Een buitenzwembad

Beoordelingen van The Westin Pasadena

4 out of 5
The Westin Pasadena
191 N Los Robles Ave, Pasadena, CA

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 566 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 197 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 112 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 59 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 68 van 1002 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Conrad, Riverside

Zakenreiziger
Negatief: Personeel en service
Bad service no consideration
1 nacht verbleven in april 2024

10/10 – Uitstekend

Joseph

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was my first time in California, and this hotel did not disappoint—excellent staff and accommodation.
2 nachten verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Dear Joseph,Thank you for staying with us at The Westin Pasadena and for your fantastic review. We appreciate your kind words and are glad you enjoyed your visit. Should your travels bring you back to California, we hope to welcome you back for another relaxing stay.

6/10 – Redelijk

michael

Reisde met partner
Positief: Netheid, voorzieningen
Easy to find from interstate. surrounding areas where nice. Parking was a pain as scanning my key wasnt always easy. Checkin was a disaster as room especially the beds in 2 rooms had many stains and was told no other rooms available and could cancel if we like, not that easy when you would lose your money. Given back one nights stay of accommodation plus complementary breakfast which to be honest wasnt the best as done on a pricing scale at least water was free!!
3 nachten verbleven in april 2024
Reactie van Property Management op 1 mei 2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

8/10 – Goed

Emily

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Property Management op 1 mei 2024
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

6/10 – Redelijk

Alma

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The front desk agent who checked me in made a concerted effort to note that because I booked through Expedia, they could not accommodate my request for a room with one bed (I requested a king) and instead gave my husband and I a room with double beds. It feels difficult to imagine a hotel of this size filled to capacity in the one bed rooms, but it did not feel like the desk agent made any effort to try to remedy the inconvenience and rather made me feel like I had made some sort of error.
1 nacht verbleven in april 2024
Reactie van General Manager op 26 apr 2024
Dear Alma,Thank you for taking a moment to leave a review. We regret to learn of your disappointment with your experience. Please know that when booking through a third-party site, room assignments and requests are subject to change based on availability. We understand your dismay, and we'll be sure to share your feedback with our team to ensure our high standards of hospitality are being met. It was a pleasure having you here, and we hope you enjoyed your time in Pasadena.

10/10 – Uitstekend

yvonne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Centrally located between Old Town Pasadena and the business district. Walking distance to restaurants, shops, City Hall etc... The staff is kind.
4 nachten verbleven in april 2024
Reactie van General Manager op 23 apr 2024
Dear Yvonne,Thank you for staying with us and for your feedback. We're glad that our location was so convenient and made such an impact on your experience. We hope to welcome you back soon for another great stay at The Westin Pasadena.

10/10 – Uitstekend

Nilson, Pittsburg

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place. Shopping plaza was very close. Quiet. I would stay here again.
2 nachten verbleven in april 2024
Reactie van General Manager op 23 apr 2024
Dear Nilson,We at The Westin Pasadena thank you for your review. We are glad you found some time to enjoy our nearby shopping plaza and that you found our comfortable, clean accommodations enjoyable. We look forward to your next visit.

8/10 – Goed

robert, Rapid City

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly and attentive staff and a stellar location in central downtown Pasadena. Rooftop pool and fitness center are fantastic (and 24hours!), and would benefit from functioning spa. Breakfasts were served up with care and attention to detail. I look forward to our next stay.
2 nachten verbleven in april 2024
Reactie van General Manager op 18 apr 2024
Dear Robert,Thank you for choosing The Westin Pasadena as your home away from home. Your feedback is very beneficial, and we thank you for taking the time out of your day to provide us with such a generous review. We love hearing what our guests loved the most about their stay and we thank you for highlighting our wonderful breakfast offerings, amiable staff, and many amenities to make your stay even more fun. Your return is highly anticipated, so come back soon!

