Fitnessfaciliteiten

Beoordelingen van RK Suite Hotel

4.5 out of 5
RK Suite Hotel
Rua Rei Katyavala, Cond. Rei Katyavala, Maculusso, Bloco A, Luanda

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 17 van 42 beoordelingen" "
Gastenscore: 8 - Goed. 17 van 42 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 42 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 42 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 42 beoordelingen" "

8,6/10

Netheid

8,4/10

Personeel en service

7,2/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Ravi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2022
Reactie van André Afonso op 21 sep 2022
Thank you very much for your rate Mr. Ravi.KindlyRK Suite Hotel

8/10 – Goed

Jessica

Positief: Netheid, personeel en service
For Angolan Standards this hotel is fantastic. The elevator worried me, as it was jerky. There was no proper coffee. The staff were very helpful especially if they spoke English. The hotel was very clean.
3 nachten verbleven in februari 2024
Reactie van André Afonso op 19 feb 2024
Dear Mrs JessicaThank you for your time and your choice. We apologise for the incidents during your stay, we are working to improve them.Best RegardsRK Suite Hotel

10/10 – Uitstekend

Martin

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van André Afonso op 19 feb 2024
Dear Mr. Martin Good Day Thank you very much for your choice. We hope to receive you in the near future.RegardsAA

2/10 – Ontzettend slecht

FEI

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worst experience ever, smelly in the room, extremely noisy is the biggest problem, noise waking me up extremely early. Service and attitude of reception solving the problem is extremely poor.
2 nachten verbleven in november 2023
Reactie van General manager op 13 nov 2023
Dear Fei,First of all please accept our apologies for your unpleasant experience.These two complaints are a surprise as it is the first time someone complains about smell and noise.Within more than 80 reviews, smell and noise have never been an issue.We will look on these two things to understand what happened and guarantee that whatever was the problem, it will not happen again.Kind regards.RK SUITE HOTEL

6/10 – Redelijk

Bashar

Zakenreiziger
Positief: Personeel en service
Negatief: Comfort kamer
The staff were helpful and friendly.
9 nachten verbleven in oktober 2023
Reactie van André op 9 nov 2023
Dear Mr. BasharThank you very much for your visit. RegardsRK Suite Hotel

2/10 – Ontzettend slecht

Abdoul Nasser

5 nachten verbleven in oktober 2023
Reactie van RK Suite Hotel op 9 nov 2023
Thanks for you time Mr. AbdoulRegardsRK Suite Hotel

10/10 – Uitstekend

Torsten

5 nachten verbleven in mei 2023
Reactie van Moio Quiala op 24 mei 2023
Dear Mr.Torsten,We appreciate and thank you for your preference.Kind Regards.

8/10 – Goed

Baris Cem

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A Safe Choice in Luanda
I always prefer to stay there when I am visiting Luanda by myself for business. The hotel is at a very convenient location and the stuff is always helpful.
7 nachten verbleven in april 2023
Reactie van André Afonso op 13 apr 2023
Dear Mr. BarisThank you very much for your note. We hope to receive you repeatedly.

10/10 – Uitstekend

FLAVIO

3 nachten verbleven in maart 2023
Reactie van Front Desk op 5 apr 2023
Dear Mr. Flavio, Thank you for your appreciation.Kind regards.RK Suite Hotel

6/10 – Redelijk

Nsuku

3 nachten verbleven in september 2022
Reactie van Front desk op 26 sep 2022
Dear Mr. Nsuku,Thank you for your review.We regret to hear you didn't like our hotel as much as 90% of our guests, and we apologize for that.We would appreciate very much if you could let us know what you disliked and where we can improve, as most of our reviews are above 8.5.Kind regards

8/10 – Goed

KENNETH

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
it was a nice place
6 nachten verbleven in augustus 2022
Reactie van Front desk op 17 aug 2022
Dear Mr. Kenneth, We appreciated your comment. Thank you for staying with us. Kind regards. RK SUITE HOTEL

10/10 – Uitstekend

Alberto

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Viaje de negocios
Sin lugar a dudas, por relación calidad-precio es el hotel ideal para quedarse en Luanda. Se encuentra a 10 minutos del aeropuerto, en una zona tranquila con bancos, tiendas, supermercados y restaurantes. Las habitaciones son enormes, la cama comodísima y el hotel está realmente limpio. Se puede pagar con VISA internacional, algo poco común en Angola. El restaurante es tipo buffet y es bastante correcto.
1 nacht verbleven in juli 2022
Reactie van Front Desk Team op 6 aug 2022
Estimado Sr. Alberto, Muchas gracias por tus palabras. Estamos muy contentos de que haya disfrutado de su estancia y haya quedado satisfecho con nuestra relación calidad-precio. Esperamos poder contar con su presencia la próxima vez que venga a Luanda. Atentamente. Equipo de recepción.

