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Beoordelingen van Ramada by Wyndham Madinah Al Qibla

Ramada by Wyndham Madinah Al Qibla
Islamic Court Street, Madinah

Beoordelingen

5,6
Gastenscore: 10 - Uitstekend. 4 van 38 beoordelingen" "
Gastenscore: 8 - Goed. 11 van 38 beoordelingen" "
Gastenscore: 6 - Redelijk. 8 van 38 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 38 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 38 beoordelingen" "

5,8/10

Netheid

5,6/10

Personeel en service

6,0/10

Voorzieningen

5,6/10

Staat van de accommodatie en faciliteiten

Beoordelingen

10/10 – Uitstekend

Komila

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in maart 2020

6/10 – Redelijk

JAWAID

Hotel and Room
The Hotel was near Masjid Nabwi. Overall the Hotel was clean. Room: There were no spare power outlets next to bed or even at the Table to connect Cell phone chargers or laptops. There was no WIFI in the room. The Toilet Mirror was soiled. The lighting in the toilet was low, One of the lamps was burnt out. Reception desk was empty 1/2 the time I passed by. There was no remote for the TV in the room. Stayed for two nights, but no one came and cleaned the room. The tea Kettle was provided but there were no tea bags, milk or sugar.
2 nachten verbleven in februari 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Negatief: Staat van de accommodatie en faciliteiten
Very near to Harram , just in front of gate 6&7 but away from ladies enterance But no restaurants, no room service, no even a cafe
3 nachten verbleven in februari 2020

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This property is filthy, extremely dirty, health hazard, staff has no clue about hospitality, mold in the shower, bathroom tiles were gross, rusted nails sticking out of bathroom wall, 4 days taking shower with cold water made us sick due to water heater issue, several burnt out lights and no one cares to fix it or offer any move until you really insist. Nothing really works in the room as it should. No manager on duty to hear your issues and absolutely no one cares about guests, window curtains never cleaned, can’t close bcoz several hooks missing, had to sleep with curtains open bcoz nobody came to fix it in spite of repeatedly requests. WiFi only works in the lobby where people can’t even sit. Honestly, this place is the worst I have ever seen in my life.
7 nachten verbleven in februari 2020

2/10 – Ontzettend slecht

Saidul

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay way way
The top of the worst hotel
3 nachten verbleven in februari 2020

4/10 – Matig

Imtiaz

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bad quality of room
The standard and quality of room offered was not according to the published photograph.
3 nachten verbleven in januari 2020

2/10 – Ontzettend slecht

rabie

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Don’t not book this!!
False advertising!!! Not clean, front desk people too busy to help, the room was dirty, toilet was gross and water leaked on the floor. Asked for another room made me wait for an hour and never got a new room, they said they are too booked. Note I went during slow season. Also the hotel is way outdated and old, no remodeling or renovation done.
3 nachten verbleven in januari 2020

6/10 – Redelijk

Mohammad kazem

Positief: Personeel en service
Negatief: Netheid
الموقع جميل لكن يحتاج إلى نظافة
2 nachten verbleven in januari 2020
Reactie van Ramada Al Qibla op 24 jan 2020
نشكر الوقت الذي فضيتموه لتقييمنا و نعدكم بالأفضل

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Don’t be fooled by name, it’s the worst place to stay, not cleaned at all washroom are nasty
2 nachten verbleven in december 2019
Reactie van Ramada Al Qibla team op 24 jan 2020
Thank you fro your time spend with us your comment help us to improve our services

2/10 – Ontzettend slecht

MUHAMMAD HUMAIR

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
washroom and furniture
It was very bad, Furniture qulaity was low, washroom was worst, no cleaning, sink was blocked.
3 nachten verbleven in december 2019
Reactie van Ramada Al Qibla Team op 24 jan 2020
Thank you for your time your comment will hep us to improved our services

