Dear David,thank you for choosing Grand Universe Lucca for your last stay and thank you for sharing your positive experience.We are delighted that your stay lived up your expectations and provided you a memorable visit in Lucca.Can't wait to welcome you back soon.Sincerely,Antonia CavaniDirector of Operations

Dear Gary,thank you for choosing Grand Universe Lucca for your recent stay and thank you for the time spent to share your opinion with us.Every feedback we receive is very valuable for us as it is our most reliable source to locate areas we need to improve in order to meet our guests expectations.We hopeto welcome you again at Grand Universe Lucca.Sincerely,Antonia CavaniDirector of Operations

Dear Norman,thank you for choosing Grand Universe Lucca for your last stay and thank you for the time spent to review your experience.We are glad to read that you spent great time in Lucca with us.We hope to welcome you back soon.Sincerely,Antonia CavaniDirector of Operations

Dear Marcelo,thank your for choosing Grand Universe Lucca for your stay and thank you for the time spent to review your experience.We are glad to read that you spent such a lovely time with us and we hope to welcome you back one day.Sincerely,Antonia CavaniDirector of Operations

Dear Lisa,greetings from Grand Universe Lucca.We are glad to know that you spent a great time with us in Lucca.Please do not hesitate to contact us anytime you wish to come back.Sincerely,Antonia CavaniDirector of Operations

Dear shiori, Thank you for your review.We are glad to see that you have enjoyed your stay in Lucca.The opinion of our most valued guests it's very important to improve our service every day. We hope to welcome you again one day at Gran Universe Lucca.Sincerely, Antonia Cavani Director of operation Grand Universe Lucca,Autograph Collection

Dear Tania,Thank you for staying at Grand Universe Lucca and thank you for the time spent to write your review on this portal. We are thrilled to read that your stay exceeded your expectation and we hope to welcome you back near in the future.Sincerely,Antonia Cavani Director of OperationsGrand Universe Lucca - Autograph Collection

Dear James,greetings from Grand Universe Lucca.We are glad to read that you had an enjoyable stay with us in Lucca.We hope to welcome you back soon.Sincerely,

Dear Guest,thank you for staying at Grand Universe Lucca and thank you for sharing your feedback on this portal.We hope to welcome you back soon.Sicnerely,

Dear Karl C,thank you very much for staying at Grand Universe Lucca and thank you very much for sharing your feedback on this portal.We are proud to leave good memories for our special guests.We hope to welcome you back at Grand Universe Lucca near in the future.Happy Holidays

Dear Guest,thank you for staying at Grand Universe Lucca and thank you for the time spent to review it. We are glad to read that you spent a memorable stay with us, thanks to our staff service.We are glad that you had a wonderful experience at our restaurant, where our chef always uses high quality and local products.We hope to welcome you back near in the future.Sincerely,Antonia CavaniDirector of Operations Grand Universe Lucca - Autograph Collection

Dear Mr. Ling,greetings from Grand Universe Lucca. We are pleased to read your excellent feedback on your recent experience. Your comment has been shared with the whole staff, that would like to tell you thank you. We hope to welcome you back near in the future. Sincerely,

Dear Louise, greetings from Grand universe Lucca. We are glad to read that your experience lived up your expectation: the opinion of our valued guests is always important to improve our service. We hope to welcome you back at Grand Universe Lucca soon. Sincerely, Antonia Cavani Director of Operations Grand Universe Lucca

Dear Nancy, thank you for choosing Grand Universe Lucca for your recent stay and thank you for the time spent to leave your feedback on this portal. The opinion of our Guests is important to improve our service. The Grand Universe Lucca is a boutique hotel located in the centre of Lucca, inside a historical palace dating back to 1857. For this reason, most of our rooms respect the original configuration of the building and have limited dimensions. However, they have been recently refurbished in an elegant, modern style, and are fully equipped with every comfort to meet the needs and desires of our Guests. We hope to have you again as our valued Guest at Grand Universe Lucca soon. Kind Regards, Antonia Cavani, Director of Operations Grand Universe Lucca - Autograph Collection

Dear Kevin, thank you for staying at Grand Universe Lucca and for the time spent to leave your review on this portal. We are glad that your stay exceeded your expectations. We hope to welcome you back at Grand Universe Lucca near in the future. Sincerely,

Dear Telmen, thank you for staying at Grand Universe Lucca and for the time spent to share your honest feedback on your recent experience. Our staff hardly work to let the stay of our guests be unique and memorable. We hope to welcome you back to Grand Universe Lucca near in the future. Sincerely, Antonia Cavani- Director of Operations Grand Universe Lucca, Autograph Collection

Dear Dalbir, on behalf of the entire hotel team, we thank you for choosing Grand Universe Lucca-Autograph Collection for your recent stay and for sharing your valued feedback on this portal. We aim to deliver excellent service and great memories to our guests, and we are glad to know that you appreciated the friendliness of our hotel team. We hope to have the pleasure of having you as our guest again in the near future, whenever your travels will bring you to Lucca again. Kind regards Antonia Cavani Director of Operations Grand Universe Lucca- Autograph Collection

Dear Eriksson, thank you for choosing Grand Universe Lucca for your stay and for taking the time to spend your honest feedback on your recent experience. We consider the opinion of our guests an opportunity to improve our service: I have shared your feedback with all the staff on property. We truly hope to have the possibility to welcome you back at Grand Universe Lucca in the future. Best regards, Antonia Cavani, Director of Operations Grand Universe Lucca-Autograph Collection

Dear David Gregory, thank you for staying at Grand Universe Lucca and for the time spent sharing your honest feedback on your recent experience. We hope to welcome you back in our beautiful city. Best regards Antonia Cavani Director of Operations Grand Universe Lucca- Autograph Collection

Dear Giovanni, thank you for your excellent feedback. We hope to have the pleasure of having you here as our guest in the near future. The staff of Grand Universe Lucca-Autograph Collection

Thank you for your feedback. We hope to have you here again in future. The staff of Grand Universe Lucca.