it. No fridge. It was ok. Notnthe best but not the worst.
1 nacht verbleven in april 2024

8/10 – Goed

Hasan

Positief: Netheid, personeel en service en voorzieningen
The regular accessible rooms are not actually accessible except for the bathroom. Each room I switched to had 1-2 things broken.
7 nachten verbleven in april 2024

8/10 – Goed

Lester

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024

8/10 – Goed

Stephanie

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
3 nachten verbleven in maart 2024

8/10 – Goed

Austin

Reisde met een groep
Great property, great service
1 nacht verbleven in maart 2024

6/10 – Redelijk

Pablo

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Gina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The check-in was easy, staff really helpful.
1 nacht verbleven in maart 2024

8/10 – Goed

Mark

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Average inner city hotel. Great location if attending event at crypto arena
2 nachten verbleven in maart 2024

4/10 – Matig

Daniel

Negatief: Netheid, staat van de accommodatie en faciliteiten
Room was really small and poorly designed. Bathroom translucent wall with motion detecting lights would be terrible for more than one person staying in the room. Very little storage space. Desk and chair was high up which made them less comfortable to use and to sit on to put on shoes and things. Found a dirty used q-tip on the floor of the bathroom. Front desk was unstaffed for a few minutes when I arrived which made me have to wait to check in. They neglected to tell me that I had a $25/day credit with the restaurant. On the plus side, when I decided to check out a day early they said I could without paying for the last night (although one person at the front desk said I could and another said I couldn't which made it more nerve racking).
4 nachten verbleven in maart 2024

10/10 – Uitstekend

Jonas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not a bad choice if your going to be out in town during the day
3 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Lexus

Horrible
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Building is beautiful and well kept, staff was all very friendly and helpful, rooftop restaurant is delicious and service was excellent. Room service shuts down a little early but there is a 7-11 across the street for snacks.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Felix

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
5 nachten verbleven in maart 2024

10/10 – Uitstekend

Erin

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I never take the time to review my stays unless they are truly amazing - the pillows, sheets & bed were top notch. 10/10 would recommend.
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Jonathan, bell gardens

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Booked my room didnt get too check in they were fully booked the staff mark told me i would get my money back
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Jessica

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Jazmin

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great atmosphere, staff and cleanliness. Will definitely come back.
1 nacht verbleven in maart 2024

8/10 – Goed

Deana, Honolulu

Positief: Netheid, personeel en service
Parking is to expensive
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Maria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

10/10 – Uitstekend

shelly, alameda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is the 2nd time I have stayed in the property. It is renovated, clean, hip. The staff are very friendly. It is a small, boutique like hotel. The hotel gives you a $25 voucher to be used for the coffee bar and a great breakfast offering or the rooftop bar. They also give you a gym pass to LA fitness. Parking is $30 a day next door. The rooms are small but nicely furnished. This is my go to place to stay in LA. Convenient to the freeway.
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Latasha

Reisde met een groep
Great location and service was great
2 nachten verbleven in februari 2024

10/10 – Uitstekend

James

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super nice place, would stay again. Tip: you get a $25/day food amd beverage credit automatically. This can be used at the bar or cafe that has excellent breakfast and high end pastries. Offsite parking was not a problem. It is right beside the hotel with plenty of spaces.
2 nachten verbleven in februari 2024

6/10 – Redelijk

Jessica

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Pros: friendly staff, pretty roof restaurant/bar, nice lobby that’s comfortable and good to work in with a nice breakfast selection, convenient to transportation and the fine arts area. Cons: no dresser or closet in the room, the lighting is limited to a ceiling lamp and a bare bulb, no hot water in the sink or shower (luke warm was as good as it got), dirt and stains on the window shades, no refrigerator for leftovers, no coffee maker, bottles of water were displayed but cost $3 each and there were no cups for tap water, no gym, a beautiful lounge type room featured on the website is not actually part of the hotel. I was traveling solo and stayed in a single king room at the back of the building that faced into an alley where the trash was picked up 2x per night. It’s not the worst place but it’s not 4 stars either. Given how much it cost (even with a discount) I wouldn’t stay here again. If it was cheaper I probably would.
4 nachten verbleven in februari 2024

10/10 – Uitstekend

Emerson

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Miho

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
天井が高く部屋も広々で綺麗でした。周辺の治安はダウンタウンなので想像通りの悪さではあったもののセキュリティが入り口付近にいたので安心しました。ホテルの写真の通り冷蔵庫やアメニティがないのでコストを抑えて泊まりたい人向けです。シャンプー等の石鹸類とドライヤーはあります。スポーツ観戦後深夜に大人数でホテルまで5分程歩くことはできました。
2 nachten verbleven in februari 2024