2/10 – Ontzettend slecht

Tahseen

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Disgusting hotel Dirty Bad service Everything was bad not anything like a Ramada
3 nachten verbleven in december 2019
Reactie van Ramada Al Qibla Team op 26 jan 2020
Thank you for your comment

6/10 – Redelijk

osman

3 nachten verbleven in december 2019

6/10 – Redelijk

MrAAbdullahSang, ARAR

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No wifi signals in the room that was the only problem
2 nachten verbleven in december 2019

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
Not Ramada standards
Positive - - LOCATION ( for men’s , women’s side is a good 10/15 min walk ) - view outside room Negatives - - room conditions very old fashioned , decor out of date , bathroom out of date , furniture falling apart . - Wi-fi only in lobby and the whole lobby is congested at times with everyone using Wi-fi - old kettle in the room and very poor facilities Paid approx £40-50 a night for 9 nights and no where worth it Very old fashioned , will not stay again
View from room
9 nachten verbleven in november 2019

4/10 – Matig

NaimBaig, Miami Florida

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nobody clean the room on regular basis. I stayed 5 days and only cleaned once and that was also after I asked them. There is no WiFi service in rooms. The Muslim shower in the bath room is broken and did not replaced even after asking from them. The only advantage was that the location is close to Haram.
4 nachten verbleven in november 2019
Reactie van Hassan op 20 nov 2019
Dear valued guest, Thanks for the time to rate our hotel, your review is valuable to us, we are working with the concerned department to solve the issue.

2/10 – Ontzettend slecht

WaqasGul

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I read reviews after I booked it I forgot to check it They were so bad that I didn’t even went to check in I just booked another hotel
1 nacht verbleven in november 2019

2/10 – Ontzettend slecht

r.

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
never back again there
Reserving in this hotel was a very big mistake!!! First, the hotel location on hotels.com was wrong. Uber took me in that location, in gate 7, and there was no hotel!! it took me some time walking around with my luggage under the sun to figure out that that it is not there!! after some search on google maps I could finally locate it in front of gate 5. I had a heat stroke that day !! when I reached the hotel they didnt get my reservation yet and I had to wait an hour until they could find it!! i asked for a double bed and i found 3 single beds inside! nothing in the list of things availble on their hotels.com announce was there! no wifi, no bottles of water (in ksa!), no sleepers, no tooth brush.....nothing and some plugs not working even ! Airconditioning was impossible to control. it's either on or off and when on it's always on full power. guaranteed sick cold...... restaurant not functioning and breakfast not available....... I will never ever return there again!!
2 nachten verbleven in oktober 2019

8/10 – Goed

Mohammed

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
قريب للحرم
1 nacht verbleven in september 2019
Reactie van Ali op 10 nov 2019
Yes, Insha.Allah

8/10 – Goed

Mohammed

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
قريب من الحرم
1 nacht verbleven in september 2019
Reactie van Ali op 10 nov 2019
Thank you very much for review us.

10/10 – Uitstekend

Ahmed

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2019
Reactie van Ali op 10 nov 2019
Thank you very much for review us.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location near everything nice view lovely stuff
2 nachten verbleven in maart 2019

4/10 – Matig

Mohammad Yusuf

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Filthy room
I was sadly surprised by this Ramada hotel's cleanliness since I used Ramada in Montreal before. From the phone in the room:tainted with dust and dark spots of dirtiness, to the bath tub , the door with traces of glue hanging...and the rusted fridge ..omg, I would not recommend this hotel to anyone. Its may be a 2 star but not a 3 star !
4 nachten verbleven in februari 2019

