Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 651 van 1001 beoordelingen" "
10 - Uitstekend
651
Gastenscore: 8 - Goed. 196 van 1001 beoordelingen" "
8 - Goed
196
Gastenscore: 6 - Redelijk. 88 van 1001 beoordelingen" "
6 - Redelijk
88
Gastenscore: 4 - Matig. 40 van 1001 beoordelingen" "
4 - Matig
40
Gastenscore: 2 - Ontzettend slecht. 26 van 1001 beoordelingen" "
2 - Ontzettend slecht
26
9,0/10
Netheid
9,2/10
Personeel en service
8,8/10
Voorzieningen
8,8/10
Staat van de accommodatie en faciliteiten
8,8/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Paul, Pleasant Hill
Reisde met familie
21 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place. EV charging provided. Good restaurant, with great dinner and breakfast menus. Comfortable and clean.
Paul
1 nacht verbleven in april 2024
10/10 – Uitstekend
Clayton, Clovis
19 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the outdoor area seating for drinks and snacks!
Clayton
2 nachten verbleven in mei 2024
Reactie van Kurt Metcalf, General Manager op 21 mei 2024
Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and I am looking forward to having you again as a guest in our hotel.
10/10 – Uitstekend
Audree
13 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I always love staying at this property.
Audree
2 nachten verbleven in mei 2024
Reactie van Kurt Metcalf, General Manager op 13 mei 2024
Welcome Back! Thank you so much for your feedback. We are delighted that your stay at the Overton Hotel was enjoyable. The staff does work hard to exceed our guests' expectations. We look forward to future opportunities to show you the finest in West Texas Hospitality.
10/10 – Uitstekend
Kelli
Reisde met familie
12 mei 2024
Positief: Voorzieningen
We had a great stay. The hotel was clean and the staff was friendly.
Kelli
2 nachten verbleven in mei 2024
Reactie van Kurt Metcalf, General Manager op 13 mei 2024
Thank you for your review of our property! We are pleased we could provide you with the excellent service we strive to achieve. We always try to make our guest's stays exceptional and it's good to hear that we are achieving that goal. We look forward to seeing you the next time you are in Lubbock!
10/10 – Uitstekend
Scott
8 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Scott
1 nacht verbleven in mei 2024
10/10 – Uitstekend
Akiko
8 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Akiko
1 nacht verbleven in mei 2024
10/10 – Uitstekend
Amy
Reisde met familie
4 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent room… super easy check in
Amy
1 nacht verbleven in april 2024
Reactie van Kurt Metcalf, General Manager op 6 mei 2024
It is wonderful to hear we are on the right track! Thank you for supporting our business and leaving a detailed review.
10/10 – Uitstekend
Renee
Zakenreiziger
30 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bar and Grill was great!!
Renee
2 nachten verbleven in februari 2024
Reactie van Kurt Metcalf, General Manager op 30 apr 2024
Thank you for your amazing review of our property! We are glad you were able to relax and enjoy your stay. We are so glad you were able to take full advantage of all our hotel has to offer during your time here. Thank you again, and we look forward to having you back the next time you are in Lubbock!
10/10 – Uitstekend
Randy
30 apr 2024
Randy
1 nacht verbleven in april 2024
10/10 – Uitstekend
mark
Zakenreiziger, Reisde met partner
28 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
convenient nice rooms room service
mark
1 nacht verbleven in april 2024
Reactie van Kurt Metcalf, General Manager op 30 apr 2024
Thank you for the rave review! Here at Overton Hotel and Conference Center, we are huge on making our guests as comfortable as can be. We take time to go the extra mile for guests like you! We are happy we were able to provide you with excellent service, and are glad we were able to make your experience top-notch. Thank you again for your outstanding review, and we look forward to seeing you again the next time you are in Lubbock!
10/10 – Uitstekend
Roxanne
25 apr 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Roxanne
1 nacht verbleven in maart 2024
10/10 – Uitstekend
kenneth
22 apr 2024
kenneth
2 nachten verbleven in april 2024
10/10 – Uitstekend
Destiny
Reisde met familie en kleine kinderen
20 apr 2024
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Great hotel!
