Thank you so much for your recommendation. We are happy that you underligned the fiendliness of the team as well as the variety of breakfast. Sunny greetings,

Thank you very much for rating your stay at the AMERON Hotel Flora. We regret if we were not able to meet your expectations and we will discuss your remarks within the teams in order to re-adjust our standards. Lucerne is a busy city and full of events on weekends mostly begin during April and go on the entire summer. We hope you will give us a second chance on a future stay as we have a planned rennovation which already starts this month and you will have much modern and spacious rooms and your tips would surely be considered. Look forward to welcoming you again. Dominique Fernandes and Team

We already passed your magnificent feedback concerning the service of our staff through to our entire team. We hope to have you back soon for your next trip to Lucerne. Warm regards,Dominique Fernandes and the Flora Team

Thank you very much for your excellent rating. Warm regards, Dominique Fernandes and Team

Thank you so much for your excellent recommendation. Looking forward to welcoming you soon back among us.

Thank you for your feedback! We're delighted to hear that you enjoyed our hotel's location, especially its peaceful setting away from traffic noise. Providing a tranquil environment for our guests is important to us, and we're glad that you had a pleasant experience. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Best regardsAndreas and the AMERON Luzern Team

Thank you for the perfect rating! We're delighted that you found our hotel beautiful. We look forward to welcoming you back again soon!Warm regardsAndreas and the AMERON Luzern Team

Thank you for your feedback and for highlighting the convenience of our hotel's location. We're glad to hear that you found our location convenient and enjoyable. If there's anything else we can do to enhance your experience during your next visit, please feel free to let us know. We appreciate your input and hope to have the opportunity to welcome you back again in the future.Best regardsAndreas and the AMERON Luzern Team

Thank you for your rating. If there are any specific areas you feel we can improve upon or if you have any feedback to share, please don't hesitate to let us know. We're committed to providing the best possible experience for our guests, and your input is valuable to us. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Best regardsAndreas and the AMERON Luzern Team

Thank you for the perfect rating! We're delighted that you had a wonderful experience with us. We look forward to welcoming you back again soon!Kind regardsAndreas and the AMERON Luzern

Thank you for the perfect rating! We're delighted that you had a wonderful experience with us. We look forward to welcoming you back again soon!Kind regardsAndreas and the AMERON Luzern Team

Thank you for your feedback! We're thrilled to hear that you found our location perfect and convenient, with easy access to attractions and the train station. We're glad you appreciated the self-controlled air conditioning. We apologize for any discomfort you experienced with the bedding and mattress. Your feedback is valuable, and we'll take it into consideration to improve our guests' comfort in the future. We're pleased to hear that everything else was great, and we hope to welcome you back for another enjoyable stay! Best regardsAndreas and the AMERON Luzern Team

Thank you for your feedback! We're glad to hear that you found our staff helpful and nice, and that you appreciated the cleanliness of the hotel. We apologize for any discomfort caused by the air conditioning not being strong enough and the issue with the heater kicking in when the window was opened. Your feedback is valuable, and we will take it into consideration for future improvements. We're pleased to hear that you enjoyed the great location of our hotel. We hope to welcome you back again soon!Warm regardsAndreas and the AMERON Luzern Team

Thank you for the perfect rating and your kind words! We're thrilled to hear that you found our hotel to be an excellent place to stay. Your satisfaction is our top priority, and we're delighted that we could provide you with a great experience. We look forward to welcoming you back again soon!Kind regardsAndreas and the AMERON Luzern Team

Thank you for your positive feedback! We're delighted to hear that you enjoyed the great service from our staff and the complimentary daily refill of the mini fridge. Providing excellent service and amenities to our guests is our priority, and we're glad that we could contribute to making your stay enjoyable. We look forward to welcoming you back again soon!Best regardsAndreas and the AMERON Luzern Team

Thank you for your 5-star rating and recommendation! We're thrilled to hear that you had a great experience at our hotel and would recommend it to others visiting Lucerne. Your satisfaction is our priority, and we're delighted that we could contribute to making your visit memorable. We hope to have the pleasure of welcoming you back in the future!Best regardsAndreas and the AMERON Luzern Team