4/10 – Matig

Charles

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The rooms are clean and spacious and the buffet meals were good, but beware as check out can be very stressful, especially if you are in a hurry. I had to enter card details on a keyboard behind the reception counter and both Visa and MC cards were rejected. Cash was not an option due to ATM withdrawal limits and eventually I did an international transfer from my bank account.
1 nacht verbleven in juni 2022
Reactie van André Afonso op 28 jun 2022
Dear Mr. Charles, Good Day, Thank you for your feedback and we´re sorry that you´ve experienced unsual situation. We´re working to improve our services. Kindly, RK Suite Hotel

8/10 – Goed

Kaku Attah

1 nacht verbleven in juni 2022
Reactie van André Afonso op 20 jun 2022
Thank you very much Mr. Kaku Attah

10/10 – Uitstekend

ELISABETH

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Luanda uma surpresa boa
O hotel é bom. Atendimento perfeito. No quart algumas coisas não funcionam..mas é só questão de cuidado. A limpeza é media. Mas o pessoal da recepção é perfeito. O café da manhã é muito bom e o restaurante tem preço bom e otimo Atendimento.
Visão do apto
Visão da cozinha
8 nachten verbleven in mei 2022
Reactie van André Afonso op 12 jun 2022
Boa noite Prezada Elizabeth Os nossos cumprimentos e agradecimentos pela escolha em nossa unidade. Att,

6/10 – Redelijk

Kenneth

Zakenreiziger
Positief: Netheid
I like the receptionist who worked hard to provide information. I wrote a note of praise to the manager.
26 nachten verbleven in april 2022
Reactie van André Afonso op 11 jun 2022
Dear Customer, Good Day Our team is delighted to be your choice for your stay. We hope to see you soon again.

10/10 – Uitstekend

peter

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff
4 nachten verbleven in december 2021
Reactie van André Afonso op 15 dec 2021
Dear Mr: Peter Thank you very much for rating us. We hope to receive you repeatedly. Please feel free to mention things you would like to have changed at our Hotel Kindly

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep, Zakenreiziger
Positief: Netheid, voorzieningen
Very nice modern facility, with kitchen amenities. Just needs more electric outlets. Great staff. Keep up the great work!
1 nacht verbleven in februari 2020
Reactie van André Afonso op 4 mrt 2020
Dear Mr/Ms Greetings from RK Suite Hotel Thank you very much for your words. We are working on improvement of the services.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel staffs are friendly and helpful. Rooms are clean.
5 nachten verbleven in januari 2020
Reactie van André Afonso op 24 jan 2020
Thank you very much dear Mr/Ms We appreciate your feedback. Kindly, RK Suite Hotel

10/10 – Uitstekend

nicoletta

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2019
Reactie van Sandra Oliveira op 25 nov 2019
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Dércio

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
7 nachten verbleven in november 2019
Reactie van Front desk op 13 nov 2019
Caro Sr. Dércio, bom dia. Obrigado pela sua avaliação. Aguardamos sua próxima visita. Obrigado.

8/10 – Goed

Dércio

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in oktober 2019
Reactie van Sandra Oliveira op 23 okt 2019
Dear Mr. Dercio, Thanks for your review. Br Sandra Oliveira

10/10 – Uitstekend

Fernando

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing, pleasant, and comfortable
RK Suites is an excellent hotel, very well located in Luanda Downtown. Employees are friendly, always ready to help, the kitchen is quite simple but very good, and the rooms are very clean and modern. The bed could be a little bit more comfortable but nothing to complain. I will definitely recommend this option. For family trips it is affordable, and for business trip it is possible to work with colleagues in the living-room (each unity has in fact a living-room completely separate from the room).
26 nachten verbleven in augustus 2019
Reactie van André Afonso op 30 sep 2019
Dear Mr. Fernando The Hotel team is delighted by taking your time to write us. Your view point is very important to keep improving our services. We hope to accommodate you repeatedly. Best regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2019
Reactie van Sandra op 1 aug 2019
Dear Sir / Mam Thank you very much for your feedback. We hope to see you again. Kindly regard Sandra Oliveira