2/10 – Ontzettend slecht

Malik

Negatief: Netheid, personeel en service
Don't make this terrible Mistake
Horrible experience. No English speaking staff in the night. The entire front office staff was very disrespectful, had least English speaking skills. They overchsrged me despite the fact that i showed them copy of Reservation confirmation from Hotel.com No roomservice, wifi was only available in the lobby and extremely poor quality, bathroom sink was leaking and had roaches. The only better thing was location...very convenient for Masjid Nabawi and Housekeeping : they did good job with whatever resources they had. Overall, it was a terrible experience. Not recommended for stay at all, not even recommend to be offered by Hotel.com
4 nachten verbleven in februari 2019

10/10 – Uitstekend

Fahad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2019

8/10 – Goed

Fahad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
جميلة
المكان مناسب وجميل بس لاحد يعتمد ع الخدمة عشان الزحمة والضغط يعني اخدم نفسك بنفسك
1 nacht verbleven in februari 2019

2/10 – Ontzettend slecht

Moshin

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worst Ramada ever stay away
Omg worst Ramada hotel in the world, it’s doesn’t look like a hotel from international brand! There is a phone in the room but no comes if need assistance, checking was a joke asked language trolley staff said it’s broken, there is a fridge in the room but it doesn’t work, overall the hotel look as if you have walked into a horror movie, which a great shame because it’s in such a good location.
3 nachten verbleven in januari 2019

8/10 – Goed

MOHAMMAD

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2019

6/10 – Redelijk

Geverifieerde reiziger

no parking
2 nachten verbleven in januari 2019
Reactie van Ramada op 29 jan 2019
Dear Valued Guest Kindly allow us to thank you for staying In Ramada Al Qibla Hotels . reference to car parking service not provided in our service, however we will work hardly in next stay to make your accommodation more comfortable and enjoyable . Thanks & Best Regards Ramada Al Qibla Team

8/10 – Goed

mohammed

Positief: Comfort kamer
Negatief: Personeel en service
مقابل للحرم النبوي
موقع ممتاز
4 nachten verbleven in november 2018
Reactie van Ramada op 10 dec 2018
ضيفنا العزيز يسعدنا أقامتكم معنا واسعدنا ملاحظتكم الايجابيه ونتمني خدمتكم بالقريب العاجل

8/10 – Goed

Mirza

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best place
Right opposite to gate 5 of Haram, just cross the rod and you are in Masjid nabvi. Ideal location
7 nachten verbleven in november 2018
Reactie van Ramada op 4 dec 2018
Dear Valued Guest Warm Greetings From Ramada Al Qibla Hotel Thank you for Staying in Ramada Al Qibla and Positive comment we are happy to serve you in future Best Regards

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, Terrible hotel
Great location next to Prophets mosque, nice staff but everything else was horrible. Bedsheets were dirty, sink clogged, no toiletries, dirty tea maker, fridge non functional
4 nachten verbleven in mei 2018

8/10 – Goed

HUSSAIN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
الموقع ممتاز قريب جداً من المسجد النبوي
3 nachten verbleven in mei 2018
Reactie van Moamen op 14 jul 2018
عميلنا العزيز يسعدنا اقامتكم معنا ونتمني خدمتكم بالقريب العاجل

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No restaurant on premise and the food outlets around the hotel are takeout only.Cleaning service did not come.
2 nachten verbleven in mei 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice

4/10 – Matig

Mazyad

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
الافندق ردي ومتهالك
الإقامة غير جيده

6/10 – Redelijk

Mishal

Positief: Personeel en service, comfort kamer
الموقع ممتاز النظافة جيدة نوعا ما المواقف موجودة حسب الشواغر موظفين الاستقبال يحتاج لهم زيادة وهم في قمة اللباقة

8/10 – Goed

Belal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
الاقامه كانت رائعه وتعامل موظفي الاستقبال رائع و لطيف زمنطقة الطعام جيده وخدمة متميزه من قبل خدمة تنظيف الغرف واطلالات جميله من داخل الغرف

8/10 – Goed

patient umar, s

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Good hotel near worshiping place
I have been made to pay 3830SR again by the hotel,after I paid Expedia since December 2013. I need to be refunded by Expedia.