Thank you for your excellent rating and detailed feedback! We're glad to hear that you had a nice stay with us and found our rooms clean and our check-in service good. We apologize for the inconvenience during check-out regarding the payment issue, but we're glad it was resolved smoothly with your confirmation email. We're pleased that you enjoyed our convenient location near the train station and within walking distance to everything. Your satisfaction is important to us, and we appreciate your understanding. We hope to welcome you back for another great stay in the future!Warm regardsAndreas and the AMERON Luzern Team

Thank you for the fantastic rating! We're thrilled to know that you had a wonderful experience with us. We hope to have the pleasure of hosting you again in the future!Kind regardsAndreas and the AMERON Luzern Team

Thank you for the perfect rating! We're glad to hear that you had an excellent experience with us. If you have any further feedback, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay!Best regardsAndreas and the AMERON Team

Thank you for your fantastic review! We're thrilled to hear that you had a great experience at our hotel and enjoyed our excellent location. Your satisfaction is our top priority, and we hope to welcome you back again in the future. Thank you for choosing us and for your kind words!Warm regardsAndreas and the AMERON Luzern Team

Thank you for your wonderful review! We're delighted to hear that you enjoyed our hotel's central location, helpful staff, and reasonable prices. Your satisfaction is our top priority, and we're pleased that we could contribute to making your stay enjoyable. We hope to have the pleasure of welcoming you back on your next visit. Thank you for choosing us and for your kind words!Warm regardsAndreas and the AMERON Luzern Team

We're sorry to hear that you found the room too small for your liking. Your feedback is important to us, and we'll take it into consideration as we strive to improve our accommodations. If there's anything else we can assist you with or if you have any further comments, please don't hesitate to let us know.Best regards Andreas and the AMERON Team

We're glad to hear that you had a great stay. If you have any suggestions or comments on how we can improve further, please feel free to share. Your feedback is valuable to us as we strive to make every guest experience exceptional.Best regardsAndreas and the AMERON Luzern Team

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a flawless experience at AMERON Luzern Hotel Flora and that our location near the Chapel Bridge exceeded your expectations. If you ever find yourself back in the area, we'd be delighted to welcome you again for another fantastic stay.

Thank you for your good feedback. We apologize for any inconvenience you experienced with parking. We understand that finding parking can be challenging, especially in busy areas. We'll take your comments into consideration to improve our parking options and make it easier for our guests in the future.Best regardsAndreas and the AMERON Luzern

It sounds like you had a fantastic stay with us! We're delighted to hear that you enjoyed our convenient location next to the Chapel Bridge and found our amenities to your liking. It's great to know that you appreciated the cleanliness of the room and bathroom, as well as the friendliness of our staff. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Warm regards Andreas and the AMERON Team

Thank you for your fantastic rating! We're delighted to hear that you enjoyed the convenience of our location near Lucerne train station and the Chapel Bridge. It's great to know that you found our staff helpful and appreciated the complimentary services with the comfort room. We hope to welcome you back for another excellent stay in the future!Warm regardsAndreas and the AMERON Team

We're thrilled that you found our location excellent! Being centrally located allows our guests to easily access all the attractions and amenities that Lucerne has to offer. Whether it's exploring the historic Old Town, taking a leisurely stroll along the lake, or hopping on public transportation to venture further afield, our location makes it convenient for guests to make the most of their stay. If there's anything specific you'd like to know or if you have any further feedback to share, please feel free to reach out. We're here to ensure you have a fantastic stay!Best regards Andreas and the Flora Team

Thank you for your amazing review. We're pleased to hear that you enjoyed our convenient location. Providing you with a code for free public transportation upon check-in is part of our commitment to enhancing your overall experience and ensuring your stay is as convenient as possible. We hope to have the opportunity to welcome you back in the future!Kind regards Andreas and the Flora Team

Thank you for your feedback. We appreciate your positive comments. Regarding the noise on weekends, we apologize for any inconvenience this may have caused you. Indeed, due to our central location, there can be increased activity in the surrounding area, especially on weekends. We hope to have the opportunity to welcome you back in the future.Kind regards Andreas and the AMERON Luzern

