2/10 – Ontzettend slecht
Angela, Kingman
Reisde met familie
3 okt 2025
Positief: Netheid
Negatief: Personeel en service, voorzieningen
After looking at all the pictures of the property & the fact that it’s “a resort”, this place is a disappointment. The girl at the desk was friendly & nice. She let me know she was new but in my opinion she really needs more training. After giving me a room & the key, she wasn’t able to even direct me to the building where my room was located. After trying to figure it out, I had to return back to the desk for additional help. This time an additional lady was there & told me there was a parking garage, how to access it & where the elevator was located. Once we got to the room, I was disappointed in the size of the room, the outdated furniture and the lamp didn’t work. Also there wasn’t a vending machine on this floor to buy any water & the ice machine was out of order. I called the front desk to ask about the vending machine & the ice machine. She said they were already aware. The night before we stayed at a best western for $100 less than the price of this place and it was so much nicer than this “resort”. For the amount we paid to stay here, it has been worth it. Also breakfast is complimentary only Monday to Thursday.
Angela
1 nacht verbleven in oktober 2025