Destiny
1 nacht verbleven in april 2024
Reactie van Kurt Metcalf, General Manager op 25 apr 2024
Thank you for taking the time to review your stay with us. I appreciate your positive feedback about the hotel. If you're traveling to our area again soon, don't hesitate to call us.
10/10 – Uitstekend
Nikki, Trophy Club
Reisde met familie
8 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and good facilities.
Nikki
1 nacht verbleven in april 2024
Reactie van Kurt Metcalf, General Manager op 12 apr 2024
Thank you so much for your feedback. We are delighted that your stay at the Overton Hotel was enjoyable. The staff does work hard to exceed our guests' expectations. We look forward to future opportunities to show you the finest in West Texas Hospitality
8/10 – Goed
Brad
7 apr 2024
Brad
2 nachten verbleven in april 2024
10/10 – Uitstekend
Clayton, Clovis
24 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clayton
1 nacht verbleven in maart 2024
10/10 – Uitstekend
Melissa
23 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Melissa
1 nacht verbleven in maart 2024
8/10 – Goed
Kimberly
Reisde met familie
11 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Get location and great hotel!
Kimberly
1 nacht verbleven in maart 2024
Reactie van Kurt Metcalf, General Manager op 15 mrt 2024
Thank you for taking the time to review our property. Here at the Overton Hotel and Conference Center, we strive to create a culture of true hospitality and service excellence. We are pleased to hear that we are achieving our goal. We look forward to serving you again in the near future.
10/10 – Uitstekend
Ashleigh
Reisde met partner
11 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great dining and drink options. The staff is a bit slow so the wait takes a bit to get food. The room was very clean and comfortable, we had a city view which was pretty at night. It is expensive I will say, considering how old everything seems. Some of wood the furniture in the room is splintering off or has damage from previous tenants or wear and tear. Just because of how expensive it is a night I may try a Hilton the next time I travel to Lubbock to compare the two.
Ashleigh
1 nacht verbleven in maart 2024
Reactie van Kurt Metcalf, General Manager op 15 mrt 2024
I would like to thank you for your candid comments about our hotel. We appreciate you taking the time to share your experience with us. I will address these things with my team, and take a closer look at the room in which you stayed. I do not want to leave a negative impression on your time here. Thank you again for your review and we hope to see you in the future.
2/10 – Ontzettend slecht
Hayden
10 mrt 2024
Hayden
1 nacht verbleven in maart 2024
10/10 – Uitstekend
Amy
Zakenreiziger
1 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First time staying at this hotel. Very nice hotel! Excellent amenities. Great restaurant and coffee. Jim was very nice too. Will be staying again. Next time. I am in Lubbock.
Amy
Reactie van Kurt Metcalf, General Manager op 5 mrt 2024
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us—and we agree, Jim is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to serving you again in the future!
2/10 – Ontzettend slecht
Oswald
20 feb 2024
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Over priced, no microwave, no house keeping for 3 days and requested for my room to be clean and agreed, however, no one came to even change the bed sheets or towers for 3 days! Just a horrible experience, however, the bar and staff were really nice!
Oswald
3 nachten verbleven in februari 2024
Reactie van Kurt Metcalf, General Manager op 20 feb 2024
Thank you for your review and for choosing our hotel. I appreciate your feedback and have addressed the cleanliness concerns in your room with my Director of Rooms. This is very unacceptable and I will be discussing our service standards with our Executive Housekeeper to ensure that our guests are receiving the best service. Thank you very much for your time and we look forward to serving you again when your travels bring you back to Lubbock.
10/10 – Uitstekend
SHOVA
Reisde met familie
19 feb 2024
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Very close to Texas Tech. Neat. Beautiful hotel and Breakfast was good. I loved everything about the hotel. Would stay here again.