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in juli 2019
Reactie van Sandra op 1 aug 2019
Dear Sir / Mam Thank you very much for your feedback Wr hope to see you again. Kindly regards Sandra Oliveira

8/10 – Goed

S S

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2019
Reactie van Sandra op 1 aug 2019
Dear Sir / Mam Thank you very much for your feedback. We hope to see you again. Kindly regards Sandra Olvieira

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice facilities. Reasonably priced. Room rate included one way free transfer from the airport. Considering the security of Angola, it was a great service, however, the transfer back to the airport was not free, and it costed USD 50!!! (Note the airport is relatively near from the downtown and it is only 15 minute ride from the hotel.) The hotel should at least indicate the price for the transfer at a booking website as it shows "free transfer" on the hotel selection screen on Expedia.
2 nachten verbleven in juli 2019
Reactie van Pascoal op 18 jul 2019
Dear customer, First of all we would like to thank you for staying with us. We are sorry if the value was not within your expectations, but it is the usual price in Angola for all hotels. Please observe we are the only hotel that offer the transfer from the airport to the hotel, as we believe this will make our customers feel safer when arriving in Luanda. We do not indicate the transfer value "back to the airport in the booking site because it is an additional service that can be ordered or not by the customer in the front desk, where the customer will check the price and decide with it is worth or not. We also verified with Expedia and in their site shows "free one-way airport transfer". I would like to offer you both transfers next time you come to Angola. Kind regards. Nilson Pascoal

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Customer care and overall room setup is better than most in Luanda
4 nachten verbleven in mei 2019
Reactie van Nilson op 24 mei 2019
Dear customer, We appreciate your comments an hope we can keep improving our services to serve you even better. Kind regards. RK Suite Hotel

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in december 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Shaky outside but amazing inside, will stay again
Not a nice area and the outside not nice, but once you are inside, it is totally a different story. Very clean, modern looking hotel. I enjoyed my stay here and their airport shuttle service. Good food as well.Will stay here again.
1 nacht verbleven in november 2018
Reactie van NP op 21 nov 2018
Dear Sir/Madam, We are happy you appreciated your stay with us and we look forward to receive yo again. Kind regards. Nilson Pascoal

8/10 – Goed

Elizabeth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very comfortable rooms, friendly staff
Huge, comfortable rooms, with kitchen area (although not many utensils to prepare food, and no kettle). No toiletries, but everything was clean, the staff friendly and very good breakfast. Free pick-up from the airport too. Wifi poor in rooms at times, but usually fine in reception
5 nachten verbleven in oktober 2018
Reactie van NP op 21 nov 2018
Dear Miss Elizabeth, Thank you for your comments. We regret you bad experience with quantity of kitchen utensils. We will address this issue as well as toiletries you didn't find. Regarding the WIFI sometimes we do have latency issues with local providers, a problem that affects all companies in Angola due to small international band access. We hope we can receive you again in the future with this issues solved. Kind regards. Nilson Pascoal

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Business Trip in Angola
The apartment is clean and has sufficient facilities.
6 nachten verbleven in juli 2018

8/10 – Goed

Marcelo, Rome, Italy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The hotel is very well located. The staff is very friendly and helpful. The rooms are very spacious with modern appliances. There is parking available. My only complaint is that during the week I was there only on of the elevators was operational. Would recommend, especially for longer stays.
6 nachten verbleven in juli 2018

10/10 – Uitstekend

NORMAN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Luanda has some challenges for hotel quality, but Aparthotel RK was a shining star. Great service, good wifi, aircon, cable TV, full kitchen with modern applicances, good breakfast, English spoken, and in a nice area with several good restaurants within easy walking distance. I will be returning to this property in the coming months. Tip to hotel: Give us a few more kitchen utensils!
4 nachten verbleven in mei 2018
Reactie van RK Manager op 1 jun 2018
Dear Sir, We're very gratefully with your words, because our priority is always the customer. Regarding your tip, in a next time pelase keep in touch with the reception and we'll do our best

10/10 – Uitstekend

mutnam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyable stay, friendly staff and great breakfast. Good location for downtown Luanda.
4 nachten verbleven in april 2018
Reactie van RK Manager op 1 jun 2018
Dear Sir, Thank you for your kindly words and hope to see you again

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
It took me 20 minutes to check out. Despite having paid at check-in. Room, Wifi very good.
4 nachten verbleven in februari 2018

10/10 – Uitstekend

Randall

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best value
Best value in Luanda for spacious condo style stay
Thanks for your comment Bpr RK Aparthotel

8/10 – Goed

anthony

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It wasn't ok