Dear Marinus Joey,We cannot thank you enough for your great feedback.We will pass on your ratings to our lovely team!It is fantastic to learn you had a good time.Wishing you come back soon.Kindest Regards,Hotel Riu Plaza EspañaOnline Reputation Manager

Dear Jago, Thank you for taking the time to share your feedback following your stay with us. At Riu we pride ourselves on the highest standards of service and we strive to continuously improve the standard each of our guests receive, therefore we are sorry that we have fallen short on this occasion. We are sorry to hear that the bathroom´s design was not to your liking and for the effect that this had on your experience. Please rest assured, your feedback has been shared with our management team in order to discuss the potential need for change as it is our hope you will consider a future visit and share a better experience. Please receive our warmest regards, Hotel Riu Plaza España Online Reputation Manager

Dear Benjamin,Thank you very much for your review, as the opinion of our guests is very important to us.We are very pleased to hear that you enjoyed your stay with us and we sincerely hope to welcome you again soon in one of our facilities.Yours faithfully,Hotel Riu Plaza EspañaOnline Reputation Manager

Apreciado CARLOS,Muchas gracias por elegirnos para la disfrutar de unos días en nuestra compañía.Nos sentimos muy honrados de haber sido sus anfitriones y recibir sus amables comentarios.Esperamos contar con la oportunidad de volver a darle la bienvenida en un futuro no muy lejano.Cordialmente, Hotel Riu Plaza EspañaOnline Reputation Manager

Apreciado GERARDO AMADO,Gracias por sus palabras, Nos alegra mucho conocer que disfrutó del ambiente en la habitación y de las maravillosas vistas de la ciudad de las que disponemos.Esperamos que pronto, vuelva a visitarnos, aquí estamos con los brazos abiertos.Cordialmente, Hotel Riu Plaza EspañaOnline Reputation Manager

Dear Sergio,Thank you for taking the time to write such a good review of our hotel. It was a pleasure to host you and we look forward to welcoming you back very soon.We wish you all the best,Yours faithfully,Hotel Riu Plaza EspañaOnline Reputation Manager

Dear Mario,Thank you for being our guest.It is pleasant to read that your room did fulfil your wishes and you had a nice holiday.We look forward to seeing you again!And we wish you, all the best, Mario.Loving Regards,Hotel Riu Plaza EspañaOnline Reputation Manager

Dear Titik,We are thrilled your time with us was good.Also, we are very grateful for your stupendous review.Thank you very much on behalf of our staff!Hoping to see you again soon.Warmest Greetings,Hotel Riu Plaza EspañaOnline Reputation Manager

Dear Tracy,we appreciate you taking the time to share your great review here! We are happy to know that you were so pleased with our service. We look forward to hosting you again in the near future. We wish you all the best, Hotel Riu Plaza EspañaOnline Reputation Manager

Apreciada Arantxa,Muchas gracias por su comentario,Queremos expresar nuestro más sincero agradecimiento por sus palabras. Su reseña nos inspira a continuar nuestro compromiso con la excelencia, y esperamos ansiosos la posibilidad de recibirlo nuevamente en cualquiera de nuestras ubicaciones para ofrecerle otra experiencia excepcional.Cordialmente, Hotel Riu Plaza EspañaOnline Reputation Manager

Dear Garret,It is rewarding to read you appreciated the efforts of our beautiful staff.Thank you very much for choosing us!We are very pleased to learn you liked it and we would like you to visit us again soon.Loving Regards, Garret,Hotel Riu Plaza EspañaOnline Reputation Manager

Dear Ralph,Thank you very much for choosing us and for your stupendous evaluation.It is wonderful when we read the feedback of our beautiful guests and learn they liked their stay.Looking forward to hosting you again soon, Ralph.Loving Regards, Hotel Riu Plaza EspañaOnline Reputation Manager

Dear Maricel,Our efforts are rewarded when we read that our dear guests have enjoyed a well-deserved holiday.It is nice to know that we are doing a good job and that it is appreciated by our wonderful guests. And it's fantastic to read that you enjoyed your holiday.We look forward to hosting you again soon.Thank you very much, Maricel!Warmest regards,Hotel Riu Plaza EspañaOnline Reputation Manager