SHOVA
1 nacht verbleven in februari 2024
Reactie van Kurt Metcalf, General Manager op 20 feb 2024
Thank you for your amazing review of our property! We are thrilled to see we have provided such excellent service! We are glad you were able to relax and enjoy your stay. We are so glad you were able to take full advantage of all our hotel has to offer during your time here. Thank you again, and we look forward to having you back the next time you are in Lubbock!
10/10 – Uitstekend
David
19 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
David
2 nachten verbleven in februari 2024
10/10 – Uitstekend
Jennifer
Zakenreiziger
17 feb 2024
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Jennifer
2 nachten verbleven in februari 2024
2/10 – Ontzettend slecht
Gary
Zakenreiziger, Reisde met familie
17 feb 2024
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Because our reservation was made with expedia they move our room so they can give priority to other reservation. Terrible experience. We have stayed here so many times and definitely this is our last time!
Gary
Reactie van Kurt Metcalf, General Manager op 20 feb 2024
I have read your comments and have discussed them with our Rooms Director and Front Desk Manager. I am sorry that you felt that you were moved based on where you made your reservation. Your room was assigned based on availability at the time. I hope you will reconsider and visit us again.
10/10 – Uitstekend
Daniel
15 feb 2024
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Daniel
1 nacht verbleven in februari 2024
10/10 – Uitstekend
Cody
4 feb 2024
Positief: Netheid, personeel en service en comfort kamer
Cody
1 nacht verbleven in februari 2024
10/10 – Uitstekend
Mindy L
Reisde met familie
13 jan 2024
Positief: Netheid, personeel en service en comfort kamer
Everyone was very friendly and ready to help with all of my requests. The room was a little bit dated, but it was very comfortable. The location was perfect.
Mindy L
1 nacht verbleven in januari 2024
Reactie van Kurt Metcalf, General Manager op 17 jan 2024
Thank you for the great review about our staff! We are huge on customer service and view ourselves as the best hotel to stay at in Lubbock solely based on how well we take care of our guests! We look forward to seeing you again in the near future here at The Overton Hotel and Conference Center!
10/10 – Uitstekend
Tracey
13 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful Hotel
Tracey
1 nacht verbleven in januari 2024
Reactie van Kurt Metcalf, General Manager op 17 jan 2024
Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and I am looking forward to having you again as a guest in our hotel.
10/10 – Uitstekend
Betsy
Zakenreiziger
10 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Betsy
1 nacht verbleven in januari 2024
10/10 – Uitstekend
Stephanie
Reisde met partner
9 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The rooms were very clean and comfortable.
The front desk staff were courteous and helpful.
The restaurant was very nice if a bit expensive.
We would definitely stay here agian.
Stephanie
1 nacht verbleven in januari 2024
Reactie van Kurt Metcalf, General Manager op 11 jan 2024
Thank you for the rave review! Here at Overton Hotel and Conference Center, we are huge on making our guests as comfortable as can be. We take time to go the extra mile for guests like you! We are happy we were able to provide you with excellent service, and are glad we were able to make your experience top-notch. Thank you again for your outstanding review, and we look forward to seeing you again the next time you are in Lubbock!
4/10 – Matig
Diana
31 dec 2023
Negatief: Netheid, staat van de accommodatie en faciliteiten
Diana
2 nachten verbleven in december 2023
10/10 – Uitstekend
Carol Ann
Reisde met een groep
31 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Carol Ann
2 nachten verbleven in december 2023
10/10 – Uitstekend
John
27 dec 2023
John
1 nacht verbleven in december 2023
10/10 – Uitstekend
Dinesh B.
Reisde met familie en kleine kinderen
25 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic hotel, bar, restaurant, nice gym, free tesla charging for guests.
Dinesh B.
1 nacht verbleven in december 2023
Reactie van Kurt Metcalf, General Manager op 27 dec 2023
! Thank you for your amazing review of our property! We are thrilled to see we have provided such excellent service! We are glad you were able to relax and enjoy your stay. We are so glad you were able to take full advantage of all our hotel has to offer during your time here. Thank you again, and we look forward to having you back the next time you are in Lubbock!
