Dear Anne, Thank you for stay at Radisson Blu Lucerne and for your positive feedback. We are delighted that you give us full score and thus showing us how much you enjoyed your stay. We hope to be able to welcome again in our hotel. Kind regards,

Dear Jeffrey Thank you for the high score. We are very delighted to read the excellent evaluation, in fact the satisfaction of our guests is the most important purpose for us. We are thankful for the feedback and we hope to have the possibility to welcome you again in a near future. Best Regards M. Conzelmann - General Manager

Dear Anonymous Thank you so much for the high score. We are very delighted to read your nice words and the whole team is very grateful for the high evaluation. We are looking forward to welcome you again in a near future. Best Regards M. Conzelmann - General Manager

Dear Vivian, wow — thank you very much for your excellent rating! We are very happy that the Radisson Blu Hotel with its central location convinced you and that you had a beautiful time in Lucerne. Hospitality is our passion, and we always try to convince our guests with the best service and to create memorable moments for them. Such a positive feedback is an enormous appreciation and very motivating — thank you so much. It was a pleasure that you were our guest, and we would be delighted to welcoming you again when your travels bring you back to Lucerne. Kind regards, M. Conzelmann — General Manager

Dear Eddie, Thank you very much for having taken the time to write a feedback about your stay in Radisson Blu Hotel, Lucerne. For me and my team it's a pleasure to read that you enjoyed the central location of the hotel as well as the rich breakfast buffet. We always aim to please our guests with our "Yes I Can" attitude and to see that we reached our goal makes us very proud. We hope to welcome you soon again in Radisson Blu Hotel, Lucerne. Very best regards, M. Conzelmann

Dear DueThank you for taking time to write us a lovely review. We are glad, that you enjoyed your stay with us. Our guests are the top priority and we are trying our best to make your stay unforgettable. We hope to welcome you next time and wish you a wonderful day.Warm regards

Dear vincentThank you for taking time to write us a lovely review. We are glad, that you enjoyed your stay with us. Our guests are the top priority and we are trying our best to make your stay unforgettable. We hope to welcome you next time and wish you a wonderful day.Warm regards

Dear Mrs BridgetThank you for your feedback! We're delighted to hear that you had an excellent stay and found your room to be very comfortable. We strive to provide our guests with a top-notch experience, and we're glad to see that reflected in your review. We look forward to welcoming you back for another great stay in the future!Best RegardsHotel Radisson Blu, Lucerne

Dear Patricia Thank you for your feedback.We will ensure that your concerns regarding the construction and the air conditioning are forwarded to our team to improve our service quality. We apologize for any inconvenience caused and hope that you still had a pleasant stay with us. We look forward to welcoming you back in the future.Best RegardsHotel Radisson Blu, Lucerne

Dear AlejandroThank you for taking time to write us a lovely review. We are glad, that you enjoyed your stay with us. Our hotel Radisson Blu is directly at the wonderful Lake Lucerne and only a few minutes walk from the city. We hope to welcome you next time and wish you a wonderful day.Warm regards

Dear JeremyThank you for taking time to write us a lovely review. We are glad, that you enjoyed your stay with us. Our guests are the top priority and we are trying our best to make your stay unforgettable. We hope to welcome you next time and wish you a wonderful day.Warm regards

Dear Kean HongThank you for taking time to write us a lovely review. We are glad, that you enjoyed your stay with us. Our guests are the top priority and we are trying our best to make your stay unforgettable. We hope to welcome you next time and wish you a wonderful day.Warm regards

Dear MamdouhThank you for your feedback regarding your stay at Radisson Blu Hotel, Lucerne. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best RegardsGeneral ManagerHotel Radisson Blu, Lucerne

Dear RolandoThank you for taking time to write us a lovely review. We are glad, that you enjoyed your stay with us. Our hotel Radisson Blu is directly at the wonderful Lake Lucerne and only a few minutes walk from the city. We hope to welcome you next time and wish you a wonderful day.Warm regards

Dear MaeThank you for taking time to write us a lovely review. We are glad, that you enjoyed your stay with us. Our guests are the top priority and we are trying our best to make your stay unforgettable. We hope to welcome you next time and wish you a wonderful day.Warm regards