6/10 – Redelijk

Sheridale

Cold and impersonal. Rooms felt like a warehouse
1 nacht verbleven in februari 2024

8/10 – Goed

Hideatsu

Positief: Netheid, personeel en service en voorzieningen
Nicely located in downtown LA. The noise probably coming from air ventilation was a little annoying.
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent value for the price
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Candice

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was convenient and a great experience.
3 nachten verbleven in februari 2024

4/10 – Matig

Chasity Jordan

Negatief: Netheid
1 nacht verbleven in februari 2024

10/10 – Uitstekend

??

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The room was very clean. staffs were very kind. The area around the hotel was little durty, but the metro was very neer the hotel. almost, convenient.
5 nachten verbleven in februari 2024

10/10 – Uitstekend

Maribel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The decor is beautiful! The rooms are super clean. I’ve stayed here several times, it’s my go to downtown hotel. The staff is always polite and super helpful.

8/10 – Goed

Gabriella

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly and attentive,and available for questions always through texting. The room was smaller than expected,and I found used tissues under one of the pillows. The area was very convenient, lots of restaurants and shops are within walkable distance. There is $25 fee per night, which allows you a $25 credit per room for breakfast which was a nice feature,the only issue is the breakfast is a bit pricey so if more than one person is staying, you'll probably need to pay extra anyhow.
2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Bernadette

1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

holly

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen
This feels like a trendy older hotel. Their food was good. Staff is helpful. Rooms are horrible! Dorms are TINY! I could touch one end of the room to the bed with out stretch arms. Bathroom was dirty. Hair on the wall of the shower when i arived. Body wash bottles where empty. The beds where so uncomfortable it felt like sleeping on the board. 3 of the 4 of us woke up in so much pain. But the staff was helpful. Melissa upgraded us to a queen suite due to all the issues. That was a lot better. Beds where comfortable and room was a decent size. I thought it was strange that there was no amenities. No fridge, microwave, coffee maker, ice bucket. Nothing. The only saving grace was the incredible staff.
2 nachten verbleven in januari 2024

8/10 – Goed

Gennaro

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Victoria

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Kevin

2 nachten verbleven in januari 2024

8/10 – Goed

DEMETRIOS

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This contemporary urban, thoughtfully-designed hotel is a great option! Service is always friendly. It’s a no-frills hotel in the sense that you’re not wallowing in amenities, but there is a nice rooftop and lobby. Definitely recommend, have stayed here four times in the last couple years.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Ricky

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

6/10 – Redelijk

Elizabeth

Reisde met familie
1 nacht verbleven in januari 2024

8/10 – Goed

LAWRENCE

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice, I would stay here again!
It was a very nice room, small, but it was just me. Nice shower. Not much space on the bathroom sink countertop. No refrigerator, I'm not sure if there never is or just temporary for that room. But the staff kept my cold things in their fridge by the front desk, and I could take things out when I needed to. The room price included coffee and a simple breakfast. The staff was friendly and efficient. The lobby area is beautiful and modern. 20-minute walk to the Convention Center (south hall), a very pretty and safe walk.
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Jacqueline

2 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Jeffery

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property location is great. It’s close to many things and convenient walking distance to attractions such as LA live. However… We did not enjoy our stay whatsoever. The staff is not helpful and the property is not kept. THE PHOTOS ARE NOT ACCURATE!!!! To start off when we arrived, there was zero water pressure and zero hot water. We weren’t even able to rinse our toothbrush well and we ended up having to take a cold shower on the first night. My son wanted some cake so I ordered some chocolate cake from room service knowing it was going to be expensive because that’s typical room service. However we paid $56 for two slices of cake and when we received it, it was prepackaged and frozen. We also had a breakfast credit we weren’t able to use. We were told… “Sorry our cook didn’t come in so we don’t have any food options”. We ask if there were any other breakfast options close by that we could walk to and the gentleman told us… “ I don’t know, I think we’re the only thing.” We ended up having a cold pastry instead. When we left for our day about 30 minutes later, we walked outside and saw an IHOP. One block up the street. So apparently the employee did not know the location very well. we made the front desk aware of the issues and they told us they had been corrected. However, when we returned that evening, still no hot water or water pressure. We were credited some of the food but nothing of the stay. It wasn’t not worth the money we paid at all!!