10/10 – Uitstekend

Hope, Saugus

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Property Management op 24 apr 2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 – Uitstekend

Carlos

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved it, we were on a two day getaway to celebrate 47 years of marriage, it’s very quiet & we loved it Thank you
2 nachten verbleven in april 2024
Reactie van Property Management op 17 apr 2024
Thank you for sharing your positive experience with us and with your fellow travelers, Carlos! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 – Uitstekend

Claudia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel restaurant Ventanas has nice outdoor dining. The food was fresh and delicious. The staff was super friendly. The adjoining courtyard with a nice fountain, old church and the Civic Center was nice to walk around after dinner. There’s also a few restaurants there if you don’t want to eat at the hotel. Room was clean and spacious, the staff were helpful and friendly. We only paid $17 for overnight parking in the adjoining underground parking structure with hotel validation. The large fitness center was great and it had a nice pool area. We would stay here again.
1 nacht verbleven in april 2024
Reactie van Property Management op 17 apr 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Uitstekend

Cheri

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel
2 nachten verbleven in april 2024
Reactie van Property Management op 17 apr 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Uitstekend

Rosa

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property quiet cozy rooms. Very clean
1 nacht verbleven in april 2024
Reactie van General Manager op 16 apr 2024
Dear Rosa,Thank you for your kind words! We're thrilled you enjoyed our beautiful property and found our rooms quiet and comfortable. It would be a pleasure to welcome you back to The Westin Pasadena for another stay!

10/10 – Uitstekend

Margarita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and quick checkin. We called for two rooms close by and our request was granted.
2 nachten verbleven in april 2024
Reactie van General Manager op 16 apr 2024
Dear Margarita,We take great pride in our clean, comfortable accommodations and are happy you enjoyed them. The Westin Pasadena would love to host you again in the near future.

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Property Management op 17 apr 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

6/10 – Redelijk

Milind, New York

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The towels were a little old. Overcharging for parking. Great lobby area.
1 nacht verbleven in april 2024
Reactie van Property Management op 15 apr 2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

6/10 – Redelijk

Casandra, Baudette

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was beautiful, but we really wish there was a hot tub
1 nacht verbleven in april 2024
Reactie van General Manager op 12 apr 2024
Dear Cassandra,Thank you for taking the time to leave us feedback. We are pleased to hear you enjoyed the beauty of the property. We have passed on your suggestion for a hot tub to management. We would love to host you again and give you the stay you expected and deserve.

10/10 – Uitstekend

Maria D

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel!
3 nachten verbleven in april 2024
Reactie van Property Management op 11 apr 2024
Thank you so much for your 5-star review! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 – Uitstekend

Amber

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van Property Management op 15 apr 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thanks Westin, even though my room Type wasn’t available , you did you best with a decent room.
1 nacht verbleven in april 2024
Reactie van Property Management op 11 apr 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 – Uitstekend

Yu

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience.
3 nachten verbleven in maart 2024
Reactie van Property Management op 11 apr 2024
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 – Uitstekend

Zovig

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent service
5 nachten verbleven in maart 2024
Reactie van General Manager op 10 apr 2024
Dear Zovig,Thank you for being our valued guest at The Westin Pasadena. Our team is honored to have impressed you with our attentive service! The pleasure was all ours, and we hope you return soon.

10/10 – Uitstekend

Phil

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was great!! It would be nice however to have venting in the bathroom.
1 nacht verbleven in april 2024
Reactie van General Manager op 10 apr 2024
Dear Phil,Thank you so much for choosing to stay with us at The Westin Pasadena. Our goal is to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit. However, we appreciate your suggestion regarding the bathroom and will keep that in mind for future changes. Nevertheless, we're glad this didn't detract too much from your overall trip. The pleasure was all ours, and we hope to welcome you back soon.

10/10 – Uitstekend

LISA

2 nachten verbleven in april 2024
Reactie van Property Management op 1 mei 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 – Uitstekend

Mario

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel
6 nachten verbleven in maart 2024
Reactie van General Manager op 10 apr 2024
Dear Mario,We're delighted you enjoyed your stay at The Westin Pasadena! Please come see us again soon.