10/10 – Uitstekend
CHRIS
Zakenreiziger
19 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It is by far the best hotel out there. Customer service is Amazing
CHRIS
2 nachten verbleven in december 2023
Reactie van Kurt Metcalf, General Manager op 21 dec 2023
Thank you so much for your feedback. We are delighted that your stay at the Overton Hotel was enjoyable. The staff does work hard to exceed our guests' expectations. We would appreciate you sharing your experience with family and friends. We look forward to future opportunities to show you the finest in West Texas Hospitality!
10/10 – Uitstekend
Jerry
Zakenreiziger
13 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Business Trip
The hotel was very clan and quiet. All employees were extremely helpful. I will book with Overton every chance I get. I was able to work in my room without any distractions and the bed was a nice end to the evening.
Jerry
1 nacht verbleven in december 2023
Reactie van Kurt Metcalf, General Manager op 13 dec 2023
WOW! Thank you for the rave review! Here at Overton Hotel and Conference Center, we are huge on making our guests as comfortable as can be. We take time to go the extra mile for guests like you! We are happy we were able to provide you with excellent service, and are glad we were able to make your experience top-notch. Thank you again for your outstanding review, and we look forward to seeing you again the next time you are in Lubbock!
10/10 – Uitstekend
mark
Reisde met familie
11 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
mark
1 nacht verbleven in december 2023
10/10 – Uitstekend
Angela
Reisde met familie
5 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to Texas Tech 👍
Angela
1 nacht verbleven in december 2023
Reactie van Kurt Metcalf, General Manager op 13 dec 2023
Thank you for taking the time to review your stay with us. I appreciate your positive feedback about the hotel. If you're traveling to our area again soon, don't hesitate to call us.
10/10 – Uitstekend
Brett
29 nov 2023
Brett
1 nacht verbleven in november 2023
10/10 – Uitstekend
Brenda
Reisde met familie
22 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great. Located very close to Texas Tech if you are visiting. Clean hotel. This hotel does not have free breakfast, it does have a restaurant though.
Brenda
1 nacht verbleven in november 2023
Reactie van Kurt Metcalf, General Manager op 27 nov 2023
Thank you for taking the time to review your stay with us. I appreciate your positive feedback about the hotel. If you're traveling to our area again soon, don't hesitate to call us.
10/10 – Uitstekend
Charlie
Reisde met partner
20 nov 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Its a little pricey, but its safe for my family. Great staff.
Charlie
1 nacht verbleven in november 2023
Reactie van Kurt Metcalf, General Manager op 21 nov 2023
Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and I am looking forward to having you again as a guest in our hotel.
10/10 – Uitstekend
Angelica
Reisde met een groep
19 nov 2023
Angelica
2 nachten verbleven in november 2023
10/10 – Uitstekend
Jerry
16 nov 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All was great. We love your Hotel.
Jerry
1 nacht verbleven in november 2023
Reactie van Kurt Metcalf, General Manager op 21 nov 2023
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you are traveling to our area again soon, do not hesitate to call us.
10/10 – Uitstekend
Kelley
13 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kelley
2 nachten verbleven in november 2023
10/10 – Uitstekend
Daniel
13 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Daniel
2 nachten verbleven in november 2023
10/10 – Uitstekend
Angel
Zakenreiziger, Reisde met partner
13 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and cool!
Angel
1 nacht verbleven in november 2023
Reactie van Kurt Metcalf, General Manager op 13 nov 2023
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay will be just around the corner.
8/10 – Goed
Laura
12 nov 2023
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Nice , needs some TLC.
Great location, easy access to all areas of hotel. Our room was in need of some updates, and it was a bit shabby.
Laura
2 nachten verbleven in november 2023
Reactie van Kurt Metcalf, General Manager op 13 nov 2023
Hello, thank you so much for taking the time to review your stay with us! We here at The Overton are always looking for areas to improve; these reviews are the best way. We hope to welcome you back in the future!
10/10 – Uitstekend
Angela
10 nov 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Its a very nice restaurant
Angela
1 nacht verbleven in november 2023
Reactie van Kurt Metcalf, General Manager op 13 nov 2023
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!