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Beoordelingen van Hotel Baía

4 out of 5
Hotel Baía
Av Dr Agostinho Neto, Luanda

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 2 van 16 beoordelingen" "
Gastenscore: 8 - Goed. 9 van 16 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 16 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 16 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 16 beoordelingen" "

8,2/10

Netheid

7,2/10

Personeel en service

6,8/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

Beoordelingen

6/10 – Redelijk

Michael, Amsterdam, Nederland

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Not value for money due to unprofessional staff
Great building, great rooms, great seaview from the top (small pool and bar). Staff (managers included) dissapointed me.... with every coffee and every meal again we had problems with the bills ("put it on my room" does not work that easily) because of their system... incredible for a hotel where you have prepaid your room for at least 300US$ a night. the taxi ordered at reception didn't come (and the reception staff didn't see that as much as their problem) .

8/10 – Goed

Manpreet, Houston

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in augustus 2023
Reactie van Elisabeth Castro. op 5 sep 2023
Dear Manpreet,Thank you for taking the time to review Hotel Baía.It was a pleasure to receive you to our Hotel.We Look forward to your next visit!Dear Manpreet,Thank you for taking the time to review Hotel Baía.It was a pleasure to receive you to our Hotel.We Look forward to your next visit!Kind regards,Elisabeth Castro, Front Office Manager.

8/10 – Goed

Joakim

3 nachten verbleven in april 2023
Reactie van Elisabeth Castro-Front-Office Manager. op 28 apr 2023
Dear Joakim,Thank you very much for taking the time to share your nice review of Hotel Baia.We will b e delighted to welcome you back to our Hotel! Best Regards,

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service
I did not like the condition that in the morning they don’t clean the room, it was my wedding day and I needed the room cleaned for pictures. After a lot of talking they send someone (staff) to clean that made us very clear that she was not happy to do it!! Second they have iron for clothes in the rooms. Anything you have to pay to ironed! I like the hotel but they have to improve and be more friendly with guests
1 nacht verbleven in december 2019

6/10 – Redelijk

Star, houston TX

Zakenreiziger
The food is super expensive in the restaurant, so book half board to save some money
6 nachten verbleven in september 2019
Reactie van Elisabeth Castro op 30 jan 2020
Dear Star, Thank you for sharing your feedback on your recent stay experience at Baia Hotel. We are happy to know that we have met your expectations. Moreover, we would like to explain that the prices practiced by our hotel unit reflect the economic reality of Angola and we definitely need to get along with it, which we consider to be understandable. However and if preferable we do provide Half or Full Board option to our customers. We do hope your overall stay has been pleasant and that you'll come back to stay with us again. Kind Regards, Elisabeth Castro Front- Office Manager.

8/10 – Goed

Huseyin

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in mei 2019
Reactie van Elisabeth Castro. op 2 aug 2019
Dear Huseyn, Thank you for your review and for choosing Baia Hotel for your stay. Looking forward to welcoming you back soon. Regards, Elisabeth Castro, Front- Office-Manager.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Very clean and comfortable hotel. Good choice in Luanda.
Reactie van Rui Viegas op 31 mrt 2017
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Best Regards, Eduardo Lopes general Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Albergo dalla vista meravigliosa
Bella esperienza in una struttura bella snella ed ospitale
Reactie van General Manager op 5 dec 2016
Dear Guest. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Best Regards, Eduardo Capinha Lopes General Manager

6/10 – Redelijk

William

Positief: Staat van de accommodatie en faciliteiten
For Luanda it’s good, secure and modern; as all decent hotels in Angola it’s expensive.
Reactie van General Manager op 2 dec 2016
Dear Guest. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Best Regards, Eduardo Capinha Lopes General Manager

6/10 – Redelijk

Sandrine

proche aéroport, propre
Ville pas intéressante et prix exorbitants
Reactie van General Manager op 14 nov 2016
Dear Guest, we regret that your stay did not go as planned. On behalf of the whole team of the Hotel Baia, we guarantee you that we will continue to work to provide the best experience a who visit us. Best Regards, Eduardo Capinha Lopes General Manager

10/10 – Uitstekend

PHILIPPE

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hôtel moderne , propre , accueillant , bien placé
Hôtel moderne , propre , accueillant et très bien placé pour les affaires . Bar et piscine au dernier étage , pratiques et agréables .
Reactie van General Manager op 14 nov 2016
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Best Regards, Eduardo Capinha Lopes General Manager

8/10 – Goed

Pgil, London

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location in Luanda
All fine- they do need to offer an airport up service that, contrary to their website, they do not- but otherwise a good place to stay,
Reactie van General Manager op 5 aug 2016
Dear Pgil, thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay. Let me inform you that we do have a transfer service to and from the airport, the clients have to pre-schedule in advance. We looking forward to having you again as a guest in our hotel. Best Regards, Eduardo Lopes

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A functional hotel with a fantastic view.
The stay was troubled free. The service was good but not exceptional. There could have been a little more enthusiasm on the part of the staff. Rooms simple and clean but not the standard of the same class hotel in Europe. But the view is fantastic. If you are looking for a functional hotel in a good location, this hotel works just fine.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel in a good location. Expensive, but then all of Luanda is expensive.

8/10 – Goed

Frans, Cape Town

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very pleasant stay
The best service I've had in Luanda, I am really impressed with this hotel and will return, room on the small side, but very comfortable and great shower. Good breakfast.