Dear Carlos,We are very happy to learn you had a nice time.It is very rewarding to read your fantastic feedback.Thank you very much for choosing us!Looking forward to hosting you again.Kindest wishes,Hotel Riu Plaza EspañaOnline Reputation Manager

Dear Betty,Thank you very much for your positive feedback, We are happy to hear that you enjoyed our company.We hope you will continue to consider us in the future to welcome you back.We look forward to welcoming you with open arms!Yours faithfully,Hotel Riu Plaza EspañaOnline Reputation Manager

Apreciado Guillermo,Agradecemos sinceramente sus amables palabras. Su reseña nos motiva profundamente a perseverar en nuestro camino y anticipamos con entusiasmo la oportunidad de darle la bienvenida nuevamente en cualquiera de nuestras instalaciones para brindarle otra experiencia excepcional.¡Le esperamos con los brazos abiertos!Cordialmente, Hotel Riu Plaza EspañaOnline Reputation Manager

Dear Ashok,We will pass on your fantastic review to our lovely staff.Thank you very much for being our guest.The best news is reading you had a nice time. Nonetheless, we have already forwarded your remark to the management.We would love to welcome you again very soon, Ashok.Warmest Regards,Hotel Riu Plaza EspañaOnline Reputation Manager

Apreciada Yaima,Su evaluación positiva nos llena de orgullo y alegría, revelando que su estancia fue placentera y que guarda buenos recuerdos de la misma. Nos gustaría mucho que nos visitara nuevamente, para así poder alcanzar y superar sus expectativas en una futura estancia.Le esperamos con los brazos abiertos.Cordialmente, Hotel Riu Plaza EspañaOnline Reputation Manager

Dear Melania, We cannot be more grateful for taking the time to write such a positive review of your recent stay with us at the Hotel Riu Plaza España.It is great for us to realize that you enjoyed your stay with us. Certainly, word of mouth is very important to us, so your comments are greatly appreciated. On the other hand, we regret that you was not satisfied with your room view. You have booked our house via a portal. Surely you have compared the price structure in Madrid at your travel time.We look forward to welcoming you back on your next visit to our beautiful place.Kind regardsHotel Riu Plaza EspañaOnline Reputation Manager

Dear John,Your compliments are very much appreciated, our reward is your kind review with the confirmation of a job well done. Thank you very much, John!We will continue to work in order to improve our services, we would love to welcome you again soon.And we wish you a lovely day!Kindest wishes,Hotel Riu Plaza EspañaOnline Reputation Manager

Dear Samay,We are delighted that your stay with us was a success.We are glad that you enjoyed the service we provide to our guests.We hope that you will have an even better experience with us again soon.Yours faithfully,Hotel Riu Plaza EspañaOnline Reputation Manager

Dear Tanya,Thank you very much for your review.We are very happy that you had a great holiday with us!We look forward to welcoming you again soon, in one of our facilities.With our best wishes, we remain at your entire disposal.Yours faithfully,Hotel Riu Plaza EspañaOnline Reputation Manager

Dear Randall,Thank you for taking the time to write a review of our hotel. It was our pleasure hosting you. We are looking forward to welcoming you again very soon!We wish you all the best,Hotel Riu Plaza EspañaOnline Reputation Manager

Dear Luis,We are so grateful to read that you gave us the opportunity to prove that all the positive reviews that we have, are based on the reality of our hotel and the result of the work of our lovely staff.Wishing to welcome you again very soon, Luis!Kindest wishes!Hotel Riu Plaza EspañaOnline Reputation Manager

Dear RICHARD A,On behalf of the whole team, we thank you for your positive feedback, as it is very motivating for us to know that we are moving in the right direction.We hope that you will choose us again soon to spend a few days with us for another unforgettable experience.Yours faithfully,Hotel Riu Plaza EspañaOnline Reputation Manager