8/10 – Goed

Aaron

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice Hotel. Staff are great and the hotel is well appointed. My only upgrade would be propper barista coffee serives.
1 nacht verbleven in april 2024
Reactie van Property Management op 8 apr 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 – Uitstekend

Carlos

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was so quiet and peaceful. There were times were we sat alone for hours in the lobby without anyone sitting next to us. The rooms were beautiful and the views fantastic. The city of pasedena is amazing. The hotel is located right by everything. It is right across the street from the beautiful City council building and americas got talent.
3 nachten verbleven in maart 2024
Reactie van General Manager op 8 apr 2024
Dear Carlos,Thank you for your glowing review of The Westin Pasadena! We appreciate your compliments about our peaceful accommodations, beautiful views, and convenient location. It would be an honor to welcome you back anytime.

10/10 – Uitstekend

Jennifer Lyn

3 nachten verbleven in maart 2024
Reactie van Property Management op 24 apr 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Uitstekend

Michael, Jefferson City

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Andrea at the front desk was incredible, the property is nice and right off the freeway. It’s about a 7-10 minute walk to old town Pasadena which was just great. The parking is interesting, they share the garage with other businesses so it can get pretty crowded during the weekdays. Just make sure you get your parking ticket validated and they’ll add it to your hotel cost, or you’ll have to pay for every in and out. While I don’t love being charged for parking. It did feel safe down there. Didn’t get to use the pool as it was chilly, but it’s nice looking and the gym is also equipped very well.
3 nachten verbleven in maart 2024
Reactie van Property Management op 3 apr 2024
It was a pleasure to host you for your recent visit with us! We are so happy to learn that you enjoyed your stay with us and will be sure to share your compliments with Andrea! We look forward to welcoming you back to our hotel in the future!

8/10 – Goed

Glendalee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
3 nachten verbleven in maart 2024
Reactie van Property Management op 2 apr 2024
Thank you for taking the time to share your experience with us. It was a pleasure to welcome you as our guest and we are happy to know we were able to make your overall stay enjoyable. We look forward to welcoming you back soon!

10/10 – Uitstekend

Deborah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bed was nothing short of amazing! Really really comfortable. The rooms were clean, cozy, and welcoming. We loved staying here.
1 nacht verbleven in maart 2024
Reactie van Property Management op 2 apr 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

4/10 – Matig

Marc

Reisde met partner
Sink in room did not drain; no hot water in room; safe did no work; wallpaper patched in with glue; difficult room key response
3 nachten verbleven in maart 2024
Reactie van Property Management op 2 apr 2024
Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. We hope you will consider staying with us in the future.

2/10 – Ontzettend slecht

Isabel, San Diego

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Dan op 2 apr 2024
Hello Isabel,Thank you for your review. May I ask what you were not satisfied during your stay?Thank you!

8/10 – Goed

Fred

1 nacht verbleven in maart 2024
Reactie van Property Management op 24 apr 2024
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 – Uitstekend

Shalray, Capitola

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful hotel- parking was the only thing we didn't like- unless you pay for valet , the parking is far
2 nachten verbleven in maart 2024
Reactie van Property Management op 2 apr 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 – Uitstekend

Donald

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice property and convenient location friendly and great staff
1 nacht verbleven in maart 2024
Reactie van Property Management op 2 apr 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 – Uitstekend

Evan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very good hotel, i’ve seen a lot of reviews talking about rude staff, i didn’t run into anyone who was rude, front desk as well as valet drivers were very nice. worth the stay with all the things within a block or 2. will stay in palm suite next time i stay!
3 nachten verbleven in maart 2024
Reactie van Property Management op 2 apr 2024
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

6/10 – Redelijk

AnaMaria

Reisde met familie
Positief: Netheid
i like the location. I did not like the restaurant food, is expensive and not taste.$70 for breakfast for 2 person is too much.if is good breakfast. i have no problem paying ....
2 nachten verbleven in maart 2024
Reactie van Property Management op 2 apr 2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 – Uitstekend

Sarvenaz

2 nachten verbleven in maart 2024
Reactie van Property Management op 17 apr 2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 – Uitstekend

Veronica

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and welcoming the restaurant bar was amazing and the servers were all so great.
1 nacht verbleven in maart 2024
Reactie van General Manager op 28 mrt 2024
Dear Veronica,Thank you for your recent stay at The Westin Pasadena. We are so happy to hear you thoroughly enjoyed our friendly services as well as our clean accommodations. It's delightful for us to know that you took full advantage of the hotel's amenities. We look forward to your next visit. Thank you again for your review.