Thank you for your feedback! We are delighted to hear that you enjoyed our delicious breakfast and found our location excellent. We strive to provide a delightful experience for all our guests, and we look forward to welcoming you back on your next visit.Best regards Andreas and the Team

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that we were able to provide you with a memorable experience. It's great to know that you appreciated our convenient location near the Chapel Bridge and train station, as well as our delicious breakfast options and cleanliness throughout the hotel. We strive to provide excellent service and communication, and we're glad to hear that you found our pre-arrival emails helpful. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!Best regards Andreas and the AMERON Team

Thank you for your feedback! We're glad to hear that you found our property nice and in a convenient location. We hope to have the opportunity to welcome you back in the future!Best regards Andreas and the AMERON Team

Thank you for your amazing feedback. We're delighted to hear that you enjoyed our hotel's location! If there's anything else we can assist you with or if you have any feedback to share, please don't hesitate to let us know. We hope to welcome you back again soon!Kind regards Andreas and the AMERON Flora Team

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated our central location and cleanliness. We look forward to welcoming you back again soon!Best regards Andreas and the AMERON Team

Thank you for your feedback! We're glad to hear that you enjoyed the hotel's location, close to the train station, and main points of interest, as well as the quality of the rooms. We hope to welcome you back in the future!Kind regardsAndreas and the AMERON Flora Team

We truly appreciate your fantastic review! It's delightful to know that you had a great stay and found our central location and cleanliness to your liking. We can't wait to have you stay with us again!Kind regards Andreas and the Flora Team

Thank you for taking the time to share your feedback with us. We're happy to hear that you had a good experience during your stay.Best regards Andreas and the AMERON Luzern Team

Thank you for your feedback! We're delighted to hear that you enjoyed our great location and facilities. We appreciate your support and hope to welcome you back again soon!Kind regardsAndreas and the AMERON Team

Thank you very much for the positive evaluation of your stay in our hotel. We are glad that you enjoyed your stay with us.Warm regards, Your AMERON Team

Thank you for your excellent review! We're delighted to hear that your stay in our house exceeded your expectations. We hope to welcome you back soon.Best regardsAndreas and the AMERON Team

Thank you for taking the time to share your positive feedback. We are delighted to hear that you enjoyed your stay and found our location in central Luzern close to the train station and the river to be convenient.We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. If you have any further comments or suggestions, please feel free to share.Kind regards Andreas and the Team

Thank you for your feedback, and we're glad to hear that overall, you had a good experience during your stay. We apologize for the issue with your reservation and the delay in resolution. We understand the frustration it may have caused.We take your comments about the lack of communication from the management and the resolution of the issue seriously. We will investigate what happened and take steps to improve our processes and services to prevent such occurrences in the future.We appreciate your understanding and patience. If there's anything else we can assist with or if you have further comments, please feel free to let us know. We hope to have the opportunity to welcome you back and provide a better experience.Best regardsAndreas and the AMERON Team

Thank you for the positive review! We're delighted to hear that you had a very good experience. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We appreciate your feedback and look forward to welcoming you again in the future.Best regardsAndreas and the AMERON Luzern

Thank you very much for the perfect review! We're thrilled to hear that you had such a positive experience.Warm regardsAndreas and the AMERON Luzern Team

Thank you for your positive feedback about the hotel. We're glad to hear that the location near the train station is convenient and that you found it to be in a central area. We're pleased that, overall, you had a good experience with the hotel's conditions.If you have any further suggestions or comments, please feel free to let us know. We look forward to having you as our guest again in the future.Best regardsAndreas and the AMERON Team

Thank you for your feedback. We appreciate your input and would be interested to know more about your experience. If there are specific areas where we can improve or if you have any suggestions, please feel free to share. We value your perspective and hope to have the opportunity to enhance your experience in the future.Best regardsAndreas and the AMERON Luzern Team

Thank you for the excellent review! We're thrilled that your experience was so positive. We look forward to welcoming you back soon.Warm reagrds Andreas and the AMERON Team