Dear AlejandroThank you for taking time to write us a lovely review. We are glad, that you enjoyed your stay with us.Our hotel Radisson Blu is directly at the wonderful Lake Lucerne and only a few minutes walk from the city. We hope to welcome you next time and wish you a wonderful day.Warm regards

Thank you for taking time to write us a review. Our guests are the top priority and we are trying our best to make your stay unforgettable. Our hotel Radisson Blu is directly at the wonderful Lake Lucerne and only a few minutes walk from the city. For the next time, please do not hesitate to contact us directly. Rest assured that we will discuss your review to figure out what we can do better next time. We still hope you have returned safely back home and enjoyed the city of Lucerne. Kind regards M. Conzelmann – General Manager

Dear VivyaneThank you for taking time to write us a lovely review. We are glad, that you enjoyed your stay with us. Our guests are the top priority and we are trying our best to make your stay unforgettable. We hope to welcome you next time and wish you a wonderful day.Warm regards M. Conzelmann – General Manager

Dear MaskimThank you for taking time to write us a lovely review. We are glad, that you enjoyed your stay with us. Our cleanliness are the top priority and we are trying our best to make your stay unforgettable. Our hotel Radisson Blu is directly at the wonderful Lake Lucerne and only a few minutes walk from the city. We hope to welcome you next time and wish you a wonderful day.Warm regards M. Conzelmann – General Manager

Dear Laxman, Thank you for your great and honest review of your stay at Radisson Blu Hotel, Lucerne. We are very pleased to hear that you were satisfied with us and with the service provided by the hotel. Kind regards, M. Conzelmann - General Manager

Dear Felipe, Thank you for taking the time to write us regarding your stay with us. We are happy to read that you have enjoyed your stay with us and awarded us 10 points. Please allow me address the deposit, indeed all guests need to register a Credit Card, onto which we can Pre-Authorize a deposit. This is a guarantee for any Incidentals as well as the City Taxes. We ask our esteemed guests to understand this is, as this allows for an easier and smoother stay with us. We hope to welcome you back with us in the near future. Best regards, Radisson Blu, Lucerne

Dear TatianaThank you for your review. Please accept our apology for not having met all your requests in particular the bed type. We have shared your valuable feedback in regards to smell in the room and the breakfast experiences with the the whole team, we apologize for any inconvenience caused. Please note that the way to the hotel is absolutely safe. We still hope to have the opportunity to welcome you on another occasion.

Dear Mr. Nicolas, We are sorry to read that we did not live up to your expectations during your stay. Nevertheless we hope that we can invite you back to our 4 Star Superior Property, to convinve you of our Qualities and stenghts. Best regards, Radisson Blu, Lucerne

Sehr geehrte Familie Hess, vielen Dank für Ihre tolle Bewertung. Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns geniessen konnten und hoffen, Sie bald wieder willkommen heissen zu dürfen. Mit freundlichen GrüssenRadisson Blu Hotel Luzern

Dear Rohan,Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, LucernePlease accept my sincere apologies for the shortfalls you encountered, as you have mentioned. We will discuss all your Comments with the Management Teams and will agree on specific actions to avoid similar issues occurring in the future.It is always a pleasure to have you as our guest, and on behalf of all the ambassadors at Radisson Blu Hotel, Lucerne, I look forward to welcoming you back.We would be very happy if you would consider giving us a second chance in the future. Sincerely, Radisson Blu Hotel, Lucerne

Thank you for your valuable input and feedback. We are very happy that you have enjoyed your stay with us and hope to welcome you back to our property in the near future. Best regards, Your Radisosn Blu, Team.

Dear PeterThank you for taking time to write us a lovely review. We are glad, that you enjoyed your stay with us. Our guests are the top priority and we are trying our best to make your stay unforgettable. We hope to welcome you next time and wish you a wonderful day.Warm regards

Dear MayankThank you for taking time to write us a lovely review. We are glad, that you enjoyed your stay with us. We hope to welcome you next time and wish you a wonderful day.Warm regards