10/10 – Uitstekend

Kristin

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel in the heart of Old Town Pasadena. Staff was extremely friendly
2 nachten verbleven in maart 2024
Reactie van General Manager op 28 mrt 2024
Dear Kristin,It's fantastic to hear that you enjoyed our prime location and that our team made you feel at home. At The Westin Pasadena, we take pride in offering a memorable experience for our guests, and we can't wait to welcome you back.

8/10 – Goed

Gyaneshwar

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed the weather and the cleanliness
3 nachten verbleven in maart 2024
Reactie van General Manager op 28 mrt 2024
Dear Gyaneshwar,Thank you for sharing your experience with us! We're delighted you enjoyed our attention to cleanliness and that the weather was pleasant for your stay. Your satisfaction fuels our team's commitment to providing great service for our guests, and we look forward to welcoming you back to The Westin Pasadena for another enjoyable stay!

10/10 – Uitstekend

David

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Attractive furnishings and many comfortable sitting areas. Comfortable beds.
3 nachten verbleven in maart 2024
Reactie van General Manager op 28 mrt 2024
Dear David,It was a pleasure to host you at The Westin Pasadena. We understand the importance of a great night's sleep, so we're pleased you appreciated our comfortable beds, as well as our stunning decor. Safe travels, and we look forward to your next stay.

10/10 – Uitstekend

David, Charlotte

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient and friendly staff.
3 nachten verbleven in maart 2024
Reactie van General Manager op 26 mrt 2024
Dear David,We're so happy to hear you had a great stay with us at The Westin Pasadena. Our friendly staff and convenient location are just some of the reasons guests love to stay with us, so it's delightful to hear you enjoyed them as well. The next time you're in the area, please do not hesitate to visit us again.

10/10 – Uitstekend

Art, El Paso

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very well kept property. The cleaning crew was excellent.
3 nachten verbleven in maart 2024
Reactie van Property Management op 19 mrt 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

6/10 – Redelijk

Alik

Some front office people were nice and helpful, I appreciate that, while others definitely need a training in hospitality and to know that a guest is the most important person in the hotel. Be sure to have a physical credit card for deposit, else they won't check you in (no applepay). Perfume smell everywhere like in Vegas (some would probably love it). I would not stay there again.
7 nachten verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
Dear Alik, We're grateful for your acknowledgment of our helpful staff members. While we aim for consistent hospitality, we regret any lapses in service encountered. Your feedback regarding payment methods and scents has been duly noted, and we will look into this as we are committed to enhancing our guest experience. We hope for the opportunity to welcome you back for a more seamless stay in the near future

8/10 – Goed

Sandra

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff very friendly
4 nachten verbleven in maart 2024
Reactie van General Manager op 15 mrt 2024
Dear Sandra,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. If your adventures bring you back to the area, please come see us again.

8/10 – Goed

Tim

1 nacht verbleven in maart 2024
Reactie van Property Management op 2 apr 2024
Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know that we were able to provide you with an overall enjoyable visit. We look forward to welcoming you back soon!

8/10 – Goed

Scott

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The option to valet park or to choose self-parking in the underground garage was very convenient.
2 nachten verbleven in maart 2024
Reactie van General Manager op 15 mrt 2024
Dear Scott,Thank you for allowing The Westin Pasadena to host your recent stay. We're happy to hear you appreciated the option to either self-park or valet park your car in our underground garage. We're grateful for your kind comments, and we hope to have the pleasure of your company on another occasion.

10/10 – Uitstekend

Gene

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Property Management op 19 mrt 2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.